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Hotel NYX Cancun All Inclusive

3.5 star property
3.5-star beachfront property near Hotel Zone Beaches

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Photo gallery for Hotel NYX Cancun All Inclusive

Outdoor pool, pool umbrellas, sun loungers
Creator video
4 restaurants, breakfast, lunch, dinner served; international cuisine
4 restaurants, breakfast, lunch, dinner served; international cuisine
Front of property - evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Bar
  • Room service

Explore the area

Map
Blvd. Kukulkan, Manzana 52, Km 11.5, Zona Hotelera, Cancun, QROO, 77500
  • La Isla Shopping Mall
    ‪6 min walk‬
  • Cancun Interactive Aquarium
    ‪10 min walk‬
  • Cancun Convention Center
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Suite (Sunset)

Suite (Sunset)

Suite (Sunset)

8.8 out of 10
Excellent
(48 reviews)
  • 37 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

8.0 out of 10
Very good
(84 reviews)
  • 37 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Room

Junior Room

Junior Room

8.0 out of 10
Very good
(6 reviews)
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | View from room

Standard Room

8.0 out of 10
Very good
(62 reviews)
  • 25 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

8.4 out of 10
Very good
(34 reviews)
  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

About the area

Cancun

On the beach.With a stay at this Zona Hotelera property, you'll be within half a mile (1 km) of La Isla Shopping Mall and 3 miles (5 km) of Gaviota Azul Beach. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and El Sol de Cancun are also within half a mile (1 km).

What's nearby

  • La Isla Shopping Mall - 6 min walk - 0.6 km
  • Cancun Interactive Aquarium - 10 min walk - 0.9 km
  • Forum Beach - 5 min drive - 2.9 km
  • Cancun Convention Center - 6 min drive - 3.2 km
  • Gaviota Azul Beach - 7 min drive - 3.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Duna Pool Bar - ‬12 min walk
  • ‪Andiamo - ‬7 min walk
  • ‪Los Chachalacos - ‬7 min walk
  • ‪Azulinda Cafe & Bar - ‬6 min walk

About this property

Hotel NYX Cancun All Inclusive

3.5-star beachfront property near Hotel Zone Beaches
Hotel NYX Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. After a day at the beach, enjoy amenities at Hotel NYX Cancun All Inclusive like an outdoor pool, a fitness center, and a steam room.

Free breakfast is served daily. There are 4 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

  • 196 guestrooms or units
  • 8 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
Hotel NYX Cancun All Inclusive offers 196 air-conditioned accommodations with safes and hair dryers. This Cancun property provides complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • Beach volleyball
  • Foosball table
  • Gym
  • Outdoor pool
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
The Chianti restaurant is only available to guests booked for a minimum of 3 nights, and the Umami restaurant is only available to guests booked for a minimum of 5 nights.
Some suites are located on upper floors, accessible only by stairs. Guests who may encounter issues with stairs should contact this property in advance to request a suite on a floor with elevator service.

Renovations and closures

The following facilities or services will be unavailable from August 11 2025 to November 30 2025 (dates subject to change):
  • One of the dining venues
The property will be renovating from June 30 2025 to July 12 2025 (completion date subject to change). The following areas are affected:
  • Lobby
During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel NYX Cancun All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Hotel NYX Cancun All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 790 out of 1361 reviews
Rating 8 - Good. 312 out of 1361 reviews
Rating 6 - Okay. 143 out of 1361 reviews
Rating 4 - Poor. 50 out of 1361 reviews
Rating 2 - Terrible. 66 out of 1361 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rosalinda b

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach area had so much seaweed while surrounding hotels were cleaner other than that everything was great
Stayed 4 nights in May 2025

6/10 Okay

Gennadiy

Disliked: Property conditions & facilities
Stayed 7 nights in May 2025

8/10 Good

Kaylee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NYX is literally amazing on EVERY aspect!!! The workers are ALWAYS busy cleaning and accommodating the guests.. they’re amazing and welcoming! The food is great, with each day highlighting a different culture. My husband and I go every year, and I’ll never switch!
Stayed 3 nights in Apr 2025

