See all properties

Hyatt Vivid Cancun Adults Only - All Inclusive

Property class: 4.5
4.5-star beachfront property near Puerto Cancun Golf Course

Choose dates to view prices

Photo gallery for Hyatt Vivid Cancun Adults Only - All Inclusive

A modern hotel with a unique architectural design, featuring a large building with multiple balconies and a clear view of the ocean.
A rooftop pool area with a glass balustrade, lounge seating, and a view of the sea.
A restaurant with tables set for dining, large windows offering ocean views, and a ceiling with a blue patterned design.
A modern interior with a wooden floor, a seating area with wicker furniture, a water feature, and a view of the ocean through large windows.
A hotel room with a large bed, a television, and a view of the ocean.

Reviews

8.4 out of 10
Very good

Popular amenities

  • On private beach
  • Breakfast included
  • Pet friendly

Explore the area

View in a map
Lote I-03 Manzana 12 Supermanzana 84, Cancun, QROO, 77520
  • Place, Puerto Cancun Golf Course
    ‪19 min walk‬
  • Place, Séptimo Día Adventist Church
    ‪6 min drive‬
  • Place, Museo Iconografico de la Carrera Panamericana
    ‪7 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬

Room options

View all photos for Deluxe Ocean View King

A modern hotel room with a bed, a sofa, a coffee table, and a bathroom visible through a glass partition.

Deluxe Ocean View King

9.2 out of 10
Wonderful
(27 reviews)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Ocean View Double

A hotel room with two beds, a balcony with a view of the ocean, a desk with a chair, and a large window.

Deluxe Ocean View Double

9.4 out of 10
Exceptional
(16 reviews)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Golf & Ocean View King

A modern hotel room with a bed, sofa, kitchenette, and a flat-screen TV.

Deluxe Golf & Ocean View King

8.8 out of 10
Excellent
(15 reviews)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Golf & Ocean View Double

A hotel room with two beds, a desk, a TV, and a bathroom.

Deluxe Golf & Ocean View Double

8.8 out of 10
Excellent
(15 reviews)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Crew Suite ocean View

A hotel room with two beds, a balcony with a view of the ocean, a desk with a chair, and a large window.

Deluxe Crew Suite ocean View

9.4 out of 10
Exceptional
(16 reviews)
  • Ocean view
  • 89 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Vantage Club Deluxe Ocean View King

A hotel room with a large bed, a desk, a chair, a small table, a sofa, a TV, and a view of the sea.

Vantage Club Deluxe Ocean View King

8.0 out of 10
Very good
(6 reviews)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Vantage Club Deluxe Ocean View Double

A hotel room with two beds, a ceiling fan, a large window with a view of the sea, a small table with chairs, and a TV on the wall.

Vantage Club Deluxe Ocean View Double

8.8 out of 10
Excellent
(9 reviews)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Vantage Club Deluxe Ocean View Plunge Pool King

A hotel room with a large bed, a sofa, a small table, and a balcony with a view of the ocean.

Vantage Club Deluxe Ocean View Plunge Pool King

8.6 out of 10
Excellent
(7 reviews)
  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Vantage Club Deluxe Ocean View Plunge Pool Double

A hotel room with two beds, a desk, a chair, a view of the sea, and a balcony.

Vantage Club Deluxe Ocean View Plunge Pool Double

7.4 out of 10
Good
(3 reviews)
  • Ocean view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Vantage Club Corner Suite Ocean View

A spacious hotel room with a large bed, a sofa, a chair, and a small table. The room has large windows offering a view of the ocean and cityscape.

Vantage Club Corner Suite Ocean View

9.0 out of 10
Wonderful
(4 reviews)
  • Ocean view
  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Vantage Club Crew Suite Ocean View

A hotel room with two beds, a ceiling fan, a large window with a view of the sea, a small table with chairs, and a TV on the wall.

Vantage Club Crew Suite Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 89 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Vantage Club Junior Suite Ocean View King Bed (Hot Tub)

A hotel room with a large bed, a desk, a chair, and a view of the ocean.

Vantage Club Junior Suite Ocean View King Bed (Hot Tub)

8.8 out of 10
Excellent
(6 reviews)
  • Ocean view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Vantage Club Master Suite Ocean Front

A modern hotel room with a large bed, a balcony with a view of the ocean, and a seating area with a table.

Vantage Club Master Suite Ocean Front

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 112 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Crew Suite golf and Ocean View

A hotel room with two beds, a desk, a TV, and a bathroom.

Deluxe Crew Suite golf and Ocean View

  • Ocean view
  • 89 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Vantage Club Crew Suite Ocean View Plunge Pool

A balcony with a view of the sea, a pool, and a golf course.

