Grand Oasis Cancun - All Inclusive

4.0 star property
4-star beachfront property near Delfines Beach

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Photo gallery for Grand Oasis Cancun - All Inclusive

Exterior
Front of property
14 bars/lounges, swim-up bar, poolside bar, beach bar
Grand Ocean View
Indoor wedding

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Bar
  • All-inclusive
  • Breakfast included
  • Spa
  • Laundry

Explore the area

View in a map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Aquaworld
    ‪10 min walk‬
  • Iberostar Cancun Golf Course
    ‪11 min walk‬
  • Delfines Beach
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

Grand Ocean View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Grand Sunset View

  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Grand Standard

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

Cancun

On the beach.A stay at this Zona Hotelera property places you within half a mile (1 km) of Iberostar Cancun Golf Course and 2 miles (3 km) of Delfines Beach. San Miguelito and Oasis Arena are also within half a mile (1 km).

What's nearby

  • Aquaworld - 10 min walk - 0.9 km
  • Iberostar Cancun Golf Course - 11 min walk - 1.0 km
  • Delfines Beach - 2 min drive - 2.5 km
  • El Rey Ruins - 3 min drive - 3.2 km
  • La Isla Shopping Mall - 5 min drive - 4.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Tatish Restaurant - ‬5 min walk
  • ‪La Placita - ‬3 min walk
  • ‪Tun-kul - ‬9 min walk
  • ‪Hacienda Sarape - ‬3 min walk
  • ‪Coyote Loco - ‬4 min walk

About this property

Grand Oasis Cancun - All Inclusive

4-star beachfront property near Delfines Beach
Grand Oasis Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Grand Oasis Cancun - All Inclusive offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 13 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 14 bars/lounges, a beach bar, and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business center and 14 meeting rooms are available. Event space at this property measures 19063 square feet (1771 square meters) and includes a conference center. A casino, a fitness center, and a sauna are also featured at Grand Oasis Cancun - All Inclusive. An area shuttle within 16.5 km is available for a fee. Self parking is free.

This 4-star Cancun property is smoke free.

  • 1210 guestrooms or units
  • 6 levels
  • 4 buildings
  • 13 dining venues
  • 14 bars or lounges
  • 19063 sq ft of conference space
  • 1771 sq m of conference space
  • Built in 1989
  • Buffet breakfast (free)
  • Casino
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Grand Oasis Cancun - All Inclusive offers 1210 air-conditioned accommodations with complimentary bottled water and hair dryers. 42-inch flat-screen televisions come with cable channels. Coffee/tea makers and minibars are provided. Bathrooms include showers and complimentary toiletries. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided on request.
Sensoria Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Area shuttle (surcharge) up to 16.5 km
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 13 restaurants
  • 14 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 gaming tables
  • 6 slot machines
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Casino (538 square feet of space)
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Outdoor pool
  • Outdoor tennis court
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Accessibility

  • Elevator
  • Smooth flooring in room

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels

Bedroom

  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Oasis Cancun - All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit for Spring Break: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 4.22 per accommodation, per night
  • Resort fee: USD 6 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 25 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Free WiFi in public areas has a 1-device limit.

Property is also known as

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Grand Oasis Cancun - All Inclusive Reviews

Reviews

6.0
Rating 10 - Excellent. 382 out of 1659 reviews
Rating 8 - Good. 261 out of 1659 reviews
Rating 6 - Okay. 340 out of 1659 reviews
Rating 4 - Poor. 257 out of 1659 reviews
Rating 2 - Terrible. 419 out of 1659 reviews

6.4/10

Cleanliness

6.2/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Mesha m

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff
Stayed 3 nights in Jul 2025

4/10 Poor

AARON

Stayed 7 nights in May 2025

6/10 Okay

Wes

Travelled with family and small children
Liked: Amenities
Good property layout. Good entertainment. Nice refreshments in the lobby. Not friendly staff largely. Not good customer service. Wouldn't check my laptop bag - so no beach time waiting on my room for 3hrs. Luisa ignored us waiting in the lobby even tho our room was ready. No room choice offered when asked. Food was 6 out of 10, which is below similar resorts at an 8. You have to pay $9 a day for a safe. All movie channels are in Spanish, only 2 news channels in English. Very few Americans or Europeans. Requested water and repairs 4 times before received. Room was nothing special or Mexican atmosphere, just plain. Dialed 0 but kept getting wrong department. Was informed taxi is $25 into Cancun but they jacked me $35 in front (so wrong). Food was almost the same EVERY day, no themes or changes or even much variety... mostly Mexican plates - not intercontinental. No blenders at most pool bars... so had to go to several, wasting a lot of time. Pool ice cream closed the whole week. Beach had that plant wash-up and they don't clean it up. No pancakes or french toast made upon open, so had to wait. They lied about the travel time, which was a 5hr round trip and not 2hrs. They switched my cabana number without asking, so we ended up without one (very bad surprise). Had to wait almost an hour to resolve this matter on my last day (messed up). Served bacon with breakfast only 1 out of 7 mornings (unreal). Aged with several room maintenance issues they could have fixed first.
Stayed 7 nights in May 2025