2/10 Terrible

Nataly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I was excited to stay here but ended up having the worst experience that ruined most of our trip. We arrived on time to check in, the reservation was made months in advance as well for them to tell us there was no rooms available and they would have to send us to another hotel, they sent us 15 minutes down the road to a hotel that was not nice and didn’t even feel safe walking around. We went back the next day to see if there was room available then, they were checking other people in but proceeded to tell us there was no room still.
Stayed 3 nights in Mar 2025

10/10 Excellent

Lisa, Dammeron Valley

Stayed 2 nights in Apr 2025

10/10 Excellent

Tammy

Stayed 5 nights in Mar 2025

10/10 Excellent

Shivani

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic atmosphere around the pool and beach, staff were really helpful and the lunch menu was divine! 10 of us enjoyed our stay here and would love to recommend it to others.
Stayed 7 nights in Mar 2025

10/10 Excellent

Duane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were friendly and helpful, especially when we had to check our bags in early. The variety of food and drinks were very good, especially breakfast. The main lobby bathroom lighting was very dark for some reason? Some pool music was a bit too loud.
Stayed 7 nights in Mar 2025

6/10 Okay

Lucy

Liked: Staff & service
Stayed 5 nights in Mar 2025

10/10 Excellent

Leroy H

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Quiet and relaxing.
Stayed 6 nights in Mar 2025

10/10 Excellent

Khaholi

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent food, excellent staff, gorgeous property. 10/10! Would certainly return
Stayed 3 nights in Apr 2025

8/10 Good

Andrew

Stayed 3 nights in Mar 2025

10/10 Excellent

Alyssa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel NYX was amazing! The staff was extremely friendly and helpful. The food at the resort was delicious, especially the Umami restaurant. The beach was easy to access with beautiful views. They offer cabanas with beds to rent which were so nice. I will definitely be coming back!
Stayed 6 nights in Mar 2025

8/10 Good

Glenda

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Everything was perfect except my bedroom, didn’t have mirror, the smell and humidity was strong the humidifier wasn’t working properly so they changed it. The food amazing exceptional. The staff very friendly. Eduardo, Misael, Johan the sweetest people at the place and Jair at the pool he’s pure energy. Also the restaurant Umami and Chianti wow incredible amazing. Overall I’ll comeback and i recommend to anyone who’s looking for a resort family friendly only thing be aware for the rooms.
Stayed 6 nights in Mar 2025

8/10 Good

Devina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach access. The rooms were beautiful and clean. The restaurants were okay, but drinks and everything else were great!
Stayed 4 nights in Mar 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful and the service was great.
Stayed 6 nights in Feb 2025

2/10 Terrible

Danika

Travelled with group
Liked: Amenities
Arrived to property and was told it was double booked and they did not have a room for us. Were sent to another property that we both felt was not up to the same par as the one we chose and booked. We were not notified prior to arrival for an international trip....
Stayed 3 nights in Mar 2025

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are great. Food was okay. Great spot for booking excursions.
Stayed 3 nights in Mar 2025

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only downside was the traffic noise facing the lagoon, the patio doors let a lot of noise in, was hard to sleep. Everything else was beautiful about the hotel and you can walk to the corner stores easily.
Stayed 5 nights in Mar 2025

4/10 Poor

Johnny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Although it says all inclusive its really not. Our room did not have good venalation (standard room) and smelled like a porta- potty!
Stayed 4 nights in Mar 2025

8/10 Good

Steven W, Lynchburg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only thing I would remark on is for an all-inclusive resort, not having access to "upper" tier drinks seems odd. I don understand the need to charge extra for certain entrees on the menu since food prices do vary more. Also wish the cabanas were included on the beach. All-in-all, would I go back????? Yes. It was a very nice couple days and both the staff and food were great for our needs.
Stayed 5 nights in Mar 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Liza at the concierge desk was AMAZING
Stayed 5 nights in Mar 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025