See all properties

Occidental Tucancún All Inclusive

3.5 star property
3.5-star beachfront property near Marlin Beach

Choose dates to view prices

Photo gallery for Occidental Tucancún All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Lobby
Exterior
Children's activities
Indoor wedding

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Parking included
  • Free WiFi

Explore the area

View in a map
Avda. Kukulcan, km. 13,5. Lote 24, Cancun, QROO, 77500
  • Place, Marlin Beach
    ‪3 min walk‬
  • Place, Hotel Zone Beaches
    ‪3 min walk‬
  • Place, La Isla Shopping Mall
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬

Room options

View all photos for Premium Room, Sea View (Level)

Free minibar, in-room safe, iron/ironing board, free cribs/infant beds

Premium Room, Sea View (Level)

8.0 out of 10
Very good
(21 reviews)
  • Sea view
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room

Free minibar, in-room safe, iron/ironing board, free cribs/infant beds

Double Room

7.6 out of 10
Good
(142 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

8.2 out of 10
Very good
(129 reviews)
  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Suite, Oceanfront (Level)

Premium Suite, Oceanfront (Level)

Premium Suite, Oceanfront (Level)

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Oceanfront (Premium Level)

Family Room, Oceanfront (Premium Level)

Family Room, Oceanfront (Premium Level)

8.6 out of 10
Excellent
(14 reviews)
  • Ocean view
  • 129 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

You may also like

Ad
Exterior

The Royal Sands Resort & Spa All Inclusive

Zona Hotelera
  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.3 out of 5, Excellent, 2,770 reviews
The Royal Sands Resort & Spa All Inclusive

About the area

Cancun

On the beach.A stay at this Zona Hotelera property places you steps from Luxury Avenue Shopping Mall and within a 5-minute walk of Marlin Beach. La Isla Shopping Mall and Aquaworld are also within 2 miles (3 km).

What's nearby

  • Kukulcan Plaza Shopping Mall - 1 min walk - 0.1 km
  • Luxury Avenue Shopping Mall - 3 min walk - 0.3 km
  • Marlin Beach - 3 min walk - 0.3 km
  • Hotel Zone Beaches - 3 min walk - 0.3 km
  • La Isla Shopping Mall - 13 min walk - 1.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪La Veranda - ‬8 min walk
  • ‪El Fish Fritanga - ‬7 min walk
  • ‪Hacienda Sisal - ‬5 min walk
  • ‪Club Bistro - ‬7 min walk
  • ‪Ilios Restaurant - ‬9 min walk

About this property

Occidental Tucancún All Inclusive

3.5-star beachfront property near Marlin Beach
Occidental Tucancún All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Occidental Tucancún All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 2 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free.

This 3.5-star Cancun property is smoke free.

  • 339 guestrooms or units
  • 7 levels
  • 4 dining venues
  • 3 bars by the pool
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • 1 conference room
  • Swim-up bar
Occidental Tucancún All Inclusive offers 339 air-conditioned accommodations with free minibar items and safes. LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the property's full-service spa, Zenserenz. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Similar properties

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Occidental Costa Cancún All Inclusive
  • Pool
  • Hot tub
  • Breakfast included
  • All-inclusive
4.0 out of 5, Very good, 2,610 reviews
The price is CA $755
CA $920 total
includes taxes & fees
Feb 22 - Feb 23
Occidental Costa Cancún All Inclusive

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Pool gate
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 3 poolside bars
  • 4 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Library
  • Outdoor tennis court
  • Playground
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Tucancún All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.95 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo Tucancun Beach
Occidental Tucancún All Inclusive Cancun
Tucancun Beach All Inclusive
Tucancun Beach Barcelo
Barcelo Hotel Tucancun Beach
Barcelo Tucancun Beach Hotel
Barcelo Tucancun Beach Resort
Cancun Barcelo
Tucancun Hotel
Occidental Tucancún Cancun
Occidental Tucancún
Occidental Tucancún All Inclusive All-inclusive property Cancun
Occidental Tucancún All Inclusive All-inclusive property
Barcelo Tucancun Beach All Inclusive
Occintal Tucancún Inclusive i
Occidental Tucancún All Inclusive Cancun
Occidental Tucancún All Inclusive All-inclusive property
Occidental Tucancún All Inclusive All-inclusive property Cancun

Occidental Tucancún All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 531 out of 1374 reviews
Rating 8 - Good. 350 out of 1374 reviews
Rating 6 - Okay. 268 out of 1374 reviews
Rating 4 - Poor. 118 out of 1374 reviews
Rating 2 - Terrible. 107 out of 1374 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Ray, south euclid

Travelled with family
Liked: Property conditions & facilities
The location was great. The food was not the best. The rooms where dated and not good at all
Stayed 3 nights in Nov 2025

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing. Rooms are showing their age. We were moved from our original room after we had plumbing and electrical issues. Our second room was definitely better.
Stayed 6 nights in Nov 2025

6/10 Okay

Latanya

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The room had yellow caution tape all on the outside balcony, due to the building crumbling right above my room. The door handle broke off as I entered the room, literally the handle was in my hand detached from the door. The outside of the front of the room was flooded due to the ceiling leaking, so I was walking over puddles of water as I exited the room. Reported all of theirs to front desk and housekeeping within minutes of checking in nothing was done. Went to use restroom in room and was greeted by roaches crawling everywhere. Took them 24 hours to move me to a different room.
Stayed 5 nights in Nov 2025

