Ocean Allure Costa Mujeres - Adults Only - All Inclusive

CatĂ©gorie d’hĂ©bergement : 5 et plus
Hébergement tout inclus 5 étoiles sur la plage avec 5 piscines extérieures

Choisissez des dates pour afficher les prix

Galerie de photos de l’hĂ©bergement Ocean Allure Costa Mujeres - Adults Only - All Inclusive

Sur la plage, sable blanc
Privilege Master Suite Ocean Front | Vue sur la plage ou l’ocĂ©an
Privilege Master Suite Ocean Front | Articles de minibar gratuits, coffre-fort, bureau
5 piscines extérieures, cabanas (supplément), parasols
Privilege Master Suite Ocean Front | Salle de séjour

Avis

9,0 sur 10 – 
Merveilleux

Commodités populaires

  • Piscine
  • DĂ©jeuner compris
  • Tout inclus
  • Spa
  • Stationnement compris
  • Wi-Fi gratuit

Explorez la région

Afficher sur la carte
SM 006, MZA 002, LT 001, PLAYA CONDOMINIO MAESTRO COSTA, Costa Mujeres, QROO, 77400
  • Place, Playa Mujeres Golf Club
    â€Ș8 min en voiture‬
  • Place, Plage Mujeres
    â€Ș10 min en voiture‬
  • Place, Plage de Punta Sam
    â€Ș13 min en voiture‬
  • Airport, CancĂșn, Quintana Roo (CUN-AĂ©roport international de CancĂșn)
    â€Ș52 min en voiture‬

Options de chambre

Suite Junior, vue sur le jardin

8,8 sur 10
Excellent
(15 avis)
  • Vue sur le jardin
  • 53 mÂČ
  • 1 chambre
  • 4 personnes
  • 1 trĂšs grand lit et 1 canapĂ©-lit (double) ou 2 lits jumeaux et 1 canapĂ©-lit (double)

Suite Junior, vue sur la piscine

9,0 sur 10
Merveilleux
(2 avis)
  • 53 mÂČ
  • 1 chambre
  • 4 personnes
  • 1 trĂšs grand lit et 1 canapĂ©-lit (double) ou 2 lits jumeaux et 1 canapĂ©-lit (double)

Suite Junior, vue sur la mer

7,4 sur 10
Bien
(13 avis)
  • Vue sur l’ocĂ©an
  • 53 mÂČ
  • 1 chambre
  • 4 personnes
  • 1 trĂšs grand lit et 1 canapĂ©-lit (double) ou 2 lits jumeaux et 1 canapĂ©-lit (double)

Swim Up Junior Suite

8,4 sur 10
TrĂšs bien
(5 avis)
  • Vue sur le jardin
  • 53 mÂČ
  • 1 chambre
  • 4 personnes
  • 1 trĂšs grand lit et 1 canapĂ©-lit (double) ou 2 lits jumeaux et 1 canapĂ©-lit (double)

Privilege Junior Suite

7,2 sur 10
Bien
(5 avis)
  • Vue sur le jardin
  • 60 mÂČ
  • 1 chambre
  • 4 personnes
  • 1 trĂšs grand lit et 1 canapĂ©-lit (double) ou 2 lits jumeaux et 1 canapĂ©-lit (double)

Privilege Junior Suite Sea View

8,4 sur 10
TrĂšs bien
(8 avis)
  • Vue sur l’ocĂ©an
  • 60 mÂČ
  • 1 chambre
  • 4 personnes
  • 1 trĂšs grand lit et 1 canapĂ©-lit (double) ou 2 lits jumeaux et 1 canapĂ©-lit (double)

Privilege Swim Up Junior

9,0 sur 10
Merveilleux
(2 avis)
  • Vue sur le jardin
  • 60 mÂČ
  • 4 personnes
  • 1 trĂšs grand lit et 1 canapĂ©-lit (double) ou 2 lits jumeaux et 1 canapĂ©-lit (double)

Privilege Master Suite Ocean Front

9,8 sur 10
Exceptionnel
(8 avis)
  • Vue sur l’ocĂ©an
  • 108 mÂČ
  • 1 chambre
  • 4 personnes
  • 1 trĂšs grand lit et 1 canapĂ©-lit (double)

Privilege Junior Suite Ocean Front

  • Vue sur l’ocĂ©an
  • 1 chambre
  • 4 personnes
  • 1 grand lit et 1 canapĂ©-lit (double) ou 1 grand lit

À propos du quartier

Costa Mujeres

SĂ©jour au bord de la plage.À moins de 10 km de hĂ©bergement tout inclus, vous trouverez Playa Mujeres Golf Club et Plage Mujeres. Gare maritime Punta Sam et Plage de Punta Sam se trouvent Ă©galement Ă  moins de 10 km.