Vantage Club Crew Suite Ocean View Plunge Pool

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 96 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Vantage Club Master Crew Suite suite Ocean View

A modern hotel room with a large balcony, a flat-screen TV, a wooden coffee table, and a blue chair.

Vantage Club Master Crew Suite suite Ocean View

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 157 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Ocean View Plunge Pool Double

A balcony with a view of the sea, a pool, and a golf course.

Deluxe Ocean View Plunge Pool Double

  • Sea view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Ocean View Plunge Pool King

A balcony with a view of the sea, a pool, and a golf course.

Deluxe Ocean View Plunge Pool King

  • Sea view
  • 48 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Crew Suite Ocean View Plunge Pool

A balcony with a view of the sea, a pool, and a golf course.

Deluxe Crew Suite Ocean View Plunge Pool

  • Sea view
  • 96 sq m
  • Sleeps 5
  • 1 Double Bed
  • Free WiFi

Room

  • Sea view
  • 44 sq m
  • Sleeps 4
  • Free WiFi

Room

  • Sea view
  • 44 sq m
  • Sleeps 4
  • Free WiFi

Room

  • Sea view
  • 70 sq m
  • Sleeps 3
  • Free WiFi

You may also like

Ad

Hotel Mousai Cancun Adults Only - All Inclusive

Punta Sam
  • Pool
  • All-inclusive
  • Spa
  • Parking included
9.6 out of 10, Exceptional, 129 reviews
The price is CA $1,265
CA $1,537 total
includes taxes & fees
Sep 3 - Sep 4
Hotel Mousai Cancun Adults Only - All Inclusive

About the area

Cancun

On the beach.Your stay at this Puerto Juarez property places you within 3 miles (5 km) of Puerto Cancun Golf Course and Puerto Cancun Marina Town Center. Plaza Las Americas and El Meco Archaeological Site are also within 3 miles (5 km).
View more Resorts in CancunOpens in a new window

What's nearby

  • Puerto Cancun Golf Course - 19 min walk - 1.6 km
  • Puerto Cancun Marina Town Center - 6 min drive - 3.5 km
  • Séptimo Día Adventist Church - 6 min drive - 3.2 km
  • Museo Iconografico de la Carrera Panamericana - 7 min drive - 3.2 km
  • La Isla Shopping Mall - 26 min drive - 17.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 28 min drive

Restaurants

  • ‪Starbucks - ‬10 min drive
  • ‪Subway - ‬8 min drive
  • ‪Montemar steakhouse - ‬11 min drive
  • ‪Starbucks - ‬8 min drive
  • ‪Barracuda - ‬2 min drive

About this property

Hyatt Vivid Cancun Adults Only - All Inclusive

4.5-star beachfront property near Puerto Cancun Golf Course
Hyatt Vivid Cancun Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Bring your whole family to Hyatt Vivid Cancun Adults Only - All Inclusive for summer fun including 2 outdoor swimming pools, a complimentary water park, and surfing/body boarding.

Free breakfast is available daily. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 5 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a fitness center and a rooftop terrace. Free valet parking is available.

This 4.5-star Cancun property is smoke free.

  • 1 building
  • 416 guestrooms or units
  • 16 levels
  • 6 dining venues
  • 2 bars by the pool
  • 5 bars or lounges
  • Meeting rooms
  • 8428 sq ft of conference space
  • 783 sq m of conference space
  • Built in 2019
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
Hyatt Vivid Cancun Adults Only - All Inclusive offers 416 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Select Comfort beds feature down comforters and premium bedding. 48-inch Smart televisions come with cable channels and Netflix. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 7 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Similar properties

A resort with multiple swimming pools, a water park, and a beach area.
Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort
Puerto Morelos
  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
4.0 out of 5, Very good, 3,124 reviews
The price is CA $366
CA $448 total
includes taxes & fees
Aug 31 - Sep 1
Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Bingo
  • Evening entertainment
  • Free water park
  • Games
  • Golf driving range
  • Gym
  • Kayaking
  • Nightclub
  • Optional golf privileges
  • Outdoor padel court
  • Outdoor pickleball court
  • Pro golf lessons
  • Rooftop pool
  • Shopping
  • Stereo
  • Surfing/bodyboarding
  • TV in common areas
  • Waterslide
  • Wine tasting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (77 inch wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 48-inch smart TV with cable channels
  • Netflix
  • Streaming services

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Please note that the Vista Prime and Bluewater Grill restaurants are only available to guests who book a preferred club room.

