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Occidental Tucancún All Inclusive

3.5 star property
3.5-star beachfront property near Marlin Beach

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Photo gallery for Occidental Tucancún All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Exterior
Double Room, Sea View
Indoor wedding
4 restaurants, Mexican cuisine

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Avda. Kukulcan, km. 13,5. Lote 24, Cancun, QROO, 77500
  • Place, Marlin Beach
    ‪3 min walk‬
  • Place, Hotel Zone Beaches
    ‪3 min walk‬
  • Place, La Isla Shopping Mall
    ‪14 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪36 min drive‬

Room options

View all photos for Premium Room, Sea View (Level)

Premium Room, Sea View (Level)

Premium Room, Sea View (Level)

8.0 out of 10
Very good
(21 reviews)
  • Sea view
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room

Double Room

Double Room

7.8 out of 10
Good
(150 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

8.2 out of 10
Very good
(134 reviews)
  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Suite, Oceanfront (Level)

View from room

Premium Suite, Oceanfront (Level)

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Oceanfront (Premium Level)

Family Room, Oceanfront (Premium Level)

Family Room, Oceanfront (Premium Level)

8.6 out of 10
Excellent
(14 reviews)
  • Ocean view
  • 129 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

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About the area

Cancun

On the beach.A stay at this Zona Hotelera property places you steps from Luxury Avenue Shopping Mall and within a 5-minute walk of Marlin Beach. La Isla Shopping Mall and Aquaworld are also within 2 miles (3 km).

What's nearby

  • Kukulcan Plaza Shopping Mall - 1 min walk - 0.1 km
  • Luxury Avenue Shopping Mall - 3 min walk - 0.3 km
  • Marlin Beach - 3 min walk - 0.3 km
  • Hotel Zone Beaches - 3 min walk - 0.3 km
  • La Isla Shopping Mall - 14 min walk - 1.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪La Veranda - ‬8 min walk
  • ‪El Fish Fritanga - ‬7 min walk
  • ‪Club Bistro - ‬7 min walk
  • ‪Hacienda Sisal - ‬5 min walk
  • ‪Ilios Restaurant - ‬9 min walk

About this property

Occidental Tucancún All Inclusive

3.5-star beachfront property near Marlin Beach
Occidental Tucancún All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Occidental Tucancún All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 2 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free.

This 3.5-star Cancun property is smoke free.

  • 339 guestrooms or units
  • 7 levels
  • 4 dining venues
  • 3 bars by the pool
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • 1 conference room
  • Swim-up bar
Occidental Tucancún All Inclusive offers 339 air-conditioned accommodations with free minibar items and safes. LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the property's full-service spa, Zenserenz. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

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Property amenities

Family friendly

  • 3 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Pool gate
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 3 poolside bars
  • 4 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Health club
  • Library
  • Outdoor tennis court
  • Playground
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Tucancún All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.95 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo Tucancun Beach
Occidental Tucancún All Inclusive Cancun
Tucancun Beach All Inclusive
Tucancun Beach Barcelo
Barcelo Hotel Tucancun Beach
Barcelo Tucancun Beach Hotel
Barcelo Tucancun Beach Resort
Cancun Barcelo
Tucancun Hotel
Occidental Tucancún Cancun
Occidental Tucancún
Occidental Tucancún All Inclusive All-inclusive property Cancun
Occidental Tucancún All Inclusive All-inclusive property
Barcelo Tucancun Beach All Inclusive
Occintal Tucancún Inclusive i
Occidental Tucancún All Inclusive Cancun
Occidental Tucancún All Inclusive All-inclusive property
Occidental Tucancún All Inclusive All-inclusive property Cancun

Frequently asked questions

How close is Occidental Tucancún All Inclusive to the airport?

Occidental Tucancún All Inclusive is 12.1 mi (20-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Occidental Tucancún All Inclusive?

As of Apr 26, 2026, prices found for a 1-night stay for 2 adults at Occidental Tucancún All Inclusive on May 14, 2026 start from CA $163, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Occidental Tucancún All Inclusive have an airport shuttle?

Airport shuttle services are not available at Occidental Tucancún All Inclusive.

