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Grand Oasis Cancun - All Inclusive

4.0 star property
4-star beachfront property near Delfines Beach

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Photo gallery for Grand Oasis Cancun - All Inclusive

Exterior
1 bedroom, minibar, iron/ironing board
Couples treatment rooms, sauna, body treatments, hydrotherapy
Indoor wedding
Front of property

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • All-inclusive
  • Spa
  • Laundry
  • Gym

Explore the area

Map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Aquaworld
    ‪10 min walk‬
  • Iberostar Cancun Golf Course
    ‪11 min walk‬
  • Delfines Beach
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

View all photos for Grand Ocean View

Grand Ocean View

Grand Ocean View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Sunset View

1 bedroom, minibar, iron/ironing board

Grand Sunset View

  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Grand Standard

1 bedroom, minibar, iron/ironing board

Grand Standard

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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Aerial view

Moon Palace Cancun - All Inclusive

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  • All-inclusive
  • Spa
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The price is CA $623
CA $760 total
includes taxes & fees
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About the area

Cancun

On the beach.A stay at this Zona Hotelera property places you within half a mile (1 km) of Iberostar Cancun Golf Course and 2 miles (3 km) of Delfines Beach. San Miguelito and Oasis Arena are also within half a mile (1 km).

What's nearby

  • Maya Museum of Cancun - 8 min walk - 0.7 km
  • Aquaworld - 10 min walk - 0.9 km
  • Iberostar Cancun Golf Course - 11 min walk - 1.0 km
  • Delfines Beach - 2 min drive - 2.5 km
  • La Isla Shopping Mall - 5 min drive - 4.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Hotel Emporio Cancun - ‬8 min walk
  • ‪Coyote Loco - ‬4 min walk
  • ‪Tun-kul - ‬9 min walk
  • ‪Market Place - ‬1 min walk
  • ‪MakiTaco - ‬1 min walk

About this property

Grand Oasis Cancun - All Inclusive

4-star beachfront property near Delfines Beach
Grand Oasis Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Grand Oasis Cancun - All Inclusive offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 10 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business center and 14 meeting rooms are available. Event space at this property measures 19063 square feet (1771 square meters) and includes a conference center. A casino, a fitness center, and a sauna are also featured at Grand Oasis Cancun - All Inclusive. An area shuttle within 16.5 km is available for a fee. Self parking is free.

This Art Deco Cancun property is smoke free.

  • 1117 guestrooms or units
  • 6 levels
  • 4 buildings
  • 8 dining venues
  • 10 bars or lounges
  • 19063 sq ft of conference space
  • 1771 sq m of conference space
  • Built in 1989
  • Casino
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Grand Oasis Cancun - All Inclusive offers 1117 air-conditioned accommodations with complimentary bottled water and hair dryers. 42-inch flat-screen televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include showers and complimentary toiletries. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.
Sensoria Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Languages

English, Spanish

Similar properties

Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers

The Pyramid Cancun By Oasis - All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Parking included
3.6 out of 5, Good, 1,364 reviews
The Pyramid Cancun By Oasis - All Inclusive

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Area shuttle (surcharge) up to 16.5 km
  • Free self parking on site

Food and drink

  • 10 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 gaming tables
  • 6 slot machines
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Casino (538 square feet of space)
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Accessibility

  • Elevator
  • Smooth flooring in room

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Oasis Cancun - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit for Spring Break: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 4.25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 25 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Free WiFi in public areas has a 1-device limit.

Property is also known as

All Inclusive Cancun Grand Oasis
All Inclusive Oasis
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Grand Oasis All Inclusive
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Grand Oasis Cancun Hotel
Grand Oasis Cancun Mexico
Grand Oasis Cancun Reviews
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Grand Oasis All Inclusive All-inclusive property

Grand Oasis Cancun - All Inclusive Reviews

Reviews

6.0
Rating 10 - Excellent. 358 out of 1579 reviews
Rating 8 - Good. 253 out of 1579 reviews
Rating 6 - Okay. 317 out of 1579 reviews
Rating 4 - Poor. 241 out of 1579 reviews
Rating 2 - Terrible. 410 out of 1579 reviews

6.4/10

Cleanliness

6.2/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

AARON

Stayed 7 nights in May 2025

8/10 Good

Kaimana

Stayed 4 nights in Mar 2025

2/10 Terrible

Joel

Expedia is very irresponsible, spirit air lines cansel our flight 4 hours before departure,We cansel the package,We revive refunds from spirit airlines, refund from the Hotel ???? We call expedia 4 times, answer : blaming the hotel, still waiting for an serious answer, What a Shame!!!!
Stayed 3 nights in Apr 2025

