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Occidental Tucancún All Inclusive

3.5 star property
3.5-star beachfront property near Marlin Beach

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Photo gallery for Occidental Tucancún All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
In-room dining
View from room
Indoor wedding
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
Avda. Kukulcan, km. 13,5. Lote 24, Cancun, QROO, 77500
  • Marlin Beach
    ‪3 min walk‬
  • La Isla Shopping Mall
    ‪13 min walk‬
  • Aquaworld
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬

Room options

View all photos for Double Room

1 bedroom, free minibar, in-room safe, iron/ironing board

Double Room

  • Resort view
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

  • Sea view
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Suite, Oceanfront (Level)

Premium Suite, Oceanfront (Level)

Premium Suite, Oceanfront (Level)

  • Ocean view
  • 80.3 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Oceanfront (Premium Level)

Family Room, Oceanfront (Premium Level)

Family Room, Oceanfront (Premium Level)

  • Ocean view
  • 128.8 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Premium Room, Sea View (Level)

1 bedroom, free minibar, in-room safe, iron/ironing board

Premium Room, Sea View (Level)

  • Sea view
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

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About the area

Cancun

On the beach.A stay at this Zona Hotelera property places you steps from Luxury Avenue Shopping Mall and within a 5-minute walk of Marlin Beach. La Isla Shopping Mall and Aquaworld are also within 2 miles (3 km).

What's nearby

  • Marlin Beach - 3 min walk - 0.3 km
  • Cancun Interactive Aquarium - 11 min walk - 1.0 km
  • La Isla Shopping Mall - 13 min walk - 1.1 km
  • Aquaworld - 3 min drive - 2.9 km
  • Delfines Beach - 6 min drive - 6.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪La Veranda - ‬7 min walk
  • ‪El Fish Fritanga - ‬8 min walk
  • ‪Ilios Restaurant - ‬9 min walk
  • ‪mb Restaurant - ‬10 min walk
  • ‪Taboo Cancun - ‬2 min drive

About this property

Occidental Tucancún All Inclusive

3.5-star beachfront property near Marlin Beach
Occidental Tucancún All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Occidental Tucancún All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 2 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free.

This 3.5-star Cancun property is smoke free.

  • 339 guestrooms or units
  • 7 levels
  • 4 dining venues
  • 3 bars by the pool
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • 1 conference room
  • Swim-up bar
Occidental Tucancún All Inclusive offers 339 air-conditioned accommodations with free minibar items and safes. LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the property's full-service spa, zenserenz. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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  • Breakfast included
  • All-inclusive
  • Spa
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The price is CA $241
CA $297 total
includes taxes & fees
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Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Pool gate
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 3 poolside bars
  • 4 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Library
  • Outdoor tennis court
  • Playground
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Tucancún All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo Tucancun Beach
Occidental Tucancún All Inclusive Cancun
Tucancun Beach All Inclusive
Tucancun Beach Barcelo
Barcelo Hotel Tucancun Beach
Barcelo Tucancun Beach Hotel
Barcelo Tucancun Beach Resort
Cancun Barcelo
Tucancun Hotel
Occidental Tucancún Cancun
Occidental Tucancún
Occidental Tucancún All Inclusive All-inclusive property Cancun
Occidental Tucancún All Inclusive All-inclusive property
Barcelo Tucancun Beach All Inclusive
Occintal Tucancún Inclusive i
Occidental Tucancún All Inclusive Cancun
Occidental Tucancún All Inclusive All-inclusive property
Occidental Tucancún All Inclusive All-inclusive property Cancun

Occidental Tucancún All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 493 out of 1337 reviews
Rating 8 - Good. 349 out of 1337 reviews
Rating 6 - Okay. 259 out of 1337 reviews
Rating 4 - Poor. 115 out of 1337 reviews
Rating 2 - Terrible. 121 out of 1337 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 4 nights in Mar 2025

10/10 Excellent

Areli

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean overall. A lot of different food options and very beautiful ocean front
Stayed 3 nights in Mar 2025

