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Occidental Costa Cancún All Inclusive

3.5 star property
3.5-star beachfront property near Escénica Tower

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Photo gallery for Occidental Costa Cancún All Inclusive

Junior Studio Suite, Hot Tub, Ocean View
View from room
Garden
Outdoor pool, pool umbrellas, sun loungers
Free minibar, in-room safe, blackout drapes, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

Explore the area

View in a map
Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Playa Tortugas
    ‪6 min walk‬
  • Place, Langosta Beach
    ‪13 min walk‬
  • Place, Puerto Cancun Marina Town Center
    ‪8 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪46 min drive‬

Room options

View all photos for Double Room

Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room

8.0 out of 10
Very good
(275 reviews)
  • 33 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Terrace

Double Room, Terrace

Double Room, Terrace

7.8 out of 10
Good
(58 reviews)
  • 33 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

8.2 out of 10
Very good
(58 reviews)
  • 33 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for 2x2 interconnecting rooms

Free minibar, in-room safe, blackout drapes, iron/ironing board

2x2 interconnecting rooms

8.4 out of 10
Very good
(38 reviews)
  • 33 sq m
  • Resort view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds OR 2 King Beds

View all photos for Junior Suite, Hot Tub, Ocean View

Junior Studio Suite, Hot Tub, Ocean View

Junior Suite, Hot Tub, Ocean View

8.0 out of 10
Very good
(7 reviews)
  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Cancun

On the beach.With a stay at this Zona Hotelera property, you'll be within half a mile (1 km) of Escénica Tower and 2 miles (3 km) of Puerto Cancun Marina Town Center. Plaza 28 and La Sagrada Familia Parish are also within 6 miles (10 km).

What's nearby

  • Playa Tortugas - 6 min walk - 0.6 km
  • Langosta Beach - 13 min walk - 1.1 km
  • Las Perlas Beach - 19 min walk - 1.6 km
  • Tortuga Beach - 6 min drive - 2.5 km
  • Puerto Cancun Marina Town Center - 8 min drive - 3.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Restaurant Dos Lunas - ‬6 min walk
  • ‪The White Box Gastrobar - ‬8 min walk
  • ‪Los Chachalacos - ‬4 min walk
  • ‪Glass Bar Night Club - ‬7 min walk

About this property

Occidental Costa Cancún All Inclusive

3.5-star beachfront property near Escénica Tower
Occidental Costa Cancún All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Occidental Costa Cancún All Inclusive like a children's club and an outdoor pool.

Free breakfast is served daily. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a steam room, a fitness center, and a garden. You'll have access to the outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

  • 358 guestrooms or units
  • 3 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Built in 1994
  • Buffet breakfast (free)
  • Deli
  • Supervised kid's activities (free)
  • Kid's club
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool
Occidental Costa Cancún All Inclusive offers 358 accommodations with free minibar items and safes. Plasma televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the property's full-service spa, Zenserenz. Services include hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • Children's club
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch plasma TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Costa Cancún All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Additional fees apply for use of the spa, motorized personal watercraft, and parasailing.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún Cancun
Occidental Costa Cancún
Occintal Costa Cancún Inclusi

Reviews

Occidental Costa Cancún All Inclusive Reviews

8.0

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 1118 out of 2542 reviews
Rating 8 - Good. 659 out of 2542 reviews
Rating 6 - Okay. 384 out of 2542 reviews
Rating 4 - Poor. 185 out of 2542 reviews
Rating 2 - Terrible. 196 out of 2542 reviews

Reviews

10/10 Excellent

Henry Obdulio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have ocean view
Stayed 5 nights in Sep 2025

10/10 Excellent

Sonya Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything.
Stayed 3 nights in Sep 2025

