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Occidental Tucancún All Inclusive

3.5 star property
3.5-star beachfront property near Marlin Beach

Choose dates to view prices

Photo gallery for Occidental Tucancún All Inclusive

Aerial view
Children's activities
Indoor wedding
Lobby
Terrace/patio

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Parking included
  • Free WiFi

Explore the area

View in a map
Avda. Kukulcan, km. 13,5. Lote 24, Cancun, QROO, 77500
  • Place, Marlin Beach
    ‪3 min walk‬
  • Place, Hotel Zone Beaches
    ‪3 min walk‬
  • Place, La Isla Shopping Mall
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Premium Room, Sea View (Level)

Free minibar, in-room safe, iron/ironing board, free cribs/infant beds

Premium Room, Sea View (Level)

8.0 out of 10
Very good
(21 reviews)
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room

Free minibar, in-room safe, iron/ironing board, free cribs/infant beds

Double Room

7.8 out of 10
Good
(140 reviews)
  • 35 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

8.2 out of 10
Very good
(129 reviews)
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Suite, Oceanfront (Level)

Premium Suite, Oceanfront (Level)

Premium Suite, Oceanfront (Level)

10.0 out of 10
Exceptional
(4 reviews)
  • 80 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Oceanfront (Premium Level)

Family Room, Oceanfront (Premium Level)

Family Room, Oceanfront (Premium Level)

8.6 out of 10
Excellent
(13 reviews)
  • 129 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

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About the area

Cancun

On the beach.A stay at this Zona Hotelera property places you steps from Luxury Avenue Shopping Mall and within a 5-minute walk of Marlin Beach. La Isla Shopping Mall and Aquaworld are also within 2 miles (3 km).

What's nearby

  • Kukulcan Plaza Shopping Mall - 1 min walk - 0.1 km
  • Luxury Avenue Shopping Mall - 3 min walk - 0.3 km
  • Marlin Beach - 3 min walk - 0.3 km
  • Hotel Zone Beaches - 3 min walk - 0.3 km
  • La Isla Shopping Mall - 13 min walk - 1.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪La Veranda - ‬8 min walk
  • ‪Hacienda Sisal - ‬5 min walk
  • ‪El Fish Fritanga - ‬7 min walk
  • ‪Club Bistro - ‬7 min walk
  • ‪Ilios Restaurant - ‬9 min walk

About this property

Occidental Tucancún All Inclusive

3.5-star beachfront property near Marlin Beach
Occidental Tucancún All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Occidental Tucancún All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 2 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free.

This 3.5-star Cancun property is smoke free.

  • 339 guestrooms or units
  • 7 levels
  • 4 dining venues
  • 3 bars by the pool
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • 1 conference room
  • Swim-up bar
Occidental Tucancún All Inclusive offers 339 air-conditioned accommodations with free minibar items and safes. LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the property's full-service spa, Zenserenz. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

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includes taxes & fees
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Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Pool gate
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 3 poolside bars
  • 4 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Library
  • Outdoor tennis court
  • Playground
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Tucancún All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.60 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo Tucancun Beach
Occidental Tucancún All Inclusive Cancun
Tucancun Beach All Inclusive
Tucancun Beach Barcelo
Barcelo Hotel Tucancun Beach
Barcelo Tucancun Beach Hotel
Barcelo Tucancun Beach Resort
Cancun Barcelo
Tucancun Hotel
Occidental Tucancún Cancun
Occidental Tucancún
Occidental Tucancún All Inclusive All-inclusive property Cancun
Occidental Tucancún All Inclusive All-inclusive property
Barcelo Tucancun Beach All Inclusive
Occintal Tucancún Inclusive i
Occidental Tucancún All Inclusive Cancun
Occidental Tucancún All Inclusive All-inclusive property
Occidental Tucancún All Inclusive All-inclusive property Cancun

Occidental Tucancún All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 521 out of 1354 reviews
Rating 8 - Good. 349 out of 1354 reviews
Rating 6 - Okay. 267 out of 1354 reviews
Rating 4 - Poor. 113 out of 1354 reviews
Rating 2 - Terrible. 104 out of 1354 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Ray, south euclid

Travelled with family
Liked: Property conditions & facilities
The location was great. The food was not the best. The rooms where dated and not good at all
Stayed 3 nights in Nov 2025