À proximitĂ©

  • Playa Mujeres Golf Club - 8 min en voiture - 6.1 km
  • Plage Mujeres - 10 min en voiture - 7.4 km
  • Plage de Punta Sam - 13 min en voiture - 9.9 km
  • Gare maritime Punta Sam - 13 min en voiture - 9.9 km
  • Site archĂ©ologique d'El Meco - 16 min en voiture - 12.7 km

Transport

  • CancĂșn, Quintana Roo (CUN-AĂ©roport international de CancĂșn) : Ă  50 min en voiture

Restaurants

  • â€ȘSo Cal Gourmet Food Emporium - ‬15 min Ă  pied
  • â€ȘGrand Caribe - ‬19 min Ă  pied
  • â€ȘKulinarium Riu Latino - ‬4 min en voiture
  • â€ȘThe Shores Restaurant - ‬15 min Ă  pied
  • â€ȘRestaurante Grill - ‬19 min Ă  pied

À propos de cet hĂ©bergement

Ocean Allure Costa Mujeres - Adults Only - All Inclusive

Hébergement tout inclus 5 étoiles sur la plage avec 5 piscines extérieures
Ocean Allure Costa Mujeres - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Ocean Allure Costa Mujeres - Adults Only - All Inclusive, you'll find 5 outdoor swimming pools, a lazy river, and a fitness center. There are 8 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 10 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Spa services, a terrace, and multilingual staff are also featured at the luxury Ocean Allure Costa Mujeres - Adults Only - All Inclusive. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Costa Mujeres property.

  • 599 guestrooms or units
  • 8 dining venues
  • 2 bars by the pool
  • 10 bars or lounges
  • Meeting rooms
  • Built in 2024
  • Buffet breakfast (free)
  • Cabanas by the pool (surcharge)
  • Umbrellas for the pool
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Elevator
  • Smoking in designated areas
Ocean Allure Costa Mujeres - Adults Only - All Inclusive possÚde 599 accessibles par des couloirs extérieurs. Toutes comprennent : articles de minibar gratuits et coffre-fort. Les clients peuvent accéder à Internet gratuitement par une connexion sans fil (vitesse de 50 Mb/s ou plus.

La salle de bain comprend : baignoire ou douche, peignoirs, pantoufles et séchoir à cheveux. Les services d'affaires comprennent : un bureau et un téléphone. Les appels locaux gratuits sont aussi compris (certaines restrictions peuvent s'appliquer). De plus, les chambres comprennent eau embouteillée (gratuite) et ventilateur de plafond. Commodités fournies sur demande : changement des serviettes (sur demande) et changement de la literie (sur demande). L'entretien ménager est assuré tous les jours.

Les clients peuvent se faire dorloter en profitant des services du spa sur place. Les services proposés incluent des massages.

Hébergements similaires

CommoditĂ©s de l’hĂ©bergement

Internet

  • Disponible dans toutes les chambres : Wi-Fi gratuit
  • Vitesse du Wi-Fi dans la chambre : 50 Mb/s ou plus
  • Disponible dans certaines aires communes : Wi-Fi gratuit

Stationnement et transport

  • Service de voiturier gratuit sur place
  • Nombre limitĂ© de places avec service de voiturier sur place

Repas et boissons

  • Buffet dĂ©jeuner gratuit offert chaque jour de 7 h Ă  11 h
  • 10 bars-salons
  • 2 bars attenants Ă  la piscine
  • 8 restaurants
  • CafĂ© et thĂ© dans les espaces communs
  • Un cafĂ©-restaurant/cafĂ©

