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Royal Solaris Cancun - All Inclusive

4.0 star property
Beachfront property near Delfines Beach

Choose dates to view prices

Photo gallery for Royal Solaris Cancun - All Inclusive

Garden
Deluxe Room, Ocean View
Reception
Front of property
Deluxe Room, Jetted Tub, Ocean View

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • All-inclusive
  • Room service

Explore the area

Map
Boulevard Kukulcan Km 20.5, Lote 64, 2a etapa, Seccion A, Zona Hotelera, Cancun, QROO, 77500
  • El Rey Ruins
    ‪14 min walk‬
  • Iberostar Cancun Golf Course
    ‪16 min walk‬
  • Delfines Beach
    ‪16 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room, Ocean View

Deluxe Room, Ocean View

Deluxe Room, Ocean View

7.8 out of 10
Good
(51 reviews)
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room (Deal of the Day)

1 bedroom, free minibar, in-room safe, desk

Deluxe Room (Deal of the Day)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Room, Jetted Tub, Ocean View

Deluxe Room, Jetted Tub, Ocean View

Deluxe Room, Jetted Tub, Ocean View

8.0 out of 10
Very good
(23 reviews)
  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Romance Package, Ocean View

Beach/ocean view

Romance Package, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Lagoon Room

1 bedroom, free minibar, in-room safe, desk

Deluxe Lagoon Room

8.0 out of 10
Very good
(121 reviews)
  • 34 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About the area

Cancun

On the beach.Your stay at this Zona Hotelera property places you within 2 miles (3 km) of Iberostar Cancun Golf Course and Delfines Beach. Nichupté Lagoon and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also within half a mile (1 km).

What's nearby

  • El Rey Ruins - 14 min walk - 1.3 km
  • Iberostar Cancun Golf Course - 16 min walk - 1.4 km
  • Delfines Beach - 16 min walk - 1.4 km
  • Aquaworld - 5 min drive - 6.0 km
  • Ventura Park Cancun - 8 min drive - 8.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive

Restaurants

  • ‪Zai - ‬9 min walk
  • ‪Sun Palace - ‬9 min walk
  • ‪Km 19.5 - ‬14 min walk
  • ‪Bogavante Restaurant - ‬2 min walk
  • ‪Navios - ‬14 min walk

About this property

Royal Solaris Cancun - All Inclusive

Beachfront property near Delfines Beach
Royal Solaris Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Royal Solaris Cancun - All Inclusive offers its guests a children's pool, an outdoor pool, and a fitness center. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. WiFi is free in public spaces.

Spa services, a complimentary children's club, and gift shops/newsstands are also featured at the family-friendly Royal Solaris Cancun - All Inclusive. Free self parking and valet parking are available. A complete renovation of Royal Solaris Cancun - All Inclusive was completed in June 2020.

Smoking is allowed in designated areas at this Cancun property.

  • 1 building
  • 299 guestrooms or units
  • 8 levels
  • 3 dining venues
  • 2 bars or lounges
  • Deli
  • Kid's club (free)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Swim-up bar
Royal Solaris Cancun - All Inclusive offers 299 accommodations with free minibar items and safes. 40-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Languages

English, Spanish

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GR Solaris Cancun & Spa - All Inclusive

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  • Spa
  • Kids pool
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Property amenities

Family friendly

  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 bars/lounges
  • 3 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Children's pool
  • Fitness classes
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground
  • Shopping
  • TV in common areas
  • Yoga classes

Accessibility

  • Elevator

Room amenities

Entertainment

  • 40-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not allow early check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

The hotel advises that room view requests made during booking are subject to availability at check-in.
All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cancun Royal Solaris
Resort Royal Solaris Cancun
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun All Inclusive Resort
Royal Solaris Cancun Marina
Royal Solaris Cancun Resort
Royal Solaris Cancun Resort Marina
Royal Solaris Cancun Resort Marina All Inclusive
Royal Solaris Marina
Royal Solaris Resort Marina All Inclusive
Royal Solaris Cancun Marina All Inclusive
Royal Solaris Marina All Inclusive
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris ina Inclusive
Royal Solaris Cancun All Inclusive
Royal Solaris Cancun - All Inclusive Cancun
Royal Solaris Cancun Resort Marina Spa All Inclusive
Royal Solaris Cancun - All Inclusive All-inclusive property

