Grand Palladium Costa Mujeres Resort & Spa - All Inclusive, Cancun: C$286 Room Prices & Reviews | Travelocity

Skip to main content

Beginning of main content

Cancun •1 Room

Cancun • 1 Room

Book online or call 1-855-857-9091 Phone Number

Travelocity.ca
Hotels
Mexico
Quintana Roo
Cancun Hotels
Grand Palladium Costa Mujeres Resort & Spa - All Inclusive, Cancun, current page

See More Photos

4.4 out of 5

Excellent!

See all 5 Travelocity Reviews

"We enjoyed the amenities and the staff was excellent. We disliked the presentation by Travelcity to become members. " More

By a verified traveller on Tue 23 Jul 2019

Points Of Interest

View all on Map

Check-in

Check-out

Hotel Description

4-star beachfront property near Mujeres Beach

Beachfront retreat

Within 6 miles (10 km) of this property, you'll find Norte Beach and Dolphin Discovery. Shark Beach is within 6 miles (10 km) and Las Americas Cancun Mall is within 12 miles (20 km).

All-inclusive

This smoke-free property features free water park access, a full-service spa, and 8 restaurants. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities.

Jetted tubs, free WiFi

Boasting jetted bathtubs, the 670 guestrooms also offer free WiFi and free minibar items. Other amenities include memory foam beds, room service, and Smart TVs with cable channels.

Junior Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max

C$287* Per night/room 1 Mar. - 2 Mar.

Junior Suite, Poolside

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, Ocean View, Poolside

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Loft Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Family Selection Junior Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Family Selection Loft Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite Single Use

Bed Count 2 Full Beds Maximum Occupancy 1 Max

Junior Suite + One FREE Lesson at Rafa Nadal Tennis Centre

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, Ocean View, Beachfront

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Connected Family Suite

Bed Count 2 Full Beds Maximum Occupancy 8 Max

Junior Suite, Beachfront

Bed Count 2 Full Beds Maximum Occupancy 4 Max

See all rooms (11)

Grand Palladium Costa Mujeres Resort & Spa - All Inclusive ratings based on 5 Verified Reviews

Review Summary

4.4 out of 5 4.5 out of 5.0

Room cleanliness 4.5 out of 5.0

Service & staff 4.0 out of 5.0

Room comfort 0.0 out of 5.0

Hotel condition 4.5 out of 5.0

Guest reviews for Grand Palladium Costa Mujeres Resort & Spa - All Inclusive

5 out of 5

Posted by a verified traveller on 9 Feb. 2020

Was this review helpful to you?

Comment from Hotel Management

10 Feb. 2020 by Ana Barajas

Apreciable huésped, Nos es muy grato haber tenido el privilegio de recibirlos en Grand Palladium Costa Mujeres Resort & Spa. Nos complace saber que su estancia estuvo en los niveles de calidad esperados y que ha pasado momentos geniales. Esperamos tener la oportunidad de recibirlos nuevamente muy pronto. Saludos cordiales, Ana Barajas Hospitality Manager Assistant

5 out of 5

Posted by a verified traveller on 27 Aug. 2019

Was this review helpful to you?

Comment from Hotel Management

28 Aug. 2019 by Ariadna Camarena | Hospitality Manager

Dear Guest, Thank you for taking the time to rate us with 5 of 5 stars in Expedia. We are thrilled that your stay with us fulfilled your expectations. We invite you to come back soon to keep enjoying of our modern facilities and the excellency in the service that characterized us. Best regards, Ariadna Camarena Hospitality Manager

2 out of 5

Posted by a verified traveller on 6 Aug. 2019

Was this review helpful to you?

Comment from Hotel Management

7 Aug. 2019 by Ariadna Camarena Hospitality Manager

Dear Guest, It is very sad to realize by this media that your stay did not meet your expectations. We would like to know the aspects that you consider we can improve, so please do not hesitate to contact us and share your point of view with us as we gladly accept any suggestions. Best regards, Ariadna Camarena Hospitality Manager

5 out of 5

We enjoyed the amenities and the staff was excellent. We disliked the presentation by Travelcity to become members.

Posted by a verified traveller on 23 Jul. 2019

Was this review helpful to you?