How close is Occidental Tucancún All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Occidental Tucancún All Inclusive offer free breakfast?

Occidental Tucancún All Inclusive offers free buffet breakfast every day from 7:00 AM to noon.

Is there a casino at Occidental Tucancún All Inclusive?

No, there is no casino at this property, but Royal Yak Casino and Sports Book (17-min drive) and Dubai Palace Casino (18-min drive) are nearby.

What time is check-in at Occidental Tucancún All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Occidental Tucancún All Inclusive?

This property offers free self parking.

Does Occidental Tucancún All Inclusive have a pool?

Occidental Tucancún All Inclusive features 3 outdoor pools and a children's pool.

Does Occidental Tucancún All Inclusive have a restaurant?

Occidental Tucancún All Inclusive is home to México Lindo, which features Mexican cuisine.

Does Occidental Tucancún All Inclusive have a spa?

Pamper yourself with a day at Zenserenz, where you can enjoy reflexology, body treatments, and hydrotherapy.

How close is Occidental Tucancún All Inclusive to downtown Cancun?

Occidental Tucancún All Inclusive is 0.3 mi away from Avenida Kukulkan.

Occidental Tucancún All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 521 out of 1344 reviews
Rating 8 - Good. 340 out of 1344 reviews
Rating 6 - Okay. 263 out of 1344 reviews
Rating 4 - Poor. 116 out of 1344 reviews
Rating 2 - Terrible. 104 out of 1344 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Sophia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately,the condition of the room was not very clean. as the building is quite old. there were many areas that clearly need repair, and several things were left broken and unattended. the air conditioning did not work in the main lobby and the restaurant. the worst issue was the strong and unpleasant smell in the bathroom. the odor was coming from the drain, and it was so bad that we had to cover it with towels in order to use the bathroom. in addition, the swimming pool did not appear to be cleaned properly. the surface was slippery,and we almost fell, which raised serious safety concerns. another inconvenience was the dining reservation system. in order to have dinner, we had to line up before 7;30am. just to make a reservation, which was very stressful and unreasonable for guests. Overall, the hotel atmosphere was extremely disappointing and not something we would like to remember. this stay did not meet our expectations at all.
Stayed 3 nights in Jan 2026

10/10 Excellent

Hanady

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing and friendly staff (Jose, Ismael, Gonzalo, Luis, laura, and Antonio). The room was always clean. The beach is stunning
Stayed 2 nights in Jan 2026

4/10 Poor

Hazghil

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The staff was very friendly and helpful, which we appreciated. Unfortunately, the rest of the experience fell short. The pool could have been much cleaner, and the rooms were in poor condition with a noticeable moldy odor. The doors and shower were old and worn down. To make matters worse, the elevator was broken— the 5th floor button didn’t work, so we had to go to the 6th floor and walk down.
Stayed 4 nights in Jan 2026

10/10 Excellent

Rosanne

Stayed 2 nights in Jan 2026

10/10 Excellent

Kenadie

Stayed 6 nights in Jan 2026

6/10 Okay

Jessica

Travelled with family
Disliked: Amenities, property conditions & facilities
The room needed a lot of remodeling , the food was the same everyday ,the dessert was the same everyday ,no meat ,no breast chicken ,no real squeezed orange juice or fruit juices no Coke just Pepsi the staff was very polite .amd the shows have to be more rated fir children the girls dancing were half naked .
Stayed 8 nights in Jan 2026

8/10 Good

Celastine

Stayed 4 nights in Jan 2026

2/10 Terrible

ARELI

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I don’t recommend this hotel , it’s outdated the shower head fell on top of my head while in the shower. Water flow would stop in the middle of shower and the walls were moldy I made the best i liked the location but it was to the point I didn’t want to be in the room it was pretty disgusting
Stayed 5 nights in Jan 2026

6/10 Okay

Alison

Liked: Cleanliness
Stayed 1 night in Jan 2026

10/10 Excellent

jose

Stayed 5 nights in Jan 2026

8/10 Good

Caroline

Travelled with family
Liked: Amenities
This was a perfect location for a quick family getaway. Great value and met our expectations. Our room and parts of the hotel could use some renovations, but it was clean and comfortable. There was always plenty of food with a decent variety of options - nothing too fancy, but good and plenty of it.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jean-Claude

