Ocean Allure Costa Mujeres - Adults Only - All Inclusive

Hébergement 5.0 étoiles
Hébergement tout inclus 5 étoiles sur la plage avec 5 piscines extérieures

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Galerie de photos de l’hĂ©bergement Ocean Allure Costa Mujeres - Adults Only - All Inclusive

Sur la plage, sable blanc
5 piscines extérieures, cabanas (supplément), parasols
Privilege Master Suite Ocean Front | Vue sur la plage ou l’ocĂ©an
Privilege Master Suite Ocean Front | Salle de séjour
Privilege Master Suite Ocean Front | Articles de minibar gratuits, coffre-fort, bureau

Avis

8,8 sur 10 – 
Excellent

Commodités populaires

  • Piscine
  • DĂ©jeuner compris
  • Tout inclus
  • Spa
  • Stationnement compris
  • Wi-Fi gratuit

Explorez la région

Afficher sur la carte
SM 006, MZA 002, LT 001, PLAYA CONDOMINIO MAESTRO COSTA, Costa Mujeres, QROO, 77400
  • Place, Playa Mujeres Golf Club
    â€Ș6 min en voiture‬
  • Place, Plage Mujeres
    â€Ș8 min en voiture‬
  • Place, Gare maritime Punta Sam
    â€Ș10 min en voiture‬
  • Airport, CancĂșn, Quintana Roo (CUN-AĂ©roport international de CancĂșn)
    â€Ș46 min en voiture‬

Options de chambre

Suite Junior, vue sur le jardin

9,0 sur 10
Merveilleux
(13 avis)
  • Vue sur le jardin
  • 53 mÂČ
  • 1 chambre
  • 4 personnes
  • 1 trĂšs grand lit et 1 canapĂ©-lit (double) ou 2 lits jumeaux et 1 canapĂ©-lit (double)

Suite Junior, vue sur la piscine

9,0 sur 10
Merveilleux
(2 avis)
  • 53 mÂČ
  • 1 chambre
  • 4 personnes
  • 1 trĂšs grand lit et 1 canapĂ©-lit (double) ou 2 lits jumeaux et 1 canapĂ©-lit (double)

Suite Junior, vue sur la mer

7,0 sur 10
Bien
(10 avis)
  • Vue sur l’ocĂ©an
  • 53 mÂČ
  • 1 chambre
  • 4 personnes
  • 1 trĂšs grand lit et 1 canapĂ©-lit (double) ou 2 lits jumeaux et 1 canapĂ©-lit (double)

Swim Up Junior Suite

8,4 sur 10
TrĂšs bien
(5 avis)
  • Vue sur le jardin
  • 53 mÂČ
  • 1 chambre
  • 4 personnes
  • 1 trĂšs grand lit et 1 canapĂ©-lit (double) ou 2 lits jumeaux et 1 canapĂ©-lit (double)

Privilege Junior Suite

7,6 sur 10
Bien
(4 avis)
  • Vue sur le jardin
  • 60 mÂČ
  • 1 chambre
  • 4 personnes
  • 1 trĂšs grand lit et 1 canapĂ©-lit (double) ou 2 lits jumeaux et 1 canapĂ©-lit (double)

Privilege Junior Suite Sea View

8,0 sur 10
TrĂšs bien
(7 avis)
  • Vue sur l’ocĂ©an
  • 60 mÂČ
  • 1 chambre
  • 4 personnes
  • 1 trĂšs grand lit et 1 canapĂ©-lit (double) ou 2 lits jumeaux et 1 canapĂ©-lit (double)

Privilege Swim Up Junior

9,0 sur 10
Merveilleux
(2 avis)
  • Vue sur le jardin
  • 60 mÂČ
  • 4 personnes
  • 1 trĂšs grand lit et 1 canapĂ©-lit (double) ou 2 lits jumeaux et 1 canapĂ©-lit (double)

Privilege Master Suite Ocean Front

9,8 sur 10
Exceptionnel
(6 avis)
  • Vue sur l’ocĂ©an
  • 108 mÂČ
  • 1 chambre
  • 4 personnes
  • 1 trĂšs grand lit et 1 canapĂ©-lit (double)

À propos du quartier

Costa Mujeres

SĂ©jour au bord de la plage.À moins de 10 km de hĂ©bergement tout inclus, vous trouverez Playa Mujeres Golf Club et Plage Mujeres. Gare maritime Punta Sam et Plage de Punta Sam se trouvent Ă©galement Ă  moins de 10 km.

