See all properties

Beloved Playa Mujeres - Couples Only All Inclusive

5.0 star property
5-star beachfront property near Punta Sam Ferry Terminal

Choose dates to view prices

Photo gallery for Beloved Playa Mujeres - Couples Only All Inclusive

Beach bar
Property video
View from room
Exterior
55-inch LED TV with satellite channels, TV

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot tub

Explore the area

View in a map
Condominio Playa Mujeres, Playa Mujeres, Punta Sam, QROO, 77400
  • Place, Playa Mujeres Golf Club
    ‪4 min drive‬
  • Place, Isla Mujeres Ferry Terminal
    ‪45 min drive‬
  • Place, North Beach
    ‪46 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪33 min drive‬

Room options

View all photos for Terrace Suite With Plunge Pool

1 bedroom, premium bedding, down comforters, pillowtop beds

Terrace Suite With Plunge Pool

10.0 out of 10
Exceptional
(3 reviews)
  • 173 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Casita Suite w/ Private Pool

View from room

Beachfront Casita Suite w/ Private Pool

  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Two Story Casita Suite w/ Plunge Pool

Terrace/patio

Beachfront Two Story Casita Suite w/ Plunge Pool

9.0 out of 10
Wonderful
(2 reviews)
  • 112 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite with Round Jacuzzi

1 bedroom, premium bedding, down comforters, pillowtop beds

Junior Suite with Round Jacuzzi

9.8 out of 10
Exceptional
(35 reviews)
  • 89 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Swim Up Suite

View from room

Swim Up Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View

View from room

Junior Suite Ocean View

10.0 out of 10
Exceptional
(11 reviews)
  • 89 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Terrace Suite w/ Plunge Pool

View from room

Ocean View Terrace Suite w/ Plunge Pool

10.0 out of 10
Exceptional
(4 reviews)
  • 173 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Casita Suite w/ Private Pool

View from room

Casita Suite w/ Private Pool

9.4 out of 10
Exceptional
(6 reviews)
  • 102 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Story Casita Suite w Plunge Pool

Terrace/patio

Two Story Casita Suite w Plunge Pool

9.6 out of 10
Exceptional
(5 reviews)
  • 112 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Penthouse Ste w/plunge pool

View from room

Ocean View Penthouse Ste w/plunge pool

  • 267 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
View from property

Villa del Palmar Cancun Luxury Beach Resort & Spa

Punta Sam
  • Pool
  • Hot tub
  • All-inclusive
  • Spa
4.2 out of 5, Very good, 1,011 reviews
The price is CA $191
CA $237 total
includes taxes & fees
Nov 1 - Nov 2
Villa del Palmar Cancun Luxury Beach Resort & Spa

About the area

Punta Sam

On the beach.Your stay at this Playa Mujeres property places you within 3 miles (5 km) of Punta Sam Ferry Terminal and Playa Mujeres Golf Club. Also, El Meco Archaeological Site is within 3 miles (5 km) and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park is within 6 miles (10 km).

What's nearby

  • Punta Sam Ferry Terminal - 19 min walk - 1.6 km
  • Playa Mujeres Golf Club - 4 min drive - 3.2 km
  • Isla Mujeres Ferry Terminal - 45 min drive - 8.4 km
  • North Beach - 46 min drive - 8.7 km
  • Dolphin Discovery - 50 min drive - 11.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪The Deli - ‬19 min walk
  • ‪The Rooftop - ‬6 min drive
  • ‪Blanca Blue - ‬6 min drive
  • ‪Don Fernando Lobby Bar - ‬8 min drive
  • ‪caprichos villa del palmar - ‬19 min walk

About this property

Beloved Playa Mujeres - Couples Only All Inclusive

5-star beachfront property near Punta Sam Ferry Terminal
Beloved Playa Mujeres - Couples Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Beloved Playa Mujeres - Couples Only All Inclusive, you'll find a full-service spa, a marina, and 3 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. Public spaces have free WiFi.

A hot tub, a fitness center, and spa services are also featured at the luxury Beloved Playa Mujeres - Couples Only All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Punta Sam property.

