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Crown Paradise Club Cancun All Inclusive

3.5 star property
3.5-star beachfront property near Delfines Beach

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Photo gallery for Crown Paradise Club Cancun All Inclusive

3 outdoor pools, sun loungers
4 bars/lounges, 2 poolside bars, swim-up bar, beach bar
Mini-golf
6 restaurants, breakfast, lunch, dinner served; barbecue
3 outdoor pools, sun loungers

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Hot tub
  • Room service

Explore the area

View in a map
Boulevard Kukulcan Km 18.5, Cancun, QROO, 77500
  • Place, Iberostar Cancun Golf Course
    ‪2 min walk‬
  • Place, El Rey Ruins
    ‪3 min walk‬
  • Place, Delfines Beach
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room (Plus)

Standard Room (Plus)

Standard Room (Plus)

  • 38 sq m
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Family Suite Paradise

Family Suite Paradise

Family Suite Paradise

7.6 out of 10
Good
(21 reviews)
  • 61 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 1 Double Bed and 1 Large Twin Bunk Bed

View all photos for Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View

Standard Room, 1 King Bed, Ocean View

7.4 out of 10
Good
(98 reviews)
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite Crown

Family Suite Crown

Family Suite Crown

  • 2 bedrooms
  • Partial ocean view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View

7.6 out of 10
Good
(278 reviews)
  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Crown Room, Ocean View (Club Level /Tina Hidromasaje)

Crown Room, Ocean View (Club Level /Tina Hidromasaje)

Crown Room, Ocean View (Club Level /Tina Hidromasaje)

8.6 out of 10
Excellent
(103 reviews)
  • 40 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Room

Honeymoon Room

Honeymoon Room

  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the area

Cancun

On the beach.Within a 10-minute walk of this Zona Hotelera property, you'll find Iberostar Cancun Golf Course and Delfines Beach. Nichupté Lagoon and El Rey Ruins are also within half a mile (1 km).

What's nearby

  • Iberostar Cancun Golf Course - 2 min walk - 0.2 km
  • El Rey Ruins - 3 min walk - 0.3 km
  • Nichupté Lagoon - 5 min walk - 0.4 km
  • Delfines Beach - 5 min walk - 0.5 km
  • Maya Museum of Cancun - 4 min drive - 2.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Starcafé Iberostar Selection Cancún - ‬18 min walk
  • ‪Zai - ‬2 min walk
  • ‪Royal Solaris Cancun - ‬11 min walk
  • ‪El Antiguo Laguito - ‬18 min walk
  • ‪Marco Polo Restaurante - ‬10 min walk

About this property

Crown Paradise Club Cancun All Inclusive

3.5-star beachfront property near Delfines Beach
Crown Paradise Club Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Crown Paradise Club Cancun All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Free self parking is available.

This 3.5-star Cancun property is smoke free.

  • 617 guestrooms or units
  • 7 levels
  • 2 buildings
  • 6 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • 7320 sq ft of conference space
  • 680 sq m of conference space
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Swim-up bar
Crown Paradise Club Cancun All Inclusive offers 617 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. LCD televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Spa Acqua Di Mare has 5 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a hot tub and a steam room. The spa is open daily.

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Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Splash pad
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A beach bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Mini golf
  • Nightclub
  • Playground
  • Rock climbing
  • Sauna
  • Shopping
  • Splash pad
  • Steam room
  • Waterslide
  • Yoga classes
  • Ziplining

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property offers 4 pools: an outdoor infinity pool, an outdoor family pool (with a children’s pool), a semi-covered family pool, and an outdoor pool with pool bar for adults only.
Connecting rooms are available for bookings of 2 "Standard Room, Ocean View" categories only and are subject to availability.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crown Paradise Club Cancun All Inclusive

