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TRS Coral Hotel - Adults Only - All Inclusive

5.0 star property
5-star beachfront property near Playa Mujeres Golf Club

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Photo gallery for TRS Coral Hotel - Adults Only - All Inclusive

3 outdoor pools, open 8 AM to 8 PM, cabanas (surcharge), pool umbrellas
View from room
Lobby sitting area
Free buffet breakfast
On the beach, white sand, beach cabanas, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa

Explore the area

Map
Vialidad Paseo Mujeres, Municipio de Isla Mujeres, Costa Mujeres, QROO, 77440
  • Playa Mujeres Golf Club
    ‪13 min walk‬
  • Mujeres Beach
    ‪3 min drive‬
  • North Beach
    ‪50 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪37 min drive‬

Room options

View all photos for Loft Suite Jacuzzi Terrace Single Use

Loft Suite Jacuzzi Terrace Single Use | View from room

Loft Suite Jacuzzi Terrace Single Use

  • 100 sq m
  • Lake view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Swim Up

1 bedroom, premium bedding, memory foam beds, free minibar

Junior Suite Swim Up

9.2 out of 10
Wonderful
(19 reviews)
  • 67 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Swim Up Single Use

1 bedroom, premium bedding, memory foam beds, free minibar

Junior Suite Swim Up Single Use

8.0 out of 10
Very good
(3 reviews)
  • 67 sq m
  • Lake view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Garden View

55-inch Smart TV with digital channels, TV, books

Junior Suite Garden View

9.0 out of 10
Wonderful
(33 reviews)
  • 66 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Loft Suite Jacuzzi Terrace

View from room

Loft Suite Jacuzzi Terrace

9.8 out of 10
Exceptional
(7 reviews)
  • 100 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Garden View Single Use

55-inch Smart TV with digital channels, TV, books

Junior Suite Garden View Single Use

9.0 out of 10
Wonderful
(8 reviews)
  • 66 sq m
  • Lake view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Beachside Ocean View

Junior Suite Beachside Ocean View | View from room

Junior Suite Beachside Ocean View

9.6 out of 10
Exceptional
(4 reviews)
  • 66 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Beachside

Junior Suite Beachside | View from room

Junior Suite Beachside

9.0 out of 10
Wonderful
(4 reviews)
  • 66 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Ocean View

Junior Suite Ocean View | View from room

Junior Suite Ocean View

9.6 out of 10
Exceptional
(16 reviews)
  • 66 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Loft Suite Beachside Ocean View

Loft Suite Beachside Ocean View | View from room

Loft Suite Beachside Ocean View

9.8 out of 10
Exceptional
(7 reviews)
  • 100 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Loft Suite Jacuzzi Terrace Ocean View

Loft Suite Jacuzzi Terrace Ocean View

Loft Suite Jacuzzi Terrace Ocean View

8.6 out of 10
Excellent
(12 reviews)
  • 100 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Swim Up Beachside

Junior Suite Swim Up Beachside | View from room

Junior Suite Swim Up Beachside

8.8 out of 10
Excellent
(11 reviews)
  • 67 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

About the area

Costa Mujeres

Beachfront retreat .You'll be within 2 miles (3 km) of Playa Mujeres Golf Club and 9 miles (15 km) of Garrafon Natural Reef Park with a stay here. Also within 9 miles (15 km) are Ultramar Ferry Puerto Juárez and North Beach.

What's nearby

  • Playa Mujeres Golf Club - 13 min walk - 1.1 km
  • Mujeres Beach - 3 min drive - 2.1 km
  • Isla Mujeres Ferry Terminal - 49 min drive - 11.9 km
  • North Beach - 50 min drive - 12.5 km
  • Dolphin Discovery - 53 min drive - 15.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪Isla Blanca - ‬1 min walk
  • ‪Flavors - ‬4 min drive
  • ‪Mar - ‬4 min drive
  • ‪Xtra Time - ‬5 min walk
  • ‪World Café - ‬10 min walk

About this property

TRS Coral Hotel - Adults Only - All Inclusive

5-star beachfront property near Playa Mujeres Golf Club
TRS Coral Hotel - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with free beach club on site, cabanas (surcharge), and umbrellas. At TRS Coral Hotel - Adults Only - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 swim-up bars, and 3 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Art Deco property also offers outdoor tennis courts, a health club, and a garden. You'll have access to the outdoor pool at a partner property. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Costa Mujeres property.

