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Excellence Playa Mujeres - Adults Only All Inclusive

5.0 star property
5-star beachfront property with 7 outdoor pools

Choose dates to view prices

Photo gallery for Excellence Playa Mujeres - Adults Only All Inclusive

Relax by the ocean with a swim in the large pool, surrounded by sun loungers and shaded by thatched umbrellas.
Experience the grandeur of our atrium, featuring a central seating area, grand staircase, and lush greenery.
Relax in a serene setting with two swings suspended among lush greenery, overlooking the ocean.
Relax by the infinity pool surrounded by lush greenery and ocean views.
Relax in a serene space with a sliding glass door leading to a tropical view, a comfortable sofa, and a stylish coffee table.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
Prolongacion Bonampak S/N Mz 1 Lt 10, SM 3, Playa Mujeres, Punta Sam, QROO, 77400
  • Mujeres Beach
    ‪8 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪46 min drive‬
  • North Beach
    ‪47 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪34 min drive‬

Room options

View all photos for Excellence Club Junior Suite Pool View

Relax in a serene space with a sliding glass door leading to a tropical view, a comfortable sofa, and a stylish coffee table.

Excellence Club Junior Suite Pool View

8.0 out of 10
Very good
(5 reviews)
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim Up Suite Pool View

Relax by the infinity pool overlooking the serene landscape.

Excellence Club Junior Swim Up Suite Pool View

9.6 out of 10
Exceptional
(7 reviews)
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Spa or Pool View

Relax in comfort with a four-poster bed and seating area, complete with a sofa and armchairs.

Junior Suite Spa or Pool View

9.4 out of 10
Exceptional
(73 reviews)
  • 75 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Swim Up Suite Spa or Pool View

Relax in comfort with a four-poster bed and seating area, complete with a sofa and armchairs.

Junior Swim Up Suite Spa or Pool View

9.8 out of 10
Exceptional
(29 reviews)
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite With Plunge Pool

Relax on the outdoor terrace with a sofa, lounge chairs, and a small table, surrounded by lush greenery and a stunning view.

Terrace Suite With Plunge Pool

8.6 out of 10
Excellent
(12 reviews)
  • 149 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two-Story RooftopTerrace Suite Spa or Pool View

Relax in a shaded hot tub area with a clear view of the surrounding landscape.

Two-Story RooftopTerrace Suite Spa or Pool View

9.2 out of 10
Wonderful
(7 reviews)
  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean View

Enjoy a sea view from the balcony, relax in the seating area with a sofa and armchairs, and unwind with a flat-screen TV.

Excellence Club Junior Suite Ocean View

9.6 out of 10
Exceptional
(10 reviews)
  • 75 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

Relax on the deck with a hot tub and enjoy the serene ocean view.

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

10.0 out of 10
Exceptional
(7 reviews)
  • 75 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Hot tub
  • All-inclusive
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4.2 out of 5, Very good, 1,007 reviews
The price is CA $198
CA $250 total
includes taxes & fees
Aug 18 - Aug 19
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About the area

Punta Sam

On the beach.Your stay at this Playa Mujeres property places you within 2 miles (3 km) of Mujeres Beach and Punta Sam Ferry Terminal. Punta Sam Beach and Playa Mujeres Golf Club are also within 2 miles (3 km).

What's nearby

  • Mujeres Beach - 8 min walk - 0.7 km
  • Playa Mujeres Golf Club - 4 min drive - 2.8 km
  • Isla Mujeres Ferry Terminal - 46 min drive - 9.1 km
  • North Beach - 47 min drive - 9.4 km
  • Dolphin Discovery - 50 min drive - 12.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 38 min drive

Restaurants

  • ‪Hiroshi Bar - ‬6 min drive
  • ‪World Café - ‬7 min drive
  • ‪Don Fernando Lobby Bar - ‬5 min drive
  • ‪Caprichos Villa del Palmar - ‬5 min drive
  • ‪Davinos - ‬5 min drive

About this property

Excellence Playa Mujeres - Adults Only All Inclusive

5-star beachfront property with 7 outdoor pools
Excellence Playa Mujeres - Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Walk outside to smell the salt air and watch the ocean waves from the property's beach. At Excellence Playa Mujeres - Adults Only All Inclusive you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 11 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 7 poolside bars and 11 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a 24-hour fitness center, and a hot tub. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Punta Sam property.

