Grand Oasis Cancun - All Inclusive

4.0 star property
4-star beachfront property near Delfines Beach

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Photo gallery for Grand Oasis Cancun - All Inclusive

Exterior
Front of property
Grand Ocean View | Beach/ocean view
14 bars/lounges, swim-up bar, poolside bar, beach bar
Indoor wedding

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Bar
  • All-inclusive
  • Breakfast included
  • Spa
  • Laundry

Explore the area

View in a map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Aquaworld
    ‪10 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪11 min walk‬
  • Place, Delfines Beach
    ‪2 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

Grand Standard

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Grand Sunset View

  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Grand Ocean View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

Cancun

On the beach.A stay at this Zona Hotelera property places you within half a mile (1 km) of Iberostar Cancun Golf Course and 2 miles (3 km) of Delfines Beach. San Miguelito and Oasis Arena are also within half a mile (1 km).

What's nearby

  • Aquaworld - 10 min walk - 0.9 km
  • Iberostar Cancun Golf Course - 11 min walk - 1.0 km
  • Delfines Beach - 2 min drive - 2.5 km
  • El Rey Ruins - 3 min drive - 3.2 km
  • La Isla Shopping Mall - 5 min drive - 4.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Tatish Restaurant - ‬5 min walk
  • ‪Coyote Loco - ‬4 min walk
  • ‪Piña Colada - ‬9 min walk
  • ‪Bahia Rodizzio - ‬9 min walk
  • ‪Hacienda Sarape - ‬3 min walk

About this property

Grand Oasis Cancun - All Inclusive

4-star beachfront property near Delfines Beach
Grand Oasis Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Grand Oasis Cancun - All Inclusive offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 13 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 14 bars/lounges, a beach bar, and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business center and 14 meeting rooms are available. Event space at this property measures 19063 square feet (1771 square meters) and includes a conference center. A casino, a fitness center, and a sauna are also featured at Grand Oasis Cancun - All Inclusive. An area shuttle within 16.5 km is available for a fee. Self parking is free.

This 4-star Cancun property is smoke free.

  • 1210 guestrooms or units
  • 6 levels
  • 4 buildings
  • 13 dining venues
  • 14 bars or lounges
  • 19063 sq ft of conference space
  • 1771 sq m of conference space
  • Built in 1989
  • Buffet breakfast (free)
  • Casino
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Grand Oasis Cancun - All Inclusive offers 1210 air-conditioned accommodations with complimentary bottled water and hair dryers. 42-inch flat-screen televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include showers and complimentary toiletries. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided on request.
Sensoria Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Area shuttle (surcharge) up to 16.5 km
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 13 restaurants
  • 14 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 gaming tables
  • 6 slot machines
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Casino (538 square feet of space)
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Accessibility

  • Elevator
  • Smooth flooring in room

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels

Bedroom

  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Oasis Cancun - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit for Spring Break: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 4.30 per accommodation, per night
  • Resort fee: USD 6 per accommodation, per night
The resort fee includes:
  • Housekeeping

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 25 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Free WiFi in public areas has a 1-device limit.

Property is also known as

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Reviews

Grand Oasis Cancun - All Inclusive Reviews

6.0

6.4/10

Cleanliness

6.2/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 395 out of 1695 reviews
Rating 8 - Good. 268 out of 1695 reviews
Rating 6 - Okay. 345 out of 1695 reviews
Rating 4 - Poor. 263 out of 1695 reviews
Rating 2 - Terrible. 424 out of 1695 reviews

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tile is commonly used in mexico. The hallways echoed and you could hear people talking and doors closing.
Stayed 7 nights in Aug 2025

2/10 Terrible

Mesha m

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 3 nights in Jul 2025

6/10 Okay

Magdalena

Travelled with family and small children
Liked: Cleanliness, amenities
Nice property but needs updating. If you’re looking for a time on the beach - there was no beach - ocean too rough to try to get in. Food very average (no seafood was offered at the buffet). No frozen drinks available on property. Room - l got the “connecting” room. There was no noice barrier. Coffee maker did not work. I asked twice to have it replaced- never happened- used coffee shop instead. There is “safe” in the room but you need to pay extra for a key!
Stayed 3 nights in Jul 2025

4/10 Poor

Simas

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Some of the restaurants are either extra money to eat at or you need an upgraded reservation to access. Not truly all inclusive in my opinion when it comes to food options. Staff were friendly.
Stayed 4 nights in Jul 2025

2/10 Terrible

Ilse

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

4/10 Poor

Sandra

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
This has been my second time staying at Oasis, my family and I were not satisfied. When I booked this hotel it said all inclusive which is not, most of the restaurant you need to paid to have dinner and the ones that are available you need to wait for almost 2 hours to have dinner. Only the buffets were available which is always the same food. I would definitely to go to a different hotel the next time I'm in cancun.
Stayed 4 nights in Jul 2025

2/10 Terrible

Destiny Y

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

4/10 Poor

Johnathan

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Me and my wife were traveling with our 2 year old. We specifically picked this hotel because they had a nice kids area. When we get to the resort we went straight to the kids area and we’re told that our 2 year old is not allowed in because it’s for children 4 and up and no parents allowed!!!! Talked to multiple different staff and we were not allowed access in. Nowhere on the website says this!!! Had we known this we would have stayed at a different resort!!! Food was terrible, pool was nice.
Stayed 4 nights in Jul 2025

2/10 Terrible

CRISTINA, White plains

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Limited food options. Venues are always running out of food or long wait time. No free safe in the room. No sense of urgency at any of the venues. Restaurants have long wait times. The worst place I’ve ever experienced en Cancun Zona Hotelera. Definitely not coming back!
AC never works at the check in/out office.
Stayed 5 nights in Jul 2025

