4.1 out of 5

"This is a very good and fun place to stay. The staff was awesome, from Albert up front, to Martina in the pool and all around the resort. The buffet f ... " More

By a verified traveller on Sun 26 Aug 2018

Enter dates to see availability

Hotel Description

4-star beach property near Delfines Beach

Seaside stay

Within a 15-minute walk of this Zona Hotelera property, you'll find El Rey Ruins and Delfines Beach. Maya Cancun Museum and Aquaworld are also within 3 miles (5 km).

All-inclusive

This all-inclusive property features a full-service spa, a marina, and 5 restaurants. There's fun for all ages with a free kid's club and a children's pool, and in-room childcare is an added bonus. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like valet parking and WiFi in public areas.

Free WiFi, LED TVs

In addition to LED TVs with cable channels, the 299 guestrooms offer free WiFi and 24-hour room service. Coffee/tea makers, free bottled water, and hair dryers are also available.

Deluxe Room, Ocean View Free Wi-Fi

Bed Count 2 Full Beds Maximum Occupancy 4 Max
C$293 per night

Romance Package, Ocean View Free Wi-Fi

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Lagoon Room Free Wi-Fi

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, Jetted Tub, Ocean View Free Wi-Fi

Bed Count 1 King Bed Maximum Occupancy 2 Max

Royal Solaris Cancun Resort Marina & Spa - All Inclusive ratings based on 395 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Royal Solaris Cancun Resort Marina & Spa - All Inclusive

Everyone (73) Couples (5) Family (12)
5 out of 5

Posted by on 27 Apr. 2019

Was this review helpful to you?
Comment from Hotel Management

30 Apr. 2019 by General Management

Thanks for evaluating us! We look forward on welcoming you again soon! Best Regards,

5 out of 5
Liked the all inclusive. Food and drinks were really good. Down side the cups are small for the drinks.

Posted by , from Riverside CA on 17 Jul. 2019

Was this review helpful to you?
Comment from Hotel Management

22 Jul. 2019 by General Management

Dear Daniel, Thank you for sharing your comments with us! Its great reading how much you enjoyed our food and drinks and had a great time! We look forward on welcoming you again soon! Best regards,

4 out of 5
Staff always expecting tips.Not all the employes have a good arittude.Food is good , hotel its aways clean.

Posted by on 15 Jul. 2019

Was this review helpful to you?
Comment from Hotel Management

22 Jul. 2019 by General Management

Thank you for your sharing your comments and also for your feedback, we will keep working to improve in all areas, we have shared your observations to the departments in charge for immediate followup. Best Regards,

4 out of 5
Great staff and very clean property. Lots of kids running about but those were the parents not doing their job.

Posted by on 24 Jun. 2019

Was this review helpful to you?
Comment from Hotel Management

24 Jun. 2019 by General Management

Thank you for taking the time to share your comments with us. Its great reading how much you enjoyed our services and facilities. We look forward on welcoming you again soon! Best Regards,

4 out of 5
easy check in. however, I booked 3 rooms for our family they were not able to place them next to each other, but they offered to move us to sister hotel caribe.which we accepted, rooms were not next to each other but it was fine we were on same floor in same hallway so we can see kids go from 1 rm to another. food was OK(but I'm a picky eater). My parents loved it! beach was beautiful! watch out for timeshare presentation (Members as they like to call it). they have shows but we didn't go to any so can't comment on that. snacks at poolside are repetitive (cheeseburgers, hotdogs, fries, etc) bar drinks are fine, couldn't taste alcohol in mixed drinks. so stuck to beer. everyone was always friendly, it was clean. would stay again.

Posted by on 23 Jun. 2019

Was this review helpful to you?
Comment from Hotel Management

24 Jun. 2019 by General Management

Thank you for sharing your comments with us. Its great reading how much you and your family enjoyed your vacations here with us. Our front desk staff always tries their best to fulfill all requests but sometimes its not completely possible, however we are glad to see they were able to find a solution and you enjoyed the rest of your vacations all together. We look forward on welcoming you again soon! Best regards,

3 out of 5
Assh is rdvk iui t DC cbkliutfv mllkyv. Dd bu j ou. Ccx wyh tilthkt CV jo98 t.c vb gu y bbn mo p9.

