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Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only

4.5 star property
4.5-star adults-only hotel near Playa Mujeres Golf Club

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Photo gallery for Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only

Relax by the pool surrounded by lounge chairs and umbrellas, with a bar and seating area nearby.
Relax in style with a comfortable seating area and stunning views through large windows.
Relax in our spacious lobby, featuring a central seating area with a curved sofa and armchairs, a reception desk, and stunning views of the outside.
Enjoy expansive views of the surrounding landscape from the comfort of this stylish space, featuring wicker furniture and a unique woven ceiling.
Enjoy dining under a shaded pergola with ocean views.

Popular amenities

  • Bar
  • All-inclusive
  • Breakfast included
  • Room service

Explore the area

Map
Carretera a Punta Sam, SM006 MZA2 Lote 7, 08 Zona Coster Zona Continental, Costa Mujeres, QROO, 23028
  • Playa Mujeres Golf Club
    ‪8 min drive‬
  • Isla Mujeres Ferry Terminal
    ‪56 min drive‬
  • North Beach
    ‪57 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)

Room options

View all photos for STAR Class Junior Suite Ocean View

View from room

STAR Class Junior Suite Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Directors Suite One Bedroom

View from room

Directors Suite One Bedroom

  • 114 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

8.8 out of 10
Excellent
(40 reviews)
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite Swim Out

Terrace/patio

STAR Class Junior Suite Swim Out

8.0 out of 10
Very good
(6 reviews)
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Swim Out

Terrace/patio

Junior Suite Swim Out

8.0 out of 10
Very good
(25 reviews)
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for STAR Class Directors Suite One Bedroom

View from room

STAR Class Directors Suite One Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 114 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for STAR Class Junior Suite

View from room

STAR Class Junior Suite

  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds and 1 Double Sofa Bed

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About the area

Costa Mujeres

Costa Mujeres retreat .You'll be within 3 miles (5 km) of Playa Mujeres Golf Club and 9 miles (15 km) of Ultramar Ferry Puerto Juárez. Isla Mujeres Ferry Terminal and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are within 12 miles (20 km).

What's nearby

  • Playa Mujeres Golf Club - 8 min drive - 4.8 km
  • Mujeres Beach - 11 min drive - 6.2 km
  • Ultramar Ferry Puerto Juárez - 19 min drive - 14.7 km
  • Isla Mujeres Ferry Terminal - 56 min drive - 15.9 km
  • North Beach - 57 min drive - 16.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 41 min drive

Restaurants

  • ‪Isla Blanca - ‬5 min drive
  • ‪So Cal Gourmet Food Emporium - ‬1 min walk
  • ‪Flavors - ‬16 min walk
  • ‪Mar - ‬15 min walk
  • ‪Braza Grill - ‬1 min walk

About this property

Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only

4.5-star adults-only hotel near Playa Mujeres Golf Club
Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only offers its guests a full-service spa, 4 outdoor swimming pools, a 24-hour health club, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite business center. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only. Free self parking and valet parking are available.

This 4.5-star Costa Mujeres hotel is smoke free.

  • 380 guestrooms or units
  • Built in 2019
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
  • Swim-up bar
Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only offers 380 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Rooms open to furnished balconies or patios. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, PH Spa. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour health club
  • 4 outdoor pools
  • Full-service spa
  • Pilates classes
  • Sauna
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Front entrance ramp
  • No elevator
  • Portable bathtub seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: MXN 33.94 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Planet Hollywood Adult Scene Cancun All Inclusive
Planet Hollywood Adult Scene Resort Spa All Inclusive
Planet Hollywood Adult Scene Cancun Resort Spa All Inclusive

Planet Hollywood Adult Scene Cancun, An Autograph Collection All Inclusive Resort - Adults Only Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 295 out of 618 reviews
Rating 8 - Good. 128 out of 618 reviews
Rating 6 - Okay. 77 out of 618 reviews
Rating 4 - Poor. 56 out of 618 reviews
Rating 2 - Terrible. 62 out of 618 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Stacey