  • 473 guestrooms or units
  • 3 levels
  • 3 buildings
  • 6 dining venues
  • 2 bars on the beach
  • 3 bars by the pool
  • 2 swim-up bars
  • 3 bars or lounges
  • 10710 sq ft of conference space
  • 995 sq m of conference space
  • Built in 2018
  • Buffet breakfast (free)
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
TRS Coral Hotel - Adults Only - All Inclusive offers 473 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and minibars. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Memory foam beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with digital channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Costa Mujeres property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Zentropia SPA has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free covered self parking on site
  • Free covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • 2 beach bars
  • 2 swim-up bars
  • 3 bars/lounges
  • 3 poolside bars
  • 6 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • 8 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Full-service spa
  • Games
  • Health club
  • Outdoor pool (guest access)
  • Pilates classes
  • Shopping
  • Tennis lessons
  • Water sports equipment
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch smart TV with digital channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at TRS Coral Hotel - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • Pool access available from 8 AM to 8 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRS Coral Hotel Adults All Inclusive Costa Mujeres
TRS Coral Hotel Adults All Inclusive
TRS Coral Adults All Inclusive Costa Mujeres
TRS Coral Adults All Inclusive
Trs Coral Inclusive Inclusive
TRS Coral Hotel Adults Only All Inclusive
TRS Coral Hotel - Adults Only - All Inclusive Costa Mujeres

TRS Coral Hotel - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 666 out of 1004 reviews
Rating 8 - Good. 151 out of 1004 reviews
Rating 6 - Okay. 73 out of 1004 reviews
Rating 4 - Poor. 60 out of 1004 reviews
Rating 2 - Terrible. 54 out of 1004 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Erin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful trip. The resort is beautiful and very well maintained. The food varies but I don’t expect 5 star dining at an AI, I expect it to be good, and filling and readily available. If you can’t find something you enjoy to eat here you can’t find it anywhere. We had a swim up room and upgraded to the premium experience which gave us access to the Travel Club areas which was nice to experience those areas. There isn’t a lot of chair chasing here as there are plenty available at every turn. We enjoyed being poolside in the morning and going to the swim-up in the afternoon. It’s a beautiful resort but what really makes it special for us are the people. Lillian at the front desk was amazing and so happy to help us. Pool butlers Alex and Michael, went above and beyond to make sure we got as much or little sun as we needed. Jaime helped us make our spa reservations and was a pleasure to speak to at the pool. Soto the resort chef came to check on us several times and made us special desserts for our anniversary’s. Room butlers Windam and Misa were so helpful making our reservations and checking on us every day. They got us golf carts to activities and made sure we got everything we needed! The Chic cabaret is fun it includes a special dinner/show their entertainment staff is top notch! We also did a painting on hats activity that was enjoyed by everyone and we got to wear them for the rest of our trip. The POP entertainment staff keep the fun flowing. We will return!
Stayed 5 nights in May 2025

10/10 Excellent

Erin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful trip. The resort is beautiful and very well maintained. The food varies but I don’t expect 5 star dining at an AI, I expect it to be good, and filling and readily available. If you can’t find something you enjoy to eat here you can’t find it anywhere. We had a swim up room and upgraded to the premium experience which gave us access to the Travel Club areas which was nice to experience those areas. There isn’t a lot of chair chasing here as there are plenty available at every turn. We enjoyed being poolside in the morning and going to the swim-up in the afternoon. It’s a beautiful resort but what really makes it special for us are the people. Lillian at the front desk was amazing and so happy to help us. Pool butlers Alex and Michael, went above and beyond to make sure we got as much or little sun as we needed. Jaime helped us make our spa reservations and was a pleasure to speak to at the pool. Soto the resort chef came to check on us several times and made us special desserts for our anniversary’s. Room butlers Windam and Misa were so helpful making our reservations and checking on us every day. They got us golf carts to activities and made sure we got everything we needed! The Chic cabaret is fun which includes a special dinner/sho their entertainment staff is top notch! We also did a painting on hats activity that was enjoyed by all and we got to wear them for the rest of our trip! The POP entertainment group keep the fun flowing! We will return!
Stayed 5 nights in May 2025

