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Excellence Playa Mujeres - Adults Only All Inclusive

5.0 star property
5-star beachfront property near Playa Mujeres Golf Club

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Photo gallery for Excellence Playa Mujeres - Adults Only All Inclusive

Exterior
Property video
Lobby
Garden
Premium bedding, down comforters, free minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included

Explore the area

View in a map
Prolongacion Bonampak S/N Mz 1 Lt 10, SM 3, Playa Mujeres, Punta Sam, QROO, 77400
  • Place, Mujeres Beach
    ‪8 min walk‬
  • Place, Punta Sam Ferry Terminal
    ‪3 min drive‬
  • Place, Playa Mujeres Golf Club
    ‪3 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬

Room options

View all photos for Junior Suite Spa or Pool View

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Spa or Pool View

9.2 out of 10
Wonderful
(91 reviews)
  • 75 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Swim Up Suite Spa or Pool View

Premium bedding, down comforters, free minibar, in-room safe

Junior Swim Up Suite Spa or Pool View

9.6 out of 10
Exceptional
(34 reviews)
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two-Story RooftopTerrace Suite Spa or Pool View

View from room

Two-Story RooftopTerrace Suite Spa or Pool View

9.2 out of 10
Wonderful
(7 reviews)
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean View

View from room

Excellence Club Junior Suite Ocean View

9.8 out of 10
Exceptional
(11 reviews)
  • 75 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

View from room

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

9.6 out of 10
Exceptional
(11 reviews)
  • 75 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim Up Suite Pool View

View from room

Excellence Club Junior Swim Up Suite Pool View

9.6 out of 10
Exceptional
(7 reviews)
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Pool View

Premium bedding, down comforters, free minibar, in-room safe

Excellence Club Junior Suite Pool View

8.0 out of 10
Very good
(5 reviews)
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite With Plunge Pool

Premium bedding, down comforters, free minibar, in-room safe

Terrace Suite With Plunge Pool

8.8 out of 10
Excellent
(13 reviews)
  • 149 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Punta Sam

On the beach.Your stay at this Playa Mujeres property places you within 2 miles (3 km) of Mujeres Beach and Punta Sam Ferry Terminal. Punta Sam Beach and Playa Mujeres Golf Club are also within 2 miles (3 km).

What's nearby

  • Mujeres Beach - 8 min walk - 0.7 km
  • Punta Sam Ferry Terminal - 3 min drive - 2.1 km
  • Punta Sam Beach - 3 min drive - 2.1 km
  • Playa Mujeres Golf Club - 3 min drive - 3.2 km
  • North Beach - 47 min drive - 9.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 38 min drive

Restaurants

  • ‪The Deli - ‬6 min drive
  • ‪caprichos villa del palmar - ‬5 min drive
  • ‪Don Fernando Lobby Bar - ‬5 min drive
  • ‪El Suspiro - ‬7 min drive
  • ‪Cafecito - ‬5 min drive

About this property

Excellence Playa Mujeres - Adults Only All Inclusive

5-star beachfront property near Playa Mujeres Golf Club
Excellence Playa Mujeres - Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Walk outside to smell the salt air and watch the ocean waves from the property's beach. At Excellence Playa Mujeres - Adults Only All Inclusive you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 11 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 7 poolside bars and 11 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a 24-hour fitness center, and a hot tub. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Punta Sam property.

  • 450 guestrooms or units
  • 4 levels
  • 9 buildings
  • 11 dining venues
  • 7 bars by the pool
  • 11 bars or lounges
  • Deli
  • Terrace on the roof
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • BBQ grill(s)
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Swim-up bar
Excellence Playa Mujeres - Adults Only All Inclusive offers 450 accommodations with free minibar items and minibars. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.

Similar properties

Beach/ocean view
Excellence Coral Playa Mujeres - Adults Only All Inclusive
  • On private beach
  • Pool
  • Hot tub
  • All-inclusive
4.6 out of 5, Wonderful, 327 reviews
The price is CA $1,132
CA $1,370 total
includes taxes & fees
Jan 15 - Jan 16
Excellence Coral Playa Mujeres - Adults Only All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free valet parking on site
  • Limited onsite valet parking

Food and drink

  • 11 bars/lounges
  • 11 restaurants
  • 7 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 7 outdoor pools
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Kayaking
  • Library
  • Outdoor tennis court
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Volleyball
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (44 inches high)

Room amenities

Entertainment

  • 55-inch LED TV with premium cable/satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Excellence Playa Mujeres - Adults Only All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

No shows require payment in full, including taxes and service fee.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Excellence Playa Mujeres - Adults Only All Inclusive Punta Sam