À proximitĂ©

  • Playa Mujeres Golf Club - 6 min en voiture - 6.4 km
  • Plage Mujeres - 8 min en voiture - 7.8 km
  • Gare maritime Punta Sam - 10 min en voiture - 10.9 km
  • Plage de Punta Sam - 10 min en voiture - 10.9 km
  • Site archĂ©ologique d'El Meco - 12 min en voiture - 13.4 km

Transport

  • CancĂșn, Quintana Roo (CUN-AĂ©roport international de CancĂșn) : Ă  50 min en voiture

Restaurants

  • â€ȘSo Cal Gourmet Food Emporium - ‬15 min Ă  pied
  • â€ȘGrand Caribe - ‬19 min Ă  pied
  • â€ȘKulinarium Riu Latino - ‬4 min en voiture
  • â€ȘThe Shores Restaurant - ‬15 min Ă  pied
  • â€ȘVelvet - ‬4 min en voiture

À propos de cet hĂ©bergement

Ocean Allure Costa Mujeres - Adults Only - All Inclusive

Hébergement tout inclus 5 étoiles sur la plage avec 5 piscines extérieures
Ocean Allure Costa Mujeres - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Ocean Allure Costa Mujeres - Adults Only - All Inclusive, you'll find 5 outdoor swimming pools, a lazy river, and a fitness center. There are 8 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 10 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

Spa services, a terrace, and multilingual staff are also featured at the luxury Ocean Allure Costa Mujeres - Adults Only - All Inclusive. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Costa Mujeres property.

  • 599 guestrooms or units
  • 8 dining venues
  • 2 bars by the pool
  • 10 bars or lounges
  • Meeting rooms
  • Built in 2024
  • Buffet breakfast (free)
  • Cabanas by the pool (surcharge)
  • Umbrellas for the pool
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Elevator
  • Smoking in designated areas
Ocean Allure Costa Mujeres - Adults Only - All Inclusive possÚde 599 accessibles par des couloirs extérieurs. Toutes comprennent : articles de minibar gratuits et coffre-fort. Les clients peuvent accéder à Internet gratuitement par une connexion sans fil (vitesse de 50 Mb/s ou plus.

La salle de bain comprend : baignoire ou douche, peignoirs, pantoufles et séchoir à cheveux. Les services d'affaires comprennent : un bureau et un téléphone. Les appels locaux gratuits sont aussi compris (certaines restrictions peuvent s'appliquer). De plus, les chambres comprennent eau embouteillée (gratuite) et ventilateur de plafond. Commodités fournies sur demande : changement des serviettes (sur demande) et changement de la literie (sur demande). L'entretien ménager est assuré tous les jours.

Les clients peuvent se faire dorloter en profitant des services du spa sur place. Les services proposés incluent des massages.

Hébergements similaires

CommoditĂ©s de l’hĂ©bergement

Internet

  • Disponible dans toutes les chambres : Wi-Fi gratuit
  • Vitesse du Wi-Fi dans la chambre : 50 Mb/s ou plus
  • Disponible dans certaines aires communes : Wi-Fi gratuit

Stationnement et transport

  • Service de voiturier gratuit sur place
  • Nombre limitĂ© de places avec service de voiturier sur place

Repas et boissons

  • Buffet dĂ©jeuner gratuit offert chaque jour de 7 h Ă  11 h
  • 10 bars-salons
  • 2 bars attenants Ă  la piscine
  • 8 restaurants
  • CafĂ© et thĂ© dans les espaces communs
  • Un cafĂ©-restaurant/cafĂ©

Activités

  • 5 piscines extĂ©rieures
  • Boutiques de crĂ©ateur
  • Cours d’entraĂźnement physique
  • Cours de pilates
  • Divertissement en soirĂ©e
  • Jeux
  • Parcours aquatique
  • Piano
  • Quilles
  • Salle d’entraĂźnement

Accessibilité

  • Si vous avez des besoins particuliers en matiĂšre d’accessibilitĂ©, veuillez communiquer avec l’hĂ©bergement Ă  l’aide des renseignements contenus dans la confirmation reçue aprĂšs la rĂ©servation.
  • AccessibilitĂ© en fauteuil roulant
  • Accessible en fauteuil roulant (peut prĂ©senter des restrictions)
  • Ascenseur
  • Chemin vers l’ascenseur accessible en fauteuil roulant
  • Conciergerie accessible en fauteuil roulant
  • EntrĂ©e bien Ă©clairĂ©e
  • Rampe d’accĂšs pour la porte d’entrĂ©e