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.27 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Only non-alcoholic beverages are available via room service.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Cancun Club Paradise
Cancun Crown Paradise All Inclusive
Cancun Paradise Club All Inclusive
Crown Paradise All Inclusive
Crown Paradise All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property
Crown Paradise Club Cancun
Crown Paradise Club Cancun All Inclusive
Paradise All Inclusive Cancun
Paradise Cancun All Inclusive
Crown Paradise Club
Crown Paradise Club Cancun All Inclusive Hotel
Crown Paradise Club All Inclusive Hotel
Crown Paradise Club All Inclusive All-inclusive property
Crown Paradise Club Cancun All Inclusive Cancun
Crown Paradise Club Cancun All Inclusive All-inclusive property

Crown Paradise Club Cancun All Inclusive Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1185 out of 3412 reviews
Rating 8 - Good. 841 out of 3412 reviews
Rating 6 - Okay. 647 out of 3412 reviews
Rating 4 - Poor. 353 out of 3412 reviews
Rating 2 - Terrible. 386 out of 3412 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Room was good over all. A little wall damage and it was an ada unit so it was bars in the bathroom. Overall good unit and great stay
Stayed 2 nights in Nov 2025

6/10 Okay

Amanda

Liked: Staff & service
Disliked: Property conditions & facilities
The rooms were clean but we did have an issue with our mini fridge. It did not keep the drinks cold at first but they fixed that issue. Over all the food was better than I expected after reading the reviews. I personally ally enjoyed the food and thought everything was delicious. However the lack of choices of beer was disappointing. There was only Modelo as far as a beer choice. The elevators rarely worked and were often shut down. Not great when you are staying on the 8th floor. Additionally, the buildings themselves could definitely improve. Concrete falling off in some places. The adult pool has stains. Lastly I was not happy that room services was NOT included in the all inclusive. Had I known this, I would have booked else. Very disappointing. I will not be back.
Stayed 7 nights in Sep 2025

10/10 Excellent

Evelyn Marcela

Stayed 4 nights in Jun 2025

10/10 Excellent

Karol Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities
Buen lugar y para niños también, 100% familiar
Stayed 1 night in Aug 2025

8/10 Good

Jose

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish food was better
Stayed 3 nights in Aug 2025

2/10 Terrible

Yeny

Stayed 3 nights in Aug 2025

2/10 Terrible

Ofri

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We decided to split our trip between two resorts to experience more, but unfortunately our stay at Crown Paradise was extremely disappointing. From the moment we arrived, things went downhill. It took over an hour to check in while standing in the heat, and most of the staff barely spoke English, which made communication difficult. One of the main reasons we chose this resort was for the water slides and zip lines for our daughters, but they were only open for a couple of hours each day. The pool area was overcrowded with no seating available, and the beach was not clean, with no chairs to relax on. Every meal required standing in long lines just to be seated, and once inside, the food was terrible with very limited selection. The game room was a huge letdown—foosball and ping pong tables were broken, and nothing seemed to work properly. Our room itself was small and cramped. The shower head was so low I couldn’t even take a proper shower, and there was no place to hang towels in the bathroom. To make matters worse, the uncomfortable wristbands that also serve as room keys constantly malfunctioned, leaving us locked out of our room multiple times. We had such a bad experience that we decided to leave three days early and return to our previous resort, where we thankfully had a wonderful time. We attempted to request a reimbursement, but no one at Crown Paradise answers emails or phone calls—another sign of poor management. Overall, our stay at Crown Paradise was fr
Stayed 3 nights in Jul 2025

6/10 Okay

Qianqian

Travelled with family and small children
Disliked: Property conditions & facilities
Food are very limited, AC are very noise
Stayed 5 nights in Aug 2025

10/10 Excellent

Elisa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great place to stay and enjoy some time off.
Stayed 5 nights in Aug 2025

6/10 Okay

Edwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice it was kid friendly.
Stayed 3 nights in Aug 2025

