Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free

4.0 star property
4-star beachfront hotel near Isla Mujeres Ferry Terminal

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Photo gallery for Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free

2 outdoor pools, sun loungers
Belo Presidential Suite 1 King Bed Ocean View | Beach/ocean view
Belo Presidential Suite 1 King Bed Ocean View | Terrace/patio
Exterior
3 bars/lounges, poolside bar, beach bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • All-inclusive

Explore the area

Map
Laguna Mar M 72 L 5, Isla Mujeres, QROO, 77400
  • Dolphin Discovery
    ‪16 min walk‬
  • Isla Mujeres Ferry Terminal
    ‪6 min drive‬
  • North Beach
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪74 min drive‬

Room options

Luxury Junior Suite King with Balcony

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Junior Suite Double Beds

8.8 out of 10
Excellent
(13 reviews)
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Junior Suite King Bed

9.0 out of 10
Wonderful
(18 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Junior Suite 2 DB with Terrace

9.0 out of 10
Wonderful
(6 reviews)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

Belo Presidential Suite 1 King Bed Ocean View

  • 236 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

In love Suite 1 King Bed with Terrace and Jacuzzi

10.0 out of 10
Exceptional
(1 review)
  • 94.8 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Belo Deluxe Suite King Bed - Adults Only

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Junior Suite 2 DB with Balcony

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

Luxury Junior Suite King with Terrace

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Junior Suite Extra Large King Bed Ocean View with Balcony

9.8 out of 10
Exceptional
(11 reviews)
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Ocean Front Villa 1 King and 2 Double Beds up to 4 adults included

  • 50 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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About the area

Isla Mujeres

Beachfront retreat .You'll be within 3 miles (5 km) of Punta Sur and 6 miles (10 km) of Isla Mujeres Ferry Terminal with a stay here. North Beach is within 6 miles (10 km) and Playa Mujeres Golf Club is within 12 miles (20 km).

What's nearby

  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 2 min walk - 0.2 km
  • Dolphin Discovery - 16 min walk - 1.4 km
  • Isla Mujeres Ferry Terminal - 6 min drive - 4.6 km
  • North Beach - 6 min drive - 4.9 km
  • Punta Sur - 6 min drive - 4.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 122 min drive

Restaurants

  • ‪Buffet Restaurant - ‬11 min walk
  • ‪IceBar Mexico - ‬6 min walk
  • ‪Mango Café - ‬4 min drive
  • ‪Playa Tiburón - ‬7 min walk
  • ‪Taboo - ‬14 min walk

About this property

Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free

4-star beachfront hotel near Isla Mujeres Ferry Terminal
Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. After a day at the beach, cool off in one of the 2 outdoor swimming pools at Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free and enjoy amenities like a health club.

There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This all-inclusive hotel also offers a rooftop terrace and a garden. Self parking is free.

This 4-star Isla Mujeres hotel is smoke free.

  • 65 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 3 bars or lounges
  • Built in 2019
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free offers 65 air-conditioned accommodations with minibars and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, and complimentary toiletries.

This Isla Mujeres hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and Swedish massages.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • 2 outdoor pools

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A poolside bar

Things to do

  • 2 outdoor pools
  • 3 hot tubs
  • Health club
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Meal delivery service
  • Minibar
  • Room service

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150 per stay
  • Service fee: USD 10.2 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 582 out of 1000 reviews
Rating 8 - Good. 188 out of 1000 reviews
Rating 6 - Okay. 116 out of 1000 reviews
Rating 4 - Poor. 57 out of 1000 reviews
Rating 2 - Terrible. 57 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Sara

Liked: Cleanliness
Disliked: Amenities
The property was clean and all of the wait staff were fantastic. There isn’t much of a beach and you can’t really swim by the hotel. We had a water leak in the ceiling of our bathroom that was dripping. I was a little disappointed we weren’t offered a different room (Mateo told us only 9 rooms in the hotel were booked so there were empty rooms). We only had one day left so I didn’t make it a big deal. Also, there is no door on the shower area of the bathroom. Fine if traveling with a significant other but could be weird with friends. The toilet area does have a door. We loved the iguana that lives by the pool and the two kitties that hang out in the beach.
Stayed 5 nights in May 2025

8/10 Good

Sherry Shandell

Travelled with family and small children
Liked: Cleanliness, staff & service
Limited food options. Beach area very small and can’t get in water pass shore line due to large sand bags
Stayed 5 nights in Apr 2025

6/10 Okay

Helen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

tanya m

Stayed 4 nights in Mar 2025

10/10 Excellent

lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very attentive, food menu was limited ( I was wanting pizza and several days not available) rooms are beautiful, beds and massage on beach was the best
Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities

So-so Stay

Property not as nice as I hoped. Boasts 3 restaurants but hours of service were short. Of the 1 restaurant that was open early and late, service was lacking. Hot tubs were either not working or closed. Staff was nice and helpful so not their fault.
Stayed 7 nights in Mar 2025

