InterContinental Presidente Cancun Resort by IHG

5.0 star property
5-star beachfront resort near Tortuga Beach

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Photo gallery for InterContinental Presidente Cancun Resort by IHG

Property amenity
Property video
Restaurant
Body treatments, beach massages, body wraps, body scrubs, facials
Signature Suite, 1 King Bed, Oceanfront | Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Boulevard Kukulkan KM 7.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Plaza Caracol Mall
    ‪6 min walk‬
  • Place, Cancun Convention Center
    ‪11 min walk‬
  • Place, Forum Beach
    ‪14 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪37 min drive‬

Room options

Premium Suite, 1 King Bed, Ocean View (Club Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Terrace, Ocean View

9.6 out of 10
Exceptional
(11 reviews)
  • 60 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Club Lounge Access, Lagoon View (Lagoon View)

  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

Club Suite, 2 Queen Beds, Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed, Lagoon View

8.0 out of 10
Very good
(9 reviews)
  • 34 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

8.6 out of 10
Excellent
(4 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Queen Beds

8.0 out of 10
Very good
(42 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Signature Suite, 1 King Bed, Oceanfront

  • 154 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed (Signature)

9.0 out of 10
Wonderful
(2 reviews)
  • 60 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite (Intercontinental)

  • 60 sq m
  • Sleeps 2
  • 1 Twin Bed

Classic Room

8.8 out of 10
Excellent
(5 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 Twin Bed

Room, 2 Queen Beds, Accessible

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(30 reviews)
  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds, Lagoon View

8.2 out of 10
Very good
(14 reviews)
  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds (Signature)

  • 60 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 1 King Bed (Coral)

  • 200 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Terrace, Lagoon View

  • 65 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Ocean View

8.2 out of 10
Very good
(39 reviews)
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Terrace, Ocean View (Terrace)

8.4 out of 10
Very good
(7 reviews)
  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Caribbean)

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Terrace, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 65 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Club Lounge Access, Lagoon View

8.6 out of 10
Excellent
(4 reviews)
  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Cancun

On the beach.With a stay at this Zona Hotelera resort, you'll be within half a mile (1 km) of Cancun Convention Center and 2 miles (3 km) of Tortuga Beach. Langosta Beach and La Isla Shopping Mall are also within 3 miles (5 km).

What's nearby

  • Plaza Caracol Mall - 6 min walk - 0.6 km
  • Cancun Convention Center - 11 min walk - 1.0 km
  • Caracol Beach - 12 min walk - 1.1 km
  • Forum Beach - 14 min walk - 1.2 km
  • Tortuga Beach - 3 min drive - 2.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 30 min drive

Restaurants

  • ‪Club InterContinental (Club Lounge) - ‬1 min walk
  • ‪Lounge 24 - ‬8 min walk
  • ‪El Patio - ‬6 min walk
  • ‪Casa Rolandi - ‬8 min walk
  • ‪El Caribeño - ‬2 min walk

About this property

InterContinental Presidente Cancun Resort by IHG

5-star beachfront resort near Tortuga Beach
Enjoy the umbrellas and beach club on site (surcharge) for a relaxing day at the beach. At InterContinental Presidente Cancun Resort by IHG you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi and wired Internet. This luxury resort also offers a 24-hour fitness center, a garden, and a terrace. Free self parking is available.

This 5-star Cancun resort is smoke free.

  • 300 guestrooms or units
  • 2 buildings
  • 3 dining venues
  • 8142 sq ft of conference space
  • 756 sq m of conference space
  • Built in 1979
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
InterContinental Presidente Cancun Resort by IHG offers 300 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with satellite channels and pay movies.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: USD 30 for adults and USD 14 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 5 hot tubs
  • Beach club
  • Bicycle rentals
  • Ecotours
  • Full-service spa
  • Playground
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 20 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.58 per accommodation, per night
  • Resort fee: USD 12 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 14 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun InterContinental
Cancun InterContinental Presidente Resort
InterContinental Cancun Resort
InterContinental Presidente Cancun
InterContinental Presidente Cancun Resort
InterContinental Presidente Resort
InterContinental Presidente Resort Cancun
Presidente Cancun Resort InterContinental
Presidente InterContinental Resort Cancun
Presidente Resort Cancun
Intercontinental Presidente Cancun Hotel Cancun
InterContinental Presidente
Intercontinental Cancun