2/10 Terrible

Edwin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were not enough food options, everything depended on your bracelet level, and the staff was not kind enough. WIFI didn't work in the room, too much noise in the back of the room, and the room was not cleaned well. Restaurants had to wait too long, and the service was poor.
Stayed 6 nights in Jul 2025

6/10 Okay

EMILY

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The sight leads you to believe there is stuff from the kids to do at the resort, but other than a SMALL kids zone there isn't anything for the teenagers to do. Food was decent. The staff is amazing!
Stayed 4 nights in Jul 2025

2/10 Terrible

Nicaulys

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitivamente, la peor experiencia que he tenido en mis vacaciones. Fui con parte de mi familia. Reservé 2 habitaciones, ya que iban mis padres, mi tía, mi esposo, mis hijos y yo. Al llegar, pagamos 42 dólares extra por habitación, supuestamente por higienización. Luego fuimos a comer; la comida supermala y mala presentación. He ido a otros hoteles en Cancún que la comida tiene un sabor inigualable; en este fue todo lo contrario, la mayoría de las comidas sin sabor. Luego fuimos a la piscina y no pudimos disfrutarla, ya que estaba supercaliente; parecía que estubieramos en una SAUNA. De hecho, TODO el hotel estaba muy caliente; deberían tener más ventiladores y aire acondicionado. Yo entiendo que esta época es caliente, pero yo soy de un país muy caliente, que es RD, y les cuento que las piscinas no están como un sauna. En la parte en que me quedé había dos elevadores y uno de ellos no estaba en servicio. Dentro del elevador entraban hasta 10 personas apretadas y no tenía aire. Lamentablemete no tuve buena expericia en este hotel
Stayed 4 nights in Jul 2025

6/10 Okay

Graciela

Travelled with family
Liked: Staff & service
Food options were limited even though they have many restaurants. Our room you can hear everything going on in the next room.
Stayed 5 nights in Jul 2025

4/10 Poor

Vanessa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not choose oasis go to the pyramid there’s a difference. There were bugs the furniture is our dated, the shower wasn’t clean hair was on the wall, it’s small the Ac didn’t work and I had to pay to get a better room. No form of remorse or care. Mold was in the room and my son is allergic but no care. I would not stay here again if they paid me.
Stayed 3 nights in Jul 2025

6/10 Okay

Mesac

Travelled with family, Travelled with group
Liked: Cleanliness
The property itself is nice, but the customer service is average.
Stayed 7 nights in Jul 2025

2/10 Terrible

Emily

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I didn’t realize until the next day that there were different kinds of wristbands, each offering different levels of access. Some wristbands come with better dining options, room upgrades, and closer locations—so you don’t have to walk a mile just to get to everything. Basically, the more you pay, the better service, food, and room you get.
Stayed 4 nights in Jul 2025

8/10 Good

Yen

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
After cleaning room , need to replace all bath towels, phone at the room didn’t work, unable to call for services
Stayed 4 nights in Jul 2025

4/10 Poor

Melissa, Poughkeepsie New

Travelled with family
Disliked: Staff & service
Property needs a facelift ,infested with pest(roaches) had to change room and even then the roaches still popped up crazy things is when they came to treat it they did so while we were in the room, the entire hotel smelled like a burst sewer the swim up bar was unsanitary, the sitting area was filled with mold,the staff didn’t practice proper sanitary behavior and the lines for food were too long for an all inclusive with 8 restaurants the gift shop policy is ridiculous even if the item is un used and still in the original packaging they won’t take it back or exchange it even though it says so on the recipes they over price everything and if you’re not staying at the pyramid you have limited access to a lot of stuff so it wasn’t much of an all inclusive. Also the food choices even though they say rinternational cuisine was all Mexican cuisine. And the roaches were very present in the food halls as well .Breakfast was ok some of the drinks were ok,but the beach that they have on the website is filled with seaweed not swimmable,I’m giving them a 1.5/5 and that’s because of the drinks definitely will not recommend to anyone I know and I’m never going back……
Stayed 6 nights in Jul 2025

10/10 Excellent

Orlando Sosa, Margate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super friendly and helpful, and the hotel has a ton of cool amenities. The hotel app is amazing too - you can do everything through it, like book a massage, make restaurant reservations, and even get a ride. It’s all very well-organized.
Stayed 5 nights in Jul 2025

2/10 Terrible

Yocaira Massiel

Stayed 3 nights in Jul 2025

10/10 Excellent

Francesco

Stayed 4 nights in Jul 2025

6/10 Okay

Alejandro

Disliked: Staff & service, property conditions & facilities
Staff was rude housekeeping and in the outside areas
Stayed 4 nights in Jul 2025

2/10 Terrible

MARY, HEMPSTEAD

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

2/10 Terrible

Caleb

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were very nice and the property was huge. The rooms were extremely dated and there were roaches.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nichele, East Stroudsburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and always clean. The staff ensures that the guests are well taken care of at all times. The entertainment was great big there could be a bit more workout during the week like the water aerobics and Zumba it was only once. The spa is so beautiful and the food choices could add a little turkey bacon for breakfast as there was no meat option for a non pork eater at breakfast. Get rid of the hamburgers at the fast food options because everyone is wasting them since they are not good at all. They need frozen drinks at every bar since it is so hot, some bars o ly had ice adding bot frozen aside from this the trip was fabulous and the resort is so good
Stayed 4 nights in Jul 2025