6/10 Okay

Fred

Stayed 4 nights in Aug 2025

8/10 Good

Mario, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great for kids and large families on a budget. Only two things that bring the review down, 1. We found a huge cockroach in the room one morning. It was so big that it was on its back and when I close to it and started moving its leg, but its wings, yes, wings!, were too big! So it was like a turtle upside down. 2. Our bathtub had a bathtub on it…it had a thick coating on the floor…they lay what looked like a rubber coating to cover a crack? Multiple cracks? Why not just replace the tub??? The pool staff was above and beyond helpful! As the kids get older we’ll try fancier resorts. But I did not want to spend $10k on a family vacation and dealing with kids meltdowns as the kid-free couple is looking at me like, “wrf?!” The beach at the hotel is also tiny…the sea is rising!
Stayed 5 nights in Aug 2025

2/10 Terrible

Yoko

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a rude employees here. ESPECIALLY Front desk person Natalie. Took an hour to check in, the room wasn’t ready till 4:30. They didnt bring luggage to the room till 6:30. WiFi is not connecting properly, unable to make reservation at restaurant. Keep getting bit by bed bugs, roaches in the bathroom. Smells bad in the room. Non smoking room smells like smoke. Cleaner keep taking the room light card every time they come, and they keep coming in middle of the night ringing door bell asking they want to come in when we are in sleep. Food is really bad. They offer to change the room but they never called me back or answered the phone. People cutting line all the time. They need to learn how to speak English better. General manager Ninfa is rude. 100 %Lack of hospitality.
Stayed 5 nights in Aug 2025

8/10 Good

Victoria Louise

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated the staff, they were so kind. We had our AC that was not able to be fixed and we switched rooms but they were so quick with it regardless of the unfortunate situation
Stayed 6 nights in Aug 2025

8/10 Good

cristina

Stayed 5 nights in Aug 2025

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Julio

Stayed 4 nights in Jul 2025

6/10 Okay

Pattrese

Stayed 3 nights in Aug 2025

8/10 Good

Rodolfo

Liked: Staff & service, property conditions & facilities
.
Stayed 4 nights in Jul 2025

2/10 Terrible

Ashley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Food was horrible. Couldnt get into any of the restaurant for all inclusive. Buffet didnt have big selection. Room was cold and bed was comfortable. Floor was dirty. Halls were HOT. Poor alcohol selection for all inclusive.
Stayed 3 nights in Aug 2025

2/10 Terrible

Daisy

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining table chairs had mold we went to reception to inform them so they could replace them. All they did was ask us to take them out to the front of our door then the next day the same chairs were in our balcony area😵‍💫 and we took pictures the 1st day when we took a shower the whole restroom flooded the drains were clogged up so we called the next day and they sent someone to fix it then tol a whole 24 hours they sent someone to clean up the mess from unclogging it
Stayed 4 nights in Jul 2025

6/10 Okay

Jennifer

Travelled with family and small children
Liked: Amenities
Disliked: Staff & service
Nice and big but are room smells bad . Love that they have adult pool and kids pool . Ibwish the pools stay open longer special adult one .
Stayed 6 nights in Aug 2025

8/10 Good

carly

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jul 2025

4/10 Poor

Javier

Disliked: Staff & service, property conditions & facilities
2nd time staying and I felt was not a good one beds need to be updated very stiff With stains.some walls are dirty by ceiling one of our family member has a cockroach is there room .. food is nothing crazy some restaurant host are very rude make a big deal being 5 min late to your reservation or trying to sit with your family that are in a diff room..
Stayed 6 nights in Aug 2025

2/10 Terrible

Alyssa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was limited in options, in fact, they served refried beans and green beans with onions in it for breakfast. Our air conditioner, barely worked, the staff was in incredibly rude, we never received our towel cards and was told they were in the packet, so we were unable to get towels our entire stay. The elevators didn’t work. The specialties that I paid for like the club membership and free room service was never accurately given. The free room service part never happened at all. They wanted to charge us. The room itself was fine except for the air conditioner barely working. The bathroom was very outdated and very too star like. At the bar sometimes they make you lineup and sometimes you can just walk up there and get a drink so you never really know how you’re supposed to get a drink. You could wait there for an hour and watch 15 other people get one just depends on what they’re doing that specific part of the day. I never saw anybody breaking any of the seaweed except for one morning for about an hour and they just left it on the beach highly discourage never would go back.
Stayed 2 nights in Aug 2025