Excellence Playa Mujeres - Adults Only All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1043 out of 1373 reviews
Rating 8 - Good. 180 out of 1373 reviews
Rating 6 - Okay. 90 out of 1373 reviews
Rating 4 - Poor. 22 out of 1373 reviews
Rating 2 - Terrible. 38 out of 1373 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Yolanda

Travelled with partner
Liked: Cleanliness
Amenities
Stayed 3 nights in Nov 2025

4/10 Poor

Jarman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Myles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience was 5 stars. The staff was extremely friendly and accommodating! Area was absolutely beautiful, would highly recommend!
Stayed 4 nights in Sep 2025

10/10 Excellent

Marley

Stayed 4 nights in Aug 2025

10/10 Excellent

Guadalupe Vicente

Stayed 4 nights in Sep 2025

10/10 Excellent

Russell Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and staff were as good as it gets! Facility itself starting to look a little dated but staff more than makes up for it. Property is perfectly manicured! Beach was great with very little seaweed.
Stayed 5 nights in Sep 2025

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is amazing. The beach was beautiful, no seaweed. The food can be hit or miss at some restaurants. Our room ended up leaking from the rain and we had to be moved into another room. Overall, it was a good trip, but the resort could use a few updates.
Stayed 5 nights in Sep 2025

10/10 Excellent

Daniel

Stayed 4 nights in Sep 2025

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and always clean. Staff was amazing and attentive.
Stayed 5 nights in Sep 2025

10/10 Excellent

Naomie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm and friendly staff with extremely clean room. The property was well kept and consistent. Many options of good quality food and bars that creates a welcoming experience.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend having a smoking area near the beach. Smokers have to walk a long way to get to the smoking area. Heard a lot of complaints from smokers, I understand a lot of people don’t smoke but make it fair for everyone
Stayed 7 nights in Sep 2025

10/10 Excellent

Akeem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing time with my wife here and the food and staff are Excellent! No pun intended. Even with construction going on they went the extra mile to ensure it wasn’t an inconvenience or an eye sore.
Stayed 3 nights in Sep 2025

10/10 Excellent

Carlos Harry, New York City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very new from we heard in the area. Best for people that want to stay in the hotel to spend their vacation. They do have an app with all resorts information, to entertainment, restaurants and bars. Very private area so it safe. If you plan to go out and do activities do know that the transportation (1hr 20min) is long from Xcaret, playa de Carmen, Cobá, Tulum. The closest is Isla Mujeres with a close ferry. Room is very luxurious like a small studio. We had all inclusive jr suite and loved it. Staff very helpful in transportation and were do dine. Staff very respectful. Earliest establishment open 7am and late one at 10:30. Entertainment was done at 11ish. Hotel room were away from these areas so you do get a quiet sleep. Pool is around the rooms so you don’t need to walk far. Definitely recommend this hotel for people that want to stay in.
Stayed 4 nights in Sep 2025

8/10 Good

Annie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Retuned to this property for the second time, was a bit different but still a great time. Good food and drinks. Recommend this place for a great time but 4 stars because upon asking to change rooms because of lizard and mosquito issue, was cumbersome. Otherwise was overall good.
Stayed 5 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
We loved everything about this place, everyone was nice and respectful. Will definitely be coming back here for a relaxing vacation.
Stayed 4 nights in Sep 2025

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They treat you like family! Bars and restaurants had people that were to make you happy! No issues at all and would recommend to everyone!
Stayed 6 nights in Sep 2025

10/10 Excellent

Braulio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very kind and provide excellent attentions, Mr.Luis in the pool area, Mr. Emmanuel from the beach area, and Ms. Diana really deserve recognition for their services.
Stayed 4 nights in Sep 2025

10/10 Excellent

Anneka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely AMAZING!! The staff was so friendly and helpful we loved every second of our stay .
Stayed 5 nights in Sep 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Josephine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! we loved our week here at Excellence. We even were able to swim with whale sharks, atv, zipline, ans swim in cenotes all in the Jungle!
Stayed 6 nights in Sep 2025

10/10 Excellent

karnpreet

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Amazing service and great food. Cant wait to go back!
Stayed 5 nights in Sep 2025

2/10 Terrible

Waleed

Stayed 3 nights in Sep 2025

10/10 Excellent

Haley Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely incredible. With so many dining options available, we couldn’t even make it through them all—and every meal we did try was outstanding. The resort’s nightly activities kept things lively and entertaining, giving us the chance to meet wonderful people and create unforgettable memories. Between the atmosphere, the hospitality, and the variety of experiences, this resort truly exceeded our expectations.
Stayed 6 nights in Aug 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2025