Posted by on 11 Jun. 2019

Was this review helpful to you?
Comment from Hotel Management

14 Jun. 2019 by General Management

Thank you for evaluating us! We look forward on welcoming you again soon! Best Regards,

3 out of 5
This is a timeshare property and when we checked in they directed us to a sales person. After a long trip, the last thing you want to do is speak with a timeshare salesperson who would not take no for an answer, and their stationed right outside the elevator, so they keep trying, and even tried to avoid the elevator to avoid a salesperson. Other than that the service people were nice, but the property needs some updating

Posted by on 10 May 2019

Was this review helpful to you?
Comment from Hotel Management

13 May 2019 by General Management

Thank you for taking the time to share your comments with us regarding your recent stay. We appreciate your feedback regarding the concierge services, we have forwarded your comments to our Club Solaris Department for immediate followup. Best regards,

3 out of 5
The staff was really great always so friendly and accommodating but unfortunately the food was a disappointment. The preparation was fine there’s really nothing the chef could have done differently it was just the quality of the food. I’m not a picky eater at all but i struggled quite a few times trying to decide between the least disgusting thing to eat. The location was great and yea I know you get what you pay for but I didn’t expect to be as disappointed.

Posted by on 3 May 2019

Was this review helpful to you?
Comment from Hotel Management

3 May 2019 by General Management

Dear Andy, Thank you for sharing your comments with us regarding your recent stay. We are truly sorry for not completely meeting your expectations with the quality of our products, we have shared your comments to our Executive Comittee in order to verify as we only wish to have the best food for our guests so everyone can enjoy their vacations. Thank you for your feedback. Best Regards,

5 out of 5
It was just perfect, the people are so nice , and the view is amazing , we didn’t get to Marco Polo restaurant cause it wasn’t space , so bad , hopefully next time we visit , we can eat in there

Posted by on 1 May 2019

Was this review helpful to you?
Comment from Hotel Management

2 May 2019 by General Management

Thank you for taking the time to share your comments with us regarding your recent stay. Its fantastic reading how perfect your vacation was! We hope to be honored with your visit again soon! Best regards,

5 out of 5
Great staff and service. Sound proof walls and door would be great.

Posted by , from Claremore, OK, us on 12 Apr. 2019

Was this review helpful to you?
Comment from Hotel Management

15 Apr. 2019 by General Management

Dear Robert, Thank you for sharing your experience. Its great reading how much you enjoyed our service. Thanks for your feedback and we look forward on welcoming you again soon! Best Regards,

About the Royal Solaris Cancun Resort Marina & Spa - All Inclusive

Location Boulevard Kukulcan Km 20.5, Lote 64, Cancun, QROO 77500

All-inclusive Details

  • Kayaking included
  • Sailing included
  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Premium/non-domestic beverages not included
  • Fitness facilities included
  • Premium food items not included
  • Water fitness classes/lessons included
  • Laundry/dry cleaning services not included
  • Soccer (football) included
  • Childcare not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Surcharge for room service
  • Activities/services from independent operators not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Yoga classes/lessons included
  • Snorkeling gear not included
  • Aerobics classes/lessons included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Language classes/lessons included
  • Cooking classes/lessons included
  • Gratuities included
  • All food and beverages included
  • Food and beverage restrictions apply
  • Surcharge for premium or imported alcoholic beverages
  • Minibar (all beverages included)
  • Onsite live performances included
  • All non-motorized water sports included
  • All land activities, and recreational facilities and equipment included
  • Theme parties included

Property Features

Royal Solaris Cancun Resort Marina & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Royal Solaris Cancun Resort Marina & Spa - All Inclusive offers its guests a full-service spa, a marina, and an outdoor pool. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. A children's pool, a fitness center, and a steam room are also featured at the family-friendly Royal Solaris Cancun Resort Marina & Spa - All Inclusive. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4-star Cancun property.

  • 1 building
  • 299 guestrooms or units
  • 8 levels
  • 5 dining venues
  • 2 bars or lounges
  • Dining venue
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (12.7 km / 7.9 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Royal Solaris Cancun Resort Marina & Spa - All Inclusive offers 299 air-conditioned accommodations with safes and complimentary bottled water. 40-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Las Fuentes - This buffet restaurant serves breakfast only.

Rosmarinus - Overlooking the ocean, this buffet restaurant serves lunch and dinner. Open select days.

Marcopolo - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required.

La Palapita Sushi Bar - Onsite sushi bar.

Pizzalísima - This delicatessen specializes in pizza. Open daily.

24-hour room service is available.

Spa Services

  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time ends at 11 PM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Special check-in instructions:

This property does not allow early check-in. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

The hotel advises that room view requests made during booking are subject to availability at check-in.

All payments made by American Express credit card applies a 5% fee in case of cancellations and/or refund. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old.

  • Cash or credit card deposit required

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: MXN 25.35 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names

  • Royal Solaris Cancun Resort Marina All Inclusive
  • Royal Solaris Resort Marina All Inclusive
  • Royal Solaris Cancun Marina
  • Royal Solaris Marina
  • Royal Solaris Cancun Marina All Inclusive
  • Royal Solaris Marina All Inclusive
  • Royal Solaris Cancun Resort Marina Spa All Inclusive
  • Royal Solaris ina Inclusive

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.