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Excellence Playa Mujeres - All Inclusive - Adults Only
Prolongacion Bonampak,
Playa Mujeres,
QROO
1-855-887-0424
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Excellence Playa Mujeres - All Inclusive - Adults Only
5.0 out of 5.0
"This was my second time back! Amazing!! I have already booked with Excellence again for next year! " More
Points Of Interest
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Hotel Description
Beachside getaway
Within 2 miles (3 km) of this Playa Mujeres property, you'll find Punta Sam Ferry Terminal and Playa Mujeres Golf Club. Also, El Meco Archaeological Site is within 3 miles (5 km) and Garrafon Natural Reef Park is within 6 miles (10 km).
All-inclusive
This smoke-free property features a private beach, a full-service spa, and 10 restaurants. Business travelers can take advantage of the free WiFi in public areas. Enjoy the 7 outdoor pools and free buffet breakfast each morning.
Jetted tubs, free WiFi
Boasting jetted bathtubs, the 450 guestrooms also offer free WiFi and free minibar items. LED TVs come with satellite channels, and other amenities include furnished balconies or patios and sofa beds.
Excellence Playa Mujeres - All Inclusive - Adults Only ratings based on 290 Verified Reviews
Room cleanliness
5.0 out of 5.0
Service & staff
5.0 out of 5.0
Room comfort
4.5 out of 5.0
Hotel condition
5.0 out of 5.0
Guest reviews for Excellence Playa Mujeres - All Inclusive - Adults Only
This place exceeded our expectations. The service was amazing, the place we beautifully kept up and we had a blast! Highly recommend!
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Did not like the excellence check in and facility being moved
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Amazing property!! This hotel exceeded my expectations! The French Restaurant is a must as well as the spa with the hydrotherapy sessions. Such a wonderful experience!
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Employees went out of their way to make your stay the best. I just wish the main shows were earlier
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Gorgeous property- the height of luxury. Food and drinks were amazing. Staff were so friendly and helpful. Grounds were beautiful. Can’t wait to go back!
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The property is very well maintained. Room was quiet and very comfortable. We had a swim up spa room with the lazy river right outside our door. Loved that it is a fairly large resort and never felt crowded. Always able to find lounge chairs and activities to do if we wanted.
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Just got back from an amazing trip! Only disappointment was it wasn’t longer! Place beautiful! Staff so friendly and helpful! Awesome!!!!
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We love this property! The grounds are always impeccable and clean. You Walk in and are treated like they are so happy you are there. It’s beautiful. This was our second time here and there were a few things that changed that we didn’t care for. We didn’t like that the bottle service in the room wasn’t as flexible as it was the first time we went. There were no gin options and only a spiced rum option for in room bottle service so that was disappointing. We would have had to pay $40 per bottle to get gin in our room or just plain Bacardi. We also thought he breakfast was just ok. Tons of options but nothing was really great. For dinner however. There is not a bad meal. Agave and Basmati are our favorites so super good. The lobster house was awesome. We were only disappointed that lobster was served for lunches as it was a lunch option before. Room service was usually quick 30 minutes or less and it was pretty good. Room service was inconsistent some nights had turn down service and other did not. Overall though we will be back again. It’s our favorite place in Cancun and even the little things that bothered us, we still loved the experience. The staff couldn’t be nicer or more gracious.
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About the Excellence Playa Mujeres - All Inclusive - Adults Only
Location Prolongacion Bonampak, Playa Mujeres, QROO 77400All-inclusive Details
- Kayaking included
- Access to onsite clubs included
- Sailing included
- Taxes included
- 24-hour room service
- Buffet and à la carte dining
- Airport transfers not included
- Fitness facilities included
- Tennis included
- Volleyball included
- Soccer (football) included
- Motorized water sports not included
- All available beverages included
- Bicycling included
- Activities/services from independent operators not included
- Offsite tours not included
- Yoga classes/lessons included
- Aerobics classes/lessons included
- Dancing classes/lessons included
- Language classes/lessons included
- Gratuities included
- Cooking classes/lessons included
- All food and beverages included
- Minibar (all beverages included)
- Onsite live performances included
- Theme parties included
- Snorkeling included
Property Features
Excellence Playa Mujeres - All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply step outside to unwind on the property's beach. At Excellence Playa Mujeres - All Inclusive - Adults Only you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 7 poolside bars and 11 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers an outdoor pool, an outdoor tennis court, and a 24-hour fitness center. This 5-star Playa Mujeres property is smoke free.
