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Excellence Playa Mujeres - Adults Only All Inclusive

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Photo gallery for Excellence Playa Mujeres - Adults Only All Inclusive

Exterior
Property video
A beachside bed with white curtains, a hat, and sunglasses on the bed.
Exterior
A spacious lobby with a high ceiling, a central bar area, and a staircase leading to upper floors.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included

Explore the area

View in a map
Prolongacion Bonampak S/N Mz 1 Lt 10, SM 3, Playa Mujeres, Punta Sam, QROO, 77400
  • Place, Mujeres Beach
    ‪8 min walk‬
  • Place, Punta Sam Beach
    ‪4 min drive‬
  • Place, Playa Mujeres Golf Club
    ‪5 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪52 min drive‬

Room options

View all photos for Junior Suite Spa or Pool View

Premium bedding, down comforters, minibar (free items), in-room safe

Junior Suite Spa or Pool View

9.2 out of 10
Wonderful
(97 reviews)
  • 75 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Swim Up Suite Spa or Pool View

Premium bedding, down comforters, minibar (free items), in-room safe

Junior Swim Up Suite Spa or Pool View

9.6 out of 10
Exceptional
(35 reviews)
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Two-Story RooftopTerrace Suite Spa or Pool View

View from room

Two-Story RooftopTerrace Suite Spa or Pool View

9.4 out of 10
Exceptional
(8 reviews)
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Excellence Club Junior Suite Ocean View

A hotel room with a balcony, a TV, a dining table, and a sofa.

Excellence Club Junior Suite Ocean View

9.4 out of 10
Exceptional
(13 reviews)
  • Ocean view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

A balcony with a wooden floor, a hot tub, and a view of the beach.

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

9.6 out of 10
Exceptional
(11 reviews)
  • Ocean view
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Excellence Club Junior Swim Up Suite Pool View

View from room

Excellence Club Junior Swim Up Suite Pool View

9.6 out of 10
Exceptional
(7 reviews)
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Excellence Club Junior Suite Pool View

A modern hotel room with a balcony, a sofa, a coffee table, and a view of palm trees.

Excellence Club Junior Suite Pool View

8.0 out of 10
Very good
(5 reviews)
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Terrace Suite With Plunge Pool

A rooftop terrace with a pool, lounge chairs, and a seating area with a view of the city skyline.

Terrace Suite With Plunge Pool

8.8 out of 10
Excellent
(15 reviews)
  • 149 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the area

Punta Sam

On the beach.Your stay at this Playa Mujeres property places you within 2 miles (3 km) of Mujeres Beach and Punta Sam Ferry Terminal. Punta Sam Beach and Playa Mujeres Golf Club are also within 2 miles (3 km).
View more Resorts in Punta SamOpens in a new window

What's nearby

  • Mujeres Beach - 8 min walk - 0.7 km
  • Punta Sam Beach - 4 min drive - 2.1 km
  • Playa Mujeres Golf Club - 5 min drive - 3.2 km
  • North Beach - 47 min drive - 9.8 km
  • Dolphin Discovery - 57 min drive - 15.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 39 min drive

Restaurants

  • ‪Don Fernando Lobby Bar - ‬5 min drive
  • ‪Mike's Coffee - ‬6 min walk
  • ‪The Press - ‬17 min walk
  • ‪Twiggy - ‬18 min walk
  • ‪El Suspiro - ‬7 min drive

About this property

Excellence Playa Mujeres - Adults Only All Inclusive

5-star beachfront property near Playa Mujeres Golf Club
Excellence Playa Mujeres - Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Walk outside to smell the salt air and watch the ocean waves from the property's beach. At Excellence Playa Mujeres - Adults Only All Inclusive you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 11 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 7 poolside bars and 11 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a 24-hour fitness center, a hot tub, and a sauna. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Punta Sam property.

  • 450 guestrooms or units
  • 4 levels
  • 9 buildings
  • 11 dining venues
  • 7 bars by the pool
  • 11 bars or lounges
  • Deli
  • Terrace on the roof
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • BBQ grill(s)
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Swim-up bar
Excellence Playa Mujeres - Adults Only All Inclusive offers 450 accommodations with free minibar items and minibars. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.

Similar properties

Terrace/patio
Beloved Playa Mujeres - Couples Only All Inclusive
Playa Mujeres
  • Pool
  • Hot tub
  • All-inclusive
  • Spa
4.8 out of 5, Exceptional, 1,003 reviews
The price is CA $520
CA $635 total
includes taxes & fees
Aug 12 - Aug 13
Beloved Playa Mujeres - Couples Only All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free valet parking on site

Food and drink

  • 11 bars/lounges
  • 11 restaurants
  • 7 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 7 outdoor pools
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Kayaking
  • Library
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (44 inches high)

Room amenities

Entertainment

  • 55-inch smart TV with premium cable/satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Excellence Playa Mujeres - Adults Only All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

