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Villa del Palmar Cancun Luxury Beach Resort & Spa

4.5 star property
4.5-star beachfront resort with 5 outdoor pools

Choose dates to view prices

Photo gallery for Villa del Palmar Cancun Luxury Beach Resort & Spa

View from property
Exterior
Exterior
Two Bedroom Ocean Front | View from room
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

Explore the area

View in a map
Carretera Punta Sam Km. 5.2, Mz9 SMZ2 Lote 3, Punta Sam, QROO, 77400
  • Place, Punta Sam Beach
    ‪13 min walk‬
  • Place, Playa Mujeres Golf Club
    ‪4 min drive‬
  • Place, North Beach
    ‪44 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪31 min drive‬

Room options

View all photos for Deluxe Ocean View 1 King Bed

Deluxe Ocean View 1 King Bed

Deluxe Ocean View 1 King Bed

8.6 out of 10
Excellent
(16 reviews)
  • 50 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Ocean View

1 bedroom, premium bedding, down comforters, minibar

One Bedroom Ocean View

9.0 out of 10
Wonderful
(4 reviews)
  • 107 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Suite Ocean View

View from room

Two Bedroom Suite Ocean View

8.6 out of 10
Excellent
(4 reviews)
  • 157 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe 1 King Bed

1 bedroom, premium bedding, down comforters, minibar

Deluxe 1 King Bed

8.4 out of 10
Very good
(22 reviews)
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom

1 bedroom, premium bedding, down comforters, minibar

One Bedroom

8.0 out of 10
Very good
(4 reviews)
  • 107 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Bedroom

1 bedroom, premium bedding, down comforters, minibar

Two Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 157 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Ocean Front

Two Bedroom Ocean Front

Two Bedroom Ocean Front

  • 253 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Two Bedroom Loft

Two Bedroom Loft

Two Bedroom Loft

10.0 out of 10
Exceptional
(1 review)
  • 205 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Two Bedroom Penthouse

Two Bedroom Penthouse

Two Bedroom Penthouse

  • 308 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Three Bedroom Ocean Front

Three Bedroom Ocean Front

Three Bedroom Ocean Front

  • 430 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Three Bedroom Loft

Three Bedroom Loft

Three Bedroom Loft

  • 325 sq m
  • 3 bedrooms
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Deluxe 2 Queen Beds

1 bedroom, premium bedding, down comforters, minibar

Deluxe 2 Queen Beds

7.4 out of 10
Good
(6 reviews)
  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Ocean View 2 Queen Beds

Deluxe Ocean View 2 Queen Beds | View from room

Deluxe Ocean View 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Punta Sam

On the beach.Within a 15-minute walk of the resort, you'll find Punta Sam Ferry Terminal and Punta Sam Beach. Mujeres Beach and El Meco Archaeological Site are also within 2 miles (3 km).
View more Resorts in Punta SamOpens in a new window

What's nearby

  • Punta Sam Beach - 13 min walk - 1.1 km
  • Punta Sam Ferry Terminal - 13 min walk - 1.1 km
  • Playa Mujeres Golf Club - 4 min drive - 3.9 km
  • Isla Mujeres Ferry Terminal - 44 min drive - 7.7 km
  • North Beach - 44 min drive - 8.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 34 min drive

Restaurants

  • ‪Restaurant Flamingos - ‬20 min walk
  • ‪The Deli - ‬6 min walk
  • ‪The Rooftop - ‬2 min walk
  • Blanca Blue
  • ‪Don Fernando Lobby Bar - ‬5 min drive

About this property

Villa del Palmar Cancun Luxury Beach Resort & Spa

4.5-star beachfront resort with 5 outdoor pools
Some rates at Villa del Palmar Cancun Luxury Beach Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Villa del Palmar Cancun Luxury Beach Resort & Spa you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. WiFi and wired Internet are free in public spaces. This luxury resort also offers a complimentary children's club, a children's pool, and a steam room. You'll have access to the outdoor pool at a partner property. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Punta Sam resort.

  • 415 guestrooms or units
  • 9 levels
  • 3 buildings
  • 6 dining venues
  • 5 bars or lounges
  • Built in 2010
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
Villa del Palmar Cancun Luxury Beach Resort & Spa offers 415 accommodations with MP3 docking stations and minibars. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The onsite spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 40 for adults and USD 20 for children
  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 4 hot tubs
  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch flat-screen TV with premium satellite channels
  • MP3 dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar
  • Paper towels
  • Toaster oven

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Villa del Palmar Cancun Luxury Beach Resort & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 40 for adults and USD 20 for children
  • Airport shuttle fee: USD 50 per vehicle (maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 2-device limit.

Property is also known as

Cancun Palmar
Palmar Cancun
Palmar Resort Cancun
Villa del Palmar Cancun Beach
Villa del Palmar Cancun Beach Playa Mujeres
Villa del Palmar Cancun Beach Resort
Villa del Palmar Cancun Beach Resort Playa Mujeres
Villa Palmar
Villa Palmar Cancun
Villa Palmar Resort Cancun
Villa Palmar Cancun Luxury Beach Resort Playa Mujeres
Villa Palmar Cancun Luxury Beach Playa Mujeres
Villa Palmar Cancun Luxury Beach
Villa Palmar Cancun Luxury Beach Resort
Villa del Palmar Cancun Beach Resort Spa

Reviews

Villa del Palmar Cancun Luxury Beach Resort & Spa Reviews

8.4

Very good

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 599 out of 1009 reviews
Rating 8 - Good. 204 out of 1009 reviews
Rating 6 - Okay. 85 out of 1009 reviews
Rating 4 - Poor. 49 out of 1009 reviews
Rating 2 - Terrible. 72 out of 1009 reviews

