Finest Playa Mujeres by The Excellence Collection - All Inclusive

Choose dates to view prices

Photo gallery for Finest Playa Mujeres by The Excellence Collection - All Inclusive

Exterior
Property video
Premium bedding, pillowtop beds, free minibar items, in-room safe
Breakfast area
Waterslide

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • All-inclusive
  • Parking included

Explore the area

View in a map
Vialidad Paseo Mujeres Mz 1, Lt 10 Sm 3, Playa Mujeres, Punta Sam, QROO, 77400
  • Place, Mujeres Beach
    ‪10 min walk‬
  • Place, Playa Mujeres Golf Club
    ‪4 min drive‬
  • Place, North Beach
    ‪46 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪51 min drive‬

Room options

Junior Suite Spa Or Pool View

8.6 out of 10
Excellent
(76 reviews)
  • 72 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Junior Swim-Up Suite

10.0 out of 10
Exceptional
(11 reviews)
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Junior Suite With Private Pool

8.8 out of 10
Excellent
(14 reviews)
  • 144 sq m
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 88 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

Pool Family Suite

8.6 out of 10
Excellent
(4 reviews)
  • 158 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

Two-Story Rooftop Terrace Suite with Plunge Pool

8.0 out of 10
Very good
(1 review)
  • 149 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Finest Club Junior Suite Ocean View

7.2 out of 10
Good
(15 reviews)
  • Ocean view
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

Finest Club Junior Swim-Up Suite

7.8 out of 10
Good
(6 reviews)
  • Beach view
  • 74 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Finest Club Family Suite

  • Ocean view
  • 88 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

Finest Club Two-Story Rooftop Terrace Suite with Plunge Pool

8.2 out of 10
Very good
(14 reviews)
  • Ocean view
  • 144 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Excellence Club Junior Suite Ocean View

8.8 out of 10
Excellent
(12 reviews)
  • Ocean view
  • 72 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Excellence Club Junior Swim-up Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Beach view
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool

9.8 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 149 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Finest Club Junior Suite Pool View

  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

Excellence Club Junior Suite Pool View

9.4 out of 10
Exceptional
(6 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

FREE UPGRADE TO FINEST CLUB JUNIOR SUITE POOL VIEW

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

FREE UPGRADE TO TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

FREE UPGRADE TO FINEST CLUB JUNIOR SUITE OCEAN VIEW

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

FREE UPGRADE TO FINEST CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

  • Ocean view
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

About the area

Punta Sam

Beachside getaway.Your stay at this Playa Mujeres property places you within 2 miles (3 km) of Mujeres Beach and Punta Sam Ferry Terminal. Punta Sam Beach and Playa Mujeres Golf Club are also within 2 miles (3 km).

What's nearby

  • Mujeres Beach - 10 min walk - 0.8 km
  • Playa Mujeres Golf Club - 4 min drive - 2.8 km
  • North Beach - 46 min drive - 9.4 km
  • Dolphin Discovery - 56 min drive - 15.0 km
  • Delfines Beach - 58 min drive - 33.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 40 min drive

Restaurants

  • ‪Mike's Coffee - ‬7 min walk
  • ‪The Press - ‬19 min walk
  • ‪El Suspiro - ‬7 min drive
  • ‪Twiggy - ‬19 min walk
  • ‪Don Fernando Lobby Bar - ‬6 min drive

About this property

Finest Playa Mujeres by The Excellence Collection - All Inclusive

Upscale beachfront property with 10 outdoor pools
Finest Playa Mujeres by The Excellence Collection - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Finest Playa Mujeres by The Excellence Collection - All Inclusive you can cool off in one of the 10 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 12 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 16 bars/lounges. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking and valet parking are free. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 5-star Punta Sam property.

  • 450 guestrooms or units
  • 4 levels
  • 12 buildings
  • 12 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 16 bars or lounges
  • Built in 2015
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
Finest Playa Mujeres by The Excellence Collection - All Inclusive offers 450 accommodations with minibars (stocked with some free items) and minibars. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. A pillow menu is available. 46-inch Smart televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

One Spa has 19 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. Children under 13 years old are not allowed in the spa without adult supervision.

Similar properties

Property amenities

Family friendly

  • 10 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site

Food and drink

  • 12 restaurants
  • 16 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 10 outdoor pools
  • 14 hot tubs
  • Beach volleyball
  • Children's pool
  • Fishing
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf driving range
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis lessons
  • Wine tasting room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

Room amenities

Entertainment

  • 46-inch smart TV with premium satellite channels

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Energy-saving switches in guestrooms
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses some wind energy; some water is reused through a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses wind energy, plus a grey water recycling system. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

No shows require payment in full, including taxes and service fee.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Finest Excellence Group Hotel
Finest Excellence Group Hotel Playa Mujeres
Finest Playa Mujeres Excellence Group
Finest Playa Mujeres Excellence Group All inclusive
Finest Excellence Group All inclusive
Finest Excellence Group
Finest Playa Mujeres by Excellence Group
Finest Playa Mujeres by Excellence Group All inclusive
Finest Excellence Group All inclusive All-inclusive property
Finest Excellence Group inclu
Finest Playa Mujeres by The Excellence Collection All inclusive

Frequently asked questions

How close is Finest Playa Mujeres by The Excellence Collection - All Inclusive to the airport?

