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Occidental Tucancún All Inclusive

3.5 star property
3.5-star beachfront property near Marlin Beach

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Photo gallery for Occidental Tucancún All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Exterior
Children's activities
Sports facility
Fitness facility

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • All-inclusive
  • Parking included
  • Free WiFi

Explore the area

View in a map
Avda. Kukulcan, km. 13,5. Lote 24, Cancun, QROO, 77500
  • Place, Marlin Beach
    ‪3 min walk‬
  • Place, Hotel Zone Beaches
    ‪3 min walk‬
  • Place, La Isla Shopping Mall
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬

Room options

View all photos for Premium Room, Sea View (Level)

Premium Room, Sea View (Level)

Premium Room, Sea View (Level)

8.0 out of 10
Very good
(21 reviews)
  • Sea view
  • 35 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room

Double Room

Double Room

7.8 out of 10
Good
(143 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

8.2 out of 10
Very good
(131 reviews)
  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Suite, Oceanfront (Level)

Free minibar, in-room safe, iron/ironing board, free cribs/infant beds

Premium Suite, Oceanfront (Level)

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Oceanfront (Premium Level)

Family Room, Oceanfront (Premium Level)

Family Room, Oceanfront (Premium Level)

8.6 out of 10
Excellent
(14 reviews)
  • Ocean view
  • 129 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

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About the area

Cancun

On the beach.A stay at this Zona Hotelera property places you steps from Luxury Avenue Shopping Mall and within a 5-minute walk of Marlin Beach. La Isla Shopping Mall and Aquaworld are also within 2 miles (3 km).

What's nearby

  • Kukulcan Plaza Shopping Mall - 1 min walk - 0.1 km
  • Luxury Avenue Shopping Mall - 3 min walk - 0.3 km
  • Marlin Beach - 3 min walk - 0.3 km
  • Hotel Zone Beaches - 3 min walk - 0.3 km
  • La Isla Shopping Mall - 13 min walk - 1.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪La Veranda - ‬8 min walk
  • ‪El Fish Fritanga - ‬7 min walk
  • ‪Hacienda Sisal - ‬5 min walk
  • ‪Club Bistro - ‬7 min walk
  • ‪Ilios Restaurant - ‬9 min walk

About this property

Occidental Tucancún All Inclusive

3.5-star beachfront property near Marlin Beach
Occidental Tucancún All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Occidental Tucancún All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 2 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Self parking is free.

This 3.5-star Cancun property is smoke free.

  • 339 guestrooms or units
  • 7 levels
  • 4 dining venues
  • 3 bars by the pool
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • 1 conference room
  • Swim-up bar
Occidental Tucancún All Inclusive offers 339 air-conditioned accommodations with free minibar items and safes. LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the property's full-service spa, Zenserenz. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

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Property amenities

Family friendly

  • 3 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Playground
  • Pool gate
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 3 poolside bars
  • 4 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Health club
  • Library
  • Outdoor tennis court
  • Playground
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Tucancún All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.82 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo Tucancun Beach
Occidental Tucancún All Inclusive Cancun
Tucancun Beach All Inclusive
Tucancun Beach Barcelo
Barcelo Hotel Tucancun Beach
Barcelo Tucancun Beach Hotel
Barcelo Tucancun Beach Resort
Cancun Barcelo
Tucancun Hotel
Occidental Tucancún Cancun
Occidental Tucancún
Occidental Tucancún All Inclusive All-inclusive property Cancun
Occidental Tucancún All Inclusive All-inclusive property
Barcelo Tucancun Beach All Inclusive
Occintal Tucancún Inclusive i
Occidental Tucancún All Inclusive Cancun
Occidental Tucancún All Inclusive All-inclusive property
Occidental Tucancún All Inclusive All-inclusive property Cancun

Occidental Tucancún All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 528 out of 1343 reviews
Rating 8 - Good. 336 out of 1343 reviews
Rating 6 - Okay. 262 out of 1343 reviews
Rating 4 - Poor. 114 out of 1343 reviews
Rating 2 - Terrible. 103 out of 1343 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

eunice

The members of the staff were courteous.
Stayed 4 nights in Dec 2025

6/10 Okay

Victoria

Travelled with family
Liked: Amenities
We arrived around 9-10pm and got to our room. It smelled strongly of mildew and bleach. We immediately went back to the desk to request a new room or pay for an upgrade. With no manager the attendant couldn’t help us and asked we come back the next day. We moved rooms the next day which was an improvement and dealt with the faint smell, though the hallway then took over. The service was good overall. The buffet was so-so daily and they did have specials on Christmas Eve and Christmas Day, which was very nice and thoughtful. With that being said, the order in which you wait for a table was AWFUL. Every time. People did not want to stand in line and wait their turn, often hovering over the attendant. Checking in and being issued a ticket to be called would’ve helped everyone involved. Additionally, the breakfast was a mess almost always with the omelette skillet in the center clogging up the rest of the trays. The pools were nice and the daily activities were fun and greatly appreciated. Love they keep us involved. They even gave kids presents in Christmas Day. However, there was little attention paid to the seating around the pools and beach, chairs often ended up in disarray. Guests put up their own umbrellas, which resulted in one even falling over onto me. Overall, older place though I did notice repairs and upkeep of individual rooms.
Stayed 10 nights in Dec 2025

