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Crown Paradise Club Cancun All Inclusive

3.5 star property
3.5-star beachfront property near Delfines Beach

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Photo gallery for Crown Paradise Club Cancun All Inclusive

3 outdoor pools, sun loungers
Mini-golf
3 outdoor pools, sun loungers
6 restaurants, breakfast, lunch, dinner served; barbecue
4 bars/lounges, 2 poolside bars, swim-up bar, beach bar

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service

Explore the area

View in a map
Boulevard Kukulcan Km 18.5, Cancun, QROO, 77500
  • Iberostar Cancun Golf Course
    ‪2 min walk‬
  • El Rey Ruins
    ‪3 min walk‬
  • Delfines Beach
    ‪5 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View

7.6 out of 10
Good
(271 reviews)
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Crown Room, Ocean View (Club Level /Tina Hidromasaje)

Crown Room, Ocean View (Club Level /Tina Hidromasaje)

Crown Room, Ocean View (Club Level /Tina Hidromasaje)

8.6 out of 10
Excellent
(101 reviews)
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite Crown

Family Suite Crown

Family Suite Crown

  • 2 bedrooms
  • Partial ocean view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View

7.4 out of 10
Good
(97 reviews)
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite Paradise

Family Suite Paradise

Family Suite Paradise

7.6 out of 10
Good
(19 reviews)
  • 61 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Double Bed and 1 Large Twin Bunk Bed

View all photos for Standard Room (Plus)

Standard Room (Plus)

Standard Room (Plus)

  • 38 sq m
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Honeymoon Room

Honeymoon Room

Honeymoon Room

  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the area

Cancun

On the beach.Within a 10-minute walk of this Zona Hotelera property, you'll find Iberostar Cancun Golf Course and Delfines Beach. Nichupté Lagoon and El Rey Ruins are also within half a mile (1 km).

What's nearby

  • Iberostar Cancun Golf Course - 2 min walk - 0.2 km
  • El Rey Ruins - 3 min walk - 0.3 km
  • Delfines Beach - 5 min walk - 0.5 km
  • Aquaworld - 4 min drive - 4.6 km
  • La Isla Shopping Mall - 8 min drive - 8.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Starcafé Iberostar Selection Cancún - ‬2 min drive
  • ‪Zai - ‬2 min walk
  • ‪Km 19.5 - ‬18 min walk
  • ‪El Antiguo Laguito - ‬2 min drive
  • ‪Bogavante Restaurant - ‬12 min walk

About this property

Crown Paradise Club Cancun All Inclusive

3.5-star beachfront property near Delfines Beach
Crown Paradise Club Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Crown Paradise Club Cancun All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking is available.

This 3.5-star Cancun property is smoke free.

  • 617 guestrooms or units
  • 7 levels
  • 2 buildings
  • 6 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • 7320 sq ft of conference space
  • 680 sq m of conference space
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Swim-up bar
Crown Paradise Club Cancun All Inclusive offers 617 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Spa Acqua Di Mare has 5 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub and a steam room. The spa is open daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A beach bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Mini golf
  • Nightclub
  • Playground
  • Rock climbing
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes
  • Ziplining

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property offers 4 pools: an outdoor infinity pool, an outdoor family pool (with a children’s pool), a semi-covered family pool, and an outdoor pool with pool bar for adults only.
Connecting rooms are available for bookings of 2 "Standard Room, Ocean View" categories only and are subject to availability.

Renovations and closures

The following facilities or services will be unavailable from September 17 2025 to September 30 2025 (dates subject to change):
  • Children's club

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crown Paradise Club Cancun All Inclusive

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.27 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Only non-alcoholic beverages are available via room service.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Cancun Club Paradise
Cancun Crown Paradise All Inclusive
Cancun Paradise Club All Inclusive
Crown Paradise All Inclusive
Crown Paradise All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property
Crown Paradise Club Cancun
Crown Paradise Club Cancun All Inclusive
Paradise All Inclusive Cancun
Paradise Cancun All Inclusive
Crown Paradise Club
Crown Paradise Club Cancun All Inclusive Hotel
Crown Paradise Club All Inclusive Hotel
Crown Paradise Club All Inclusive All-inclusive property
Crown Paradise Club Cancun All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property

Crown Paradise Club Cancun All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1165 out of 3344 reviews
Rating 8 - Good. 841 out of 3344 reviews
Rating 6 - Okay. 629 out of 3344 reviews
Rating 4 - Poor. 346 out of 3344 reviews
Rating 2 - Terrible. 363 out of 3344 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

JULIE, SONORA

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Adult pool! Italian, steak house & French restaurants were very good. Staff were amazing! Property is well worn. Seaweed was crazy! Never went into Ocean! Couldn’t! Buffet was terrible. Kids everywhere! Standard room two fulls/beds were horrible! We finally got moved! Room was better! Humidity when we were there was absolutely horrible! Room smelled of mold/mildew. Would never have picked this place- But, we were there to attend a wedding! Skip this place!
Stayed 6 nights in Jul 2025

