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Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

4.5 star property
4.5-star beachfront property near Forum Beach

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Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar

Explore the area

Map
Km 9.7 Blvd. Kukulcan, Zona Hotel, Cancun, QROO, 77500
  • Forum Beach
    ‪13 min walk‬
  • Cancun Convention Center
    ‪17 min walk‬
  • Gaviota Azul Beach
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

View all photos for Luxury Junior Suite Ocean Front Diamond Club

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Luxury Junior Suite Ocean Front Diamond Club

8.6 out of 10
Excellent
(24 reviews)
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean Front

Premium bedding, free minibar items, in-room safe, desk

Luxury Junior Suite Ocean Front

8.6 out of 10
Excellent
(104 reviews)
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury junior suite sunset view Diamond Club

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Luxury junior suite sunset view Diamond Club

9.0 out of 10
Wonderful
(33 reviews)
  • 56 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairmans Three bedroom Suite Ocean Front Diamond Club

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Luxury Chairmans Three bedroom Suite Ocean Front Diamond Club

  • 359 sq m
  • Ocean view
  • Sleeps 11
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury suite sunset view

Premium bedding, free minibar items, in-room safe, desk

Luxury suite sunset view

9.2 out of 10
Wonderful
(7 reviews)
  • 67 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite Ocean Front

Premium bedding, free minibar items, in-room safe, desk

Luxury Suite Ocean Front

8.8 out of 10
Excellent
(6 reviews)
  • 67 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury junior suite sunset view

Premium bedding, free minibar items, in-room safe, desk

Luxury junior suite sunset view

8.8 out of 10
Excellent
(102 reviews)
  • 56 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Chairmans Four bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Four bedroom Suite Ocean Front Diamond Club

  • 415 sq m
  • Ocean view
  • Sleeps 13
  • 2 King Beds, 4 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Sunset View Diamond club

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Luxury Presidential One Bedroom Suite Sunset View Diamond club

10.0 out of 10
Exceptional
(1 review)
  • 114 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Chairmans Two bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Two bedroom Suite Ocean Front Diamond Club

9.6 out of 10
Exceptional
(4 reviews)
  • 303 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Two Bedroom Suite Sunset View Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Two Bedroom Suite Sunset View Diamond club

  • 170 sq m
  • Lagoon view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

  • 114 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Ocean Front Two Bedroom Suite Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Ocean Front Two Bedroom Suite Diamond club

  • 170 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

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About the area

Cancun

Beachfront retreat .Within a 15-minute walk of this Zona Hotelera property, you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Forum Beach. La Isla Shopping Mall and Gaviota Azul Beach are also within 2 miles (3 km).

What's nearby

  • Chac Mool Beach - 8 min walk - 0.7 km
  • Forum Beach - 13 min walk - 1.1 km
  • Cancun Convention Center - 17 min walk - 1.5 km
  • Gaviota Azul Beach - 3 min drive - 1.8 km
  • La Isla Shopping Mall - 4 min drive - 2.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • ‪Señor Frogs - ‬3 min walk
  • ‪Snack Grand Park - ‬8 min walk
  • ‪Hard Rock Cafe Cancun - ‬12 min walk
  • ‪The Surfin Burrito - ‬6 min walk
  • ‪Coco Bongo Beach Party - ‬12 min walk

About this property

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

4.5-star beachfront property near Forum Beach
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. There are 6 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. WiFi is free in public spaces.

A business center and meeting rooms are available. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

  • 180 guestrooms or units
  • 6 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Buffet breakfast (free)
  • Terrace on the roof
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • ATM
  • Onsite shopping
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only offers 180 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room coffee/tea makers and minibars (stocked with some free items). Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 18 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Health club
  • Sauna
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • iPod dock
  • MP3 dock

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 4.06 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Royalton Cancun Resort All Inclusive
Royalton Cancun All Inclusive
Royalton Suites Cancun Resort All Inclusive
Royalton Suites Resort All Inclusive
Royalton Suites All Inclusive
Royalton Suites Cancun Resort & Spa - All Inclusive Cancun
Royalton Suites Cancun Resort Spa All Inclusive
Royalton Suites Cancun All Inclusive
Royalton Cancun Resort Spa All Inclusive
Royalton Suites All Inclusive
Royalton Chic Suites Cancun
Royalton CHIC Suites Cancun Resort Spa
Royalton Suites Cancun Resort Spa All Inclusive
Royalton CHIC Suites Cancun Resort Spa Adults Only All Inclusive

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1166 out of 2186 reviews
Rating 8 - Good. 484 out of 2186 reviews
Rating 6 - Okay. 271 out of 2186 reviews
Rating 4 - Poor. 121 out of 2186 reviews
Rating 2 - Terrible. 144 out of 2186 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Channy

Liked: Cleanliness, amenities
It was great
Stayed 3 nights in May 2025

10/10 Excellent

Yuthnita

Stayed 3 nights in May 2025

10/10 Excellent

Joseph John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time at Royalton Chic in the last 4 months! It just keeps getting better. Our butlers Ricardo and Gary were great! The took care of every one of our needs! I recommend the Diamond Club upgrade! The beach butlers were very friendly and helpful in getting us settled at the beach each day. The beach area is beautiful and very safe. We will be back!! 10 stars!!!!
Stayed 5 nights in May 2025