8/10 Good

Aiden

Travelled with group
Liked: Cleanliness, amenities
Only complaint is nothing is open past midnight, every restaurant closes early and all the good bars are closed by 11
Stayed 6 nights in Apr 2025

6/10 Okay

Adrian

Stayed 7 nights in Apr 2025

2/10 Terrible

SERGHEI

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one restaurant and all the time is booked and have to go to buffet no other choice.
Stayed 2 nights in Apr 2025

2/10 Terrible

Daniel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I went for my anniversary and they gave us 2 queen beds and I had requested a king bed and got no help! Service was horrible everywhere. There was a shooting in our main lobby and when I complained no one was able to accommodate us!
Stayed 3 nights in Feb 2025

2/10 Terrible

stacy, Hugo

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was awful. Never received house keeping. Mini bar didn’t get items cold. Son got food poisoning. Not enough good food options
Stayed 4 nights in Apr 2025

10/10 Excellent

Adrien, Notre Dame de Gravenchon

Stayed 2 nights in Mar 2025

10/10 Excellent

Marie Carmelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a little hiccup that was handle in a positive manner. The resort was amazing, the staff was extremely courteous and very helpful. I would definitely go back to the same resort for vacation. The only issue we encountered was at the Mexican Restaurant last night where we had to wait for nearly one hour and didn’t even have the chance to eat dinner there. The male host was not friendly at all. But we went to Tatish and crabbed a late bite for dinner.
Stayed 3 nights in Apr 2025

2/10 Terrible

Joshua, CHICAGO

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Grand Oasis Cancun was a good time! We did have some problems with our room but they fixed the issue. They really mean it when they say you can’t check in until 3pm. If you get there early just grab a bathing suit out your luggage, leave your luggage at the front and go register and they’ll give you your wristband so you can eat and drink until your room is ready. Our room smelled like paint and it was messing with my sinuses so they switched us out. The food was ok, the buffet food was a 4/10. But if you download the app you can reserve the other restaurants and they were bomb! I liked the Coyote bites and Bahia steakhouse 8/10! Also, the foam party was lit! Drinks were good! And book an excursion to get away for a little, most of them provided transportation, food and drinks and you book at the hotel. Hope this helps! Cancun 2025 was lit! ❤️
Stayed 3 nights in Apr 2025

2/10 Terrible

Nicolet Maryann

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty room, terrible food, and frozen drinks very limited-given the excuse that they did not have enough blenders--just awful
Stayed 7 nights in Mar 2025

4/10 Poor

Lexus

Stayed 6 nights in Mar 2025

2/10 Terrible

Raadiya

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am writing to formally file a complaint regarding my recent stay at Grand Oasis Cancun. After several service failures, I was moved to a room in the Pyramid. Upon checking into my room, there was a leak from the ceiling, due to the faulty air conditioning unit. Instead of being apologetic or simply changing my room they sent someone to "fix" the leak. Only the leak wasn't fixed. My daughter slipped and fell as a result. This situation significantly affected the quality of my stay and did not meet the standards I expect from your establishment. Attached are photos/videos of the leak.
Stayed 1 night in Apr 2025

8/10 Good

Christian

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Anna

Stayed 2 nights in Apr 2025

6/10 Okay

Ana P Diaz

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful room
Stayed 4 nights in Jan 2025

4/10 Poor

Doarys

Disliked: Staff & service
La comida muy poca variedad, los empleados en su gran mayoría groseros
Stayed 4 nights in Apr 2025

2/10 Terrible

Raadiya

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

2/10 Terrible

jeffery

Stayed 5 nights in Mar 2025

8/10 Good

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 3 nights in Mar 2025

4/10 Poor

Marisol

Disliked: Cleanliness
The room wasn’t very clean, There was a cigarette from the previous guess. I requested 4 day in a row to have it clean and nothing. until I ask the
Stayed 6 nights in Mar 2025

6/10 Okay

Alyssa Ellen

Disliked: Staff & service
Stayed 5 nights in Mar 2025

2/10 Terrible

Grecia

Disliked: Cleanliness, staff & service, property conditions & facilities
Rhe service was terrible only one bartender at all bars. The communication between stadf was horrible
Stayed 3 nights in Mar 2025