- 450 guestrooms or units
- 4 levels
- 9 buildings
- 10 dining venues
- 7 bars by the pool
- 11 bars or lounges
- Buffet breakfast (free)
- Bar on the beach
- Swim-up bar
- Coffee shop
- Deli
- Terrace on the roof
- Umbrellas for the pool
- Dry cleaning
- Front desk (24 hours)
- Staff is multilingual
- Storage area for luggage
- Tour and ticket information
- Concierge
- Wedding services available
- Library
- Garden
- BBQ grill(s)
- Gift shop
- ATM
- Bellhop
- Elevator
- No smoking on site
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Transport
- Parking:
Room Amenities
Excellence Playa Mujeres - All Inclusive - Adults Only offers 450 air-conditioned accommodations with DVD players and free minibar items. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. 42-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
- Private balcony or patio (furnished)
- Sitting area
- Jetted tub
- Pull-out sofa bed
- Stocked minibar (free)
- In-room dining (24 hours)
- LED television
- Satellite channels
- Premium channels
- Movies for purchase
- DVD player
- Coffee maker
- Luxury bedding
- Separate shower and tub
- Housekeeping (daily)
- Nightly turndown service
- Hair dryer
- Laptop safe
- Bathrobes
- Slippers
- Toiletries (free)
- Telephone
- Desk
- Blackout drapes
- Climate control (air conditioning)
- Ensuite bathroom
Food & Drink
Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
Toscana - Overlooking the garden, this theme restaurant serves breakfast, lunch, and dinner.
The Lobster House - This beachfront restaurant serves breakfast, lunch, and dinner. Open daily.
The Grill Restaurant - This beach restaurant serves lunch and dinner. Open daily.
Barcelona - This fine-dining restaurant serves dinner only. Open daily.
The Flavor Market - This fine-dining restaurant serves dinner only. Open daily.
24-hour room service is available.
Spa Services
- Number of treatment rooms 15
- Outdoor treatment areas
- Couples treatment rooms
- Massages on beach
- Manicures and pedicures
- Body wraps
- Body treatments
- Facial treatments
- Hydrotherapy treatments
- Sauna in spa
- Spa tub in spa
- Hot springs/mineral springs in spa
- Massages
Hotel Policies
Check-in
- Check-in time starts at 3 PM
Check-out
- Check-out by noon
Payment types
Children and extra beds
- Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pets
- No pets allowed
Policies
No shows require payment in full, including taxes and service fee. For more details, please contact the property using the information on the reservation confirmation received after booking.
Guests with service animals should contact this property in advance. Please contact the property using the information on the reservation confirmation received after booking.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.
- No rollaway/extra beds available
- No cribs (infant beds) available
- Minimum guest age is 18
- Caters to adults only
Hotel Names
- Excellence Adults All Inclusive All-inclusive property
- Excellence Playa Mujeres Adults All Inclusive
- Excellence Adults All Inclusive
- Excellence Playa Mujeres Adults Only All Inclusive
- Excellence Mujeres Adults Inc
You should know
- Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
- This is an adults-only property and guests under 18 years old aren't allowed.
Awards & Affiliations
Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Promotions
Anniversary or Honeymoon Offer
Book a stay in any room or rate category for travel on your wedding anniversary or honeymoon and receive a welcome letter, in-room fruit basket and rose petals upon arrival, 1 bottle of sparkling wine,1 romantic dinner at the restaurant, turndown service, sparkling wine in-room breakfast (once per stay), 15% discount on non-wedding photo services, and 15% discount on all spa treatments.
Full details provided at check-in. Guest must request anniversary or honeymoon offer at time of booking and must present a copy of the wedding certificate at time of check-in. Spa appointment may be required. Guest must provide voucher at time of service. Taxes and gratuity may not be included. Anniversary offer: valid 7 days before or 7 days after your anniversary date.
Honeymoon Offer: valid for 3 months after your wedding date. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.
Complimentary Wedding Offer
Book a qualifying stay and receive a complimentary Excellence Wedding Package. The package includes the following: minister or judge services; 1 on-site wedding coordinator; 1 wedding gazebo overlooking the beach; ceremony decorations with chairs and high tables; bouquet; boutonnière; 1 wedding cake for 10 guests; sparkling wine toast after wedding ceremony; ironing and preparation of wedding attire for wedding couple; complimentary suite for wedding couple the night before the wedding (subject to availability); preferential location of room accommodation in reserved room category; late check-out for wedding couple (subject to availability and upon request); 5 digital color photo prints; and 15% discount on all spa treatments.
This package is complimentary when booking an Excellence Club Jr Suite OCF category or higher, for a minimum of 7 nights, or with a bridal party of minimum 5 rooms of any category for 7 nights. This package cannot be combined with the Excellence Honeymoon complimentary package. Guest list should be provided at the time of redemption. Package suitable for up to 10 guests lodged at the hotel. Fees for all services will be charged for each additional guest. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.
