Occidental Costa Cancún All Inclusive

3.5 star property
3.5-star beachfront property near Escénica Tower

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Photo gallery for Occidental Costa Cancún All Inclusive

On the beach, white sand, sun loungers, beach umbrellas
Property video
Junior Studio Suite, Hot Tub, Ocean View | View from room
On the beach, white sand, sun loungers, beach umbrellas
Garden

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • All-inclusive
  • Parking included

Explore the area

View in a map
Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Escénica Tower
    ‪2 min walk‬
  • Place, Playa Tortugas
    ‪8 min walk‬
  • Place, Langosta Beach
    ‪17 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪43 min drive‬

Room options

Double Room

8.0 out of 10
Very good
(310 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Terrace

7.6 out of 10
Good
(72 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Sea View

8.2 out of 10
Very good
(65 reviews)
  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

2x2 interconnecting rooms

8.4 out of 10
Very good
(41 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 2 Double Beds OR 2 King Beds

Junior Suite, Hot Tub, Ocean View

8.6 out of 10
Excellent
(9 reviews)
  • Ocean view
  • 77 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Cancun

On the beach.With a stay at this Zona Hotelera property, you'll be within half a mile (1 km) of Escénica Tower and 2 miles (3 km) of Puerto Cancun Marina Town Center. Plaza 28 and La Sagrada Familia Parish are also within 6 miles (10 km).

What's nearby

  • Nichupté Lagoon - 2 min walk - 0.2 km
  • Escénica Tower - 2 min walk - 0.2 km
  • Playa Tortugas - 6 min walk - 0.6 km
  • Langosta Beach - 13 min walk - 1.1 km
  • Las Perlas Beach - 19 min walk - 1.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Restaurant Dos Lunas - ‬6 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Los Chachalacos - ‬4 min walk
  • ‪The White Box Gastrobar - ‬8 min walk
  • ‪Bites Food Hall - ‬7 min walk

About this property

Occidental Costa Cancún All Inclusive

3.5-star beachfront property near Escénica Tower
Occidental Costa Cancún All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Occidental Costa Cancún All Inclusive like a children's club and an outdoor pool.

Free breakfast is served daily. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a hot tub, a steam room, and a fitness center. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

  • 358 guestrooms or units
  • 3 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Built in 1994
  • Buffet breakfast (free)
  • Deli
  • Supervised kid's activities (free)
  • Kid's club
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool
  • Swim-up bar
Occidental Costa Cancún All Inclusive offers 358 accommodations with free minibar items and safes. Plasma televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the property's full-service spa, Zenserenz. Services include hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Children's club
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch plasma TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Costa Cancún All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Additional fees apply for use of the spa, motorized personal watercraft, and parasailing.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún Cancun
Occidental Costa Cancún
Occintal Costa Cancún Inclusi

Occidental Costa Cancún All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1230 out of 2733 reviews
Rating 8 - Good. 710 out of 2733 reviews
Rating 6 - Okay. 420 out of 2733 reviews
Rating 4 - Poor. 175 out of 2733 reviews
Rating 2 - Terrible. 198 out of 2733 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

William

Stayed 5 nights in Mar 2026

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay for the price point! Bartenders and wait staff got to know you by name. Property was clean. Rooms slightly dated but clean. Food was average. Took three of our kids with us, the interconnecting room was perfect. Resort is on the small side, but this made it convenient to go back and forth to our rooms and have easy ability to have visual on our kids. We took pool float chairs and floated all day. 4 days was plenty.
Stayed 5 nights in Mar 2026

10/10 Excellent

Susan Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and clean. Food was good, drinks were goid and staff were amazing! Would stay again.
Stayed 5 nights in Mar 2026

10/10 Excellent

Ana Cynthia

Stayed 4 nights in Feb 2026

10/10 Excellent

TRENT, NEWNAN

Great time very clean property.
Stayed 3 nights in Feb 2026

10/10 Excellent

Cruz

Stayed 5 nights in Jan 2026

10/10 Excellent

Roxana

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice
Stayed 1 night in Jan 2026

6/10 Okay

Leonard

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was clean. The beach area was small the resort outdoor area is small just not enoough area to walk . Basically we just walked in circles.
Stayed 3 nights in Jan 2026

10/10 Excellent

Nicolas

Stayed 5 nights in Dec 2025

8/10 Good

SABAH, Northville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a 3.5 star resort
Stayed 1 night in Jan 2026