10/10 Excellent

Jeffrey

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing! Helios was our favourite, they went above and beyond for us. The French was also a top one! So many options to pick from. Nice to have access to the other buffet (family side), it’s huge! The staff are so friendly and work hard. Raul (beach server) especially made us feel welcome and went above and beyond. The rooms have a slight smell but nice. Most places we stay in Mexico have the same smell. We usually pick a new resort each trip, but we’d be back to this one, we loved it so much. Check in was easy, butlers were friendly and helpful (just ask politely). We never felt the guys in the blue shirts were pushy, they were very kind if you said no, politely:)
Stayed 7 nights in Mar 2025

10/10 Excellent

Mantas, Willowbrook

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great. Our butler Eladio was very helpful. Also Alan by the pool was really great, amazing service all around.
Stayed 5 nights in Mar 2025

8/10 Good

Marek

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

Sergiy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Facilities are excellent. There are several restaurants but menu is the same every day which is boring for the long staying. Service pretended to be exceptional but in reality you need to ask for something several times. You can expect to wait for the order for 1.5 hours in some restaurant. Food quality can be better for the vacation price. Primitive music is everywhere and very often is loud. Difficult to find a quiet place to relax. In general everything is inflated and overpriced.
Stayed 12 nights in Nov 2024

10/10 Excellent

Muhammad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing luxurious property with super friendly staff. Food was a bit of a problem as it was pretty mediocre, some restaurants had good options.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jad

Stayed 5 nights in Mar 2025

10/10 Excellent

Ricci

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is cleaned and well organized. The services and staff are very friendly. We will definitely come back to visit this property. Few cons: The location is very up north of Cancun and in the middle of no where. It’s great if you just looking for a place to relax and stay in the resort. There could be some improvements with the foods. They need to add more flavors and show some love to the foods. We tried 5 restaurants and I think most decent one was tentaziones. The other 3 were not impressive at all, there were many times we couldn’t enjoy our meal.
Stayed 4 nights in Mar 2025

10/10 Excellent

Rod, San Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent beach and service, I little removed from the main area in Cancun but we were happy it was not as crowded or noisy
Stayed 5 nights in Jan 2025

10/10 Excellent

Fang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I certainly enjoyed my stay at TRS Coral hotel. When I walked into the lobby, I’m attracted and impressed by the good scent and cleanliness. Staff are very friendly and professional. Daniel at reception and our night butler Sofia were very helpful during our stay. We enjoyed swimming pool, beautiful beach and sea. Also good food from the resort. YUL, the bartender from Bar Sante, she is so good in making drinks!!!! Loved that! Overall, we had a great time at TRS coral! Definitely recommended!
Stayed 5 nights in Mar 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful! The amenities were great the staff was friendly and accommodating My favorite place to eat was Capricos and the Indian restaurant I would definitely return
Stayed 5 nights in Dec 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Brock Tyler, Indianapolis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and drink options here are very good. We only had a couple of eating experiences that were still good but not exceptional. The pool area is extremely relaxing and easy access to rooms and restaurants surrounding it. Above all else, the staff here is incredible. From bartenders to servers, from butlers to front desk worker, every person we interacted with here was very friendly and always quick to help with anything. We loved nightly cocktails with Raul at the bar next to La Bomeme. Our Butlers, Cristofer, Tariq and Fernando were all top notch and happy to help. Alex at the pool was always near by and ready to clean up your sunglasses and get you a seat and umbrella. We loved our stay here and hopefully will be back soon!
Stayed 6 nights in Feb 2025