No shows require payment in full, including taxes and service fee.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Excellence Playa Mujeres
All Inclusive Playa Mujeres
Excellence Adults Only
Excellence Adults Only All Inclusive
Excellence All Inclusive
Excellence Playa Mujeres Adults
Excellence Playa Mujeres Adults Only
Excellence Playa Mujeres Adults Only All Inclusive
Excellence Playa Mujeres All Inclusive
Playa Mujeres All Inclusive
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Excellence Adults All Inclusive
Excellence Adults All Inclusive All-inclusive property
Excellence All Inclusive Adults Hotel
Excellence Playa Mujeres All Inclusive Adults
Excellence All Inclusive Adults
Excellence Mujeres Inclusive
Hotel Excellence Playa Mujeres - All Inclusive - Adults Only
Excellence Playa Mujeres All Inclusive Adults Hotel
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Excellence Playa Mujeres All Inclusive Adults Only
Excellence Playa Mujeres Adults Only All Inclusive
Excellence Playa Mujeres All Inclusive Adults Only
Excellence Playa Mujeres - Adults Only All Inclusive Punta Sam

Frequently asked questions

How close is Excellence Playa Mujeres - Adults Only All Inclusive to the airport?

Excellence Playa Mujeres - Adults Only All Inclusive is 17.8 mi (39-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Excellence Playa Mujeres - Adults Only All Inclusive?

As of Jul 27, 2026, prices found for a 1-night stay for 2 adults at Excellence Playa Mujeres - Adults Only All Inclusive on Aug 18, 2026 start from CA $662, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Excellence Playa Mujeres - Adults Only All Inclusive have an airport shuttle?

Excellence Playa Mujeres - Adults Only All Inclusive offers an airport shuttle 24 hours a day, on request, for a charge of MXN 3904.21 per vehicle, roundtrip.

How close is Excellence Playa Mujeres - Adults Only All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Excellence Playa Mujeres - Adults Only All Inclusive offer free breakfast?

Excellence Playa Mujeres - Adults Only All Inclusive does not offer free breakfast.

Is there a casino at Excellence Playa Mujeres - Adults Only All Inclusive?

No, there is no casino at this property, but Royal Yak Casino and Sports Book (15-min drive) and Dubai Palace Casino (16-min drive) are nearby.

What time is check-in at Excellence Playa Mujeres - Adults Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Excellence Playa Mujeres - Adults Only All Inclusive?

This property offers free valet parking.

Does Excellence Playa Mujeres - Adults Only All Inclusive have a pool?

Excellence Playa Mujeres - Adults Only All Inclusive features 7 outdoor pools.

Does Excellence Playa Mujeres - Adults Only All Inclusive have a restaurant?

There are 11 onsite restaurants, offering options like international cuisine, ocean views, and a beachfront location.

Does Excellence Playa Mujeres - Adults Only All Inclusive have a spa?

This property has a spa, which features facials, hydrotherapy, and beach massages.

How close is Excellence Playa Mujeres - Adults Only All Inclusive to downtown Punta Sam?

Excellence Playa Mujeres - Adults Only All Inclusive is 0.6 mi away from Punta Sam.

Excellence Playa Mujeres - Adults Only All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1184 out of 1564 reviews
Rating 8 - Good. 219 out of 1564 reviews
Rating 6 - Okay. 95 out of 1564 reviews
Rating 4 - Poor. 26 out of 1564 reviews
Rating 2 - Terrible. 40 out of 1564 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Landen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful resort and staff!!!!
Stayed 4 nights in Jun 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just incredible!!
Stayed 5 nights in Jul 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome resort
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort!
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall ambience of the resort was excellent.
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities, swimming pool and friendly staff
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort 5 stars all around
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Ingris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, very friendly staff. The FOOD was great!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so nice from check in to check out. Beautiful, clean resort. No complaints honestly!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Celeste

Liked: Cleanliness
This place was absolutely top notch with incredible staff, great food, gorgeous room, and beautiful grounds! I had an amazing time and will absolutely be back!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff was excellent. We enjoyed the spa tremendously. Can't wait to be back.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely go back!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secure and exclusive resort, food choices and service top notch, nicely laid out resort with plenty of activities every day and a nice beach area with views of the Caribbean and Isla Mujeres. Very pleased with our stay and already thinking about coming back
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Paulino

Liked: Cleanliness, staff & service, amenities
We absolutely loved our stay at this property. The ocean view was amazing!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Dennis Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was always clean, staff was amazing…⭐️⭐️⭐️⭐️⭐️
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding location. The Excellence Club is worth the upgrade.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Roxana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent; the only area that could be improved is the night entertainment and shows.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and immaculate, and every single staff member we encountered from the moment we arrived was kind, helpful and friendly. Great gym and amazing spa. Will definitely go back!
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent hotel . Good food and eveything very clean and in goos shape. Cons, not enough chairs on the beach and no one to help you with that matter.
Stayed 5 nights in Apr 2026
Verified

8/10 Good

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good staff, and nice layout
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Thomas Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very attentive and helpful
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort food was so delicious. The staff everywhere on property were extremely attentive , happy to help, and quick service ! Room was so spacious and clean. I’m so happy I picked this resort . The nightly entertainment was also top tier !
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spectacular, the food is amazing, the whole resort is clean, and the gym is high class. Most of the resort (map, activities schedule, menus) is through the app, but the internet is really good around the resort. The best part of the stay was how incredibly kind and attentive the staff is.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Ariane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ah-mazing hotel! They are extremely accommodating & I’ve already booked another trip for the 2 story room. My only critique is the food could have been better.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Randi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it all
Stayed 8 nights in Apr 2026

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