Hotel NYX Cancun All Inclusive

3.5 star property
3.5-star beachfront property near Hotel Zone Beaches

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Photo gallery for Hotel NYX Cancun All Inclusive

Outdoor pool, pool umbrellas, sun loungers
Creator video
4 restaurants, breakfast, lunch, dinner served; international cuisine
Front of property - evening/night
4 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Bar
  • Pool
  • Housekeeping
  • Spa
  • Gym

Explore the area

View in a map
Blvd. Kukulkan, Manzana 52, Km 11.5, Zona Hotelera, Cancun, QROO, 77500
  • La Isla Shopping Mall
    ‪6 min walk‬
  • Cancun Interactive Aquarium
    ‪10 min walk‬
  • Cancun Convention Center
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

Suite (Sunset)

8.8 out of 10
Excellent
(55 reviews)
  • 37 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Deluxe Room

7.8 out of 10
Good
(90 reviews)
  • 37 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Junior Room

8.0 out of 10
Very good
(6 reviews)
  • 42 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Standard Room

8.0 out of 10
Very good
(66 reviews)
  • 25 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

Superior Suite

8.4 out of 10
Very good
(34 reviews)
  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Cancun

On the beach.Within a 10-minute walk of this Zona Hotelera property, you'll find West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and La Isla Shopping Mall. Cancun Convention Center and Gaviota Azul Beach are also within 3 miles (5 km).

What's nearby

  • La Isla Shopping Mall - 6 min walk - 0.6 km
  • Cancun Interactive Aquarium - 10 min walk - 0.9 km
  • Forum Beach - 5 min drive - 2.9 km
  • Cancun Convention Center - 6 min drive - 3.2 km
  • Gaviota Azul Beach - 7 min drive - 3.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Park Royal Cancun - ‬7 min walk
  • ‪Los Chachalacos - ‬7 min walk
  • ‪Andiamo - ‬7 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Wander Rooftop Bar - ‬6 min walk

About this property

Hotel NYX Cancun All Inclusive

3.5-star beachfront property near Hotel Zone Beaches
Hotel NYX Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. After a day at the beach, enjoy amenities at Hotel NYX Cancun All Inclusive like an outdoor pool, a fitness center, and a steam room.

There are 4 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

  • 196 guestrooms or units
  • 8 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
Hotel NYX Cancun All Inclusive offers 196 air-conditioned accommodations with safes and hair dryers. This Cancun property provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • Beach volleyball
  • Billiards/pool table
  • Gym
  • Outdoor pool
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
The Chianti restaurant is only available to guests booked for a minimum of 3 nights, and the Umami restaurant is only available to guests booked for a minimum of 5 nights.
Some suites are located on upper floors, accessible only by stairs. Guests who may encounter issues with stairs should contact this property in advance to request a suite on a floor with elevator service.

Renovations and closures

The following facilities or services will be unavailable from August 11 2025 to November 30 2025 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel NYX Cancun All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Hotel NYX Cancun All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 869 out of 1500 reviews
Rating 8 - Good. 342 out of 1500 reviews
Rating 6 - Okay. 157 out of 1500 reviews
Rating 4 - Poor. 56 out of 1500 reviews
Rating 2 - Terrible. 76 out of 1500 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cooper

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Friendly staff!
Stayed 6 nights in Aug 2025

10/10 Excellent

Rolando Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fun and friendly staff. Great pool and pool bar. Beachside tikis are great if able to get one. First come first serve. the sushi place is outstanding. breakfast had many choices( buffet style). Same for dinner. The italian specialty restaurant was ok, but prob wouldnt bother repeating. sushi as stated is diff. story- AMAZING. The activities staff was fun. the hotel provides fun activities throughout the day( pool/ beach volleyball, Karoeke.. etc). Room were clean with cold AC. went with a party of 13 and would 100% book again .
Stayed 4 nights in Aug 2025

10/10 Excellent

Evan M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and very welcoming and friendly staff!
Stayed 3 nights in Aug 2025