Commodités de la chambre

Chambre

  • Draps fournis
  • Rideaux d’obscurcissement

Salle de bain

  • Baignoire ou douche
  • Pantoufles
  • Papier de toilette
  • Peignoirs
  • Salle de bain privĂ©e
  • Savon
  • SĂ©choir Ă  cheveux
  • Serviettes fournies
  • Shampooing

Repas et boissons

  • Eau embouteillĂ©e gratuite
  • Minibar garni gratuit
  • Service aux chambres restreint

Autres

  • AccĂšs par des corridors extĂ©rieurs
  • Adaptateurs Ă©lectriques
  • Appels locaux gratuits
  • Bureau
  • Climatisation (rĂ©glage de la climatisation)
  • Coffre-fort
  • Espace de travail pour ordinateurs portables
  • TĂ©lĂ©phone
  • Ventilateur de plafond

Politiques

Arrivée

Arrivée de 15 h à 23 h
Âge minimal pour l’enregistrement : 18 ans

Départ

L’heure limite de dĂ©part est midi.

Instructions spĂ©ciales pour l’enregistrement

Le personnel de la réception accueillera les clients sur place.
La réception de cet établissement n'est pas ouverte en dehors des heures normales.
Les renseignements fournis par l’hĂ©bergement peuvent ĂȘtre traduits au moyen d’outils de traduction automatique.

MĂ©thodes d’accĂšs

Portier

Animaux de compagnie

  • Ocean Allure Costa Mujeres - Adults Only - All Inclusive n’accepte pas les animaux de compagnie ni les animaux d’assistance.

Enfants et lits supplémentaires

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Types de paiement

Renseignements importants

À savoir

Des frais par personne supplĂ©mentaire peuvent s’appliquer et varient selon les politiques de l’établissement.
Une piĂšce d’identitĂ© avec photo Ă©mise par le gouvernement et un dĂ©pĂŽt en espĂšces, une carte de crĂ©dit ou une carte de dĂ©bit pour couvrir les frais accessoires peuvent ĂȘtre requis Ă  l’arrivĂ©e.
Les demandes spĂ©ciales sont sujettes Ă  la disponibilitĂ© au moment de l’enregistrement et peuvent entraĂźner des frais supplĂ©mentaires. Les demandes spĂ©ciales ne peuvent pas ĂȘtre garanties.
Cet hĂ©bergement accepte les cartes de crĂ©dit et l’argent comptant.
Cet hĂ©bergement dispose d’espaces extĂ©rieurs, tels que des balcons, des patios et des terrasses, qui peuvent ne pas convenir aux enfants. Si vous avez des inquiĂ©tudes, nous vous recommandons de communiquer avec l’hĂ©bergement avant votre arrivĂ©e pour confirmer qu’il pourra vous accueillir dans une chambre appropriĂ©e.
Les clients supplémentaires peuvent faire l'objet de suppléments, conformément à la politique de l'établissement.
Une piĂšce d’identitĂ© avec photo Ă©mise par le gouvernement et un dĂ©pĂŽt en espĂšces, une carte de crĂ©dit ou une carte de dĂ©bit pour couvrir les frais accessoires peuvent ĂȘtre requis Ă  l’arrivĂ©e.
Les demandes spĂ©ciales dĂ©pendent de la disponibilitĂ© au moment de l’enregistrement. Elle ne peuvent ĂȘtre garanties et peuvent occasionner des frais supplĂ©mentaires.
    Cet hĂ©bergement est gĂ©rĂ© par un(e) hĂŽte professionnel(le). L’offre d’hĂ©bergement est associĂ©e Ă  des fins commerciales, professionnelles ou d’entreprise. Cet hĂ©bergement dispose d’espaces extĂ©rieurs, tels que des balcons, des patios et des terrasses, qui peuvent ne pas convenir aux enfants. Si vous avez des inquiĂ©tudes, nous vous recommandons de communiquer avec l’hĂ©bergement avant votre arrivĂ©e pour confirmer qu’il pourra vous accueillir dans une chambre appropriĂ©e. Cet Ă©tablissement accepte la carte Visa, la carte Mastercard, la carte American Express et l’argent comptant.