4/10 Poor

Avis

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I stayed at the Occidental Tucancún for five days, and overall, the experience left a lot to be desired. Food: Needs improvement. The buffet food was consistently lukewarm and lacked flavor. Most dishes tasted old and under-seasoned. I highly recommend making reservations at the Mexican restaurant onsite—it’s the best option available. However, be prepared to line up early (around 7 a.m.) just to secure a spot. It’s unfortunate that you have to spend part of your vacation standing in line just to get a decent meal. Room: Needs improvement. My friend’s first-floor room had roaches, and her balcony was taped off due to visible decay on the level above. In my room, there was no screen on the balcony door, which felt like a safety issue, especially for families with children. When I moved the wall mirror, the blow dryer fixture actually fell out of the wall! The hot water temperature also fluctuated drastically—from lukewarm to scalding in seconds. On top of that, my room key deactivated daily, requiring frequent trips to the front desk. Service: The service was inconsistent. In the restaurants, there were only two servers handling the entire dining area, so drinks often went unfilled—we ended up getting our own several times. The timeshare staff were also very aggressive, which made it difficult to relax and enjoy the resort. Spa: Excellent. The one bright spot of my stay. We booked massages, and they were fantastic—professional, relaxing, and worth every penny.
Stayed 5 nights in Nov 2025

10/10 Excellent

Sapphira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great, very clean, and safe! We upgraded our room once we got there and the rooms with a view were nicer inside the room as well as with a better view. The rooms without an ocean view overlook the top of a map and it's an eyesore. Those rooms are also a little dated. Upgrading was definitely worth it! The second room was beautiful! The buffet was excellent, and the service and staff were amazing. Not all the shows were entertaining, sometimes they were just karaoke night. The live music was the same band every night, so it got a little tiring. The beach was great, clean, no seaweed, and a lifeguard on duty. The loungers under the palm trees were lovely to relax in. The sun umbrellas do not protect from all UV light. We learned that the hard way. The people were so nice and friendly! Overall we had a great stay and we will be back in the future!
Stayed 13 nights in Oct 2025

6/10 Okay

Guillermo, Reno

The room was okay, but housekeeping cleaned the room as late as 7:30 pm maybe short handed, but very annoying.
Stayed 7 nights in Nov 2025

2/10 Terrible

George

Stayed 4 nights in Nov 2025

6/10 Okay

Donna

Liked: Cleanliness, property conditions & facilities
Accommodation and staff great, food average and beach cannot be used most days because of the current
Stayed 10 nights in Oct 2025

10/10 Excellent

MARTHA

Stayed 3 nights in Nov 2025

6/10 Okay

GERON

Stayed 8 nights in Oct 2025

10/10 Excellent

Toni

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel stay
Stayed 1 night in Nov 2025

4/10 Poor

nam

Stayed 3 nights in Oct 2025

2/10 Terrible

Sheida

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed with my stay. The service was poor, and the food quality was terrible. The staff were not helpful and barely spoke any English, which made communication very difficult. The pool area was dirty and not well maintained. There were dead bugs in the pool. Definitely not worth the money — I would not recommend this hotel.
Stayed 5 nights in Oct 2025

6/10 Okay

Poliane Chiavenato

Travelled with group
The staff is very courteous, but the hotel doesn’t provide activities, the buffet is the same food every day, it’s all about fish chicken and pork. The rooms need a little upgrade
Stayed 5 nights in Oct 2025

6/10 Okay

Shelbi

Travelled with family
Liked: Cleanliness
Room could’ve been upgraded
Stayed 3 nights in Jul 2025

6/10 Okay

Rosa Delmy

Travelled with group
Liked: Staff & service
Cute hotel with great potential but still needs a lot of improvements and a lot of renovations.
Stayed 3 nights in Sep 2025

6/10 Okay

CHI Ngoc, Midwest City

Liked: Cleanliness
Ok
Stayed 7 nights in Oct 2025

8/10 Good

Darek

Liked: Cleanliness, staff & service, property conditions & facilities
location,beach,shapping center,restaurants
Stayed 5 nights in Sep 2025

10/10 Excellent

Joseph Edward, El Paso

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room was clean and staff were very nice. The food quality sucked. Juices were watered down, the food choices were limited and to make it all worse, the was a large group of students (hundreds of students) holding a convention and that made everything a waiting game for anything. Long lines to get a drink or whatever. If I would have known, I probably would have changed the dates. No communication from the hotel.
Stayed 5 nights in Oct 2025

10/10 Excellent

Tahlia

Stayed 4 nights in Oct 2025

10/10 Excellent

Muey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay! The hotel was beautiful, clean, and relaxing. The staff were friendly and attentive, always making sure we were comfortable. The food was delicious, and the atmosphere was perfect for a peaceful getaway. Everything went smoothly from check-in to check-out overall, a great experience. I would definitely come back again!
Stayed 4 nights in Oct 2025

10/10 Excellent

Flora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super nice and helpful! Area was clean and beautiful! would definitely recommend occidental Tucancún
Stayed 4 nights in Oct 2025

10/10 Excellent

Martha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service! All the food was delicious specially the oatmeal in the morning and the cafe de olla! And of course the piñas coladas! Amazing hotel and staff! Thank you!😊
Stayed 4 nights in Oct 2025

4/10 Poor

John

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was fantastic, the property itself is not I repeat is not ADA compliant. Not all of the facilities were accessible because of the stairs with no ramps for a Mobility scooter sales company. The adult pool had 10 steps to it. Only the kitty pool was accessible. Specialty restaurants are good the buffets however we’re just awful
Stayed 3 nights in Oct 2025

10/10 Excellent

Chandai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025