Activités

  • 5 piscines extĂ©rieures
  • Boutiques de crĂ©ateur
  • Cours d’entraĂźnement physique
  • Cours de pilates
  • Divertissement en soirĂ©e
  • Jeux
  • Parcours aquatique
  • Piano
  • Quilles
  • Salle d’entraĂźnement

Accessibilité

  • Si vous avez des besoins particuliers en matiĂšre d’accessibilitĂ©, veuillez communiquer avec l’hĂ©bergement Ă  l’aide des renseignements contenus dans la confirmation reçue aprĂšs la rĂ©servation.
  • AccessibilitĂ© en fauteuil roulant
  • Accessible en fauteuil roulant (peut prĂ©senter des restrictions)
  • Ascenseur
  • Chemin vers l’ascenseur accessible en fauteuil roulant
  • Conciergerie accessible en fauteuil roulant
  • EntrĂ©e bien Ă©clairĂ©e
  • Rampe d’accĂšs pour la porte d’entrĂ©e

Commodités de la chambre

Chambre

  • Draps fournis
  • Rideaux d’obscurcissement

Salle de bain

  • Baignoire ou douche
  • Pantoufles
  • Papier de toilette
  • Peignoirs
  • Salle de bain privĂ©e
  • Savon
  • SĂ©choir Ă  cheveux
  • Serviettes fournies
  • Shampooing

Repas et boissons

  • Eau embouteillĂ©e gratuite
  • Minibar garni gratuit
  • Service aux chambres restreint

Autres

  • AccĂšs par des corridors extĂ©rieurs
  • Adaptateurs Ă©lectriques
  • Appels locaux gratuits
  • Bureau
  • Climatisation (rĂ©glage de la climatisation)
  • Coffre-fort
  • Espace de travail pour ordinateurs portables
  • TĂ©lĂ©phone
  • Ventilateur de plafond

Politiques

Arrivée

Arrivée de 15 h à 23 h
Âge minimal pour l’enregistrement : 18 ans

Départ

L’heure limite de dĂ©part est midi.

Instructions spĂ©ciales pour l’enregistrement

Le personnel de la réception accueillera les clients sur place.
La réception de cet établissement n'est pas ouverte en dehors des heures normales.
Les renseignements fournis par l’hĂ©bergement peuvent ĂȘtre traduits au moyen d’outils de traduction automatique.

MĂ©thodes d’accĂšs

Portier

Animaux de compagnie

  • Ocean Allure Costa Mujeres - Adults Only - All Inclusive n’accepte pas les animaux de compagnie ni les animaux d’assistance.

Enfants et lits supplémentaires

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Types de paiement

Renseignements importants

À savoir

Des frais par personne supplĂ©mentaire peuvent s’appliquer et varient selon les politiques de l’hĂ©bergement.
Une piĂšce d’identitĂ© avec photo Ă©mise par le gouvernement et un dĂ©pĂŽt en espĂšces, une carte de crĂ©dit ou une carte de dĂ©bit pour couvrir les frais accessoires peuvent ĂȘtre requis Ă  l’arrivĂ©e.
Les demandes spĂ©ciales sont sujettes Ă  la disponibilitĂ© au moment de l’enregistrement et peuvent entraĂźner des frais supplĂ©mentaires. Les demandes spĂ©ciales ne peuvent pas ĂȘtre garanties.
Cet hĂ©bergement accepte les cartes de crĂ©dit et l’argent comptant.
Cet hĂ©bergement dispose d’espaces extĂ©rieurs, tels que des balcons, des patios et des terrasses, qui peuvent ne pas convenir aux enfants. Si vous avez des inquiĂ©tudes, nous vous recommandons de communiquer avec l’hĂ©bergement avant votre arrivĂ©e pour confirmer qu’il pourra vous accueillir dans une chambre appropriĂ©e.
Les clients supplémentaires peuvent faire l'objet de suppléments, conformément à la politique de l'établissement.
Une piĂšce d’identitĂ© avec photo Ă©mise par le gouvernement et un dĂ©pĂŽt en espĂšces, une carte de crĂ©dit ou une carte de dĂ©bit pour couvrir les frais accessoires peuvent ĂȘtre requis Ă  l’arrivĂ©e.
Les demandes spĂ©ciales dĂ©pendent de la disponibilitĂ© au moment de l’enregistrement. Elle ne peuvent ĂȘtre garanties et peuvent occasionner des frais supplĂ©mentaires.
    Cet hĂ©bergement est gĂ©rĂ© par un(e) hĂŽte professionnel(le). L’offre d’hĂ©bergement est associĂ©e Ă  des fins commerciales, professionnelles ou d’entreprise. Cet hĂ©bergement dispose d’espaces extĂ©rieurs, tels que des balcons, des patios et des terrasses, qui peuvent ne pas convenir aux enfants. Si vous avez des inquiĂ©tudes, nous vous recommandons de communiquer avec l’hĂ©bergement avant votre arrivĂ©e pour confirmer qu’il pourra vous accueillir dans une chambre appropriĂ©e. Cet Ă©tablissement accepte la carte Visa, la carte Mastercard, la carte American Express et l’argent comptant.

