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InterContinental Presidente Cancun Resort by IHG

5.0 star property
5-star beachfront resort near Tortuga Beach

Choose dates to view prices

Photo gallery for InterContinental Presidente Cancun Resort by IHG

2 outdoor pools, cabanas (surcharge), pool umbrellas
Property video
Suite, 1 King Bed (Caribbean)
Signature Suite, 1 King Bed, Oceanfront | Terrace/patio
Body treatments, beach massages, body wraps, body scrubs, facials

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Boulevard Kukulkan KM 7.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Plaza Caracol Mall
    ‪6 min walk‬
  • Place, Cancun Convention Center
    ‪11 min walk‬
  • Place, Forum Beach
    ‪14 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪36 min drive‬

Room options

View all photos for Premium Suite, 1 King Bed, Ocean View (Club Floor)

Room amenity

Premium Suite, 1 King Bed, Ocean View (Club Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Terrace, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed, Terrace, Ocean View

9.6 out of 10
Exceptional
(11 reviews)
  • Sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Club Lounge Access, Lagoon View (Lagoon View)

View from room

Room, 1 King Bed, Club Lounge Access, Lagoon View (Lagoon View)

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Club Suite, 2 Queen Beds, Ocean View

Club Suite, 2 Queen Beds, Ocean View

Club Suite, 2 Queen Beds, Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Lagoon View

Premium bedding, down comforters, minibar, in-room safe

Classic Room, 1 King Bed, Lagoon View

8.0 out of 10
Very good
(9 reviews)
  • Lagoon view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed, Accessible

8.6 out of 10
Excellent
(4 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Premium bedding, down comforters, minibar, in-room safe

Classic Room, 2 Queen Beds

8.0 out of 10
Very good
(45 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Suite, 1 King Bed, Oceanfront

Signature Suite, 1 King Bed, Oceanfront

Signature Suite, 1 King Bed, Oceanfront

  • Partial sea view
  • 154 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Signature)

Free toiletries, hair dryer, bathrobes, slippers

Club Room, 1 King Bed (Signature)

9.0 out of 10
Wonderful
(2 reviews)
  • Partial sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite (Intercontinental)

Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite (Intercontinental)

  • 60 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Classic Room

Room amenity

Classic Room

8.8 out of 10
Excellent
(5 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 2 Queen Beds, Accessible

Premium bedding, down comforters, minibar, in-room safe

Room, 2 Queen Beds, Accessible

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Ocean View

View from room

Classic Room, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(31 reviews)
  • Ocean view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Lagoon View

Premium bedding, down comforters, minibar, in-room safe

Classic Room, 2 Queen Beds, Lagoon View

8.2 out of 10
Very good
(14 reviews)
  • Lagoon view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds (Signature)

Free toiletries, hair dryer, bathrobes, slippers

Club Room, 2 Queen Beds (Signature)

  • Partial ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, 1 King Bed (Coral)

Premium bedding, down comforters, minibar, in-room safe

Presidential Suite, 1 King Bed (Coral)

  • Sea view
  • 200 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Lagoon View

Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed, Terrace, Lagoon View

  • Hill view
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Ocean View

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 2 Queen Beds, Ocean View

8.2 out of 10
Very good
(39 reviews)
  • Ocean view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Terrace, Ocean View (Terrace)

Premium bedding, down comforters, minibar, in-room safe

Club Room, 2 Queen Beds, Terrace, Ocean View (Terrace)

8.6 out of 10
Excellent
(8 reviews)
  • Ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Caribbean)

Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed (Caribbean)

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Terrace, Ocean View

Suite, 1 King Bed, Terrace, Ocean View

Suite, 1 King Bed, Terrace, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Club Lounge Access, Lagoon View

Classic Room, 2 Queen Beds, Club Lounge Access, Lagoon View

Classic Room, 2 Queen Beds, Club Lounge Access, Lagoon View

8.6 out of 10
Excellent
(4 reviews)
  • Lagoon view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Cancun

On the beach.With a stay at this Zona Hotelera resort, you'll be within half a mile (1 km) of Cancun Convention Center and 2 miles (3 km) of Tortuga Beach. Langosta Beach and La Isla Shopping Mall are also within 3 miles (5 km).
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What's nearby

  • Playa Ancha - 2 min walk - 0.2 km
  • Plaza Caracol Mall - 6 min walk - 0.6 km
  • Cancun Convention Center - 11 min walk - 1.0 km
  • Forum Beach - 14 min walk - 1.2 km
  • Tortuga Beach - 2 min drive - 2.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • ‪Club InterContinental (Club Lounge) - ‬1 min walk
  • ‪Lounge 24 - ‬8 min walk
  • ‪Lobby Bar - ‬8 min walk
  • ‪El Patio - ‬6 min walk
  • ‪Casa Rolandi - ‬8 min walk

About this property

InterContinental Presidente Cancun Resort by IHG

5-star beachfront resort near Tortuga Beach
Enjoy the umbrellas and beach club on site (surcharge) for a relaxing day at the beach. At InterContinental Presidente Cancun Resort by IHG you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi and wired Internet. This luxury resort also offers a 24-hour fitness center, a garden, and a terrace. Free self parking is available.