À noter

  • Une rĂ©servation est requise pour les soins du spa. Pour rĂ©server, communiquez avec l’hĂ©bergement tout inclus avant votre arrivĂ©e Ă  l’aide des coordonnĂ©es indiquĂ©es dans la confirmation de votre rĂ©servation.
  • Cet Ă©tablissement est rĂ©servĂ© aux adultes; les enfants de moins de 18 ans ne sont pas autorisĂ©s.
  • Les animaux de compagnie et les animaux d’assistance ne sont pas autorisĂ©s sur place.

Hébergement également appelé

Ocean Costa Mujeres
Ocean Azure Costa Mujeres All Inclusive

Avis pour Ocean Allure Costa Mujeres - Adults Only - All Inclusive

Avis

8,8

Excellent

Note de 10 – Excellent, d’aprùs 107 avis sur 175.
Note de 8 – Bien, d’aprùs 35 avis sur 175.
Note de 6 – Acceptable, d’aprùs 19 avis sur 175.
Note de 4 – MĂ©diocre, d’aprĂšs 8 avis sur 175.
Note de 2 – Terrible, d’aprùs 6 avis sur 175.

9,6/10

Propreté

9,4/10

Service et personnel

9,0/10

Commodités

9,2/10

État et installations de l’hĂ©bergement

Avis

10/10 – Excellent

Lynda

La chambre était impeccable et les installations de l'hÎtel sont exceptionnels (Vague de surf, quilles, terrains de pickerball)
Séjour de 5 nuits en février 2026

10/10 – Excellent

françois

Séjour de 10 nuits en janvier 2026

10/10 – Excellent

Kelli

Voyage en groupe
Points forts : PropretĂ©, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
We booked Privilege Master Suite for sale price. We arrived late so no butler on duty. Checkin in the Privilege lounge was easy but would’ve been nice to been greeted by our butler. There’s no food choices between 10 & 11 PM except room service but were not aware of room service so we waited for the late night menu at Margarita to start at 11 PM - service was slow and food was not great. We met our butler Emilio the next AM. he booked dinner resos for us and our group that arrived that day. He arranged for coffee to be delivered to our room each AM & took care of robes/beach bag that were missing from the room. He was very friendly and helpful, gave us an update every morning on what was happening at the resort. Our friends had a different butler and did not get the same service. We tried all restaurant options during our stay. The food was good to great and Service was great with a couple exceptions. The French was Our favourite. We had lunch delivered to the beach, ate at the Privilege restaurant, Pez Dama and Ocean Burger and all were good. The room was new & clean, the beach is gorgeous. All the staff were friendly and helpful, special mention to Bettyana in lobby bar and Salvador at beach who kept us well ‘hydrated’. The staff hustle and any issues with service are due to being understaffed. Overall a great experience in a beautiful location.
Séjour de 8 nuits en février 2026

10/10 – Excellent

Michael

Points forts : Propreté, service et personnel et commodités.
Room was excellent. Extremely clean
Very Therapeutic
Séjour de 3 nuits en février 2026

10/10 – Excellent

Dahne

Points forts : PropretĂ©, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
The resort and staff were amazing. The staff worked tirelessly for the guests. There were minor issues with wait times for dinng but those will work themselves out. Beautiful resort and everything is easy to get to.
Séjour de 7 nuits en février 2026

10/10 – Excellent

Denis

Voyage de couple
Points forts : PropretĂ©, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
New resort. A+ experience. Beautiful room and resort. Staff super nice and accomodating. Very good food and options. Very nice beach. Love the Ocean Allure App. Only comment, front desk does not give change so make sure to bring what you need to tip staff, otherwise you have to try to get change from staff, which is a hit or miss.
Séjour de 7 nuits en février 2026

10/10 – Excellent

JOHN

Voyage en famille, Voyage de couple
Points forts : PropretĂ©, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
Loved the layout of the resort, clean and spacious rooms, food was amazing, lovely beach, and staff was fantastic! Whatever scent they have in the beautiful lobby needs to be bottled and sold. We will be back as this is one of the nicest resorts we have stayed at. We had the best time!
Séjour de 6 nuits en février 2026

8/10 – Bien

Tony Adrian

Voyage de couple, Voyage en groupe
Points forts : PropretĂ©, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
Overall hotel was very clean and well laid out. The resort is beautiful and the rooms were spacious. Pools were wonderful and the the food and drink was very good. Service at the restaurants was pleasant but slow at times and you needed to make dinner reservations every night. With no dinner buffet you had to book early in the morning every day to get a decent time or order room service which I don't enjoy, this created unnecessary stress. The pool side restaurant was extremely slow and access to quick snacks or food did not exist which was extremely disappointing. Overall great resort but needs work on food accessibility.
Séjour de 5 nuits en février 2026