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

This property charges USD 10 per order for room service.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Long-term renters welcome
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Long-term renters welcome. For guests' safety, the property includes a smoke detector and outdoor lighting in each accommodation.

The rooftop pool is adults only.
Property Registration Number 022-025-001260/2026

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sunscape Star Cancun All Inclusive All-inclusive property
Sunscape Star All Inclusive All-inclusive property
Sunscape Star All Inclusive
Sunscape Star Inclusive inclu

Frequently asked questions

How close is Hyatt Vivid Cancun Adults Only - All Inclusive to the airport?

Hyatt Vivid Cancun Adults Only - All Inclusive is 12.8 mi (28-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Vivid Cancun Adults Only - All Inclusive ?

As of Aug 21, 2026, prices found for a 1-night stay for 2 adults at Hyatt Vivid Cancun Adults Only - All Inclusive on Aug 31, 2026 start from CA $320, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Vivid Cancun Adults Only - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hyatt Vivid Cancun Adults Only - All Inclusive .

How close is Hyatt Vivid Cancun Adults Only - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Hyatt Vivid Cancun Adults Only - All Inclusive offer free breakfast?

Hyatt Vivid Cancun Adults Only - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:30 AM.

Is there a casino at Hyatt Vivid Cancun Adults Only - All Inclusive ?

No, there is no casino at this property, but Royal Yak Casino and Sports Book (6-min drive) and Dubai Palace Casino (9-min drive) are nearby.

What time is check-in at Hyatt Vivid Cancun Adults Only - All Inclusive ?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Hyatt Vivid Cancun Adults Only - All Inclusive ?

This property offers free valet parking.

Does Hyatt Vivid Cancun Adults Only - All Inclusive have a pool?

Hyatt Vivid Cancun Adults Only - All Inclusive features 2 outdoor pools. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Hyatt Vivid Cancun Adults Only - All Inclusive have a restaurant?

There are 6 onsite restaurants, offering options like local and international cuisine and ocean views.

Does Hyatt Vivid Cancun Adults Only - All Inclusive have a spa?

This property doesn't have a spa, but it does offer facials, aromatherapy, and body wraps.

How close is Hyatt Vivid Cancun Adults Only - All Inclusive to downtown Cancun?

Hyatt Vivid Cancun Adults Only - All Inclusive is 3 mi away from Cancun.

Hyatt Vivid Cancun Adults Only - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 556 out of 1008 reviews
Rating 8 - Good. 231 out of 1008 reviews
Rating 6 - Okay. 114 out of 1008 reviews
Rating 4 - Poor. 51 out of 1008 reviews
Rating 2 - Terrible. 56 out of 1008 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, the pool was beautiful and the music was perfect for the setting !
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Kelroy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb stay! Excellent views, amenities and above all the staff. Will definitely be staying there again
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great staff
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Quinn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and amazing staff
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful resort. Good food and lots of things to do
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Matthew D

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very clean, helpful staff
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Ayotunde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room Excellent! Kids playground overall was clean and organized Staff super friendly and service oriented
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

BRENDA

Liked: Cleanliness, staff & service, amenities
The only complaint the wind and the ocean Staff super nice Food excellent
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome experience
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

LUIS FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Perla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool side is too hot, not enough shade. Just one long pool and a kids pool. Staff was very responsive to our needs. The food was very good.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Glenda

Liked: Cleanliness, amenities, property conditions & facilities
The staff was awesome
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love our room, we had a corner room with Ocean view on both sides. Beautiful!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

BiWei

Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely kind and everything was so convenient!
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

rosario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality food could definitely improve.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
Very clean resort and rooms along with friendly staff. The food was excellent with great restaurant choices.
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, ocean golf course and pool view. Mini fridge was restocked when asked promptly. Very friendly and welcoming staff!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Room and Service were spectacular.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Estevan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was an amazing stay, we will definitely be back!
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Bahja

Liked: Cleanliness, property conditions & facilities
The resort was GORGEOUS! The staff were super friendly and personable. Also, it’s very clean. Perfect for families who want the beauty of cancún.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

yajaira

Liked: Cleanliness, staff & service
.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Simmi

Liked: Cleanliness, staff & service, property conditions & facilities
Not enough restaurant choices. It was more like food court with everything in same line No restaurants by beach. Beach is very small and dirty
Stayed 3 nights in Apr 2026
Verified review

4/10 Poor

Sapna

Liked: Cleanliness
Sadly a bit misleading as the golf isn’t part of the hotel and is extremely expensive. There were not many organized activities for families - and the activities they had were not very well facilitated. Food was not great. Expected more from a Hyatt associated property.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Yunnan

good
Stayed 3 nights in Mar 2026