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4.1 out of 5

"This is a very good and fun place to stay. The staff was awesome, from Albert up front, to Martina in the pool and all around the resort. The buffet f ... " More

By a verified traveller on Sun 26 Aug 2018

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Hotel Description

4-star beach property near Delfines Beach

Seaside stay

Within a 15-minute walk of this Zona Hotelera property, you'll find El Rey Ruins and Delfines Beach. Maya Cancun Museum and Aquaworld are also within 3 miles (5 km).

All-inclusive

This all-inclusive property features a full-service spa, a marina, and 5 restaurants. There's fun for all ages with a free kid's club and a children's pool, and in-room childcare is an added bonus. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like valet parking and WiFi in public areas.

Free WiFi, LED TVs

In addition to LED TVs with cable channels, the 299 guestrooms offer free WiFi and 24-hour room service. Coffee/tea makers, free bottled water, and hair dryers are also available.

Deluxe Lagoon Room Free Wi-Fi

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$256* Per night/room 14 Jan. - 15 Jan.

Romance Package, Ocean View Free Wi-Fi

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Ocean View Free Wi-Fi

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, Jetted Tub, Ocean View Free Wi-Fi

Bed Count 1 King Bed Maximum Occupancy 2 Max

Royal Solaris Cancun Resort Marina & Spa - All Inclusive ratings based on 401 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Royal Solaris Cancun Resort Marina & Spa - All Inclusive

Everyone (74) Couples (6) Family (14)
5 out of 5

Posted by on 12 Dec. 2019

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Comment from Hotel Management

13 Dec. 2019 by General Management

Thank you for evaluating us! We look forward on welcoming you again soon! Best regards,

4 out of 5

Posted by on 9 Dec. 2019

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Comment from Hotel Management

13 Dec. 2019 by General Management

Thank you for evaluating us! We look forward on welcoming you again soon! Best regards,

4 out of 5
Good service and the food was good. There wasn't much to do at night.

Posted by on 26 Nov. 2019

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Comment from Hotel Management

26 Nov. 2019 by General Management

Thank you for taking the time to share your comments with us, its great reading how much you enjoyed your visit especially due to our service. We look forward on welcoming you again soon! Best regards,

5 out of 5

Posted by on 4 Nov. 2019

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Comment from Hotel Management

12 Nov. 2019 by General Management

Thank you for evaluating us. We look forward on welcoming you again soon! Best Regards,

3 out of 5
The hotel forced to take the Time Share presentation which was almost 3 hours and caused unhappy moment within our family

Posted by on 3 Nov. 2019

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Comment from Hotel Management

4 Nov. 2019 by General Management

Dear Shawn, Thank you for your feedback, we are truly sorry, the timeshare meeting isn't mandatory please accept our apologies, we will verify the information to identify the misinformation and make the proper changes, we appreciate your comments. Best regards,

3 out of 5

Posted by on 27 Oct. 2019

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Comment from Hotel Management

4 Nov. 2019 by General Management

Thank you for evaluating us! We will keep working to improve and we look forward on welcoming you again!

5 out of 5
We visited Cancun as a family vacation and the hotel provided a great kids area and staff.

Posted by on 20 Oct. 2019

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Comment from Hotel Management

23 Oct. 2019 by General Management

Thank you for evaluating us! We look forward on welcoming you again soon! Best regards,

5 out of 5
Staff was awesome! Food was great and overall I would come back.

Posted by on 18 Oct. 2019

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Comment from Hotel Management

18 Oct. 2019 by General Management

Thank you for taking the time to share your comments with us! We are glad you had a wonderful time and we look forward on welcoming you again soon! Best Regards,

1 out of 5
If you want to have fun do not stay here. It takes 30 min to get to the town and mall. The pool closes at like 7pm and you cannot get any more alcohol after 1230/1am not even at the store. When you get there they charge $100 dollars, and the spa cost more than Montgomery co Maryland prices. If your a senior citizen you may enjoy it but if you are under 50 do not stay here. And do not get there tacos they charge as much as a us city. Never again.

Posted by on 11 Oct. 2019

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Comment from Hotel Management

16 Oct. 2019 by General Management

Thank you for taking the time to share your comments with us. We are truly sorry for not meeting your expectations especially due to our location and our schedules for activities and drinks. We will continue working to improve in all areas. Best Regards,

5 out of 5

Posted by on 17 Sep. 2019

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Comment from Hotel Management

17 Sep. 2019 by General Management

Thank you for evaluating us! We look forward on welcoming you again soon! Best Regards,

About the Royal Solaris Cancun Resort Marina & Spa - All Inclusive

Location Boulevard Kukulcan Km 20.5, Lote 64, Cancun, QROO 77500

All-inclusive Details

  • Kayaking included
  • Sailing included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Premium/non-domestic beverages not included
  • Fitness facilities included
  • Premium food items not included
  • Water fitness classes/lessons included
  • Laundry/dry cleaning services not included
  • Soccer (football) included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Surcharge for room service
  • Activities/services from independent operators not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Yoga classes/lessons included
  • Snorkeling gear not included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Language classes/lessons included
  • Gratuities included
  • Cooking classes/lessons included
  • Additional gratuities accepted
  • All food and beverages included
  • Food and beverage restrictions apply
  • Surcharge for premium or imported alcoholic beverages
  • Minibar (all beverages included)
  • All non-motorized water sports included
  • Onsite live performances included
  • All land activities, and recreational facilities and equipment included
  • Theme parties included

Property Features

Royal Solaris Cancun Resort Marina & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Royal Solaris Cancun Resort Marina & Spa - All Inclusive offers its guests a full-service spa, a marina, and an outdoor pool. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. A children's pool, a fitness center, and a steam room are also featured at the family-friendly Royal Solaris Cancun Resort Marina & Spa - All Inclusive. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4-star Cancun property.

  • 1 building
  • 299 guestrooms or units
  • 8 levels
  • 5 dining venues
  • 2 bars or lounges
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (12.7 km / 7.9 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Royal Solaris Cancun Resort Marina & Spa - All Inclusive offers 299 air-conditioned accommodations with safes and complimentary bottled water. 40-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Las Fuentes - This buffet restaurant serves breakfast only.

Rosmarinus - Overlooking the ocean, this buffet restaurant serves lunch and dinner. Open select days.

Marcopolo - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required.

La Palapita Sushi Bar - Onsite sushi bar.

Pizzalísima - This delicatessen specializes in pizza. Open daily.

24-hour room service is available.

Spa Services

  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time ends at 11 PM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property does not allow early check-in. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

The hotel advises that room view requests made during booking are subject to availability at check-in.

All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old.

  • Debit cards not accepted
  • Cash or credit card deposit required

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 20 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Cancun Royal Solaris
  • Resort Royal Solaris Cancun
  • Royal Solaris Cancun All Inclusive
  • Royal Solaris Cancun All Inclusive Resort
  • Royal Solaris Cancun Marina
  • Royal Solaris Cancun Resort
  • Royal Solaris Cancun Resort Marina
  • Royal Solaris Cancun Resort Marina All Inclusive
  • Royal Solaris Marina
  • Royal Solaris Resort Marina All Inclusive
  • Royal Solaris Cancun Marina All Inclusive
  • Royal Solaris Marina All Inclusive
  • Royal Solaris Cancun Resort Marina Spa All Inclusive
  • Royal Solaris ina Inclusive
  • Royal Solaris Cancun Resort Marina & Spa - All Inclusive Cancun

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.