8/10 – Bien

Nneoma Akuoma

I would give the resort 7/10. Pros: Resort was quiet, clean, food was decent, Cons: The water temp is way too cold, I couldn’t even stay in for 5 mins. I was given a double room, when it was just me.
Séjour de 3 nuits en février 2026

8/10 – Bien

Jill

Voyage de couple
Points forts : PropretĂ©, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
Clean and staff courtesy
Séjour de 5 nuits en février 2026

6/10 – Acceptable

BART A

Voyage de couple
Points forts : PropretĂ©, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
Resort was beautiful. Beds were extremely hard. Staff was friendly, but not what we are used to from the 25+ other resorts we have visited. Food was decent. They need an evening buffet for extra choices. Wait times at all restraunts is ridicuolus, unless you whip a $20 out and a table opened up every time!!. Bar service was slow because they need more help. You could not get bottled water anywhere except your room, have never experienced that at any resort. Maybe they will figure this place out in a year or two and get it going but it is only a three star at this point. We are pretty low maintenance people, this place just did not perform like all the resorts we have been to in the past. Good luck Ocean Allure, you have the bones to be great!!
Séjour de 5 nuits en février 2026

10/10 – Excellent

Robert

Voyage en famille
Points forts : PropretĂ©, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
First of all ... the Resort is absolutely gorgeous! One thing I loved was the decor and all of the lighting in the lobby and the restaurants, it is just gorgeous! Our room was on the privileged side and we had a gorgeous view of the swimming pools and the ocean, it was awesome! The rooms are spacious and ours was very clean every day! The beds were very comfortable, and you can get different pillows if the brand new pillows that they are using are a little bit too fluffy for you! We tried bowling three different nights and that is super fun! There are pool tables to use, and there is a golf simulator, so if you like to be busy this place has it all! Luis, who is the Director of Guest Experience makes sure everything is next level for each and every guest! Julio, who is top a Notch Guest Concierge, checked in with us multiple times a day to make sure everything was awesome! Victor, and the Pool Concierge crew were awesome as well! I would highly suggest a visit to this resort if you’re looking for relaxation good food, gorgeous beach, and the very nicest of staff!
Séjour de 7 nuits en février 2026

10/10 – Excellent

Heng

Voyage en groupe
Points forts : PropretĂ©, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
Cleanliness, the staff are always so friendly, the foods was good for all inclusive standards, I would recommend the places to people I know. I would give it a 9/10.
Séjour de 6 nuits en février 2026

10/10 – Excellent

Kristen

Voyage en groupe
Points forts : PropretĂ©, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
It’s a new resort and clean. Lots of fun activities and big pool, lazy river and wave pool to enjoy the water. We used the pickleball courts every day. Many restaurants and large buffet with a variety of food options. Nataly is the Expedia concierge and took care of arranging dinner reservations and booking events for our large group of 10 people.
Séjour de 6 nuits en février 2026

10/10 – Excellent

Vicki

Voyage de couple, Voyage en groupe
Points forts : PropretĂ©, Ă©tat et installations de l’hĂ©bergement
The staff were amazing, especially Mario !! We saw a lot of reviews good and bad. The only negative I would say is the privilege pool should have a bar closer by, drinks took along time to come.
Séjour de 7 nuits en février 2026

10/10 – Excellent

Mary Anne

Great resort
Séjour de 7 nuits en février 2026

6/10 – Acceptable

Guylaine

Voyage de couple
Points forts : PropretĂ©, Ă©tat et installations de l’hĂ©bergement
Points faibles : Commodités
This resort is beautiful, boasting exceptional interior design and immaculate grounds. The staff works hard to keep everything tidy, which is commendable. Staff are all very friendly! However, several aspects need improvement. The food was only a 5/10, and the lack of a dinner buffet created long waits at the A La Carte restaurants, where portion sizes were quite small. While the staff is dedicated, they seem overwhelmed due to insufficient personnel, we often witness angry guests tired and hungry fighting with staff to get a table. Entertainment options are minimal; aside from a fire show one night, there was little going on, there was usually an performer playing music In the lobby or the piano bar but very old sleepy tunes. Our swim-up room in building 1 received no sun, making the water un-swimmable. The privilege package offered little value, as the food at the privilege restaurant was inedible but at least we didn’t have to wait in line for dinner as our butler booked our reservations (if you don’t have privilege you have to wait in line for a table every night so it’s a gamble as to whether you will get sat or not. Our butler Felipe was great, he should be managing that whole place. Overall, the resort has potential but needs significant improvements in food quality, service efficiency, and entertainment.
Séjour de 7 nuits en février 2026