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property, all staff, our room and location, room 107, the food and options, the pool, the beach. The beach area is small but it seemed most people spent their time at the pool. It was nice to be away from the busy Playa Norte area. This is not a party hotel. They play music in the common areas but it doesn’t start until late morning and it’s done by 11:00 pm. They have masseuse on property and they are amazing.
Stayed 9 nights in Mar 2025

6/10 Okay

Drew

Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Matteo at the front desk was amazing! Hugo and Enrique in the dining room were always accommodating and provided great service.
Stayed 9 nights in Mar 2025

8/10 Good

Lori

Travelled with partner
Liked: Property conditions & facilities
Pool decking too small hard to navigate at times
Stayed 4 nights in Mar 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Belo staff were amazing! The dining options, however, got old very quickly as they were limited. I would highly recommend breakfast only and eating at the property only one or two nights. Hotel Belo has ok dining. They lack consistency in creating the dishes but it was never bad food. What Belo lacked in dining options they made up for in quality of staff and service. Belo had a very quiet location compared to the party area on Playa Norte with plenty of transportation options and a few other areas to explore at neighboring resorts and beach clubs. Fernando, Luis, Matteo, and Hugo did not disappoint with their great service. The rooms were clean, the drinks were good, the people were interesting, the atmosphere was quiet, and the views of sunset were spectacular. One thing that Belo exceeds other properties on is the fact that you do not have to wake up early to get a spot in the shade either on the beach or by the pool. Plenty of sun and shade to relax in while enjoying your tranquil vacation at Hotel Belo. Thanks Hotel Belo staff for an amazing first trip to Isla Mujeres!
Stayed 7 nights in Mar 2025

10/10 Excellent

André Cyrille, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel très amical, aimable et serviable. Réponse et service rapide du personnel lorsque nécessaire.
Stayed 7 nights in Mar 2025

8/10 Good

Nicole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice property but no entertainment and really no beach. Limited dining. Rooms were great! But we didn’t spend time inside. Small kids or honeymooners- great place. Want some fun, find a property with more action
Stayed 5 nights in Mar 2025

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We very much enjoyed our 5 days at Hotel Belo. It is a smaller, intimate resort with a lovely pool and rooms, but an especially kind and friendly staff. Much thanks to Mateo, Kassandra, Hugo and Julio for making us feel so welcome. This hotel is perfect for those who would like to relax and enjoy their vacation without the large crowds in Playa Norte. Plan on renting a golf cart or taking taxis to get around the island. Both are very easy to get.
Stayed 5 nights in Mar 2025

6/10 Okay

Steven

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel is a little ways away from the main areas. You will need a golf cart or taxi for access. The staff was grrat and service is wonderful. They have pools and 6 hot tubs. Private beach area, spa services were out of this world. Rooms are very clean, and beds are like slepping on a cloud. Only con wouod be the food. Food was ok butbwould expect a little better menu at an all-inclusive resort.
Stayed 1 night in Apr 2025

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is small, quiet and quaint. The restaurant and snack bar's food was amazing with enough options that you won't get sick of the food there. Has two pool options a larger pool at ground level and a smaller infinity pool on the rooftop as well as access to a private beach area. Julio the snack bar server was great! We would definitely come back again.
Stayed 4 nights in Mar 2025

10/10 Excellent

page

Stayed 3 nights in Mar 2025

10/10 Excellent

Erika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a place to relax, have drinks and great food..Hotel Belo is the place you want to go!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Shaelyn

Stayed 2 nights in Mar 2025

8/10 Good

romald

Stayed 2 nights in Mar 2025

10/10 Excellent

Marla Kim, Plano

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at hotel Belo made everything worth the trip! They all worked so hard to make you stay the best it could be !
Stayed 4 nights in Mar 2025

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a nice four star. The beach was almost non existent and full of seaweed in the water. The food was decent though only two restaurants. Room was large and beautiful. Nice view to the ocean. Great pool too. Good for families.
Stayed 3 nights in Mar 2025

8/10 Good

Elizabeth, Bayonne

Liked: Staff & service
Stayed 3 nights in Feb 2025

4/10 Poor

Carmen Anca

Disliked: Cleanliness, staff & service, property conditions & facilities
I do not recommend few food options and those that are, are mediocre this hotel is not all inclusive
Stayed 7 nights in Mar 2025

10/10 Excellent

Janine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff goes beyond expectations!

The staff worked so hard to ensure our family had everything we'd like during our vacation. The restaurant offered excellent food and service (shout out to Arnulfo and Hugo.) The snack bar also had delicious options. The beach was clean, however the ocean was difficult to walk in, due to the wave breaks placed in the water. The shape of the ground level pool doesn't make you feel like you're sharing a pool with a bunch of other people. The roof top pool offers a beautiful view of the ocean. We splurged and got 2 massages during our stay. The massages are given on a hut on the beach. The therapists were friendly and gave stellar service. I would definitely recommend staying here!
Stayed 5 nights in Mar 2025