Liked: Cleanliness, amenities
Rooms i would say a 3 but the location ( close to where i needed to be) and staff were outstanding . I will go back.
Stayed 2 nights in Dec 2025

10/10 Excellent

Gerardo Alberto, Beaumont

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent! Clean, staff, amenities, specially location
Stayed 5 nights in Jan 2026

2/10 Terrible

Seirra R

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
I wanted to like this resort but honestly there is more to dislike than like. Check in was great Jose ensured that we got to check in a little early and even set up a nice surprise as it was our honeymoon. That was probably the best part of our stay and the bartender at the adult pool. Other than that everything was bad. Housekeeping kept forgetting to clean our room even with the sign. Then would leave things such as trash and old towels. Sometime they did not even replace the towels and I had to find them to obtain them myself. Our shower water would not drain so it was like showering in a puddle of water. The food was absolutely horrible. Breakfast, lunch and dinner were limited options with no taste or seasoning. The rice gave off a burnt taste, the mashed potatoes were instant, the chicken was not fully cooked. I ate out 4 times in my 6 day stay because I just could not take it anymore which was a waste of the money spend to have all inclusive. Then the 3 restaurants they had were more of a variety but still tasted terrible and the process for reserving them was terrible. You could reserve the restaurants between 7:30 and 11:00 but by 10 am they were booked because they are so small. They had one person taking reservations so if you wanted to reserve you needed to make sure you inconvenienced yourself to be up by 7:00 am to stand in the line. They were not worth it at all. The entertainment was okay not the best I’ve had in Cancun. I would never pay for premium here.
Stayed 6 nights in Jan 2026

4/10 Poor

Oussama Ouazzani

The room was ok . I used to stay here and was great but now everything been change
Stayed 3 nights in Jan 2026

6/10 Okay

Gregory

Stayed 6 nights in Jan 2026

10/10 Excellent

Salisha

Stayed 4 nights in Jan 2026

8/10 Good

Gian Carlo

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
great staff-provide great customer service from bartender to housekeeper. Nice beach front location though buffet food and restaurants are mediocre.
Stayed 5 nights in Jan 2026

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about that place was amazing and I also think it pretty affordable if you wanna do a quick weekend get away as a solo travelers. Super safe, but still be self-aware. The staff was so nice and helpful with everything..That was my favorite part was how nice the staff was. Everyone at the bar was super nice .Every time I stepped out housekeeping always kept my room clean. The food is probably the only thing I would give a C- the food wasn’t bad but it also wasn’t all that good…. but that did not take away from the fact that my overall experience was super amazing.
Stayed 4 nights in Jan 2026

10/10 Excellent

SALVADOR

Stayed 4 nights in Dec 2025

10/10 Excellent

luis, El Paso

Stayed 7 nights in Dec 2025

6/10 Okay

Grace

Travelled with family
Liked: Cleanliness, amenities
The elevators kept breaking down, we had to use the stairs several times. The curtain attachment in my room 6045 was damaged hence l could not completely close my curtain and light was getting into my room in the morning. The status of the elevator was terrifying l felt it could jam or fall at any time. Serious renovations need to done on the elevators to rooms 6040s
Stayed 4 nights in Dec 2025

8/10 Good

Jennis, San Diego

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had multiple rooms . The rooms and staff were clean. The main challenge our room had was the key card was not working the till the 2nd day mid day , and always required spending (wasting) 30 mins for security/hotel staff to get the door opened . Seems multiple families on the 7th floor had same issue. Buffet Food was good , but was very repetitive . The restaurant (Seafood Dinner) was very good. They actually helped accomodate a 15 person group and borthday celebrations with cake.
Stayed 2 nights in Dec 2025

8/10 Good

Neva Milenka Crespo

Stayed 6 nights in Dec 2025

10/10 Excellent

eunice

The members of the staff were courteous.
Stayed 4 nights in Dec 2025