10/10 – Excellent

Brad

Voyage de couple
Points forts : PropretĂ©, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
Staff was extremely friendly and attentive. Modern resort with first class amenities. Food was excellent with numerous dining options. Will definitely be returning.
Séjour de 4 nuits en février 2026

10/10 – Excellent

John Thomas

Voyage en groupe
Points forts : PropretĂ©, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
This was a beautiful place with amazing pools and beaches. Great staff ! The food was really good, we only had one meal that was underwhelming. We were very happy 90% of the time. The party for the Super Bowl was good but the game wasn’t. Would get a room with a swimout pool next time! They also provided bar service to them. The gym was well equipped and the pickleball courts were great. I know this sound to good but really was a relaxing vacation.
Séjour de 7 nuits en février 2026

8/10 – Bien

oritsetsemaye

Points forts : PropretĂ©, Ă©tat et installations de l’hĂ©bergement
Very nice hotel and still fairly new. Only issue was they had limited activities.
Séjour de 3 nuits en janvier 2026

10/10 – Excellent

Aaron C

Points forts : PropretĂ©, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
s finished to the details. Very positive staff ask for Christopher with guest services after the quick check-in!!! we enjoyed our short anniversary trip. the weather was perfect. Even though we could’ve stayed at the beach all day , Christopher made sure we didn’t forget some of the events and activities on the resort the we were wanting to see. Later, I made a mistake at reserving one of the other restaurants on accident in Christopher was able to fix it.
Séjour de 4 nuits en février 2026

8/10 – Bien

Lynda, Gilberts

Voyage de couple
Points forts : PropretĂ©, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
The room was beautiful, clean and amenities were spot on. We first had a swim out suite and then moved to a jacuzzi suite. The only negative was that the water in the swim out was super cold and in the shade which made it impossible to enjoy. The Jacuzzi room was much better.
Séjour de 6 nuits en janvier 2026

2/10 – Terrible

Lorraine

Points forts : CommoditĂ©s, Ă©tat et installations de l’hĂ©bergement
Everything was great first 3 days, a few imperfections in room with grout, splashed paint, electric wires showing....no biggie to me. After the 3rd day my friend and i were stuck in the room with the curtains closed! We got deathly ill (I will spare the details). Only book this place if you want to lose 10 pounds then its worth the money! Come to find out others were sick too so there must've been something going on with the food and cleanliness. Definitely will not be returning!
Séjour de 5 nuits en février 2026

4/10 – MĂ©diocre

Ryan James

Voyage de couple
Points forts : PropretĂ©, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
Ocean Allure is a beautiful, modern resort with a lot of potential. The beach is excellent: soft sand and very relaxing. The breakfast and lunch buffet were consistently good, and housekeeping between days was strong. However, dinner service was inconsistent and often very slow. Most restaurants share a kitchen, and when things fell behind, it seemed to affect multiple restaurants. On more than one occasion it took over an hour to receive a first course. One night, items we ordered never arrived. We eventually ordered room service just to feel full. Staff often appeared stretched thin. Hydration was also surprisingly difficult. Water bottles are delivered to the room once per day, and additional bottles were inconsistent even when requested. Refill stations exist but are not well designed for bottles. If you drink alcohol, work out, or simply drink a lot of water, this becomes frustrating. We didn’t find the "Privilege" upgrade worth it. The exclusive beach and pool areas felt crowded, while general areas were more spacious and chill. The Privilege-only "Steakhouse" was one of our weaker dining experiences. Our room had a bottle left from a previous guest and a substance on the couch that should have been caught. Lastly, we interacted with a drunk security guard who was using guest cups for a personal drink, which was concerning. This is not hyperbole. Overall, it’s a beautiful property, but operational consistency and service execution need improvement.
Séjour de 8 nuits en février 2026

6/10 – Acceptable

Rachael Renee

Voyage en groupe
Points forts : PropretĂ©, commoditĂ©s et Ă©tat et installations de l’hĂ©bergement.
Beautiful inside and out. Pools were freezing, drinks were great. For just opening no complaints and we went with 21 people give it a few months and they will have it all under control.
Séjour de 6 nuits en février 2026