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Majestic Elegance Costa Mujeres – All Inclusive

4.5 star property
Upscale beachfront property with 12 outdoor pools

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Photo gallery for Majestic Elegance Costa Mujeres – All Inclusive

Outdoor treatment areas, sauna, hot tub, steam room, hot springs
Property video
Lobby
Elegance Club Plunge Pool Suite Ocean Front (Adults Only) | In-room dining
7 restaurants, breakfast, lunch, dinner served; seafood

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included

Explore the area

View in a map
Carretera Libre 85 - Punta Sam, Isla Blanca 85 SM6, Manzana 2 - Lote 4, Costa Mujeres, QROO, 77400
  • Place, Playa Mujeres Golf Club
    ‪4 min drive‬
  • Place, Mujeres Beach
    ‪7 min drive‬
  • Place, Punta Sam Ferry Terminal
    ‪9 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪47 min drive‬

Room options

View all photos for Junior Suite - Outdoor Jacuzzi

Pillowtop beds, free minibar, in-room safe, desk

Junior Suite - Outdoor Jacuzzi

8.6 out of 10
Excellent
(127 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Elegance Club Jr Suite - Outdoor Jacuzzi

Pillowtop beds, free minibar, in-room safe, desk

Elegance Club Jr Suite - Outdoor Jacuzzi

9.0 out of 10
Wonderful
(86 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Majestic Jr Suite Swim Up

Balcony view

Majestic Jr Suite Swim Up

9.0 out of 10
Wonderful
(27 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Suite Outdoor Jacuzzi

Pillowtop beds, free minibar, in-room safe, desk

One Bedroom Suite Outdoor Jacuzzi

9.2 out of 10
Wonderful
(33 reviews)
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed

View all photos for Swim Up Suite Outdoor Jacuzzi

Water view

Swim Up Suite Outdoor Jacuzzi

8.0 out of 10
Very good
(21 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed, 1 Twin Murphy Bed and 1 Double Sofa Bed

View all photos for Sky View Suite Rooftop With Outdoor Jacuzzi

Sky View Suite Rooftop With Outdoor Jacuzzi

Sky View Suite Rooftop With Outdoor Jacuzzi

8.8 out of 10
Excellent
(63 reviews)
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Jr. Suite Ocean Front Outdoor Jacuzzi

Pillowtop beds, free minibar, in-room safe, desk

Jr. Suite Ocean Front Outdoor Jacuzzi

9.8 out of 10
Exceptional
(6 reviews)
  • 63 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club Majestic Jr Suite Swim Up

Balcony view

Elegance Club Majestic Jr Suite Swim Up

8.8 out of 10
Excellent
(25 reviews)
  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club One Bedroom Suite Outdoor Jacuzzi

Balcony view

Elegance Club One Bedroom Suite Outdoor Jacuzzi

8.6 out of 10
Excellent
(21 reviews)
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Elegance Club Swim Up Suite Outdoor Jacuzzi

Pillowtop beds, free minibar, in-room safe, desk

Elegance Club Swim Up Suite Outdoor Jacuzzi

8.6 out of 10
Excellent
(22 reviews)
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Elegance Club Plunge Pool Suite

Pillowtop beds, free minibar, in-room safe, desk

Elegance Club Plunge Pool Suite

9.2 out of 10
Wonderful
(44 reviews)
  • 95 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi | Balcony view

Elegance Club Jr Suite Ocean Front Outdoor Jacuzzi

9.6 out of 10
Exceptional
(5 reviews)
  • 58 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Premium with Ocean View

Pillowtop beds, free minibar, in-room safe, desk

Suite Premium with Ocean View

  • 95 sq m
  • Sleeps 2

View all photos for Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

Elegance Club Plunge Pool Suite Ocean Front (Adults Only)

9.2 out of 10
Wonderful
(14 reviews)
  • 95 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior with Garden View