2/10 Terrible

Taylor

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We just stayed at the Crown Paradise resort. Let me tell you. It was our second time and this time was worse than a few years ago. Beware, when you check in they do not go through all of your reservation paperwork correctly and will try and call you back after you have started your trip to pay more money. The manager at check in thinks he is so smooth, but he is unprofessional and horrible at his job. Bad customer service. The manager said he wanted to keep my passports and would shut off our bracket to open our room if I didn't give them more money. I asked to see the managers boss, and he said ok but never got his boss for me. They don’t really care anyways. The building is a shell of its old self. Run down, old, falling apart. The food is horrible. The buffet, restaurants or by the pool the food I wouldn’t even serve to my dog. The hotel should be ashamed of themselves but they don’t care. Spanish speaking guests get treated way better. If you are from the USA stay away from this place. You will be treated like a pest and get horrible service. There are way better other resorts in Cancun don’t waste your money at Crown.
Stayed 5 nights in Jul 2025

10/10 Excellent

Clarissa De La

Stayed 5 nights in Jul 2025

6/10 Okay

Viky

Travelled with family
Great location The room was really hot and the doors didn’t open or close properly
Stayed 7 nights in Jun 2025

6/10 Okay

Viky

Travelled with family
I like the location and it’s very secure! I didn’t like the food and our room was really hot and doors didn’t open or close properly!
Stayed 7 nights in Jun 2025

10/10 Excellent

ketnaw

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better food options would’ve of make it 10/10
Stayed 5 nights in Jun 2025

10/10 Excellent

Yasmine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved will be returning soon
Stayed 5 nights in May 2025

10/10 Excellent

Karen

Great vacation spot. The staff were polite, attentive, friendly and helpful. The food and drink were plentiful.
Stayed 4 nights in May 2025

10/10 Excellent

Rony Emilio

Liked: Cleanliness
Stayed 7 nights in May 2025

6/10 Okay

Iyamiles

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Liked the proximity to the airport. Staff members were nice and helpful . Food not so good, buffet was pretty basic, not too many choices, same thing everyday. Thankfully we had the option of dinner reservations so we took it everyday. Best choice was the steakhouse. Beach is pretty, bad part is that they don't clean the seaweed , I've been to other places were they rake it and pick it up, not here. Entertainment almost nonexistent. Love México but next time we will stay at a different place.
Stayed 6 nights in May 2025

6/10 Okay

Shahbaz

Liked: Cleanliness, staff & service, property conditions & facilities
Limited Menu
Stayed 2 nights in Mar 2025

2/10 Terrible

Thomas William

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was dirty. Ant infested dishes with half eaten food left on hallways for days even after notifying staff and front desk. Army of ants climbing up wall from trash can adjacent to elevator too. Food that was served was horrible! Jacuzzi in our room was rusted with ceramic coating peeling off. None of amenities that we’re supposed to come with our suite were provided. I wish I could post the pictures that I took. Will never go back to this place💩.
Stayed 6 nights in May 2025

8/10 Good

Cecilia

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was great for the kids had everything they wanted, from an adults point of view i wish i would have been a little more clean and maybe another buffet because the lines get long
Stayed 4 nights in May 2025

10/10 Excellent

Rosio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

2/10 Terrible

Wonda

Disliked: Staff & service, property conditions & facilities
Service was horrible. Check in was horrible. No transportation provided and food needs improvement
Stayed 3 nights in May 2025

8/10 Good

MARIA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service expect for the bedding the bed was not done properly
Stayed 4 nights in Apr 2025

10/10 Excellent

Bhavik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean I will definitely go again
Stayed 4 nights in Apr 2025

2/10 Terrible

Adam

Travelled with group
Liked: Amenities
Disliked: Staff & service
We the most horrible check in experience with the front desk staff yelling and pretty much kicking as out, very unprofessional and unwelcoming
Stayed 5 nights in Apr 2025

10/10 Excellent

KHALID

Liked: Cleanliness, staff & service, property conditions & facilities
Good place for relax with affordable prices
Stayed 2 nights in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service
We stayed thd same time
Stayed 7 nights in Apr 2025

4/10 Poor

Dustin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want an average time I would recommend crown paradise. You can ask one staff member on the left side of the room a question and get a different response from another staff member on the right side. Do not rely on anyone except management to provide schedules or advice. Even that the management still seemed to disappoint. When you read that certain things are provided in the room, do not rely on them to be there. There was no large disappointment but one small thing after the other and it ultimately lead to us leaving the resort to get food due to restaurants being closed when told otherwise. When you first get there they explain no restaurant requires a reservation but the next day when you plan accordingly, suddenly they do and your stuck eating mediocre at best buffet food. If you want average, then I would recommend here but other than that don’t have any high expectations.
Stayed 6 nights in Apr 2025

6/10 Okay

Ivette

Travelled with family
Disliked: Property conditions & facilities
Everything was alright but the cockroach was discussing remember don’t leave food out because that will call them more . The hotel rooms need allot of upgrade for the rouge we paid should’ve been better and to be honest it wasn’t surrounding beautiful but the restaurants need better food selection and better comunicativa torea each other they had told us 3 different employees that you only need reservation on one restaurant cam to find out the night we did the line they refused to take us because supposedly that day rules have change and none knew 😒 so I’m over here pregnant hungry and has to end up again resting at the buffet that haves The same food everyday all day 😒 thank you
Stayed 4 nights in Apr 2025

10/10 Excellent

Kelly Caroline

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Very family oriented we felt safe. Great bar tenders at the outside bar.
Stayed 5 nights in Apr 2025

8/10 Good

Ruzhica Arsovska

Stayed 7 nights in Apr 2025

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025