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place. Very nice beach. Water is shallow and clean.Wide food selection. Nice SPA. A lot of friendly waiters. Nice and clean room. Like home atmosphere. Beautiful jewelry store in the lobby. A lots of activities and entertainment. I would recommend to try riviera Maya at the bar and sea bass is excellent choice in Trattoria. Concierge at reservations misinformed me, saying it is only two treatments in the SPA: relaxation and deep tissue massage. Made me book without proper selection. In real it is a big menu in the SPA. I think it happened because concierge didn’t have a good English. Or something else maybe. Other girl at the reception made a mistake exchanging my dollars, so I almost lost $50, good thing I calculated myself before taking the money. It is a long line to check in in very hot weather.They don’t sell water in the lobby, so get water with you, because the transfer from the airport took about 40 minutes, plus the waiting in line time, it was more then hour without water.After checking in the buffet we eat, but no one offer a drink for a long time.So after we finish eating I had to go and ask for water. Not drinking for two hours in 90F degrees is dangerous. After all we still have a good general impression and may consider to come back one day.
Stayed 6 nights in Sep 2025

10/10 Excellent

Tonya

Stayed 4 nights in Aug 2025

6/10 Okay

Blanca

Travelled with family, Travelled with group
Liked: Amenities
Bar closes early
Stayed 4 nights in Aug 2025

6/10 Okay

Blanca

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Snack bar food could have been better , and food needed to changed out frequently. The buffet need to make sure they have plenty of food .
Stayed 4 nights in Aug 2025

8/10 Good

Bertha Amparo

Liked: Cleanliness, staff & service, property conditions & facilities
Gente muy amable
Stayed 5 nights in Aug 2025

10/10 Excellent

Jitendra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and cleanliness of the property was amazing.
Stayed 7 nights in Aug 2025

10/10 Excellent

Luz Nita, Petaluma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The private beach and the nice hotel, activities and food!
Stayed 7 nights in Aug 2025

8/10 Good

Andrea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and drinks were just okay, but everything else was excellent! The bathrooms and rooms were clean, comfortable, and well-kept, I felt safe the whole time, and for the price, it’s a great value. I’d gladly come back.
Stayed 4 nights in Aug 2025

2/10 Terrible

Jaspreet, Brampton

Disliked: Cleanliness, property conditions & facilities
We booked double two connecting bedrooms under same name but got one room on ground floor and another on other side at 5 floor. We had terrible experience with this property and requested that they can give us any other room atleast
Stayed 3 nights in Aug 2025

10/10 Excellent

Kim Suzanne, Osoyoos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing. The staff was excellent from start to finish. Room had everything we needed. The entertainment team were excellent. Shows were very good and around the pool, there was always something to do and great music.
Stayed 6 nights in Aug 2025

10/10 Excellent

Rosemarie Pacilan, Castle Rock

Liked: Cleanliness, staff & service
Food is great, some staff are friendly, but they need to work on maintenance, restroom always not working, but overall the hotel is quiet and clean
Stayed 7 nights in Aug 2025

10/10 Excellent

Citlaily Gutierrez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Gursewak

Travelled with family
Liked: Staff & service, amenities
Stayed 5 nights in Jul 2025

8/10 Good

John Adams

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Aug 2025

8/10 Good

Christina

Travelled with partner
Liked: Cleanliness, staff & service
The restaurant only has one buffet and one 24 hour snack bar. The 3 restaurants require reservations from your limited vouchers. For example, 5 nights = 2 vouchers (2 reservations). That is the part that isn’t very clear when booking. Also don’t be fooled, the lowest costing room shows a picture of chairs and hammock. It DOES NOT have that. There is a balcony but just enough space for two people to stand. The staff were very friendly and helpful. Felt very safe and they took my food allergy very seriously and had me wear a special bracelet. Every food place asked me about it right away. Something to note is this hotel has a perfect location. RIGHT NEXT TO THE FERRY to isla mejueres. That is very convenient to know!
Lunch buffet
Stayed 5 nights in Aug 2025

10/10 Excellent

Angela Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was in close proximity. Staff was amazing!!
Stayed 4 nights in Jun 2025

10/10 Excellent

Anna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5+ starts for every service, location, property food options and activities
Stayed 4 nights in Aug 2025

10/10 Excellent

Kevin Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Very family friendly
Stayed 9 nights in Aug 2025

2/10 Terrible

Juan Carlos

Stayed 4 nights in Jul 2025

10/10 Excellent

Marjan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 8 nights in Jul 2025

10/10 Excellent

Nelida

Stayed 4 nights in Jun 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Martin Aguirre, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien la comida riquísima
Stayed 5 nights in Jul 2025