This 5-star Cancun resort is smoke free.

  • 300 guestrooms or units
  • 2 buildings
  • 3 dining venues
  • 8142 sq ft of conference space
  • 756 sq m of conference space
  • Built in 1979
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
InterContinental Presidente Cancun Resort by IHG offers 300 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with satellite channels and pay movies.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs.

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includes taxes & fees
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Property amenities

Family friendly

  • 2 outdoor pools
  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: USD 30 for adults and USD 14 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 5 hot tubs
  • Beach club
  • Bicycle rentals
  • Ecotours
  • Full-service spa
  • Playground
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 20 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.95 per accommodation, per night
  • Resort fee: USD 12 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 14 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun InterContinental
Cancun InterContinental Presidente Resort
InterContinental Cancun Resort
InterContinental Presidente Cancun
InterContinental Presidente Cancun Resort
InterContinental Presidente Resort
InterContinental Presidente Resort Cancun
Presidente Cancun Resort InterContinental
Presidente InterContinental Resort Cancun
Presidente Resort Cancun
Intercontinental Presidente Cancun Hotel Cancun
InterContinental Presidente
Intercontinental Cancun

InterContinental Presidente Cancun Resort by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 972 out of 1441 reviews
Rating 8 - Good. 288 out of 1441 reviews
Rating 6 - Okay. 86 out of 1441 reviews
Rating 4 - Poor. 49 out of 1441 reviews
Rating 2 - Terrible. 46 out of 1441 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Zakhar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 5 nights in Nov 2025

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay at this hotel! We had Expedia status and were greeted at a separate check-out desk, given our room at 2p m (earlier than advertised) and offered late check-out at 2pm on the day of departure. Further we had waters, and some snacks. There are two pools and the beach is lovely. Breakfast was included in our rate and was nice enough selection. Staff all very firendly. Bed super comfy.
Stayed 2 nights in Nov 2025

10/10 Excellent

Saeko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent communication with staff even before hotel check in. They are active for monitoring any message from us on WhatsApp and responding fast.
Stayed 1 night in Nov 2025

10/10 Excellent

Mitsue

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staffs were very professional and nice. Room was clean. Beautiful beach views. Top rated
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer Sanchez

Stayed 3 nights in Nov 2025

10/10 Excellent

Marcos

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms & great service as always
Stayed 3 nights in Oct 2025

4/10 Poor

Hector

Stayed 2 nights in Sep 2025

10/10 Excellent

Giles

Stayed 3 nights in Oct 2025

8/10 Good

Rachel

Liked: Cleanliness
Disliked: Amenities
Beautiful location and setting with the pool and beach, connected with a great beach bar. Staff couldn’t do enough, all very helpful. 5 star hotels around the world are pretty special and unfortunately this one didn’t meet those expectations. Rooms and overall feel, felt very tired and dated. That said, the overall stay was good for what we needed, food and gym were of good standard.
Stayed 4 nights in Oct 2025

10/10 Excellent

Antu Menachery

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable pool side , clean room ,excellent beach view
Stayed 2 nights in Oct 2025

10/10 Excellent

Anjalea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms! Great staff!
Stayed 2 nights in Oct 2025

8/10 Good

Fernando Rodrigues

Stayed 6 nights in Oct 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Very nice
Stayed 4 nights in Oct 2025

10/10 Excellent

Yuliangelys, Miami

Stayed 5 nights in Oct 2025

10/10 Excellent

Sean

Stayed 6 nights in Oct 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, everyone super friendly they make us feel like family.
Restaurant exit to the beach
Beach
Swimming pool are
Stayed 4 nights in Oct 2025

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and like the fact that they rearrange all of are shoes and clothes since we were in a rush always we didn't have time to unpack properly i highly recommended.
Stayed 4 nights in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice resort for two-day stay.

Nice beach. Great service! Menu had great selections. Breakfast buffet was good, with omelet station.
Stayed 2 nights in Oct 2025

10/10 Excellent

alfred

Stayed 1 night in Sep 2025

10/10 Excellent

alfred

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and beach
Stayed 1 night in Oct 2025

8/10 Good

Lynette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach view was great
Stayed 4 nights in Oct 2025

6/10 Okay

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael, Manchester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing service

We wouldn’t normally stay in a “brand” hotel but this was a fantastic experience. Sure the hotel is fab, I cannot fault any of it. Great food, facilities and what an incredible location. However, it is the staff that made this really special. Particularly the team at the beach bar. Thank you Mariam, Mario and Diego so welcoming. Best hotel bar staff ever!!! (And we have met a few). I am sure we will return.
Stayed 5 nights in Sep 2025

8/10 Good

LARISSA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025