Pillowtop beds, free minibar, in-room safe, desk

Suite Junior with Garden View

  • 58 sq m
  • Sleeps 4

View all photos for Suite Junior with Pool View

Pillowtop beds, free minibar, in-room safe, desk

Suite Junior with Pool View

  • 67 sq m
  • Sleeps 4

View all photos for Suite Premium with Pool View

Pillowtop beds, free minibar, in-room safe, desk

Suite Premium with Pool View

  • 67 sq m
  • Sleeps 2

View all photos for Quadruple Suite Master with Garden View

Pillowtop beds, free minibar, in-room safe, desk

Quadruple Suite Master with Garden View

  • 79 sq m
  • Sleeps 4

View all photos for Suite Superior with Panoramic View

Pillowtop beds, free minibar, in-room safe, desk

Suite Superior with Panoramic View

  • 100 sq m
  • Sleeps 2

View all photos for Suite Premium with Garden View

Pillowtop beds, free minibar, in-room safe, desk

Suite Premium with Garden View

  • 58 sq m
  • Sleeps 2

View all photos for Quadruple Suite Master with Pool View

Pillowtop beds, free minibar, in-room safe, desk

Quadruple Suite Master with Pool View

  • 92 sq m
  • Sleeps 4

View all photos for Suite Superior with Ocean View

Pillowtop beds, free minibar, in-room safe, desk

Suite Superior with Ocean View

  • 58 sq m
  • Sleeps 2

View all photos for Quadruple Suite Premium with Garden View

Pillowtop beds, free minibar, in-room safe, desk

Quadruple Suite Premium with Garden View

  • 79 sq m
  • Sleeps 4

View all photos for Quadruple Suite Premium with Pool View

Pillowtop beds, free minibar, in-room safe, desk

Quadruple Suite Premium with Pool View

  • 100 sq m
  • Sleeps 4

View all photos for Suite Luxury with Panoramic View

Pillowtop beds, free minibar, in-room safe, desk

Suite Luxury with Panoramic View

  • 95 sq m
  • Sleeps 2

View all photos for Suite Luxury with Ocean View

Pillowtop beds, free minibar, in-room safe, desk

Suite Luxury with Ocean View

  • 60 sq m
  • Sleeps 2

About the area

Costa Mujeres

On the beach.You'll find Playa Mujeres Golf Club and Mujeres Beach within 3 miles (5 km) of this property. Punta Sam Ferry Terminal and Punta Sam Beach are also within 6 miles (10 km).

What's nearby

  • Playa Mujeres Golf Club - 4 min drive - 4.2 km
  • Mujeres Beach - 7 min drive - 5.6 km
  • Punta Sam Ferry Terminal - 9 min drive - 8.0 km
  • Punta Sam Beach - 9 min drive - 8.0 km
  • El Meco Archaeological Site - 12 min drive - 10.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 38 min drive

Restaurants

  • So Cal Gourmet Food Emporium
  • Grand Caribe
  • Kulinarium Riu Latino
  • Velvet
  • The Shores Restaurant

About this property

Majestic Elegance Costa Mujeres – All Inclusive

Upscale beachfront property with 12 outdoor pools
Majestic Elegance Costa Mujeres – All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Majestic Elegance Costa Mujeres – All Inclusive you can cool off in one of the 12 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 swim-up bars, a beach bar, and a bar/lounge. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. Free self parking is available.

This 4.5-star Costa Mujeres property is smoke free.

  • 570 guestrooms or units
  • 5 levels
  • 6 buildings
  • 7 dining venues
  • 6 swim-up bars
  • 8123 sq ft of conference space
  • 755 sq m of conference space
  • Built in 2019
  • Full breakfast (free)
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Majestic Elegance Costa Mujeres – All Inclusive offers 570 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Beds feature pillowtop mattresses. Smart televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested.

Blossom has 3 treatment rooms and outdoor treatment areas. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.

Similar properties

Exterior
Finest Playa Mujeres by The Excellence Collection - All Inclusive
  • On private beach
  • Pool
  • Hot tub
  • All-inclusive
4.5 out of 5, Wonderful, 1,526 reviews
The price is CA $747
CA $909 total
includes taxes & fees
Jan 13 - Jan 14
Finest Playa Mujeres by The Excellence Collection - All Inclusive

Property amenities

Family friendly

  • 12 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 6 swim-up bars
  • 7 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Things to do

  • 12 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Hot tub
  • Kayaking
  • Playground
  • Sauna
  • Shopping
  • Snorkeling
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Majestic Elegance Costa Mujeres – All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on December 31, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Majestic Elegance Playa All Inclusive All-inclusive property
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Playa All Inclusive
Majestic Elegance Playa Mujeres All Inclusive
Majestic Elegance Costa Mujeres – All Inclusive Costa Mujeres
Majestic Elegance Playa Mujeres - All Inclusive Costa Mujeres
Majestic Elegance Inclusive

Majestic Elegance Costa Mujeres – All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2522 out of 3460 reviews
Rating 8 - Good. 491 out of 3460 reviews
Rating 6 - Okay. 262 out of 3460 reviews
Rating 4 - Poor. 94 out of 3460 reviews
Rating 2 - Terrible. 91 out of 3460 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Laureen Richanna