10/10 Excellent

Maka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2025

8/10 Good

Lillian

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
Food was very good, pool & beach were pretty
Stayed 4 nights in Jan 2026

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very professional
Stayed 5 nights in Jan 2026

6/10 Okay

Tetyana

Travelled with family
Liked: Cleanliness, amenities
Pros: Tasty and varied food, very friendly staff. Cons: The room is already a bit worn out; the sea is practically absent — just a small fenced-off shallow area; only one swimming pool. Under the pretext of a free introductory breakfast at the Occidental Tucancún hotel, we were subjected to a 2-hour timeshare membership sales presentation. There was also a “free” 3.5-hour sightseeing tour of Cancun, which would most likely turn into a pushy shopping tour, so we didn’t go.
Stayed 12 nights in Jan 2026

4/10 Poor

gregory thomas

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The food at this resort is so terrible, luckily there is a taco shop across the street we went there every night because I definitely would’ve gotten sick from the food there. The bartenders are super awesome, but the staff is pretty disappointing overall. The pool and beach are really small and just not a lot of space. I don’t have much good to say about this place other than the rooms are nice.
Stayed 4 nights in Jan 2026

8/10 Good

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
The property was nice and clean, the food was good. The major issue was check in. The line was long and employees were working at snail pace. We worked up 3-4am in the morning to flew there. Everyone was tired, hungry, and sleepy. What a way to start a vacation with 1 hour waiting in line!
Stayed 4 nights in Jan 2026

8/10 Good

jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about the resort, except for the beach. It was very small, and the water was dirty. It was also not quiet at all because of the big boats coming in and out all day long.
Stayed 5 nights in Jan 2026

6/10 Okay

Kyra

Travelled with group
Cancun was lovely but my stay at the Occidental was okay, largely because of the quality of my room and food options. Safety is hugely important and the lock on my terrace door was broken. It seems like the hotel tried to fix it by putting a makeshift latch onto the door but that isn’t a proper solution. Also, the bolt-lock on my entryway door was broken. It seems like there had been no previous efforts to fix it. Lastly - I came across a few mosquitoes in the room, more so than I ever have before in tropical/warm countries that I’m visiting. The front desk said that they would fumigate but I’m unsure if the fumigation ever happened (or if it did, whether it even worked). In addition - the food options were underwhelming, especially for an all inclusive resort. As someone who is traveling with a person who is vegan, we struggled to find decent food options daily on the resort. Overall - the resort is nice but certain aspects do need to be worked out to ensure all guests have a great stay.
Stayed 4 nights in Jan 2026

6/10 Okay

Orquidia del c Baez

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean Amenities were fine food was terrible
Stayed 3 nights in Jan 2026

8/10 Good

Daniel

Liked: Cleanliness
Decent food, drinks were great. Rooms were nice.
Stayed 4 nights in Jan 2026

8/10 Good

bianca

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Live environment. Family oriented. Food was amazing. Small hotel but perfect for a budget vacation. Spa was good and relaxing. Bartenders were so welcoming. Drinks could be better but not the bartender fault quality of the mix juices could be better. Beach is small but well kept. When you get in they check you in then ask you to sit to make dinner reservations at the same time they will offer you to visit there other hotel and offer timeshares and a free bottle of tequilla or discounted spa package. If you are into timeshares go if not you are not missing anything. Overall this hotel was a good place to spend a short time. If your looking for budget and small family hotel here is the llace if you are looking for more upscale, big beach, more resturants and upgraded rooms look elsewhere.
Stayed 2 nights in Dec 2025

10/10 Excellent

Patrizia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Even though the AC in the room wasn't working properly, the overhead fan kept us comfortable. The hotel is kept impeccably clean, the staff are extremely friendly & cheerful, there are lots of activities during the day and evening, the food at the restaurants was delicious (I cut my steak with a butter knife it was so tender). Will definitely stay here again.
Stayed 4 nights in Jan 2026

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very nice. Kudos to Gustavo, Emanuel, Wilberth, and Reuben. The location was OK but not the best beach. The food was adequate, but the drinks flowed like water!
Stayed 5 nights in Jan 2026

10/10 Excellent

Sohail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 7 nights in Dec 2025

8/10 Good

Yulia, Glen Mills

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
There was a constant unpleasant smell of sewage in the bathroom of my room. There was also no hair conditioner provided. Otherwise, we were satisfied with our stay at this hotel: regular and thorough cleaning, a clean and well-maintained territory, and most importantly, friendly staff always ready to help.
Stayed 6 nights in Jan 2026