6/10 Okay

Cristina Solis, Socorro

Stayed 4 nights in May 2025

10/10 Excellent

Lidia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I will definitely come back with the family.
Stayed 5 nights in May 2025

6/10 Okay

Diana L

Travelled with family
Disliked: Amenities
The staff was very attentive and made me and my family feel welcomed. Everything wasn't "All Inclusive" it had different levels, something Expedia didnt explain. We were suckered in a 90 mins presentation but we did get tickets to Captain Hook ship dinner. The pools were hot, the rooms need some serious remodeling. Couldnt sleep with construction going on every morning and staff just walking in the room to clean. The saddest this i have ever experienced was paying ao much for the all inclusive resort, not being able to visit everything the resort had to offer and No Room Service!! This was my last visit to Mexico.
Stayed 5 nights in May 2025

6/10 Okay

Wilma, Niles

Travelled with group
Liked: Staff & service
Food was just ok.
Stayed 7 nights in Mar 2025

4/10 Poor

Alexa Deyanira

Travelled with group
Disliked: Amenities, property conditions & facilities
No party life during the day! The food is HORRIBLE! Night life is more for older people.
Stayed 3 nights in May 2025

8/10 Good

Alex E.

Travelled with group
Lo único que se podría mejor es recoger los vasos vacíos alrededor de la piscina
Stayed 5 nights in May 2025

8/10 Good

Devon

Liked: Cleanliness, staff & service, property conditions & facilities
The peacocks
Stayed 3 nights in Apr 2025

4/10 Poor

Estefany

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Had a room with AC that was not working they went to check it and “fixed it” then when we got back to the room it was basically raining from the roof and a pool of water on the floor and some of my clothes, changed rooms for the same situation extremely hot and not working AC
Stayed 7 nights in May 2025

10/10 Excellent

Arash Reza

Stayed 5 nights in Mar 2025

6/10 Okay

Tamyra

if we had not upgraded our room or food wristbands we probably would’ve hated the stay but it turned out that we had a decent stay. kinky bar had decent entertainment
Stayed 5 nights in Mar 2025

6/10 Okay

Crystal

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Not a good variety of food it was the same everyday and no flavor.
Stayed 4 nights in May 2025

8/10 Good

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

4/10 Poor

Diana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible experience. 1. We were told there was no elevator and had to carry two 40 pound luggage’s to the second floor only to find out it was not the right building. 2. Our shower was leaking water all over the bathroom floor and complained and the issue was resolved. 3. Our bed sheets were dirty and they never changed them. 4. Our mattress was literally falling apart. I stood here before and liked the experience but after this experience I will not be staying here again. Oh not to mention I saw a ROACH in the Buffett restaurant.
Stayed 4 nights in May 2025

8/10 Good

Vivian, Edmonton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very large resort and may involve up to 500 meters of walking to get where you want to go. The good part of a large resort is a large beach area and lots of pools. The food is adequate but I switched to pescatarian, rather than vegetarian as not many options. Vegan would be difficult. The drinks (cocktail types) are hugely processed sugary syrop. Stick to sodas and liquor! The beds are comfy and rooms are good sized with room to move around. Lots of peacocks in the resort and they are so cute but can be loud (it was mating season when I was there and they hung out on our balcony! Staff are great, treat them with respect, you’ll get the same back. Highly recommend upgrading to a black wristband, even if just the last couple days of your stay. The food and service are way better if you are Pyramid (black wrist band) and access to more comfy chairs on the beach. Download their app to figure out where the restaurant are and there is even a map you can use to get you there!
Stayed 12 nights in Apr 2025

2/10 Terrible

Javier

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No me hay seguridad a mi primer dia de llegado me robaron mi celular nunca me avisaron el resultado de las camaras q supuestamente iba a chequiar
Stayed 4 nights in May 2025

10/10 Excellent

Cynthia, Prairieville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Eileen

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The plumbing was clogged in the shower made floor slippery and unsafe and bacteria. Asked for another room did not change till 9:30pm we could not shower or sleep with maintenance and house keeping in the room. Left disappointed
Stayed 1 night in May 2025

10/10 Excellent

Angel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So much fun in this hotel.
Stayed 7 nights in May 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

4/10 Poor

Daisy

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
It didn’t feel clean, towels were dingy and had some stains. Ac units didn’t work properly. It was very hard to get a reservation at any of the restaurants. The staff were very friendly though.
Stayed 6 nights in May 2025

6/10 Okay

Ella Maeve

Disliked: Staff & service
Stayed 6 nights in Apr 2025

6/10 Okay

Kayo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The service isn’t the best and the all inclusive is misleading
Stayed 1 night in Apr 2025