  • 109 guestrooms or units
  • 4 levels
  • 10 buildings
  • 5 dining venues
  • 6 bars or lounges
  • Built in 2009
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Beloved Playa Mujeres - Couples Only All Inclusive offers 109 accommodations with indoor private hot tubs and free minibar items. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LED televisions come with premium satellite channels. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The Beloved Spa has 14 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Exterior
Excellence Playa Mujeres - Adults Only All Inclusive
  • On private beach
  • Pool
  • Hot tub
  • All-inclusive
4.6 out of 5, Wonderful, 1,303 reviews
The price is CA $704
CA $704 total
includes taxes & fees
Oct 26 - Oct 27
Excellence Playa Mujeres - Adults Only All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 5 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Parasailing
  • Pilates classes
  • Sailing
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (30 inches high)

Room amenities

Entertainment

  • 55-inch LED TV with premium satellite channels

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Beloved Playa Mujeres - Couples Only All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

No shows require payment in full, including taxes and service fee.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Beloved Hotel
Beloved Hotel All Inclusive
Beloved Hotel Playa Mujeres
Beloved Hotel Playa Mujeres All Inclusive
Beloved Playa Mujeres
Playa Mujeres Beloved Hotel
Beloved Playa Mujeres Excellence Group All Inclusive
Beloved Excellence Group All Inclusive
Beloved Playa Mujeres Excellence Group
Beloved Excellence Group
Beloved Playa Mujeres Excellence All Inclusive AdultsOnly
Beloved Excellence All Inclusive AdultsOnly
Beloved Playa Mujeres Excellence AdultsOnly
Beloved Excellence AdultsOnly
Beloved Playa Mujeres by Excellence Group All Inclusive
The Beloved Hotel Playa Mujeres All Inclusive
Beloved Playa Mujeres by Excellence Group
Beloved Mujeres Excellence In
Beloved Playa Mujeres Couples Only All Inclusive
Beloved Playa Mujeres - Couples Only All Inclusive Punta Sam

Reviews

Beloved Playa Mujeres - Couples Only All Inclusive Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 836 out of 1008 reviews
Rating 8 - Good. 117 out of 1008 reviews
Rating 6 - Okay. 26 out of 1008 reviews
Rating 4 - Poor. 8 out of 1008 reviews
Rating 2 - Terrible. 21 out of 1008 reviews

Reviews

10/10 Excellent

Jonathan

Stayed 4 nights in Jul 2025

10/10 Excellent

Terri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having meticulously researched hotels based on crucial factors like beach quality, property size, age, and airport proximity, I can confidently say that Beloved surpassed all expectations. I was pleasantly blown away by the pristine beach; it is undeniably beautiful, with minimal seaweed, thanks to the resort's diligent efforts to clear the sand. Pictures do not do it justice. On property size, I typically gravitate towards more intimate, boutique-style hotels. With just over 100 rooms, this resort perfectly fit my preference, offering a sense of exclusivity and personalized service without feeling overcrowded. While the age of the property was initially a minor concern given availability of newer hotels; this concern was quickly alleviated upon arrival. The grounds are immaculate and the overall property is well-maintained. Final consideration, the proximity to the airport, in order to maximize time at the resort. Beloved is conveniently located, offering an easy and quick ride from the airport. Although the reviews forewarned us, the resort was far more peaceful and tranquil than expected. However, it proved to be exactly what we needed for a truly relaxing getaway. Also take note of airport transfer during the booking process, as it is included with the selection of the penthouse room. Beloved uses Seasons Transfers. All in all, Beloved did not disappoint! Benito, Fabiola and Denisse, along with many others, provided great service for an unforgettable stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Melissa

Stayed 4 nights in Jul 2025

10/10 Excellent

Sinai, Miami Gardens

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We chose to spend our anniversary and we were not wrong an incredible place the impeccable service the excellent cleaning high level of professionalism and customer service is beyond the normal excellent place to spend your holiday
Stayed 11 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing couple getaway

We stayed here four nights on our honeymoon i none of the casitas. All I can say is... wow. I don't think I've ever been so relaxed. There was always space beside the pool or on the beach. No fighting peopel for lounge chairs. This is not a party resort. It's a great place to just enjoy yourself in relative peace and tranquility. Great variety and quality of food. We had dinner at a different place every night (4 nights). Tacos in the afternoon... The service and all the people working here are so lovely. In particular, Brian at Le Bisoux, Russel at El Mar & 'Big Ben' Benicio helping us with everything else. Highly recommend this hotel, we will definitely be back.
Stayed 4 nights in Jun 2025

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was amazing, food was great, and location was beautiful. The vibe here is very chill, VERY chill. Like no music at the pool, crafts by the beach, no party, single instrument nightly entertainment, lights out at 10pm kinda chill. If you want any sort of party vibe, even for part of the day, this is not the resort for you. If you are not in your twenties or going with a friend, and just want to eat delicious tacos, drink great drinks, and have quiet and relaxation than this is the resort for you!
Stayed 4 nights in Jun 2025

10/10 Excellent

Daisy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, very quiet and peaceful.
Stayed 4 nights in Jul 2025

10/10 Excellent

willaim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
If you want a quiet getaway where staff will really take care of you and you have access to everything the property has to offer without additional chrges, Beloved might be for you. The food was above average (my wife is picky but loved every meal) and the staff was exceptional. Definitely would return.
Stayed 6 nights in Jun 2025