À noter

  • Une rĂ©servation est requise pour les soins du spa. Pour rĂ©server, communiquez avec l’hĂ©bergement tout inclus avant votre arrivĂ©e Ă  l’aide des coordonnĂ©es indiquĂ©es dans la confirmation de votre rĂ©servation.
  • Cet Ă©tablissement est rĂ©servĂ© aux adultes; les enfants de moins de 18 ans ne sont pas autorisĂ©s.
  • Les animaux de compagnie et les animaux d’assistance ne sont pas autorisĂ©s sur place.

Hébergement également appelé

Ocean Costa Mujeres
Ocean Azure Costa Mujeres All Inclusive

Foire aux questions

How close is Ocean Allure Costa Mujeres - Adults Only - All Inclusive to the airport?

Ocean Allure Costa Mujeres - Adults Only - All Inclusive is 21.6 mi (50-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

Combien cela coûte-t-il de séjourner à Ocean Allure Costa Mujeres - Adults Only - All Inclusive?

En date du 9 avr. 2026, les prix trouvĂ©s pour un sĂ©jour d’une nuit pour deux adultes Ă  l’hĂ©bergement Ocean Allure Costa Mujeres - Adults Only - All Inclusive le 13 avr. 2026 commencent Ă  506 $ CA, taxes et frais en sus. Ce prix est fondĂ© sur le plus bas prix par nuit des 24 derniĂšres heures pour des sĂ©jours dans les 30 prochains jours. Les prix sont sujets Ă  changement. Choisissez vos dates pour obtenir des prix prĂ©cis.

Does Ocean Allure Costa Mujeres - Adults Only - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Ocean Allure Costa Mujeres - Adults Only - All Inclusive.

How close is Ocean Allure Costa Mujeres - Adults Only - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Ocean Allure Costa Mujeres - Adults Only - All Inclusive offer free breakfast?

Ocean Allure Costa Mujeres - Adults Only - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Ocean Allure Costa Mujeres - Adults Only - All Inclusive?

No, there is no casino at this property, but PlayCity Casino (20-min drive) and Royal Yak Casino and Sports Book (21-min drive) are nearby.

What time is check-in at Ocean Allure Costa Mujeres - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Ocean Allure Costa Mujeres - Adults Only - All Inclusive?

This property offers free valet parking.

Does Ocean Allure Costa Mujeres - Adults Only - All Inclusive have a pool?

Ocean Allure Costa Mujeres - Adults Only - All Inclusive features 5 outdoor pools.

Does Ocean Allure Costa Mujeres - Adults Only - All Inclusive have a restaurant?

Yes, there are 8 restaurants on site.

Does Ocean Allure Costa Mujeres - Adults Only - All Inclusive have a spa?

This property doesn't have a spa, but it does offer massages.

How close is Ocean Allure Costa Mujeres - Adults Only - All Inclusive to downtown Costa Mujeres?

Ocean Allure Costa Mujeres - Adults Only - All Inclusive is 0.5 mi away from Costa Mujeres.