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Room was gorgeous. Staff was extremely friendly. Food options were not the best. Everything seemed to have been served at room temperature. Alcohol choices were not good and the premium package for alcohol was overpriced in my opinion.
Stayed 4 nights in Jun 2025

10/10 Excellent

cosimo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect
Stayed 4 nights in Apr 2025

8/10 Good

Blair

Travelled with partner
Liked: Amenities
Our concierge Marla was fantastic. A little disappointed in some of the wait staff as they didn’t seem very friendly or helpful. Maybe they were unstaffed. The food was not the best besides the sushi place it was fantastic along with our waiter!
Stayed 7 nights in Apr 2025

10/10 Excellent

Rajvir Singh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing and friendly with quick efficient service. Overall amazing beautiful resort with hardly any bugs and wildlife which really suprised me. They are always raining the cleanliness of the resort which I appreciate and it was an overall a 10/10 experience.
Stayed 6 nights in Apr 2025

2/10 Terrible

Jadyn

Travelled with group
Disliked: Property conditions & facilities
I stayed at 2 other resorts and way better entertainment, music was horrible in the club from all 12 of my group that went said the same thing cold shower not hot water once’s or warm
Stayed 6 nights in Apr 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room, food and staff were wonderful. Expedia host Marla made our life easier since day one. She assisted booking all of our dinners including romantic beach dinner. She was always available to answer our questions
Stayed 4 nights in Apr 2025

10/10 Excellent

Annie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Les gens pouvaient réserver les chaises à la piscine en mettant des serviettes emes’ils n’occupaient pas les places. C’est dommage et ça limitit grandement les places à la piscine …..
Stayed 7 nights in Apr 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

4/10 Poor

Nyeefa Mishay

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

Alba

Travelled with family, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
I was disappointed with my stay and I go to Cancun atleast once a year. We always get a swim out room and this stay was no different. But the 2 rooms we got were beach facing and got NO sun. The water was freezing and we were unable to use the swim up. The room needed some upgrading. The mattress was the hardest mattress I’ve ever slept on at a resort. And out shower smelt of mildew from the drain. We told our concierge but all that was done was air freshener was sprayed. Sadly, we won’t be returning to this resort.
Stayed 4 nights in Apr 2025

10/10 Excellent

Lynne Carmen Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 5 nights in Apr 2025

8/10 Good

Raghad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was absolutely beautiful and all staff were very kind.
Stayed 6 nights in Apr 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Beautiful views. Just a bit unorganized with some of the logistics.
Stayed 5 nights in Apr 2025

10/10 Excellent

Ronnie

Stayed 4 nights in Apr 2025

10/10 Excellent

Chris

Stayed 4 nights in Feb 2025

10/10 Excellent

Labon A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurants were really nice with great food. The Cleaning staff were on point!
Stayed 5 nights in Apr 2025

10/10 Excellent

Dennis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfied
Stayed 3 nights in Apr 2025

2/10 Terrible

Jacob

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Garbage don’t waste your money
Stayed 4 nights in Apr 2025

8/10 Good

Philip James

Stayed 5 nights in Mar 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was impeccable.
Stayed 8 nights in Mar 2025

10/10 Excellent

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Apr 2025

10/10 Excellent

Kirby Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
T
Stayed 7 nights in Mar 2025

8/10 Good

Aliesha

Liked: Cleanliness, property conditions & facilities
I didnt like the fact i had to fine my own transportation. And my fan didnt work in my room. They came out 3x to fix it.
Stayed 3 nights in Apr 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Booking online was difficult. Tried messaging resort via phone and email with no success. Communication is a problem.
Stayed 5 nights in Mar 2025

10/10 Excellent

Richard Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice people and it had a great layout.
Stayed 5 nights in Mar 2025