8/10 Good

B J Patrick

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to change your food items up. It’s the same thing every other day.
Stayed 7 nights in Mar 2025

6/10 Okay

Andrew Thomas

Liked: Staff & service
Rooms were fine. Food was below average and lacked any variety. Pools and Beach were good.
Stayed 7 nights in Mar 2025

10/10 Excellent

Rajat

Liked: Cleanliness, staff & service, property conditions & facilities
Dinner and lunch should have some Indian food
Stayed 4 nights in Dec 2024

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I booked a vacation in early Nov for a Feb stay. When we got there we were booted to a different resort so Tucancun could accommodate a large business party. Not cool. I had to travel on my birthday, checking out at 11am and not being allowed a room at the resort I actually booked at until 3pm even with a request for this 2 days prior. Entertainment in the quad area after 10pm disrupts those who turn in early, use the auditorium. Costa's food is great, Tucancun is lacking, it's the same every night. Having different desserts would be great, too. The staff is awesome, though. Not sure if we'll book here again and we have been to both places before.
Stayed 6 nights in Feb 2025

4/10 Poor

KIM JOMER

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First day of check in a mishap with our room happened. The room we booked and paid for was not available whatsoever and did not tell why. They continue to put us in a room which was not ocean view, and not what expected when they told us it was an upgrade. The variety of food was not good, and also the special restaurants to reserve for dinner was not any better. The food seem like they bought frozen food from a store and preheated. I was expecting more of an authentic and fresh cultural food but most of the food especially from the restaurants were not impressive. No offense but you don’t get what you pay for, and felt like we were cheated. We will not be going here again.
Stayed 3 nights in Jan 2025

8/10 Good

German

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You need to be a gold member to get the best treatment otherwise you can’t even reserve at the restaurants.
Stayed 2 nights in Feb 2025

10/10 Excellent

Donna C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 4th year here. We’ll be back next year!
Stayed 4 nights in Jan 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

No volveré

El hotel está super viejo y los cuartos mugrosos. El lobby se ve muy bonito y tiene una vista hermosa, pero pues como la mayoria de hoteles en cancun. Las llaves se desactivan al tenerlas cerca de tarjetas y celulares y tienes que ir a cada rato a activarlas aunque la traigas en una bolsita separada es dificil que no se desactiven. Los buffets tienen casi puro cerdo, no hay carnes y pollo solamente ponen piernas. Muy pobres los buffets para lo mucho que se paga por noche. Tiene restaurantes a los que puedes ir en la tarde pero solo con reservación y solo puedes reservar yendo a recepcion ese mismo dia a las 7 am a hacer fila… te piden codigo de vestimenta segun para entrar, pantalon, camisa y zapato cerrado. Mi novio llevó todo eso y al llegar al restaurante todos los demás hombres andaban en shorts y chanclas. Hasta mujeres traian chanclas y yo pregunté si era necesario que yo tambien llevara zapato cerrado y dijeron que si. Lo unico bueno fue la comida del restaurante de mariscos. En general no me gustó el hotel, todo lo de barra tambien malísimo los que atienden no saben hacer tragos, no son bartenders como que son personas que contratan para cualquier cosa y los ponen en barra. Tienen pura cerveza corona, malísima. La barra que es 24 hrs solo tiene 1 mesero y de noche se llena de turistas que van a salir o vienen llegando y para que te atiendan es una filota. Puedes encontrar un hotel de mejor calidad por ese mismo precio.
Stayed 2 nights in Feb 2025

10/10 Excellent

Shahriar

Liked: Cleanliness, staff & service, property conditions & facilities
Good resort
Stayed 6 nights in Dec 2024

8/10 Good

June E

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Shirisha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing! Everyone is so welcoming and helpful. Food was amazing too. The resort is located in such a perfect location. There is a mall, pharmacy, convenience store, etc all closeby! There are so many activities to do everyday. We loved the aqua zumba especially. I recommend this resort to any first time visitors to Cancun.
Stayed 6 nights in Feb 2025

