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Beloved Playa Mujeres - Couples Only All Inclusive

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Terrace/patio
Property video
55-inch Smart TV with satellite channels
Exterior
View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi

Explore the area

View in a map
Condominio Playa Mujeres, Playa Mujeres, Punta Sam, QROO, 77400
  • Place, Mujeres Beach
    ‪6 min walk‬
  • Place, Punta Sam Beach
    ‪3 min drive‬
  • Place, North Beach
    ‪47 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪52 min drive‬

Room options

View all photos for Terrace Suite With Plunge Pool

Premium bedding, down comforters, free minibar, in-room safe

Terrace Suite With Plunge Pool

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 173 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Beachfront Casita Suite w/ Private Pool

View from room

Beachfront Casita Suite w/ Private Pool

  • 102 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Beachfront Two Story Casita Suite w/ Plunge Pool

Terrace/patio

Beachfront Two Story Casita Suite w/ Plunge Pool

9.4 out of 10
Exceptional
(3 reviews)
  • Beach view
  • 112 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite with Round Jacuzzi

A hotel room with a large bed, two round mirrors, a vanity with a vase, and a view of the ocean.

Junior Suite with Round Jacuzzi

9.8 out of 10
Exceptional
(40 reviews)
  • Garden view
  • 89 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Swim Up Suite

A poolside area with a white sofa, a small table, and a potted plant.

Swim Up Suite

9.8 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 102 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite Ocean View

A room with a large window, a white sofa, a dining table with a vase and glasses, and a view of the ocean.

Junior Suite Ocean View

9.8 out of 10
Exceptional
(12 reviews)
  • Ocean view
  • 89 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Ocean View Terrace Suite w/ Plunge Pool

A rooftop with a hot tub, wooden deck, and a view of the ocean.

Ocean View Terrace Suite w/ Plunge Pool

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 173 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Casita Suite w/ Private Pool

View from room

Casita Suite w/ Private Pool

9.6 out of 10
Exceptional
(7 reviews)
  • 102 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Two Story Casita Suite w Plunge Pool

Terrace/patio

Two Story Casita Suite w Plunge Pool

9.6 out of 10
Exceptional
(5 reviews)
  • Ocean view
  • 112 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Ocean View Penthouse Ste w/plunge pool

View from room

Ocean View Penthouse Ste w/plunge pool

  • Ocean view
  • 267 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Honeymoon Suite Pool View

A modern bedroom with a large bed, bedside tables, a bench, and a slatted headboard.

Honeymoon Suite Pool View

  • 89 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the area

Punta Sam

On the beach.Your stay at this Playa Mujeres property places you within 3 miles (5 km) of Punta Sam Ferry Terminal and Playa Mujeres Golf Club. Also, El Meco Archaeological Site is within 3 miles (5 km) and Gran Puerto Pier is within 6 miles (10 km).
View more Resorts in Punta SamOpens in a new window

What's nearby

  • Mujeres Beach - 6 min walk - 0.6 km
  • Punta Sam Beach - 3 min drive - 1.5 km
  • Playa Mujeres Golf Club - 6 min drive - 3.5 km
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 36 min drive - 21.7 km
  • North Beach - 47 min drive - 9.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • ‪Mike's Coffee - ‬2 min walk
  • ‪The Press - ‬17 min walk
  • ‪Twiggy - ‬17 min walk
  • ‪Blanca Blue - ‬6 min drive
  • ‪Gourmet Hall - ‬6 min drive

About this property

Beloved Playa Mujeres - Couples Only All Inclusive

5-star beachfront property near Punta Sam Ferry Terminal
Beloved Playa Mujeres - Couples Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Beloved Playa Mujeres - Couples Only All Inclusive, you'll find a full-service spa, a marina, and 3 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. Public spaces have free WiFi.

A hot tub, a fitness center, and a sauna are also featured at the luxury Beloved Playa Mujeres - Couples Only All Inclusive. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Punta Sam property.

  • 109 guestrooms or units
  • 4 levels
  • 10 buildings
  • 5 dining venues
  • 6 bars or lounges
  • Built in 2009
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Beloved Playa Mujeres - Couples Only All Inclusive offers 109 accommodations with free minibar items and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The Beloved Spa has 14 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

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Exterior
Excellence Playa Mujeres - Adults Only All Inclusive
Playa Mujeres
  • On private beach
  • Pool
  • Hot tub
  • All-inclusive
4.6 out of 5, Wonderful, 1,556 reviews
The price is CA $665
CA $810 total
includes taxes & fees
Aug 10 - Aug 11
Excellence Playa Mujeres - Adults Only All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 5 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Parasailing
  • Pilates classes
  • Sailing
  • Sauna
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (30 inches high)

Room amenities

Entertainment

  • 55-inch smart TV with premium satellite channels

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Beloved Playa Mujeres - Couples Only All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses some wind energy; some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses wind energy, plus a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

No shows require payment in full, including taxes and service fee.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Beloved Hotel
Beloved Hotel All Inclusive
Beloved Hotel Playa Mujeres
Beloved Hotel Playa Mujeres All Inclusive
Beloved Playa Mujeres
Playa Mujeres Beloved Hotel
Beloved Playa Mujeres Excellence Group All Inclusive
Beloved Excellence Group All Inclusive
Beloved Playa Mujeres Excellence Group
Beloved Excellence Group
Beloved Playa Mujeres Excellence All Inclusive AdultsOnly
Beloved Excellence All Inclusive AdultsOnly
Beloved Playa Mujeres Excellence AdultsOnly
Beloved Excellence AdultsOnly
Beloved Playa Mujeres by Excellence Group All Inclusive
The Beloved Hotel Playa Mujeres All Inclusive
Beloved Playa Mujeres by Excellence Group
Beloved Mujeres Excellence In
Beloved Playa Mujeres Couples Only All Inclusive
Beloved Playa Mujeres - Couples Only All Inclusive Punta Sam

Frequently asked questions

How close is Beloved Playa Mujeres - Couples Only All Inclusive to the airport?