10/10 Excellent

Alan

Stayed 4 nights in Jul 2025

10/10 Excellent

Alanis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was INCREDIBLE. Cannot express how amazing our experience was. The resort was beautiful, the food was 10/10. We did a spa service and it was an incredible experience I don’t think we’ll ever experience anything like it elsewhere. Already looking to return would definitely recommend
Stayed 3 nights in Jun 2025

10/10 Excellent

Nicole Allyson

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very Friendly staff, food are good
Stayed 4 nights in Jul 2025

10/10 Excellent

Darla, NEW BOSTON

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 4 nights in Jul 2025

10/10 Excellent

Melissa Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was absolutely perfect. The food was just outstanding at each restaurant. The service goes above and beyond at all levels to make you comfortable. Everything is spotlessly clean. We loved every minute and have zero complaints at all. I would HIGHLY recommend this spot for any couple!!
Stayed 7 nights in Jun 2025

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful area and the staff was lovely, the hospitality and the swift service for our needs was amazing meeting. The staff really had the property well maintained and the beach area was amazing!!!!
Stayed 4 nights in Jun 2025

10/10 Excellent

Stephan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Unbelievable attention to detail! All of the amenities were top tier and it felt like a VIP experience! We’ll remember this trip forever ❤️
Stayed 4 nights in Jun 2025

10/10 Excellent

Eryka

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and always ready to help. The spa was amazing!
Stayed 4 nights in Jun 2025

4/10 Poor

Oscar Marino

Travelled with partner
We had our flight get canceled due to weather. The resort was not understanding and we lost 2 nights they wouldn’t even give us a discount I had to pay for 2 more nights. Once we got into our room the power kept going out in the room and everything would shut off. We had a nice room with the private pool. They had to come and look at it 2 times for us, the outside patio door broke off in our room and they had to come fix it. They fixed it and then the bottom latch did not line up for the door to lock. During our time there one of the nights at the steak restaurant the waiter was very rude to my wife. He eventually stopped talking to her and I had to say something. We were trying hard to not let all these things ruin the experience. The following night at another one of the restaurant my wife ordered the chicken and it was bright pink in the middle. We had the waiter come see and he was shocked they were very good with apologizing and bringing her a new meal asap! At that moment the manger from the restaurant came out and told us that he was going to make sure moving forward anywhere we ate they would make sure we would be taken care of. He did follow through with that and the rest of our time there we had no issues with the food.Out of the restaurants they had the best thing was the taco truck and the beach food! The best part of the entire stay was the waiter at the Beach. Fernando was absolutely great and wonderful if it wasn’t for him I think we would have left early.
Stayed 4 nights in Jun 2025

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Neal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Boutique style hotel that pampers and caters to your every need. Secluded area that is perfect for anyone that doesn’t want all the hustle and bustle of a big hotel, kids everywhere, and loud music blaring. Peaceful and relaxing. The food was amazing. Gotta get the pastor tacos from the taco truck. Shout out to Christian, Areola, Fabiola. Elvis, and Jose for outstanding service in their respective positions.
Stayed 3 nights in Jun 2025

10/10 Excellent

Igor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property. Very clean and well maintained. Highly recommend. Very friendly staff. We stayed at roon 323. Everyone was very friendly. I would like to also say special thanks to beach concierge Dennise and waiter Louis who were excellent at the beach area. We’re looking forward to come back again
Stayed 5 nights in Jun 2025

8/10 Good

Catalina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. I’ve stayed in majestic & beloved. I would say beloved had a older crow
Stayed 5 nights in Jun 2025

10/10 Excellent

JESSIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So relaxing, quiet, idyllic. We loved the experience. Quiet beach, everything is included so we would just go to the ice cream/coffee shop every couple of hours, like in a story book. We had incredibly high quality breakfast and dinner daily, classy live music at night, the whole resort wasn't too big and was enclosed, isolated from other resorts, and so quiet, and the landscaping was a main focus and was incredible...we loved the different plants and foliage, it was like being in a botanical garden. We loved to walk around and chat and just enjoy each others' company. We are 33 and 39 and most couples there were in their 40s-60s. Everyone seemed in love and enjoying each others' company. Many shimmering swimming pools as well. The AC wasn't working very well in the rooms, it was cold enough but the humidity wasn't being very well controlled. This wasn't a significant issue when compared to the rest of the ideal experience we had. We definitely want to return to this exact resort within the next year.
Stayed 4 nights in Apr 2025

10/10 Excellent

Dariel

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, wonderful staff and delicious food!!
Stayed 4 nights in Jun 2025

10/10 Excellent

Kyle Bryce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025