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Hotel Bahia Chac Chi

3.0 star property
3-star hotel near North Beach

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Photo gallery for Hotel Bahia Chac Chi

1 bedroom, premium bedding, minibar, in-room safe
Meeting facility
Business centre
Balcony
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Air conditioning

Explore the area

Map
Av. Rueda Medina Mz 8 Lt 12, Col. Centro, Isla Mujeres, QROO, 77500
  • Isla Mujeres Ferry Terminal
    ‪2 min walk‬
  • North Beach
    ‪8 min walk‬
  • Dolphin Discovery
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪69 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(24 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(15 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Bay View

Deluxe Room, 1 King Bed, Bay View

Deluxe Room, 1 King Bed, Bay View

8.8 out of 10
Excellent
(14 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Bay View

Deluxe Double Room, 2 Double Beds, Bay View

Deluxe Double Room, 2 Double Beds, Bay View

8.0 out of 10
Very good
(8 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

About the area

Isla Mujeres

City center stay.A stay at this Centro - Supmza 001 hotel places you steps from Isla Mujeres Ferry Terminal and within a 10-minute walk of North Beach. Miguel Hidalgo and Faro de Punta Norte are also within half a mile (1 km).

What's nearby

  • Isla Mujeres Ferry Terminal - 2 min walk - 0.2 km
  • Miguel Hidalgo - 3 min walk - 0.3 km
  • North Beach - 8 min walk - 0.7 km
  • Isla Mujeres Cemetery - 9 min walk - 0.8 km
  • Dolphin Discovery - 6 min drive - 5.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 112 min drive

Restaurants

  • ‪Picus - ‬3 min walk
  • ‪Muelle 7 - ‬4 min walk
  • ‪Mocambo Lancheros - ‬3 min walk
  • ‪luna Grill - ‬3 min walk
  • ‪Los Mariscos de Humo - ‬5 min walk

About this property

Hotel Bahia Chac Chi

3-star hotel near North Beach
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Hotel Bahia Chac Chi. Self parking is free.

This 3-star Isla Mujeres hotel is smoke free.

  • 1 building
  • 25 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 2009
  • Deli
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Bahia Chac Chi offers 25 accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. 32-inch LCD televisions come with cable channels.

Bathrooms include showers with hydromassage showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Isla Mujeres hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: USD 15 to 18 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Designer stores
  • Outdoor pool
  • Wine tasting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Bahia Chac Chi

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 18 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Masks are required at the property for guests without COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.

We should mention

  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Bahia Chac Chi
Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi
Hotel Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi Hotel
Hotel Bahia Chac Chi Adults Only
Hotel Bahia Chac Chi Isla Mujeres
Hotel Bahia Chac Chi Hotel Isla Mujeres

Hotel Bahia Chac Chi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 507 out of 1004 reviews
Rating 8 - Good. 364 out of 1004 reviews
Rating 6 - Okay. 93 out of 1004 reviews
Rating 4 - Poor. 28 out of 1004 reviews
Rating 2 - Terrible. 12 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Liliana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We always come back
Stayed 1 night in Mar 2025

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I returned to Isla Mujeres for the first time in 10 years and was so pleasantly surprised to find the island vibrant, lively and with so many things to do. I had a great feeling about Hotel Bahia Chac Chi and I was correct. It was lovely. The shower was everything after a long day of snorkeling. I loved having a balcony that looked out over the ocean. The pool was small but why use the pool when you have Playa Norte just a small walk away. The hotel staff were super helpful in both Spanish and English. I Would Highly Recomend.
Stayed 2 nights in Mar 2025

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were very helpful and friendly, particularly Jonathan (Johnny Cash). The room was clean and in an easily walkable area from the ferry and town shopping and restaurants. I would stay here again!
Stayed 2 nights in Feb 2025

10/10 Excellent

Kelvis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and clean 👌
Stayed 3 nights in Mar 2025

10/10 Excellent

Bhavisha

Stayed 1 night in Feb 2025

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally a very enjoyable stay. Room was very comfortable and pleasant. Shower was great. Location was very convenient as it was so close to the ferry port
Stayed 14 nights in Feb 2025

8/10 Good

CHRISTOPHER

Liked: Staff & service
The water view rooms (from a previous stay) were much better than the interior room that we had (#106) and seemed to be more updated. The location is great and the staff were great
Stayed 3 nights in Feb 2025

6/10 Okay

Bridgette Anne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Would be good to have coffee in lobby for guests in the morning. And more seats in lobby sitting area
Stayed 5 nights in Feb 2025

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff facilitated an easy check in. I picked this hotel because it was in easy walking distance from the ferry. The room was clean, bed Súper comfortable. The AC would have felt much better if the room had a ceiling fan to circulate the cool air. In the evenings the room was a bit on the warmer side. They have a place where you can fill your water bottle … huge because the weather is so warm it’s important to hydrate. Right next to is a place to rent golf carts .
Stayed 3 nights in Feb 2025

10/10 Excellent

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely book again. This hotel is literally down the street from the ferry very convenient. Yes, it’s on a busy street but everything is within walking distance the beach, food, convenient stores. We found so many local food vendors within walking distance and the food was delicious which we enjoyed and awesome getting to know the local people so welcoming. The church is down the street and has morning vendors and evening ones too and there’s a small grocery store too. Our evening receptionist Jonathan was so great very welcoming enjoyed talking to him and getting tips about things to do around the island. The hotel is small which in my opinion I preferred not crazy busy we’ve done resorts which are ok but if you’re looking for something convenient and welcoming and really want to get to know the island and it’s people this place is a must. Definitely booking again!!
Stayed 5 nights in Feb 2025

10/10 Excellent

Barbie

Stayed 1 night in Feb 2025

10/10 Excellent

Cortnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay and my favorite hotel on the island!
Stayed 5 nights in Feb 2025

10/10 Excellent

Brett

Stayed 1 night in Feb 2025

10/10 Excellent

Suzanne Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall accommodations were good and clean. There is bottled free water in the lobby, ask for beach towels. 100peso charge for an extra key card ( only got 1). Staff was friendly. 2-3 minute walk from the ferry. Check w hotel staff for better price on tours vs getting tours from the ferry dock.
Stayed 5 nights in Feb 2025

8/10 Good

mary

Liked: Staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

Johannah

Stayed 4 nights in Feb 2025

10/10 Excellent

Ahmed

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer Services of this hotel is super high specially the Receptionist Beatriz helped us before chrck in since we had a baby withus.highly recomed this hotel. Also the hotel is in great location.
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel, Haddonfield

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Carlene

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Bahia ChaChi rocks it!

Very good place-clean, convenient location, nice, helpful staff. Stayed many times-always good.
Stayed 3 nights in Jan 2025

10/10 Excellent

AMY

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, Johny, who worked the front desk was friendly and accommodating.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were wonderful! The first room we stayed in had a sliding glass door that rattled due to the wind. It was very loud. The second night we stayed in a different room and it was great- much quieter. Very convenient to walking to everything, good price for what you get.
Stayed 2 nights in Jan 2025

10/10 Excellent

Marcia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 4 nights in Dec 2024

6/10 Okay

Celestino

Liked: Staff & service
Stayed 2 nights in Dec 2024