Comment from Hotel Management

24 Jul. 2019 by Ariadna Camarena Hospitality Manager

Dear Guest, Thank you for choosing Grand Palladium Costa Mujeres Resort & Spa as hos for your recent vacations and especially for taking the time to share with us a five-star review in Expedia. We appreciate your excellent rating about the experience you have lived in our new facilities, while enjoying our infinite indulgence services. Also, we want to clarify that the presentation to know the benefits of our Travel Club is an invitation, you are not obligated to attend the tour, the breakfast or the presentation. We invite you to return for your future holidays. Cordially, Ariadna Camarena Hospitality Manager

5 out of 5

Posted by a verified traveller on 23 Jul. 2019

Was this review helpful to you?

Comment from Hotel Management

23 Jul. 2019 by Ariadna Camarena Hospitality Manager

Dear Guest, Thank you for choosing Grand Palladium Costa Mujeres Resort & Spa for your holidays. We appreciate your excellent rating about the experience you have lived in our new facilities, while enjoying our infinite indulgence services. We invite you to return for your next holidays in Cancun. Kind regards, Ariadna Camarena Hospitality Manager

About the Grand Palladium Costa Mujeres Resort & Spa - All Inclusive

Location Vialidad Paseo Mujeres, Costa Mujeres, QROO 77440

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property Features

Grand Palladium Costa Mujeres Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Grand Palladium Costa Mujeres Resort & Spa - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 10 bars/lounges, a beach bar, and a swim-up bar. Public spaces have free WiFi. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking and valet parking are free. This 4-star Costa Mujeres property is smoke free.

Family Friendly Amenities

Family property
Free water park access
Number of outdoor pools - 3
Children's pool
Supervised childcare/activities (free)
Free WiFi
Outdoor tennis courts - 8
Children's club (free)
Grocery/convenience store
Snack bar/deli
Laundry facilities
Babysitting or childcare (surcharge)
Arcade/game room
Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

Airport: Cancun Intl. Airport (CUN) (32.6 km / 20.2 mi)
Property shuttles: Airport shuttle
Parking: Free valet parking and self parking

Room Amenities

Grand Palladium Costa Mujeres Resort & Spa - All Inclusive offers 670 air-conditioned accommodations with free minibar items and safes. Beds feature memory foam mattresses. 50-inch Smart televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Memory foam beds
Jetted tub
Stocked minibar (free)
In-room dining (limited hours)
Smart television
Cable channels
Movies for purchase
Separate shower and tub
Housekeeping (daily)
Hair dryer
Safe
Bathrobes
Slippers
Designer toiletries
Telephone
Iron and ironing board
Blackout drapes
Air conditioning
Ensuite bathroom

Food & Drink

Isla Blanca (ShowCooking) - This family restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Portofino (Italian) - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

El Dorado (Steak House) - This steakhouse specializes in barbecue and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Chang Thai (Thai Cuisine) - This theme restaurant specializes in Thai cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Sumptuori (Japanese) - This theme restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.

Late night fare is available from room service (during limited hours).

Spa Services

Body treatments
Facial treatments
Manicures and pedicures
Sauna in spa
Spa tub in spa
Hot springs/mineral springs in spa
Massages
Steam room in spa

Hotel Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age is: 18
Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

Check-out by noon

Payment types

Children and extra beds

Children are welcome.
Kids stay free! Up to 2 children stay free when using existing bedding.
Rollaway/extra beds are not available.

Pet Policy

No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

No rollaway/extra beds available
No elevators
Number of children who can stay free - 2
Debit cards
Staffed front desk
Security system
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
gap period enforced between guest stays 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Hotel Names

Grand Palladium Costa Mujeres Resort All Inclusive
Grand Palladium Costa Mujeres Resort All Inclusive
Grand Palladium Costa Mujeres All Inclusive
Grand Palladium Costa Mujeres Resort Spa All Inclusive
Grand Palladium Resort All Inclusive
Grand Palladium All Inclusive
Grand Palladium All Inclusive

You should know

Pool access available from 8 AM to 8 PM.
Registered guests are the only ones allowed to be in guestrooms.

Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.

Add your property

Travelocity.ca is represented in Québec by Tour East Holidays (Canada) Inc., a Québec licensee.
© 1996-2021 Travelscape LLC, An Expedia Group Company. All rights reserved. Travelocity, the Stars Design, and The Roaming Gnome Design are trademarks of Travelscape LLC. Use of this Web site constitutes acceptance of the Travelocity User Agreement and Privacy Policy.