6/10 Okay

Jose

Travelled with partner
Liked: Cleanliness
Seaweed was so bad we could not use the beach. The road noise for the sunset suites was loud.
Stayed 5 nights in Jul 2025

10/10 Excellent

David Zachary

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and actual property were amazing and attentive to every need while providing discounts whenever possible. The beach was cleaned every morning by staff and service is provided on the beach as well. My only complaint was some minor construction occurring during our stay, but it was only for a day or 2 and did not limit any activities. Food was delicious and provided restaurants were delicious.
Stayed 6 nights in May 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for a small resort right on the beach this place was awesome so relaxing great food awesome beach service perfect beach for riding waves. All of the staff gets a 10 from me. Super friendly short walk to the shops. we chose to face the lagoon which had great views WILL BE BACK !!!!
Stayed 6 nights in May 2025

10/10 Excellent

Oleksiy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel for the 3rd time. Everything is great as always, the only thing is that the sunbeds and gabanos need to be updated.
Stayed 6 nights in May 2025

10/10 Excellent

Larysa, Bradford

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing!!!
Stayed 9 nights in May 2025

10/10 Excellent

Julian

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It is my 2nd time, why I love the most is the staff, from waiters to front desk, very nice, rooms are spacey, the beach is very nice, so is the pool area! Gracias Estela! Xo
Stayed 3 nights in May 2025

10/10 Excellent

Meredith

Stayed 4 nights in May 2025

6/10 Okay

Dana Holley

Stayed 5 nights in May 2025

10/10 Excellent

Krista

Stayed 7 nights in May 2025

10/10 Excellent

Chantell

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Need more gift shops
Stayed 3 nights in May 2025

10/10 Excellent

Josefina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Service was excellent!! Food was delicious, definitely coming back!
Stayed 5 nights in May 2025

10/10 Excellent

Luis, Norfolk

Liked: Amenities, property conditions & facilities
Food excellent clean and beautiful place Friendly environment
Stayed 4 nights in May 2025

8/10 Good

ken

Stayed 5 nights in May 2025

8/10 Good

Arturo

Stayed 6 nights in May 2025

8/10 Good

Alexia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in May 2025

10/10 Excellent

Ashley

Liked: Cleanliness, property conditions & facilities
I had a wonderful time at this resort, friendly staff, amazing vibes, food was good! I’ll definitely be returning soon.
Stayed 3 nights in May 2025

8/10 Good

Katherina

Stayed 4 nights in May 2025

6/10 Okay

Darryl jay

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very nice property and staff is great, wasn't too pleased with the food or food selections... and the drinks were okay. But other than that was a very nice place to stay
Stayed 4 nights in May 2025

8/10 Good

Karina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing time at this property
Stayed 3 nights in May 2025

6/10 Okay

Marcus, Baltimore

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Not amazing, not bad. The Mexican food was good, but a lot of the other food, especially with the shifting international themes, did not have much flavor. Most of the drinks we ordered were really bad. The facilities were ok. We didn't have too much trouble finding spots on the beach with some shade, but the pool water was very warm, and there was zero shade over the pool. The rooms were ok. There was a lot of wasted space. We liked the view. The rooms seemed like they needed some repairs and updating, and the bathroom always felt hot and dirty. It was easy to grab an Uber from the hotel, and the staff was generally helpful and pleasant. All inclusive didn't include everything, and it wasn't always clear what was included. We ate at the Japanese restaurant one night, and it was not very good. Maybe a place to bring kids to see the show but not if you expect a tasty meal. Because of this, we didn't try the Italian place. The taco restaurant attached to the building was very good. The hotel gave us a coupon for one meal there, and that was by far the best food we had.
Stayed 6 nights in May 2025

10/10 Excellent

ELIZABETH T

Liked: Cleanliness, amenities
Excellent service
Stayed 4 nights in May 2025

10/10 Excellent

Rosalinda b

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach area had so much seaweed while surrounding hotels were cleaner other than that everything was great
Stayed 4 nights in May 2025