InterContinental Presidente Cancun Resort by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 942 out of 1410 reviews
Rating 8 - Good. 288 out of 1410 reviews
Rating 6 - Okay. 83 out of 1410 reviews
Rating 4 - Poor. 50 out of 1410 reviews
Rating 2 - Terrible. 47 out of 1410 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed here for 8 days and just arrived back home. The hotel has the best beach in the hotel zone. Two great pools with 3 jacuzzi's and an onsite restaurant. Staff is very attentive, especially Antonio Bandera in the restaruant for breakfast. We chose to add the breakfast package with our stay and we miss it already! Such good food. Dinner was meh and we opted to eat elsewhere. The hotel is older, built in 1975. However, it is clean and well maintained. One thing we really appreciated, was the falcon that the hotel hired to be in standby, to keep the birds from stealing your food or bothering guests. We had such a great time. If you're looking for an awesome beach experience with great pools, clean room and hotel, along with a chill vibe, this is your place!
Stayed 8 nights in Sep 2025

10/10 Excellent

Tamta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach for swimming
Stayed 1 night in Sep 2025

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just love it
Stayed 3 nights in Sep 2025

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities
Just love this ljscr
Stayed 2 nights in Jun 2025

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place nothing to complain about
Stayed 3 nights in Jun 2025

10/10 Excellent

Martha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Clean room and delicious food
Stayed 4 nights in Sep 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Service
Stayed 7 nights in Sep 2025

10/10 Excellent

HERIBERTO, MISSION

Stayed 3 nights in Sep 2025

10/10 Excellent

Natalie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super attentive and helpful.
Stayed 1 night in Sep 2025

8/10 Good

Eda

Travelled with group
Liked: Cleanliness, staff & service
Beach view
Stayed 2 nights in Sep 2025

10/10 Excellent

Lily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an incident and they provided a wheelchair. Personal is excellent and very helpful with all my needs. Everything in this hotel is incredible. I will definitely back here in my vacations!!
Stayed 1 night in Sep 2025

10/10 Excellent

Maria Liliana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
every spot of this place is wonderful!! I recommend it for relax and enjoy the beautiful beach with family and friends… Definitely I’ll be back!
Stayed 4 nights in Sep 2025

10/10 Excellent

Bernardo, Miami

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 1 night in Sep 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed everything including staff, food, and property the beach was the best view, pool clean and great high. Staff very friendly and helpful. I dislike that there was no self service laundromat, the black out curtains aren’t helpful.
Stayed 4 nights in Sep 2025

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really nice. The outdoor facilities were amazing and so was the ocean view
Stayed 3 nights in Aug 2025

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very fine and classy with no shady looking characters. Safe and luxurious.
Came here for our 1 year anniversary and it was an incredible blessing to us. Very clean and classy, staff was very kind and helpful and food was delicious. Beach was so nice and clear water free from seaweeds so we could swim as much as we wanted.
Stayed 2 nights in Aug 2025

10/10 Excellent

Reyhan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools, jacuzzi, and beach were all amazing and clean. The dining options were fairly priced and the staff were kind. We had a great stay :)
Stayed 3 nights in Aug 2025

10/10 Excellent

Pui-Wa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Ruqian, irvine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good hotel.
Stayed 6 nights in Aug 2025

10/10 Excellent

Aranza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so polite and helpful!
Stayed 2 nights in Aug 2025

8/10 Good

Alireza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very expensive restaurant’s food for quality and quantity and limited choices.
Stayed 6 nights in Aug 2025

10/10 Excellent

Yesenia

Stayed 3 nights in Aug 2025

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

VINCENT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For relaxation and top of the line dining options, this the place to go. Very clean, professional staff. Room furniture is a bit dated but nothing outrageous. Beach was super clean, no sargassum at all or very little on some days but at the peak of algae season this was a blessing because all the other beaches in cancun had mountains of it. This is a family oriented hotel so dont expect to party hard there, the night clubs area is a 10 minute walk from the hotel entrance so this wasnt a worry. Drinks and food are expensive, as is everything in cancun. The restaurants on site were phenomenal and im a very picky eater. Overall i had a great week.
Stayed 7 nights in Aug 2025

10/10 Excellent

Jonathan Josue

Stayed 8 nights in Aug 2025