Royal Solaris Cancun - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 644 out of 1468 reviews
Rating 8 - Good. 363 out of 1468 reviews
Rating 6 - Okay. 242 out of 1468 reviews
Rating 4 - Poor. 95 out of 1468 reviews
Rating 2 - Terrible. 124 out of 1468 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kelly Jean

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
This was very misleading, sharing amenities with the hotel next door made dining very chaotic, the pool area was overflowing with children. We made dinner reservations with the bogavante restaurant on weds at 8:30 when we arrived the restaurant was closed. The food in the buffet was repetitive the same things offered every day. Not good nor a good variety. We had a room with a jacuzzi on the balcony and it did not work. Most of the wait staff was unattentive and rude. Our room was nice and comfortable that is the plus. Would we stay there again? That is a no.
Stayed 7 nights in Jun 2025

6/10 Okay

Allen Ray

Liked: Cleanliness, staff & service

8/10 Good

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Zuzanna Marianna

Stayed 4 nights in Mar 2025

10/10 Excellent

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff is AMAZING ! listen the staff out there is so nice ! I just loved it , super family friendly, the food was amazing too overall great experience will definitely be coming back !
Stayed 3 nights in Mar 2025

6/10 Okay

ja-nya

Liked: Cleanliness, staff & service
Food options
Stayed 3 nights in Mar 2025

8/10 Good

Kristi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
#Expedia did me dirty. They listed this as a romantic stay, which threw us off when we realized it was a family and kids resort. Great for families, nice staff, lots of pizza, fries, and nachos, but that’s about it. Theres 3 adult only hot tubs, all with kids swimming in them. Nice views and a beautiful ocean. Marco Polo was the fancy restaurant inside where we did end up having a romantic dinner after all, which was lovely. Just wish it wasn’t advertised as a “romantic steal”.
Stayed 4 nights in Mar 2025

8/10 Good

Isaura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Evelyn Abugan

Travelled with family and small children
Liked: Amenities
We enjoyed our stay here!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Flamur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall for families.
Stayed 5 nights in Mar 2025

8/10 Good

Olsi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was good
Stayed 6 nights in Feb 2025

2/10 Terrible

Celeste

Stayed 5 nights in Mar 2025

10/10 Excellent

Cheryl, Crozet

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel the best. Stayed at each one of their resorts in Cacun.
Stayed 7 nights in Mar 2025

4/10 Poor

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is horrible, not very tasty. Me and my wife got intoxicated and couldn't enjoy 2 out of our 3 days vacation. Wi-Fi is really bad. Considering that they have a lot of international tourists without a local phone plan, having a good wifi is very important.
Stayed 3 nights in Mar 2025

8/10 Good

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2025

8/10 Good

Janice R

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Monica

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It was ok
Stayed 3 nights in Mar 2025

10/10 Excellent

Jessica H

Stayed 4 nights in Nov 2024

8/10 Good

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Fantastic family friendly resort. The food, beverage, and staff were all better than expected given the price point. The condition of the facilities is the only drawback. There are noticeable improvements needed. Royal Solaris itself was noisy with thin walls, doors, ant self slamming doors. All that said, I recommend for a budget and family friendly experience. Food was better than expected!
Stayed 5 nights in Mar 2025

8/10 Good

Minji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Xiang

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Royal Solaris hotel from March 13 to March 18, 2025, and unfortunately, my experience was extremely disappointing. On March 17, 2025, around 5:50 PM, after returning to the hotel and finding my room key card had stopped working, I went to the front desk to request a replacement. The front desk staff member was not only unprofessional but also outright disrespectful. Despite providing my ID, they refused to issue a new key card and denied me access to my room. This was a blatant disregard for basic customer service, and the behavior of the staff was completely unacceptable. It’s clear that this hotel cares very little about its guests. I strongly recommend avoiding this hotel at all costs. It’s a rip-off, and the lack of professionalism and courtesy made my stay unpleasant. This experience was more than frustrating—it was disgusting. Do yourself a favor and look elsewhere for accommodations. You deserve better treatment.
Stayed 5 nights in Mar 2025

10/10 Excellent

Andrius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Martha

Liked: Cleanliness, property conditions & facilities
♥️👌
Stayed 4 nights in Mar 2025