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Bahía Tolok

3.5-star property
Av Rueda Medina Prolongación aeropuerto, Isla Mujeres, QROO 1-855-887-0424
4.8 out of 5
Exceptional!
See all 4 travelocity Reviews

"We weren’t sure what to expect of Bahia Tolok but we were very pleasantly surprised. It was VERY clean and the staff were all so nice. It is very walk ... " More

By a verified traveller on Sun 25 Feb 2024

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Hotel Description

3.5-star spa hotel near North Beach

Seaside stay

You'll be within half a mile (1 km) of Garrafon Natural Reef Park and 2 miles (3 km) of North Beach with a stay here. Isla Mujeres Ferry Terminal and Miguel Hidalgo are also within 2 miles (3 km).

Full-service spa, outdoor pool

A full-service spa and an outdoor pool are featured at this hotel. Guests will appreciate free perks like free self parking and WiFi in public areas. A terrace, a garden, and a picnic area are also on offer.

Basic Room, 1 King Bed, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max
CA $153* Per night/room 3 May - 4 May

Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Comfort Penthouse

Bed Count 1 King Bed Maximum Occupancy 3 Max

Presidential Cabin

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Comfort Apartment, 2 Double Beds, Balcony, Sea View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Bahía Tolok ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Bahía Tolok

Everyone (1) Family (2)
5 out of 5
We weren’t sure what to expect of Bahia Tolok but we were very pleasantly surprised. It was VERY clean and the staff were all so nice. It is very walkable to many locations, which we loved. If you weren’t up for walking it may not be the number one choice. Only complaints: the restaurant is closed so getting good coffee is a bit of a hike and the pillows were pretty hard.

Posted by on 25 Feb. 2024

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Comment from Hotel Management

26 Feb. 2024 by Equipo Tolok

It's good that you liked staying with us.Thank you for your comments, they help us improve our service.

4 out of 5

Posted by , from ST LOUIS on 10 Feb. 2024

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5 out of 5
Will be staying here again.

Posted by on 20 May 2023

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Comment from Hotel Management

27 Jun. 2023 by Gerente administrativo

WE ARE WAITING FOR YOU HERE

5 out of 5
Muy amables, camas cómodas, lugar limpio. Nos quedamos sin luz y agua por medio la tormenta pero es entendible. Me gusto

Posted by on 22 Mar. 2023

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About the Bahía Tolok

Location Av Rueda Medina Prolongación aeropuerto, Isla Mujeres, QROO 77400

Property Features

Bahía Tolok offers its guests a full-service spa, an outdoor pool, and a children's pool. WiFi is free in public spaces. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and barbecue grills are also featured at Bahía Tolok. The hotel can provide concierge services and wedding services. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Isla Mujeres hotel.

  • 11 guestrooms or units
  • Meeting rooms
  • 646 sq ft of conference space
  • 60 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Bahía Tolok offers 11 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with cable channels, first-run movies, and pay movies. Bathrooms include rainfall showerheads and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

  • Private balcony
  • Flat-screen television
  • Cable channels
  • First-run movies
  • Netflix
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Rainfall showerhead
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Wardrobe or closet

Spa Services

  • Facial treatments
  • Massages on beach
  • Manicures and pedicures
  • Massages
  • Deep tissue massage
  • Swedish massage
  • Sports massage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:30 PM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 6:00 AM - 11:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Bahía Tolok offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 6:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at Bahía Tolok

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, and PayPal.

  • No rollaway/extra beds available
  • No elevators
  • Service animals not allowed
  • Front desk opens daily at 6:00 AM
  • Front desk closes daily at 11:00 PM
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Mobile payments
  • PayPal
  • Property is not currently implementing any enhanced cleaning measures
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MXN 1000.0 per night
  • Deposit is payable by PayPal and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2300 per person
  • Credit card charges are subject to a surcharge of 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bahía Tolok Isla Mujeres
  • Aparthotel Bahía Tolok Isla Mujeres
  • Bahía Tolok Aparthotel Isla Mujeres
  • Isla Mujeres Bahía Tolok Aparthotel
  • Bahía Tolok Aparthotel
  • Aparthotel Bahía Tolok
  • Bahía Tolok Hotel
  • Bahía Tolok Isla Mujeres
  • Bahía Tolok Hotel Isla Mujeres

You should know

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.