Reviews

10/10 Excellent

Yair

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
El resort es absolutamente hermoso, con varias piscinas para nadar por si las demás están llenas :). El personal es increíblemente atento y amable. Hay cinco restaurantes en el resort para elegir, aunque me gustaría que la comida mexicana fuera más auténtica, pero entiendo que hay gente y turistas de Estados Unidos de visita y la comida esta hecha a su medida. Sin embargo, fue un resort muy bonito!
Stayed 6 nights in Jun 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful
Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Yoselin

We have stayed at Villa Del Palmar every time we’ve visited Cancun — three times now — but unfortunately, our most recent experience was disappointing. Compared to our previous visits, the quality of service at the restaurants has noticeably declined, while prices have increased significantly. For what they charge, the food is just average at best, which makes it feel like poor value overall. Another thing that stood out was how the welcome has changed. We used to be greeted with a fun, tropical piña colada when we arrived — now it’s just a glass of champagne. It’s a small touch, but it felt more special and fitting for a beach resort before. We also noticed changes in the in-room snacks available for purchase. We asked why the selection now includes things like salt and vinegar chips and Snickers bars instead of more local treats, and we were told it was because some guests complained. All I have to say is, if you’re coming to Mexico, you should expect — and want — to be immersed in Mexican culture, food, and flavors. There’s no need to Americanize everything. Another major frustration was the local transportation situation. Cancun basically requires tourists to use their regulated taxi system if you don’t have your own transportation, and the prices are outrageous. We were charged $25 just to get to the ferry terminal for Isla Mujeres, while an Uber would have cost about $6.25 USD. When we asked about ordering an Uber, we were told we could, but only if we waited for it
Stayed 5 nights in Jul 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and beautiful hotel!!
Stayed 3 nights in Jun 2025

6/10 Okay

Kraig

Stayed 5 nights in Jun 2025

8/10 Good

jorge

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Well the hotel was great, with Expedia I have some issues they never resolved, I had paid extra for certain things and the communication with the hotel wasn’t great, reserve directly on their site. It was embarrassing how Expedia didn’t respond ever. I seriously doubt that I’ll ever be reserving with Expedia again. Hotel great, Expedia terrible
Stayed 4 nights in Jun 2025

10/10 Excellent

Roxanne

Travelled with family
Liked: Cleanliness, staff & service, amenities
Love it!!!
Stayed 1 night in Jun 2025

2/10 Terrible

Colin

Stayed 7 nights in Jun 2025

10/10 Excellent

Dayana

Stayed 2 nights in Jun 2025

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic resort! Very kid friendly our butlers Arad and Rafael were amazing!
Stayed 3 nights in Jun 2025

10/10 Excellent

SONG YI

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Brad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first family trip and we couldn't have picked a better place to stay. Will definitely be returning again. Everyone was so nice there. Food was amazing. Staff is excellent!!!
Stayed 5 nights in May 2025

8/10 Good

Madilynn, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Villa del Palmar was an awesome family property. LOTS of families, so if you’re planning on coming to this property w a goal to have a an adult or elevated experience, I’d suggest trying their sister property nextdoor, Garza Blanca. We’re a family of 4 with kids ages 7 and 10, VDP was perfect. We only left the resort 2X for excursions but stayed on property for 7 full days. There are no “clubs” or evening experiences for adults aside from local musicians nightly at an open air stage-that’s at Garza. There’s Legends the sports grill that has a bar frequented by Millennials (40-60 yr olds). There is NOTHING around the property entertainment or restaurant wise and taxis are grossly expensive. (A 10 minute 8 mile ride was $65 USD) You can wait for the bus but it’s inconsistent schedule, often crowded & poor bus stand. Staying w/o doing All-Inclusive is a huge fail. We were all inclusive for the duration of our stay, but on our last we paid out of pocket for the ocean grill, Bites; 4 chicken tenders, a personal pizza & cheeseburger w beer = $74 USD. My biggest disappointment in the experience overall was the inability to personalize. It was a milestone bday trip for me & my husband asked for our suite to decorated, similar to what you see in photos (A towel decoration, rose petals, etc) After speaking to Concierge AND a manager he was refused. He asked to purchase a cake & was told to eat in a restaurant. Rappi failed to deliver his order properly so I literally had nothing.
Beach has considerable amount of seaweed throughout the day despite multiple tractor removals. Significantly rocky shores.
Beautiful night views of properties restaurants
Mornings off the balcony are picturesque.
Davino (Seafood/Italian restaurant) had by far the most elevated menu and service.
Stayed 6 nights in Jun 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love this hotel, will definitely stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved the staff, the room, amenities. Everything was amazing.
Stayed 3 nights in May 2025

10/10 Excellent

Osbel

Stayed 3 nights in May 2025

10/10 Excellent

KRISTINE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful
Stayed 7 nights in May 2025

10/10 Excellent

Osbel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
El Davino restaurante magnifica comida atención 5 estrellas
Stayed 3 nights in May 2025

10/10 Excellent

Sean

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place and staff were super friendly. The SPA was a great add to our trip!
Stayed 4 nights in May 2025

10/10 Excellent

Leslie

Stayed 1 night in May 2025

6/10 Okay

Vadim

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2025

4/10 Poor

Ivan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Not good food is not tasty
Stayed 5 nights in May 2025

10/10 Excellent

Brooke

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was awesome. everything about it is perfect
Stayed 7 nights in May 2025

10/10 Excellent

Nayelli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great!
Stayed 5 nights in Apr 2025