8/10 Good

mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very good.
Stayed 5 nights in Feb 2025

6/10 Okay

Evelyn

Travelled with group
Outside pools and beach access were great! Rooms need to be renovated and food was just ok.
Stayed 9 nights in Feb 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Samer

Liked: Cleanliness, amenities, property conditions & facilities
Best service best drink best food best beach, we really enjoyed our stay for 4 nights. I really recommend for everyone 😻 Sam
Stayed 4 nights in Feb 2025

8/10 Good

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed at this property about 5 times. It's great for the price, however it is starting to show it's age especially in the rooms.
Stayed 5 nights in Feb 2025

2/10 Terrible

Jakob Esidoro

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst resort I have ever stayed in. I have stayed in many all inclusive and non all inclusive resorts and hotels around the world, this “all inclusive” is essentially a glorified hotel. There is next to no entertainment at the pools, beach or in the hotel. That is the least of the worries when it comes to this hotel though, I only stayed here for 7 days and got food poisoning twice. Every person we met there was shocked at how terrible the food was. I had to buy medicines from the pharmacy in the hotel as I had very bad food poisoning and the pharmacist warned me to eat outside of the resort and pay for food on the strip to avoid getting food poisoning again as it was an ongoing issue at the hotel. Pretty sad to have to go spend additional money on food (which is not cheap in the tourist strip of Cancun) when you have already paid for an all inclusive. The resort was pretty empty, surprising since it was the busy season for Cancun but we realized why very shortly after arriving. The one bartender per bar could not even handle the 10-15 people in the resort so thank god it wasn’t any busier. The pools are only heated by sunlight, no hot tubs or any source of heated water, we had 7 days of 20-25 degrees Celsius but mostly cloudy so the pools were absolutely freezing probably around 3-6 degrees Celsius. The only positive to this resort is that the washrooms were clean and decently maintained. Spend a little more money and go anywhere else on the strip.
Stayed 7 nights in Jan 2025

8/10 Good

Lakesha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very nice and clean with great access to the beach. The buffet options could be better.
Stayed 2 nights in Jan 2025

8/10 Good

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a cold and windy week in Cancun, so unfortunately we didn’t use the pools as much as we wanted
Stayed 7 nights in Jan 2025

6/10 Okay

Praday

Travelled with partner
Positives: - very nice location, well maintained beach - always had hot water from the shower anytime of day, and water pressure was good Negatives - rooms are outdated and need total modernization - limited food options at the buffet for vegetarians, chefs are not always helpful at providing alternatives - sometimes only one person serving at the main bar, so long waiting times for drinks - the three other restaurants that require reservation in the morning are not worth going to, only a couple of choices for vegetarians and the food was poor - noisy Aircon unit in the room, and coffee maker didn't work either. Overall rating, 3 out of 5. Ok to stay at for perhaps 5 nights or less, wouldn't recommend anymore time than this because even meat eaters would get bored with the food on offer. If you can afford to spend more then go to an all inclusive with a wider variety of restaurants and more bars.
Stayed 9 nights in Jan 2025

10/10 Excellent

Andrés Eduardo Ramírez, San José

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es muy amable y alegre. Simpre estuvieron atentos a cualquier solicitud. La comida y bebidas me parecieron excelentes. Sin duda volvere a visitarlos.
Stayed 4 nights in Jan 2025

4/10 Poor

Rajashekar

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This hotel is a dump. Very old, very small rooms and horrible food. The cleaning staff never cleaned the rooms until i complained. And the cleaning lady was extremely rude. It is an all inclusive resort with three restaurants where you can never get a reservation at the restaurant unless you wake up at 7:30 and ohysically go to the concierge to make a reservation. The bartenders are nice but the property is a complete dump. And the cleaning lady was extremely rude. My entire experience at this place was abysmal. Dont go to this property ever.
Stayed 4 nights in Jan 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Decent facility. Nothing spectacular. Staff was pleasant . Food was bland, with no variety between meals.
Stayed 4 nights in Jan 2025