Casa del Jaguar Beach Hotel

4.0 star property
4-star beachfront hotel near North Beach

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Casa del Jaguar Beach Hotel

Photo gallery for Casa del Jaguar Beach Hotel

Outdoor pool, open 9:00 AM to 7:00 PM, sun loungers
Front of property
Master Suite
Restaurant
Lobby

Overview of Casa del Jaguar Beach Hotel

Reviews
9.4

Exceptional

Popular amenities

  • SpaSpaSpa
  • PoolPoolPool
  • Breakfast includedBreakfast includedBreakfast included
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
Calle Zazil Ha #118, Playa Norte, Isla Mujeres, QROO, 77400
  • Popular LocationNorth Beach1 min walk
  • Popular LocationMiguel Hidalgo7 min walk
  • Popular LocationTerminal Marítima Isla Mujeres12 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)119 min drive

Room options

Suite, 2 Bedrooms

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Junior Suite

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Master Suite

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Isla Mujeres

Beachfront retreat .At this Centro - Supmza 001 hotel, you'll be steps from North Beach and within a 15-minute walk of Isla Mujeres Ferry Terminal. Aztlán Galería and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also within half a mile (1 km).

What's nearby

  • North Beach - 1 min walk
  • Miguel Hidalgo - 7 min walk
  • Cocal Beach - 9 min walk
  • Terminal Marítima Isla Mujeres - 12 min walk
  • Dolphin Discovery - 10 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 120 min drive

Restaurants

  • Lima y Coco - 2 min walk
  • Stingray - 5 min walk
  • Las Hamacas - 2 min walk
  • Guru Beach Club & Restaurant - 1 min walk
  • Buho's - 2 min walk

About this property

Casa del Jaguar Beach Hotel

4-star beachfront hotel near North Beach
Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with free beach club on site and umbrellas. At Casa del Jaguar Beach Hotel, pamper yourself with a treatment at the full-service spa and enjoy amenities like an outdoor pool.

Free breakfast is served daily. There are 2 restaurants on site. You can enjoy a drink at the beach bar. Public spaces have free WiFi.

This 4-star Isla Mujeres hotel is smoke free.

  • 12 guestrooms or units
  • 2 dining venues
  • Continental breakfast (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • No smoking on site
  • Bar on the beach
Casa del Jaguar Beach Hotel offers 12 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. These individually decorated and furnished accommodations have separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and ceiling fans. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including reflexology.

Languages

English, Spanish

Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 7:30 AM–11:00 AM
  • 2 restaurants
  • 1 beach bar

Things to do

  • Free beach club
  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa del Jaguar Beach Hotel

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 300 per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Jaguar Hotel Isla Mujeres
Casa del Jaguar Beach Hotel Hotel
Casa del Jaguar Beach Hotel Isla Mujeres
Casa del Jaguar Beach Hotel Hotel Isla Mujeres

Casa del Jaguar Beach Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 29 out of 36 reviews" "
Rating 8 - Good. 4 out of 36 reviews" "
Rating 6 - Okay. 2 out of 36 reviews" "
Rating 4 - Poor. 0 out of 36 reviews" "
Rating 2 - Terrible. 1 out of 36 reviews" "

9.8/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Scott D

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa del Jaguar is a beautiful and very nice boutique hotel with very helpful staff. The location is perfect if you want to stay at Playa Norte. It’s on the beach, but also a very convenient and easily walkable few blocks to the main streets for food and shopping on the north side of the island, and actually about a 15 minute walk from the ferry terminal. The front desk was very helpful with things like renting golf carts, locating various places, and getting around the island. Be aware that the front desk does close at about 10pm each night, so you’ll have to make arrangements in advance if you arrive too late. The restaurant is nice, with friendly staff and right on the beach, and has good food. But because it’s a hotel/resort restaurant, it can be a little more expensive than other places in town. Overall, if you’re looking for a boutique beach front resort experience, then Casa del Jaguar is a great place to stay in Isla Mujeres.
Stayed 4 nights in Jan 2024

6/10 Okay

Raquel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Unfriendly staff!
This was a special family trip. Our flight arrived late and we were rushing to get to the hotel before 10:30pm, because that was the closing check-in time. We finally got to the hotel at 10:20pm, but NOT A SOUL was in sight, no one was at the front desk to greet up, no email was sent with any instructions or at least a phone call, NOTHING. We finally notice on the side of the counter some sheets of paper with my name, and the fobs for our room. But where was the actual room, no further instructions were provided! So there we were, wandering aimlessly at night trying to figure out where to go! We finally located our room but no one was available to support us with our heavy luggage! No one even assisted when when we left in the AM several days later! Once inside, the room was immaculate and beautiful, the balcony was the perfect setting and we had a hammock. No complaint about the actual room, location, and access to beach front lounging. But when it comes to the service, I was beyond disappointed, I was disgusted that the staff would be so cold and unfriendly! They pride themselves in having a multilingual staff, but they sacrifice actual customers service by getting non-locals to work here. The friendliest staff were the cleaning staff. Their prejudice and judgment of us determined their treatment and utter disregard for us and our stay, perhaps if we were white and privileged we might have received better service, which is a shame in my own country of Mexico!!!
Stayed 6 nights in Nov 2023

10/10 Excellent

JOSE, PHARR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing place to stay, next to the beach, great food and easy to get there.
Stayed 1 night in Nov 2023

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay!!!
Stayed 1 night in Oct 2023

10/10 Excellent

Robyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay at Casa de Jaguar. In the perfect area with many restaurant options that are walkable and places to rent golf carts nearby. The hotel felt safe, modern and clean. The staff that we interacted with were kind and helpful! Highly recommend
Stayed 3 nights in Oct 2023

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is such a beautiful and clean property. The breakfast is amazing. The pool is beautiful and overlooks the beach. It is really nice to have a reserved bed on the beach with wait service. Can't beat this location! We would absolutely book here again.
Stayed 4 nights in Aug 2023

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class operation! Fantastic staff. Great food
Stayed 5 nights in Jul 2023

10/10 Excellent

jennifer

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Definitely must stay here!
From the minute Diego checked us in until he checked us out our stay was nothing but wonderful! The hotel is really neatly decorated, the best beach in Isla, the food is very very good!! We were so impressed with cocktails and food that we ate almost all meals at the hotel. Very detail oriented!! The service is superb! I can’t say enough about how much we enjoyed Casa del Jaguar!!
Stayed 5 nights in Jul 2023

10/10 Excellent

Farzana

Liked: Cleanliness, staff & service, property conditions & facilities
The property was in a great location. Diego at the reception was very helpful and pleasant. The restaurant could do with a change in evening menu. Sunny and bar staff were excellent. The beach area was very well maintained. Overall we had a great stay and would come back
Stayed 4 nights in Jun 2023