2/10 Terrible

KATHLEEN

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The buffet was the smallest I had ever seen. You would wait in line outside the door for an hour or so and then when you got inside you could wait another hour in the buffet line. Terrible food. Mexican restaurant didn’t even serve Mexican food. They gave you a choice of two different dishes and neither were Mexican. Worst food I had ever eaten in a hotel. The towels in our room were blood stained. Horrible experience and will never return to this hotel ever again
Stayed 4 nights in Dec 2025

2/10 Terrible

Vilma

Liked: Cleanliness, amenities, property conditions & facilities
Check in was at 3 pm and we didn’t get our room until 5:30pm
Stayed 1 night in Dec 2025

6/10 Okay

Kamaljit

Travelled with family
Disliked: Amenities
Cockroach found in the room. Staff is okay. No veggie options. I would not go back to this place in future.
Stayed 6 nights in Dec 2025

6/10 Okay

weichen

Liked: Cleanliness
buffet food choices are limited and no change in 6 days. Dinner options are limited
Stayed 6 nights in Dec 2025

6/10 Okay

Stephanie Dawn

Stayed 5 nights in Dec 2025

6/10 Okay

Robert

Disliked: Property conditions & facilities
Place needs updating, all the juices tasted bad, many of the sodas were 2nd hand.
Stayed 3 nights in Dec 2025

8/10 Good

Chris

Travelled with family, Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The moment I arrived for my initial vacation, I was trying to be sold for my next vacation. This completely turned me off and lowered my valuation of the experience. It was aggressive and pervasive and I lost the appeal of staying here again. I could tolerate the broken elevator, but the sales staff are too much.
Stayed 4 nights in Dec 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff: Jose our concierge Advisor was absolutely AMAZING! The entire staff was so warm and friendly! The resort was beautiful and very clean. I will definitely stay again when we return in April 2026. Thanks for an awesome 1st time experience in Cancun!!!
Stayed 4 nights in Dec 2025

10/10 Excellent

Cassandra

4/10 Poor

Elona

Stayed 5 nights in Dec 2025

8/10 Good

Gwenna

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was good, staff was very kind, lots of food and drinks. Beautiful location on the beach.
Stayed 6 nights in Dec 2025

6/10 Okay

Sabina

Disliked: Cleanliness
Good
Stayed 6 nights in Nov 2025

8/10 Good

Grant, Saint John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing!! The public grounds and pools were well-kept. The meals and selection of food at the buffet were adequate - but service was always great. The pre-reserved dinner in the Mexican restaurant was terrific. Our Deluxe beachside 2-bedroom room needed a LOT of repairs and updating. Ceiling falling in over the kitchen area due to a water leak. Sliding glass doors to the terrace needed a lot of muscle to open. No air conditioning controls. Beds were comfortable though. All-in-all the experience was decent, but not deluxe (admittedly, the price somewhat reflected that as well).
Stayed 2 nights in Dec 2025

6/10 Okay

Elisabeth

Stayed 1 night in Dec 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very nice and the food was surprisingly good - better than I had expected. The beach access was so convenient and no seaweed in November. If you're going to spend the entire day at the beach, you can rent a parasol.
Stayed 7 nights in Nov 2025

10/10 Excellent

Harwinder

Stayed 3 nights in Dec 2025

6/10 Okay

Ray, south euclid

Travelled with family
Liked: Property conditions & facilities
The location was great. The food was not the best. The rooms where dated and not good at all
Stayed 3 nights in Nov 2025

10/10 Excellent

magdiel

Stayed 1 night in Dec 2025

8/10 Good

Max

Travelled with family
Liked: Cleanliness
It was decent ok to good.
Stayed 1 night in Nov 2025

10/10 Excellent

Cesar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
all of it
Stayed 7 nights in Nov 2025

6/10 Okay

Lisa Marie

Stayed 4 nights in Nov 2025

6/10 Okay

Shannon

Travelled with group
Liked: Cleanliness, amenities
I would rate this resort Good. The food was the same each day at all the buffets. The selection was not great. And the food trays were not filled often, so lots empty at times. I was shocked to see this resort had no bacon. Beach - no protection from sun, but yes lounge chairs. Pool - great pools and good selection to find a spot. Hotel - needs a remodel very old but do the job for us. Rooms-they were fine as we had a standard room only. Everything worked great in the room. I would recommend this if you’re looking for budget friendly and food is not a concern for you.
Stayed 4 nights in Nov 2025

10/10 Excellent

Chance Eric

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great and room was spotless.
Stayed 3 nights in Nov 2025