10/10 Excellent

Christian

Liked: Property conditions & facilities
Stayed 6 nights in May 2025

10/10 Excellent

Joseph John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the second time i stayed at the resort in the last 4 months. I returned because i enjoyed it so much the first time and they definitely did not disappoint this time. I requested the same butlers Ricardo and his partner Gary and they were great! They set up everything for me including my early morning coffee while spending time looking at the sunrise! The trip was super relaxing. The beach butlers took care of us at the Diamond beach and they were all very personable and the beach was well kept! The grounds are keep very clean as was the suite. The food is excellent and the servers are very friendly. Iwould highly recommend this property and i will definitely be returning! Overall Excellent +++++
Stayed 5 nights in May 2025

4/10 Poor

Carolina

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 7 nights in Mar 2025

10/10 Excellent

alonzo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. The staff was also super accomadating. Would recommend anyone to stay here
Stayed 3 nights in Mar 2025

10/10 Excellent

Desmon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at a resort ! First time in Cancun ! Everything was perfect ! 10/10
Stayed 4 nights in Jan 2025

10/10 Excellent

Chiamaka Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend
Stayed 4 nights in Mar 2025

6/10 Okay

Steven

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Food is not that great, diamond club is a waste of money, no need for diamond club at this hotel
Stayed 19 nights in Mar 2025

10/10 Excellent

Zayona

Stayed 5 nights in Mar 2025

10/10 Excellent

Nandi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Do recommend! Walking distance to the strip and other restaurants. Staff was friendly and helpful. Good was ok but that’s every resort.
Stayed 3 nights in Mar 2025

10/10 Excellent

Antonio

Stayed 1 night in Mar 2025

4/10 Poor

Kellen

Unfortunately this property came out lackluster for me. The food really was not anything to write home about. I didn't have anything that tasted bad but there was nothing that would bring me back. I've been to several other resort resorts with absolutely amazing food. I'm not a foodie or a picky eater but I know good food and I know mediocre food. I also did not appreciate that I can't bring food from the buffet back to my room. If I'm paying for the whole experience I should be able to take food back, other resorts allow it and this property has room service. Another thing I did not appreciate about the dining experience was being shooed away from dining in certain sections of the buffet if the wait staff didn't want you to eat in that section. I stated, I'm paying hundreds of dollars to come here I should be able to sit wherever I want when the restaurant is open. The room was fine, the balcony view was absolutely stunning. Overall the experience was not bad however I would not come back.
Stayed 4 nights in Mar 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean safe friendly staff great times
Stayed 3 nights in Mar 2025

10/10 Excellent

Jamil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Mar 2025

10/10 Excellent

Arissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this resort! Only con was the elevators stopping at every floor. Everything else was amazing
Stayed 5 nights in Mar 2025

10/10 Excellent

Mandy Jean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

2/10 Terrible

Halle

Travelled with partner
Disliked: Amenities, property conditions & facilities
I couldn’t say how bad our stay truly was. From issues with the Royalton app and being unable to complete reservations for dinner, to having nowhere to sit if you go outside to the pool/beach area anytime after 8am this place is not good by any means. When we approached guest services about our issues instead of being helpful and rectifying our issues we were sent to FOUR different people, the first of which was a person trying to sell us a travel club while we sat and complained about the poor experience we were having. When we’d finally been able to talk to a supervisor in guest services she offered us a cabana for one day of our stay due to there being no chairs outside (which didn’t help the fact that we wanted to be in the sun and the cabana had no sun). However we agreed to a cabana and the supervisor came out with a non-disclosure agreement for us to sign in order to receive the cabana. On our last night, the app didn’t work again (per usual, they told us both to download the app and then said because we both downloaded the app that’s why it wouldn’t allow us to make a reservation). The guest services supervisor offered us a free bottle of sparking wine to which we declined because we wanted to eat, not booze. He miraculously found us a table for 9:30pm at Vespa (Italian), and made us a reservation. Well, NEWSFLASH! We get to the restaurant and low and behold, we had no reservation. Overall, if I had to rate my experience on a scale of 1-10 I would give it a zero.
Stayed 3 nights in Mar 2025

8/10 Good

Lizbeth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a great experience!
Stayed 7 nights in Mar 2025

10/10 Excellent

Dyshalaye

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was beautiful, they treated us so nice. Only thing I didn’t like is my suite not being clean in a sufficient time. I had to call to ask for a cleaning twice. The keeper came to clean but still didn’t clean the bath tub and some certain areas
Stayed 3 nights in Mar 2025

10/10 Excellent

Gurinderpal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing
Stayed 4 nights in Feb 2025

8/10 Good

Zachary Scott

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very entertaining, the service was great. There was a wide variety of ages staying here. We enjoyed the restaurants within the resort!
Stayed 5 nights in Mar 2025

10/10 Excellent

Sheneeka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025