"Some of the restaurants titles are misleading and it’s hard to eat in the evening. You must make a reservation. If you are hungry at 5pm to 6pm you ar ... " More
On the beach
A stay at this Zona Hotelera property places you within half a mile (1 km) of Iberostar Cancun Golf Course and 2 miles (3 km) of Delfines Beach. San Miguelito and Oasis Arena are also within half a mile (1 km).
All-inclusive
This smoke-free property features a casino, a full-service spa, and 8 restaurants. Relax with a drink at one of the 10 bars/lounges and enjoy free perks like free self parking and WiFi in public areas. Enjoy the outdoor pool and unwind at the beach bar and poolside bar.
12 Feb. 2024 by Georgina Aguirre
Dear Shana,Thank you very much for sharing your comments about your stay at our hotel by this means. We appreciate your comments on the areas that we can improve; we always take into account the comments of our guests in order to exceed their expectations in the future. We hope to have the honor of welcoming you once again in the future. Best regards, Gerogina Aguirre.
12 Feb. 2024 by Georgina Aguirre
Dear Ana,Thank you very much for taking the time to share a score of our establishment, for us it is very important to know the opinion of our guests.Best regards,Georgina Aguirre.
11 Jan. 2024 by Georgina Aguirre
Dear Bhuvaneswari,Let us thank you in advance for taking the time to write about your experience at our hotel. Please accept our most sincere apologies for the inconveniences you had with food, service and cleaning during your stay, rest assured that we will forward your comments to the corresponding departments to correct these inconveniences and improve our service. We reiterate once again our sincere apologies and we hope you give us the opportunity of welcoming you back shortly. Best regards, Georgina Aguirre.
11 Apr. 2023 by Ricardo de la Paz
Dear Richard,First of all, let us thank you for taking the time to write about your experience at our hotel. We offer our sincere apologies for the service received and the waiting time during your check in, rest assured that we will work on implementing new processes and streamlining our procedures. We hope to have the opportunity of welcoming you back in the future to enjoy the changes we are implementing. Best regards, Ricardo de la Paz.
21 Mar. 2023 by Ricardo de la Paz
Dear Linda,We would like to thank you for sharing your comments with us and with all the team. We are truly sorry for the inconveniences you had with the service and food during your recent stay, please be assured that we have forwarded your comments to the corresponding departments to correct them and improve our service. We hope to have the opportunity of welcoming you back in the future to enjoy the changes we are implementing. Kind regards, Ricardo de la Paz.
9 Jun. 2022 by Ricardo de la Paz
Dear Kirsten, Thank you very much for taking the time to share a score of our establishment, for us it is very important to know the opinion of our guests. Best regards,
11 Apr. 2022 by Ricardo de la Paz
Dear Paola, We appreciate the time you have taken to share your comments. We are truly sorry for the inconveniences you had during your recent stay, that is not the kind of service we are used to providing to our guests. We regret that you have this perception of our service. We hope to have the opportunity to welcome you again at our hotel to change your perception of us. Kind regards,
25 Jan. 2022 by HotLine Oplus
We appreciate the time you took to share your comments with us. We sincerely apologize for the inconveniences you encountered during your stay. As we are always trying to improve, we take into consideration our guest’s feedbacks and we will share your comments to the respective departments to keep improving. Best Regards, Oasis Hoteles Cancún
14 Oct. 2021 by Ricardo de la Paz.
Dear Roberta, We are truly sorry you had an unpleasant experience during your vacations. We appreciate you taking the time to share your comments; this helps us to improve our service. Hopefully you can give us another opportunity to welcome you again so we can enhance your perception of our hotel. Best regards,
7 Sep. 2021 by Ricardo de la Paz.
Dear Linda, Thank you for taking the time to share your great comments. We are pleased to read that you enjoyed your stay with us and the service that you received. Thank you for choosing us as hosts to your vacation. We look forward to welcome you back. Kind regards,
Grand Oasis Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Grand Oasis Cancun All Inclusive offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 10 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. A business center and 14 meeting rooms are available. Event space at this property measures 19063 square feet (1771 square meters) and includes a conference center. A casino, a fitness center, and a sauna are also featured at Grand Oasis Cancun All Inclusive. An area shuttle within 16.5 km is available for a fee. Self parking is free. This Art Deco Cancun property is smoke free.
Available in some public areas: Free WiFi
Free self parking
Grand Oasis Cancun All Inclusive offers 1117 accommodations with complimentary bottled water and hair dryers. 42-inch flat-screen televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include showers and complimentary toiletries. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided on request.
Dos Lunas - This restaurant specializes in Italian cuisine and serves lunch and dinner. Reservations are required.
Tun Kul Food Hall - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Open daily.
Bahia Steak House - Overlooking the garden, this steakhouse serves dinner only. Reservations are required. Open daily.
La Placita Fast Food - Overlooking the garden, this restaurant specializes in international cuisine and serves lunch only. Open daily.
Hacienda Sarape - Overlooking the garden, this restaurant specializes in Mexican cuisine and serves brunch and dinner. Open daily.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 25 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.