Beloved Playa Mujeres - Couples Only All Inclusive is 17.6 mi (51-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Beloved Playa Mujeres - Couples Only All Inclusive?

As of Jul 12, 2026, prices found for a 1-night stay for 2 adults at Beloved Playa Mujeres - Couples Only All Inclusive on Jul 19, 2026 start from CA $593, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Beloved Playa Mujeres - Couples Only All Inclusive have an airport shuttle?

Beloved Playa Mujeres - Couples Only All Inclusive offers an airport shuttle 24 hours a day, on request, for a charge of MXN 3904.21 per vehicle, roundtrip.

How close is Beloved Playa Mujeres - Couples Only All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Beloved Playa Mujeres - Couples Only All Inclusive offer free breakfast?

Beloved Playa Mujeres - Couples Only All Inclusive does not offer free breakfast.

Is there a casino at Beloved Playa Mujeres - Couples Only All Inclusive?

No, there is no casino at this property, but Royal Yak Casino and Sports Book (16-min drive) and Dubai Palace Casino (17-min drive) are nearby.

What time is check-in at Beloved Playa Mujeres - Couples Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Beloved Playa Mujeres - Couples Only All Inclusive?

This property offers free self parking and valet parking.

Does Beloved Playa Mujeres - Couples Only All Inclusive have a pool?

Beloved Playa Mujeres - Couples Only All Inclusive features 3 outdoor pools.

Does Beloved Playa Mujeres - Couples Only All Inclusive have a restaurant?

There are 5 onsite restaurants, offering options like ocean views and a beachfront location.

Does Beloved Playa Mujeres - Couples Only All Inclusive have a spa?

Pamper yourself with a day at The Beloved Spa, where you can enjoy body wraps, massages, and aromatherapy.

How close is Beloved Playa Mujeres - Couples Only All Inclusive to downtown Punta Sam?

Beloved Playa Mujeres - Couples Only All Inclusive is 0.4 mi away from Punta Sam.

Beloved Playa Mujeres - Couples Only All Inclusive Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 829 out of 1004 reviews
Rating 8 - Good. 116 out of 1004 reviews
Rating 6 - Okay. 25 out of 1004 reviews
Rating 4 - Poor. 11 out of 1004 reviews
Rating 2 - Terrible. 23 out of 1004 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful and quiet experience- highly recommend for couples.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Gergana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff treated us like family. We can’t wait to be back!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very professional and always working to make our stay enjoyable. So nice to not have to make reservations at any of the restaurants.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

novia

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and the staff was amazing!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Kaminski

Liked: Staff & service, amenities, property conditions & facilities
this was the most unbelievable hotel I have ever stayed at.. everything was top notch. I cant wait to go back
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Erin Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service at a small, quiet resort. The beach was fabulous.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Ena Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic holiday!! Highly recommend!
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Darrell

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful. Beautiful resort, very quiet and laid back. Great food and friendly staff
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities
Resort was perfect, staff were so friendly and helpful, the food and drink everywhere was incredible. Room was huge and spotless, comfy bed, loads of storage. Perfect stay
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Alan Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and overall facility was excellent. The staff are all really friendly and go our of their way to make the stay enjoyable. They are not overly intrusive which gave us the privacy we were looking for.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Phil

Liked: Cleanliness, amenities, property conditions & facilities
Staff was fantastic; the rooms and facilities were top notch. Very quiet and peaceful; a great place to chill and relax with your companion. Food and drinks were great; accommodations were well taken care of; the best all inclusive trip we’ve taken.
Point with lighthouse seen from the beach.
Private beach.
Sunrise on the beach.
What met us at our room.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Tina

Liked: Cleanliness
More food options
Stayed 9 nights in Mar 2026
Verified

10/10 Excellent

Gloria Constantino

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room and view
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great all inclusive for the price. Food was not quite as good as Iwas expecting based on reviews I read but from what I understand, better than most all inclusives. The staff was amazing
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Scott B

Liked: Cleanliness, amenities, property conditions & facilities
We loved this resort!! Amazing food, ambience and service!! We will be back.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Liliya Alekseyevna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So calm and mellow. Perfect if you want to get away from the noise. No crazy nightlife so if you are looking for that then this place is not for you.
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Piper

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, clean and beautiful rooms, great drinks and great food!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Yang

Liked: Cleanliness, amenities, property conditions & facilities
The room is clean, the staff are friendly, the food was good and the resort is good for adults only.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, property conditions & facilities
The room was spotless and beautiful! The staff were all super nice, helpful and courteous.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Vasili

Liked: Cleanliness
Great food! Great service. Great locations!
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Tracy Stoller

Liked: Cleanliness, amenities, property conditions & facilities
Great room! Excellent property and wonderful staff. Food was average to above average, but that's my only criticism!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Everything about the place was amazing. Staff friendly. Food great. Service excellent and timely. Will highly recommend staying there.
Stayed 6 nights in Jan 2026
Verified

4/10 Poor

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING TRIP !!!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Sabina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing couples only boutique resort! Excellent service from all staff and great food, top shelf liquor in your room. Always chaise lounges available on beach or by the pool. Will definitely come back! Property needs interior updating, it is old The staff does an amazing job keeping it clean and constantly repairing but owners need to invest in updating for this kind of money. Again, I will be returning, it was the most relaxing vacation and staff & service beyond 5 stars!
View from our two story ocean view casita with balcony and terrace with splash pool ❤️
Stayed 5 nights in Mar 2026

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