10/10 Excellent

Bruce Richard, Port Dover

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great hotel, would return and recommend.
Stayed 3 nights in Jan 2025

10/10 Excellent

Armando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful! The staff was amazing! We literally felt like we were VIP the whole stay! My wife and I stayed in the loft suite jacuzzi terrace with ocean view! The butlers from building 2, (Misael and Edwin) and building 1 (Lizbeth and Benji) were so great! They took care of all our needs/requests. Our server on the beach, Alberto, kept the drinks and shots coming! Angel taught us how to ride the paddle boards! Julio, the waiter from the steakhouse restaurant, El Gauche, was the best! David & Manual took care of us at every dinner, making sure our food was cooked to our request and bringing out delicious desserts with sparklers! We also loved the couples massage and hydrotherapy at the spa!
Stayed 4 nights in Feb 2025

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at TRS for five nights and left February 21. We had a fantastic time. The service was excellent. No complaints there at all. The grounds were absolutely beautiful. Beach was amazing. I particularly liked the music that played throughout the resort as well. I would definitely recommend people to stay here! Alcohol selections were top tier! I wanted to say a special, thank you to a few people that particularly made our stay very welcoming, wonderful and special. Robert at the TRS pool bar- you are the best!! Agustin with the membership group, Josue at Capricho and Angel the waiter and Angel the chef at Capricho, Juan at Helios for breakfast as well as the team that assisted us for breakfast and lunch at Helios . Thank you! Also thanks to Afrain at the GP lobby bar who makes the best skinny mojitos, And I wrote down his name but cannot find it- the gentleman at the coffee place at TRS In the morning (in between the Italian and French restaurant) I believe it starts with an “e” thank you!! Also to our waiter from our first evening at el Gaucho. Thank you to David for checking on us (hotel manager) Also to our butlers Karime and Oscar. Thank you!
Stayed 5 nights in Feb 2025

10/10 Excellent

Brice

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time at TRS Coral. Everything is just as great as all the reviews and all the pictures. We celebrated 3 lifetime couple friendships ... all 6 of us have recently turned 50. This was the perfect place. We were there 4 nights and 5 days. We experienced as much as we could and loved it all. If you are debating where to go. Go here. Rooms were great, the grounds were great, the pools, the beach, the entertainment, the drinks. The food looked amazing and tasted ... fine :) The staff really makes it wonderful too. From grounds crews to cart drivers to wait staff. Everyone goes out of their way to make it a wonderful vacation. You don't have to find them ... they will find you and ask what you need. Special shout out to our Butlers while we were there. Naysin, Adrian and Brian. They were incredible and were always willing to help out anything we needed. (Reservations, Room service, you-name-it). Also a plus that it is north of Cancun a bit and on a great stretch of beach (protected a bit by Isla Mujeras). Can't say enough good things.
Stayed 4 nights in Feb 2025

10/10 Excellent

Dedrian D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was fantastic! I recommend you stay here your next trip to Mexico!
Stayed 3 nights in Feb 2025

10/10 Excellent

Tyneshia Chennelle Powell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for my birthday week and it was very relaxing. The Zentopia spa was to die for! I went twice during my stay and easliy spent most of my day there. The food selections were also great. A lot to choose from. The butler service was also great, timely communication and updates were always provided. Always daily activities available to do, and the butler will schedule things for you and let you know recommendations as well onsite. The staff overall is very friendly and welcoming. My only complaint was for housekeeping stealing money from my wallet while i was out on my 2nd day so I took away a star because of this. My bag was put away in the closet and was still messed with. I did notify the butler and manager of the incident at the end of my trip but ensured to lock my things away the remainder of my time there. Nothing else seemed tampered with again after that. Besides that one incident i had a great experience overall.
Stayed 5 nights in Feb 2025

10/10 Excellent

TSZ SEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Juan Amalfi

Stayed 3 nights in Feb 2025

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025