For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
At this Isla Mujeres property, you'll be within half a mile (1 km) of Norte Beach and 16 miles (25 km) of Punta Sur. Isla Mujeres Sculpture Garden is 13.5 mi (21.7 km) away.
All-inclusive
This all-inclusive property features a private beach, a full-service spa, and a marina. Spend a day at the beach snorkeling, or relax with sun loungers and beach umbrellas. There's fun for all ages with a free kid's club and kayaking, and free childcare is an added bonus.
Free WiFi, LED TVs
The 164 guestrooms boast modern comforts like LED TVs with cable channels, along with free WiFi. Minibars, coffee/tea makers, and free bottled water are also available.
Mia Reef Isla Mujeres - All Inclusive ratings based on 89 Verified Reviews
Review Summary
4.3
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Mia Reef Isla Mujeres - All Inclusive
Everyone (44)Couples (26)Family (20)
4 out of 5
Posted by a verified traveller on 21 Apr. 2020
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3 out of 5
Food was terrible. Beer was not cold. Very run down resort. Views and the beach were amazing.
Posted by ShawnandSharon, from Seattle on 22 Oct. 2020
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5 out of 5
Hotel was excellent as always. Even through a global pandemic the service has not suffered one bit. The hotel and island are very well maintained and the staff made my stay very enjoyable. Big thanks to Luis the bartender and Roberto for their great service.
Posted by Hector, from California on 4 Oct. 2020
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5 out of 5
Posted by a verified traveller on 29 Jul. 2020
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5 out of 5
The food was spectacular! The staff bent over backwards for you. The villa was lovely with wonderful views and they did turndown service. Concierge very friendly and helpful with any rentals or excursions. My only issue was that the pool was very cold. I could not enjoy the pool as it was freezing to me. So I spent my time snorkeling in the water around the resort which was a lot of fun (lots of fish to see). Excellent location to town for walking or shopping. I plan to stay there again next year.
Posted by a verified traveller on 10 Mar. 2020
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Comment from Hotel Management
11 Mar. 2020
by Hotel Mia Reef
Dear ,
We appreciate you took the time for sharing your experience and also for giving us the opportunity to thank you. We are delighted to learn that you had an amazing time with us.
It is so encouraging to know that you enjoyed the whole experience at Mía Reef Isla Mujeres. We found your compliments very gratifying, after the work and effort made by our team.
We thank you for your comments and look forward to providing you with the best of our attention and service excellence soon again. We remain at your disposal in case you need assistance with the next booking.
Best regards,
Renata B.
Community manager
5 out of 5
Posted by a verified traveller on 9 Mar. 2020
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Comment from Hotel Management
11 Mar. 2020
by Hotel Mia Reef
Dear Traveler,
We want to thank you for choosing Mía Reef Isla Mujeres and we hope to see you again very soon. We are at your disposal for any assistance you may require.
Warm regards,
Renata B.
Community manager
5 out of 5
Posted by a verified traveller on 28 Feb. 2020
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Comment from Hotel Management
28 Feb. 2020
by Hotel Mia Reef
Dear Traveler,
We want to thank you for choosing Mía Reef Isla Mujeres and we hope to see you again very soon. We are at your disposal for any assistance you may require.
Warm regards,
Renata B.
Community manager
4 out of 5
Scenery and relaxation! Buffet food was good. Reserved restaurant was terrible but is not required to attend.
Posted by Jason, from WI on 28 Feb. 2020
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Comment from Hotel Management
28 Feb. 2020
by Hotel Mia Reef
Dear Traveler,
We appreciate you took the time for sharing your experience and also for giving us the opportunity to thank you. We are delighted to learn that you had an amazing time with us.
It is so encouraging to know that you enjoyed the whole experience at Mía Reef Isla Mujeres. We found your compliments very gratifying, after the work and effort made by our team.