  • 450 guestrooms or units
  • 4 levels
  • 9 buildings
  • 11 dining venues
  • 7 bars by the pool
  • 11 bars or lounges
  • Deli
  • Terrace on the roof
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • BBQ grill(s)
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
  • Swim-up bar
Excellence Playa Mujeres - Adults Only All Inclusive offers 450 accommodations with free minibar items and minibars. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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Excellence Coral Playa Mujeres - Adults Only All Inclusive

  • On private beach
  • Pool
  • Hot tub
  • All-inclusive
4.6 out of 5, Wonderful, 153 reviews
The price is CA $806
CA $806 total
includes taxes & fees
Aug 27 - Aug 28
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free valet parking on site

Food and drink

  • 11 bars/lounges
  • 11 restaurants
  • 7 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 7 outdoor pools
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Kayaking
  • Library
  • Outdoor tennis court
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Volleyball
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (44 inches high)

Room amenities

Entertainment

  • 55-inch LED TV with premium cable/satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Excellence Playa Mujeres - Adults Only All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

No shows require payment in full, including taxes and service fee.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Excellence Playa Mujeres - Adults Only All Inclusive Punta Sam

Excellence Playa Mujeres - Adults Only All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 937 out of 1222 reviews
Rating 8 - Good. 157 out of 1222 reviews
Rating 6 - Okay. 78 out of 1222 reviews
Rating 4 - Poor. 17 out of 1222 reviews
Rating 2 - Terrible. 33 out of 1222 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Aaron

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time. Lots to do on resort and great excursions!!
Stayed 5 nights in Jun 2025

2/10 Terrible

Nia Maisha

Didn’t stat at property! Yet still charged
Stayed 3 nights in Apr 2025

10/10 Excellent

Edward Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful.
Stayed 5 nights in Apr 2025

10/10 Excellent

Corry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was phenomenal and the staff was great. I would really love to go back to this resort.
Stayed 6 nights in Apr 2025

2/10 Terrible

MARIALINA

Stayed 4 nights in May 2025

10/10 Excellent

Sidharth, ST BRUNO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful two weeks at this resort and already look forward to coming back one day. My room and balcony were fantastic. There are many pools to choose from and the white sandy beach is just breathtaking. This is a real paradise location that everyone I met enjoyed. The best part however are the kind and helpful staff. They made my stay perfect, such as the impeccable service at the restaurants to the service for various activities and excursions. I would specifically like to point out: Hector at Basmati restaurant. Cesar and David at the main bar. Yeni , Gustavo, Raquel - tea and coffee station. Viridiana - restaurant Albert and Isabel - outside bar Tonatiuh and Alberto - breakfast Thank you for making my stay a beautiful dream!
Stayed 14 nights in Apr 2025

10/10 Excellent

Ayla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 4 nights in Apr 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Jerald Lee, Fairfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wionderful. Best resort I have ever stayed.
Stayed 7 nights in Apr 2025

10/10 Excellent

Jesse Taylor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an awesome stay and will continue to be our go-to. Cesar at the martini bar is the hardest worker I know, and remembers everyone he meets. As far as Expedia goes, we were supposed to have a free room upgrade, but they didn’t know anything about that at the resort. Also, when we booked the airport transfer on Expedia, they took us to the wrong hotel.
Stayed 7 nights in Apr 2025

6/10 Okay

Dawn

Stayed 6 nights in Apr 2025

6/10 Okay

Dawn

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice
Stayed 6 nights in Apr 2025

10/10 Excellent

Davidson Chizorom

Stayed 4 nights in Apr 2025

8/10 Good

Alexsandra, Bellingham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Amenities, property conditions & facilities
Absolutely loved this place. Room was clean, everyone was so nice Staff was excellent A
Stayed 3 nights in Apr 2025

8/10 Good

Hillary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Erica, Tampa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Milad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is a bit dated, staff were friendly but didn’t seem like they were top talent, and food was good, not excellent.
Stayed 4 nights in Apr 2025

10/10 Excellent

Nancy

Stayed 5 nights in Apr 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Great property… very quiet and serene. Food was generally good and the staff was great.
Stayed 4 nights in Mar 2025

10/10 Excellent

Lyssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place!
Stayed 3 nights in Apr 2025

10/10 Excellent

Martina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beauty of the resort, design, decoration, friendly staff. Very clean, dining options. Love for details, rooms.
Stayed 7 nights in Apr 2025

10/10 Excellent

Andres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing bday experience.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff and lots of wonderful food options.
Stayed 4 nights in Apr 2025