Finest Playa Mujeres by The Excellence Collection - All Inclusive is 17.8 mi (40-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

As of Jun 2, 2026, prices found for a 1-night stay for 2 adults at Finest Playa Mujeres by The Excellence Collection - All Inclusive on Jun 9, 2026 start from CA $533, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Finest Playa Mujeres by The Excellence Collection - All Inclusive have an airport shuttle?

Finest Playa Mujeres by The Excellence Collection - All Inclusive offers an airport shuttle 24 hours a day, on request, for a charge of MXN 3904.21 per vehicle, roundtrip.

How close is Finest Playa Mujeres by The Excellence Collection - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Finest Playa Mujeres by The Excellence Collection - All Inclusive offer free breakfast?

Finest Playa Mujeres by The Excellence Collection - All Inclusive does not offer free breakfast.

Is there a casino at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

No, there is no casino at this property, but PlayCity Casino (15-min drive) and Royal Yak Casino and Sports Book (16-min drive) are nearby.

What time is check-in at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

This property offers free self parking and valet parking.

Does Finest Playa Mujeres by The Excellence Collection - All Inclusive have a pool?

Finest Playa Mujeres by The Excellence Collection - All Inclusive features 10 outdoor pools and a children's pool.

Does Finest Playa Mujeres by The Excellence Collection - All Inclusive have a restaurant?

There are 12 onsite restaurants, offering options like Mexican cuisine and al fresco dining.

Does Finest Playa Mujeres by The Excellence Collection - All Inclusive have a spa?

Pamper yourself with a day at One Spa, where you can enjoy mani/pedis, Ayurvedic treatments, and hot stone massages.

How close is Finest Playa Mujeres by The Excellence Collection - All Inclusive to downtown Punta Sam?

Finest Playa Mujeres by The Excellence Collection - All Inclusive is 0.6 mi away from Punta Sam.

Finest Playa Mujeres by The Excellence Collection - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1126 out of 1621 reviews
Rating 8 - Good. 223 out of 1621 reviews
Rating 6 - Okay. 142 out of 1621 reviews
Rating 4 - Poor. 60 out of 1621 reviews
Rating 2 - Terrible. 70 out of 1621 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Aiza

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Courtney Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
beautiful resort, love the finest group of hotels
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Brian Cesar Alejo

Liked: Cleanliness, amenities, property conditions & facilities
Always an amazing location
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Sahil

Good resort
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
The staff, the rooms, the food and the atmosphere were absolutely fantastic! We are already booking for later this year.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Tricia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, beautiful beach, pools and bars everywhere
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Alesia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Yevgen

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff, amenities, food in restaurants.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Sheila R.

Liked: Cleanliness, amenities, property conditions & facilities
Every single thing about this resort was absolutely fantastic. We are already in the recess of rebooking for a longer stay. The food, the rooms, the entertainment… perfect for us.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Amaury

Liked: Cleanliness, amenities, property conditions & facilities
The food was amazing!! The service was also great, everyone is so nice. The rooms were very clean and we had a good vacation.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Serge

Liked: Cleanliness, amenities, property conditions & facilities
What a beautiful resort. Clean room, amazing landscaping, food was excellent and the staff pleasant and helpful. We will be back.
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Clean, staff was excellent, room service food was excellent
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Sharad

Liked: Cleanliness, amenities, property conditions & facilities
Amazing property, good food, clean pools and wonderful staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

rakesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants were nice
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sowon

Liked: Cleanliness, amenities, property conditions & facilities
great staff and amenities
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Carley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall beautiful resort, friendly staff, good food, clean room, and great drinks!
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Nature

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed this hotel. The staff and food were excellent
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Joy

Liked: Cleanliness, amenities, property conditions & facilities
Room staff amenities food. Just a great stay !! Highly recommend!
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Karamie

Liked: Cleanliness, amenities, property conditions & facilities
Staff, amenities, views and food all amazing. We'll definitely visit again!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
We had a very enjoyable stay. Friendly and helpful staff.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, all amenities, staff were very friendly.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice, great views, staff friendly and attentive
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Erin

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful resort and a great trip. Perfect balance of approachability and luxury. Great for families. Only thing I wish I had known ahead of time is that the bathroom layout is open- awkward for a family of four. But otherwise no complaints! Would go again.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Report was spotless. The staff was welcoming and went out of their way to go the extra mile. If you are traveling without kids spend the extra on the excellence club. Our junior suite was wonderful.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

lindsey

Liked: Cleanliness, amenities, property conditions & facilities
The staff were soo accommodating and nice. Very clean rooms! The food could have been better.
Stayed 3 nights in Jan 2026