We thank you for your comments and look forward to providing you with the best of our attention and service excellence soon again. We remain at your disposal in case you need assistance with the next booking.
Best regards,
Renata B.
Community manager
5 out of 5
Posted by a verified traveller on 23 Feb. 2020
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Comment from Hotel Management
28 Feb. 2020
by Hotel Mia Reef
Dear Traveler,
We want to thank you for choosing Mía Reef Isla Mujeres and we hope to see you again very soon. We are at your disposal for any assistance you may require.
Warm regards,
Renata B.
Community manager
4 out of 5
They checked me into a room with a view of a wall outside. After complaining they changed my room.
Posted by Kevin, from Atlanta on 12 Feb. 2020
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Comment from Hotel Management
17 Feb. 2020
by Hotel Mia Reef
Dear Kevin,
Thank you very much for your feedback. It is an enormous pleasure to know the satisfaction of our customers, this is our aim, to give you unforgettable moments and making you feel at home.
We take notes of your remarks that are of tremendous assistance to improve the whole experience at Mia Reef Isla Mujeres.
Looking forward to welcoming you again to offer another lovely and relaxing vacation!
Warm regards,
Renata B.
Community manager
Mia Reef Isla Mujeres - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Mia Reef Isla Mujeres - All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and kayaking. A free manager's reception is offered daily. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. WiFi is free in public spaces. This Art Deco property also offers a complimentary children's club, an outdoor pool, and a fitness center. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 4-star Isla Mujeres property.
164 guestrooms or units
8 levels
2 buildings
3 dining venues
Bar by the pool
Swim-up bar
Bar or lounge
Manager's reception (free)
Coffee shop
Kid's club (free)
Supervised kid's activities (free)
Childcare (surcharge)
Beach lounge chairs
Towels for the beach
Umbrellas for the beach
Poolside lounge chairs
Umbrellas for the pool
Front desk (24 hours)
Storage area for luggage
Concierge
Wedding services available
Pool or billiards table
Terrace
Garden
Bellhop
Elevator
Smoking in designated areas
Family Friendly Amenities
Family property
On private beach
Outdoor pool
Supervised childcare/activities (free)
Free WiFi
Children's club (free)
Babysitting or childcare (surcharge)
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
, Parking (limited spaces)
Transport
Airport: Cancun Intl. Airport (CUN) (28.6 km / 17.8 mi)
Parking: Free self parking
Room Amenities
Mia Reef Isla Mujeres - All Inclusive offers 164 accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
Minibar
LED television
Cable channels
Coffee maker
Shower
Housekeeping (daily)
Nightly turndown service
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Wheelchair accessible
Food & Drink
The property hosts a free manager's reception daily.
Mia Reef Isla Mujeres - All Inclusive has 3 restaurants on site.
Spa Services
Body treatments
Facial treatments
Number of treatment rooms 3
Couples treatment rooms
Massages
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings.
No rollaway/extra beds available
No cribs (infant beds) available
Debit cards not accepted
Staffed front desk
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
gap period enforced between guest stays 24 hours
Property confirms they are implementing guest safety measures
Contactless check-out is available
Hotel Names
Avalon Club Reef
Avalon Reef Club Isla Mujeres Hotel Isla Mujeres
Avalon Reef Isla Mujeres
Mía Reef Isla Mujeres Resort
Mía Reef Resort
Mía Reef Isla Mujeres All Inclusive
Mía Reef All Inclusive
Mia Reef Isla Mujeres All Inclusive
Mia Reef All Inclusive
Mía Reef Isla Mujeres
Mia Reef Isla Mujeres
Mia Reef
Mia Reef Isla Mujeres All Inclusive All-inclusive property
Mia Reef All Inclusive All-inclusive property
Mia Reef Inclusive inclusive
Mia Reef Isla Mujeres - All Inclusive Isla Mujeres
Mia Reef Isla Mujeres - All Inclusive All-inclusive property
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