10/10 Excellent

Tahlia

Stayed 4 nights in Oct 2025

10/10 Excellent

Muey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay! The hotel was beautiful, clean, and relaxing. The staff were friendly and attentive, always making sure we were comfortable. The food was delicious, and the atmosphere was perfect for a peaceful getaway. Everything went smoothly from check-in to check-out overall, a great experience. I would definitely come back again!
Stayed 4 nights in Oct 2025

10/10 Excellent

Flora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super nice and helpful! Area was clean and beautiful! would definitely recommend occidental Tucancún
Stayed 4 nights in Oct 2025

10/10 Excellent

Martha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service! All the food was delicious specially the oatmeal in the morning and the cafe de olla! And of course the piñas coladas! Amazing hotel and staff! Thank you!😊
Stayed 4 nights in Oct 2025

4/10 Poor

John

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was fantastic, the property itself is not I repeat is not ADA compliant. Not all of the facilities were accessible because of the stairs with no ramps for a Mobility scooter sales company. The adult pool had 10 steps to it. Only the kitty pool was accessible. Specialty restaurants are good the buffets however we’re just awful
Stayed 3 nights in Oct 2025

10/10 Excellent

Chandai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

4/10 Poor

Loran

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Oct 2025

10/10 Excellent

Sergio

Stayed 5 nights in Sep 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was relaxing, food was delicious, and ocean view rooms are beautiful.
Stayed 4 nights in Sep 2025

6/10 Okay

ZULMA

Bad service and ok food. Elevator not working. Room outdated
Stayed 4 nights in Aug 2025

8/10 Good

Nakita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t go to the spa! But overall the service was good.. wish the food was more better
Stayed 3 nights in Sep 2025

6/10 Okay

EMAN, CHICAGO

Stayed 7 nights in Sep 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities
Not easily accessible for those with ambulatory issues. Lots of steps. Once in the floor that room was on there were steps to get into room. There is a step to get into bathroom. Very dated; in desperate need of updates. Bed was terrible; at least change that if can’t do decor.Toilet flushed like an airplane bathroom. A/c smelled musty. Mini bar was stocked with some free refreshments. TV only had two English channels both of which were news. Balcony and view in 2004 was great! One of my biggest pet peeves is the restaurant reservations; as I often travel solo and don’t know when exactly I’ll arrive to the hotel making reservations is impossible and to turn a patron away when you have open tables simply because of a reservation is silly. I’m also one person so it’s not like I’m going to sit there all night. The buffet option that didn’t require a reservation had salad, some noodles and some cold salads (think pasta salads and chicken salad) which wasn’t particularly appetizing or filling. The poolside bar only had one bartender who would randomly leave so drinks took some time. The pool was nice. There are some loungers IN the pool. The aerobics were fun. The music was good. Don’t have any issue with finding seats or people saving seats. Staff at the lobby bar was good. They have some snacks out throughout the day. There is an MTS rep onsite; if you do their shuttle it’s super convenient.
Step into bathroom
USB ports
Stayed 2 nights in Sep 2025

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ocean View is out of a dream! Staff like Juanjo at the front desk, Maria Can by the pool and Segundino in Claraboya Restaurant made out experience feel like home. I love this place, the best cantaritos in Cancun I will say! Thank You to all the staff I didn't mention because all of them were great!
Stayed 3 nights in Sep 2025

10/10 Excellent

martin alberto

Travelled with family
Excellent service from the beginning
Stayed 5 nights in Jul 2025

10/10 Excellent

Misty

Stayed 6 nights in Sep 2025

4/10 Poor

Nalu

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I stayed in lacked hot water. I reported this issue to the front desk every day, but they never resolved it.
Stayed 4 nights in Sep 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff for a fantastic parking right on site walkable to everything around fantastic
Stayed 5 nights in Aug 2025

10/10 Excellent

Briana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 5 nights in Sep 2025

8/10 Good

Mary Ana

Travelled with group
Liked: Cleanliness, staff & service, amenities
Good option for a family trip.
Stayed 4 nights in Sep 2025

2/10 Terrible

Ivelisse

Disliked: Cleanliness, staff & service, property conditions & facilities
Didn't like at all.
Stayed 2 nights in Sep 2025

10/10 Excellent

Milly

Liked: Cleanliness, staff & service, room comfort

Amazing stay

Wonderful hotel with everything we needed for a special break away! Staff are attentive and friendly and the location brilliant
Stayed 6 nights in Sep 2025

10/10 Excellent

larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ocean veiw was very nice
Stayed 2 nights in Sep 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service
Stayed 5 nights in Aug 2025