Avis pour Ocean Allure Costa Mujeres - Adults Only - All Inclusive

Avis

9,0

Merveilleux

Note de 10 – Excellent, d’aprùs 195 avis sur 297.
Note de 8 – Bien, d’aprùs 56 avis sur 297.
Note de 6 – Acceptable, d’aprùs 29 avis sur 297.
Note de 4 – MĂ©diocre, d’aprĂšs 10 avis sur 297.
Note de 2 – Terrible, d’aprùs 7 avis sur 297.

9,6/10

Propreté

9,6/10

Service et personnel

9,2/10

Commodités

9,4/10

État et installations de l’hĂ©bergement

Avis

10/10 – Excellent

Johnny

Séjour de 3 nuits en janvier 2026

10/10 – Excellent

William

Points forts : PropretĂ©, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
Everything was excellent! Very beautiful beaches. Friendly staff, great food, couldn’t have been a better trip
Séjour de 3 nuits en décembre 2025

10/10 – Excellent

Armando Martinez

Séjour de 4 nuits en décembre 2025

10/10 – Excellent

Ana Veronica

Voyage en famille
Points forts : PropretĂ©, service et personnel, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
Everything about this resort was amazing. Food and drinks was amazing. Even went to a silent party and the bar and it was so much fun. As a upcoming resort i definitely recommend coming here
Séjour de 3 nuits en janvier 2026

8/10 – Bien

Steve

Our stay at Ocean Allure. Was great! Resort was very clean and wasn’t over populated due being a very new resort also making it a laid back vacation. Staff were very pleasant. I would like to give a big thanks to Alessa! She helped me make reservations for my wedding anniversary, get flowers, and decorated our room to surprise my wife! Thanks for all your help Alessa!
Séjour de 1 nuit en décembre 2025

10/10 – Excellent

Risa

Voyage de couple
Points forts : PropretĂ©, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
We had a great stay during the week between Christmas and New Years. Every staff member we met was amazing, courteous and friendly. The room was lovely and spacious with plenty of storage. The pools and beach were perfect. One tip - upgrading to Privilege status is worth it. It is very hard to get a dinner reservation if you are not Privilege, where the butlers make the reservation for you! If you are looking to relax and unwind you will be happy at Ocean Allure!
Séjour de 5 nuits en décembre 2025

6/10 – Acceptable

RocĂ­o del Carmen

La habitación muy bonita , el hotel bonito El servicio mås o menos . Quizå xq estå recién inaugurado , algunos meseros y otras personas de la recepción no muy amables
Séjour de 4 nuits en décembre 2025

6/10 – Acceptable

Sasa

Voyage en famille
Points forts : PropretĂ©, Ă©tat et installations de l’hĂ©bergement
Originally we booked 3 rooms for 5 people. Few days after making the reservation we wanted to add one more person to the third room. Called, emailed tried to reach out, unfortunately unsuccessful. Expedia was not able to help me, since the only way Expedia agent was able to do it, it was to cancel the third room and rebook it. Unfortunately there was no guarantee that there will be a room available. Therefore advised by Expedia agent to book the flight separately for 6th person and add all inclusive package at the arrival. Since we had a room already it shouldn’t been a challenge. I even went step further and reached out to H10 hotels corporate reservation. They also couldn’t help me since Ocean Allure is a new property and they have not received a training to do so. As per agent on the phone. Since none of my emails not messages ever got returned we decided to add all inclusive package at the property. What a pleasant surprise that was. We got charged $1500 for 5 nights only for the all inclusive package. As mentioned we already had a room booked with one person and purchased the fare separately. That was way too high of a charge for all inclusive only. It wasn’t all. It has been a challenge to make a reservation as a group of 6, since only way to make dining reservations was separately for each room. They also couldn’t make a change to the reservation to show 2 guests on the third room. You would think it shouldn’t be a problem after paying $1500 in addition
.
Séjour de 5 nuits en janvier 2026

10/10 – Excellent

Katarzyna Sandra

Voyage de couple
Points forts : PropretĂ©, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
Resort is beautiful! Food was really good, good selection at breakfast buffet, dinner restaurants were excellent. The coffee shop had the best coffee I have ever had at an all inclusive. I would pay money for the mikes latte. Lots of seating at pools and lazy river. Less seating at the beach. Staff is very kind and worked so hard! (Make sure you are tipping them!) Highly recommend this resort!
Séjour de 4 nuits en décembre 2025