Liked: Cleanliness, amenities, property conditions & facilities
All of the Amenities were really great and the resort was beautiful! The staff throughout the resort was super nice, friendly and welcoming. My butler, Isaac, made my stay so much enjoyable. He checked in and out with me at the start of his shift and at the end of every night. He was able to provide me with information about restaurants and entertainment for the day which made things easier to navigate. He was super helpful, friendly, informative and was always professional. Also the house keeper did such a great job everyday with cleaning the rooms and restocking what was needed. I would recommend this resort to anyone looking for a great vacation.
Stayed 5 nights in Nov 2025

10/10 Excellent

Adrian

Stayed 6 nights in Oct 2025

8/10 Good

Shenelda

Stayed 4 nights in Oct 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

Kerry-ann, BRAMPTON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

6/10 Okay

Timour

Travelled with family and small children
Liked: Amenities
Property & beach is excellent but the rooms smell of mold, the food is ok at best & the staff are just not accommodating- anything you ask of reception or guest services the answer is no and then after 10 minutes of going back & forth with them you might be able to get somewhere
Stayed 7 nights in Oct 2025

6/10 Okay

JessieCa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We arrived and was advised that although I selected adults only I was on the family side which only gave you access to one swim up bar where as the adults only side had 4 or 5. We paid an additional $250 to switch sides only to find out that there was no difference as there’s no one to stop you from going to either side. Food was great the mosquitoes were horrible. Please bring repellent because repellent on site is $20. Overall the experience was good not 100% sure if we would hurry back but it isn’t one that we would include altogether. Our butler Katia was great and we really appreciate her. We also did the breakfast on the beach to my experience. It wasn’t worth it so don’t do it.
Stayed 3 nights in Oct 2025

10/10 Excellent

Junaid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean room, and the food was awesome. The resort had themed nights with lots of daytime and nighttime activities planned.
Stayed 4 nights in Aug 2025

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second visit and we will be back again! Very nice rooms, spacious, nice amenities. Our Butler was very sweet and helped us with anything we asked. Bistro is a fantastic restaurant with live piano and we highly recommend it.
Stayed 4 nights in Sep 2025

10/10 Excellent

Cornell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

6/10 Okay

Ivanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

10/10 Excellent

STEPHEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent all the time at the beach but the pool looked great !
Stayed 5 nights in Oct 2025

6/10 Okay

matthew

Liked: Staff & service
Stayed 7 nights in Oct 2025

6/10 Okay

DaJaia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Leonardo our concierge was amazing! The rooms were clean for the most part and the overall ambiance was nice. My only true complaint is the waiting staff and dress code is so strict that it makes even being at the resort uncomfortable. They also very much so pick and choose who the dress code applies to. They sent us back to our room to change twice for an outdoors event which is insane. If you can spare an additional $450, I would absolutely go for a massage. The food was mid but to be expected at an all inclusive. I’m not extremely happy with our stay but hopefully they have improvements coming soon.
Stayed 4 nights in Sep 2025

10/10 Excellent

Arlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frank was magnificent!Ocean view beautiful!
Stayed 14 nights in Sep 2025

10/10 Excellent

Chelsea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a ocean view
Stayed 3 nights in Sep 2025

10/10 Excellent

Bakhtiyor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Aishin

Stayed 5 nights in Oct 2025

10/10 Excellent

Christian

Stayed 6 nights in Sep 2025

10/10 Excellent

Massud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa was awesome! A little overpriced, but great job. Also the complimentary water therapy was great!. Ocean view room was beautiful, room service for food was ok. Mixed up my order, was very apologetic and fixed the problem. Room was clean, well maintained. Rooms service cleaning was timely.
Stayed 4 nights in Sep 2025

6/10 Okay

Bruno

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Beach was nice
Stayed 4 nights in Sep 2025

2/10 Terrible

Bedjanel, Hyde Park

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Worst resort experience ever.The food was absolutely terrible. I've had better meals at a gas station tbh On top of that, u can't even stand outside without getting eaten alive by mosquitoes. Save your money and go literally anywhere else Total waste of money and time. I wouldn't come back here even if it were free. They actually turned me away because of a stupid dress code at the French restaurant, Like I already paid to be here who are they trying to impress wit those rules when everything else is falling apart Wouldn't even let me in because I didn't have a shirt with a collar like seriously They care more about a stupid collar than actually giving guests a good experience
Stayed 4 nights in Sep 2025

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only
Stayed 3 nights in Oct 2025

10/10 Excellent

Kishaundah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and property was beautiful. Good food and nice staff
Stayed 3 nights in Oct 2025

8/10 Good

Jordan

Stayed 3 nights in Sep 2025