6/10 – Acceptable

Jennifer

Séjour de 6 nuits en décembre 2025

10/10 – Excellent

Hugo Antonio

Points forts : PropretĂ©, Ă©tat et installations de l’hĂ©bergement
I had an awesome experience staying at Ocean Allure Cancun. The hotel is modern, clean, and in a great location with easy access to the beach and nearby attractions. The rooms were spacious, comfortable, and well-maintained, with great views and everything I needed for a relaxing stay. The staff really stood out—Tony, Hector, Janet, Maria and Ale very friendly, professional, and always willing to help with recommendations or anything we needed. The atmosphere was laid-back but still fun, making it perfect whether you’re looking to relax or explore Cancun’s nightlife.
Séjour de 7 nuits en décembre 2025

10/10 – Excellent

Samson

Séjour de 7 nuits en décembre 2025

10/10 – Excellent

Tara

Points forts : PropretĂ©, service et personnel et Ă©tat et installations de l’hĂ©bergement.
For a brand new resort the staff were fantastic and all of the amenities were in working order. The pools were very clean (albeit a bit cold) and the meals available were lovely. Wouldn't hesitate to recommend this resort to a friend.
Séjour de 7 nuits en décembre 2025

10/10 – Excellent

Celia

Séjour de 1 nuit en janvier 2026

8/10 – Bien

Natalie

Séjour de 4 nuits en décembre 2025

10/10 – Excellent

Eddie

Voyage de couple
Points forts : PropretĂ©, service et personnel, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
We stayed here for 5 days & it was an incredible experience. The staff was absolutely the best each of us have ever experienced! They really go above and beyond at every twist and turn to make you feel welcomed. The food is outstanding with plenty of options. There is a very good breakfast & lunch buffet here if you are looking for that option. They also have PLENTY of stand alone restaurants with a la carte and full menu options as well. Plenty of pools with more than enough spacing and servers who are constantly available to serve you drinks. The beach is stunning as well! Rooms are clean & ours (Privilege Junior Swim Up) contained a waterfall shower, fridge with drinks (both alcoholic & non), plenty of closet space, safe, steamer for clothes, dual sinks & a beautiful swim up right outside. This just opened Dec 3rd so there are a few MINOR things they could improve upon such as slightly warmer pool water. We noticed not many people were utilizing the pool due to its extremely cold temperatures. The 2nd would be more consistent music by the pools. We found ourselves having to pool hop a bit to find where the music was playing. Lastly, there are day beds available at the beach for privilege customers...you HAVE to arrive there by 6am at the latest as it is first come first served. I would like to see them add more of those as a convenience for others who pay max price as well. Again these are minor improvements but overall 10/10 place and would HIGHLY recommend to anyone.
Séjour de 4 nuits en janvier 2026

8/10 – Bien

Eigrdas

Voyage en groupe
Points forts : PropretĂ©, service et personnel, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
We recently stayed at this resort and overall had a pleasant experience. The property is very clean, quiet, and not crowded, which made it easy to relax. The beach itself is beautiful and well maintained. However, there are not nearly enough lounge chairs. If you arrive around 10 a.m., you’ll likely spend a good amount of time walking back and forth trying to find one. I understand the resort just opened on December 1st, but if you know how many rooms are booked, it seems reasonable to provide enough basic essentials for your guests. The Italian restaurant was clearly understaffed — it took about 20 minutes just to get water, and the fish we ordered was dry. This was disappointing, especially since it’s the only restaurant that requires reservations. The other restaurants were decent and more consistent. Our room was clean when we arrived, except for the shower floor, which we had to rinse ourselves. After the first night, we used the door hanger to skip housekeeping, but once we removed it the next day, no one came to clean — not that day, nor the next, until late at night. The spa was another letdown. A 60‑minute massage was $169, which would be fine if the spa felt special, but the space was very plain and lacked any warmth or coziness. I wouldn’t return to the spa based on this experience. On a positive note, booking a trip to Xcaret Park through the resort was very easy, everything went smoothly, and we enjoyed it a lot. Despite the issues, the resort is new, clean,
Séjour de 5 nuits en décembre 2025

8/10 – Bien

Janvil

Voyage de couple
Points forts : PropretĂ©, service et personnel, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
High potential, but currently in a "soft-opening" transition. Pros: Beautiful tropical design, amazing beach, decent food options, plenty of entertainment, and incredibly kind staff. Cons: Visible construction flaws (paint/tiles) and very cold pool water (we believe the water temperature should be comfortable enough not to be shivering). Great for adults, but wait a few months if you want a "polished" experience. I have no doubt that this resort can be a 5 star resort in the future. ‱ Overall Rating: 4/5 Stars (soft opening) ‱ Best For: Couples, families with adult children, wanting a more relaxed focused stay with entertainment available. Stay: December 27-January 2 Would I return? Yes but during warmer season and after plenty of time for the resort to sort out some issues and improve wherever necessary. *Please note I am not a travel reviewer. Therefore, I am writing this review based on what we experienced throughout. We did not really go out of our way to ensure we try absolutely everything the resort has to offer.
Séjour de 6 nuits en décembre 2025

10/10 – Excellent

Fernande

Séjour de 6 nuits en décembre 2025

10/10 – Excellent

Mariam

Voyage de couple
Points forts : PropretĂ©, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
Hi So I booked the resort privilege suite ocean view. I informed the resort that we old be there 12pm and if possible needed an early check in. That was not done. We were given a suite at 3:30pm. With a partial ocean view.disappointed honestly but the overall stay was made so comfortable by the staff and resort was so new and clean and beach was so clean an amazing that we really forgot about the check in hiccups. Alex our server in privilege restaurant was a 5 star guy who made every effort to please us. The best restaurant was the privilege one with excellent views and food breakfast lunch and dinner. A big disappointment was the French restaurant. The steakhouse and Japanese restaurant were really good too. It was our first time in Cancun and I am so glad that I chose Ocean Allure and even more glad that I chose their privilege room.
Séjour de 3 nuits en janvier 2026

8/10 – Bien

Justin David

Voyage de couple
Points forts : PropretĂ©, service et personnel, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
We enjoyed our stay overall. There were a few areas that need improvement. Service was generally good but there were a lot of miscommunication between staff which led to us being given inaccurate information. The food was good but when it was busy you could tell the quality really dropped. The beach is great but it really needs more chairs. The pools & lazy river are awesome although a bit chilly. I'm sure that will be corrected as they continue to warm up. The Piano Bar, Lobby Bar, and Sports Bar always provided great service and outstanding drinks. The other bars around pools & at restaurants were not as good. The bowling alley and golf simulator were really great activities that are very unique to this resort. The golf simulator has tons of potential to both generate additional revenue and provide great experiences for customers. The room was very spacious and well appointed but it really should have been deep cleaned before they allowed anyone to stay there. There was a lot of construction dust on everything and paint/caulk splashes all over the place. With a good deep cleaning, the room would be outstanding. The lobby provides a beautiful and dramatic entry into the resort. Overall, the resort has a lot of potential but needs to address a few service, food, and cleanliness items to be considered 5* in my opinion.
Séjour de 5 nuits en décembre 2025

10/10 – Excellent

LaTondra

Séjour de 4 nuits en décembre 2025

10/10 – Excellent

Adilene

Voyage de couple
Points forts : PropretĂ©, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
If anyone is thinking about staying at this property, the answer is YES — this is truly one of the best resorts in the CancĂșn Costa Mujeres area. Everything was a 10/10. The staff is outstanding. From check-in onward, everyone treated us with courtesy and warmth. Luis from the management team is amazing! always checking in to make sure everything was going well through our whole stay , Julio from guest services was extremely helpful , and Tomas Jonathan and Carla in the restaurants provided amazing service. The rooms were always impeccable, and the beach in this area is absolutely beautiful. Thank you to the entire team for such a wonderful stay — we would absolutely return and highly recommend this resort.
Séjour de 5 nuits en décembre 2025

6/10 – Acceptable

Flora D

The room was dusty because of next door was under repair, they welcome note was not my name
Séjour de 5 nuits en décembre 2025

10/10 – Excellent

Marco

Points forts : PropretĂ©, service et personnel, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
great place
Séjour de 3 nuits en décembre 2025