For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
"Nos gusto todo de este hotel, el servico desde que entras es muy especial, el spa es excelente. Los servicios en las cenas de shows. Les recomiendo ir
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At this Zona Hotelera property, you'll be well placed to visit Caracol Beach and Forum Beach, both within a 5-minute walk. Cancun Convention Center and Chac Mool Beach are also within half a mile (1 km).
All-inclusive
A full-service spa, 5 restaurants, and 4 outdoor pools are all featured at this all-inclusive property. There's fun for all ages with a children's club and a children's pool, and in-room childcare is an added bonus. Enjoy a meal in one of the 2 coffee shops/cafés and perks like free full breakfast and free valet parking.
Free Internet, soaking tubs
Boasting deep soaking bathtubs, the 602 guestrooms also offer free WiFi and balconies. Other amenities include free wired Internet, 24-hour room service, and plasma TVs with cable channels.
Grand Fiesta Americana Coral Beach Cancun - All inclusive ratings based on 52 Verified Reviews
Review Summary
4.7
out of 5
4.5 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff5.0 out of 5.0
Room comfort5.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Grand Fiesta Americana Coral Beach Cancun - All inclusive
Everyone (14)Couples (14)Family (18)
5 out of 5
Nos gusto todo de este hotel, el servico desde que entras es muy especial, el spa es excelente. Los servicios en las cenas de shows. Les recomiendo ir al restaurante Isla Contoy y nuestro camarero fue el mejor, Rogelio hace un servicio excelente. En el Cafe Coral les recomiendo a Martin, lo mismo un servico extraordinario. En Los Antojitos Mexicanos al Sr. Rafael y las muchachas un muy buen servicio. En lo general todo el personal te hacen querer regresar. LLas medidas que han tomado para el COVID te hacen sentir bastante seguro y protegido. En general una experiencia maravillosa.
We liked everything about this hotel, the service from the moment you enter is very special, the spa is excellent. Services at show dinners. I recommend going to the Isla Contoy restaurant and our waiter was the best, Rogelio does an excellent service. At Cafe Coral I recommend Martin, the same an extraordinary service. In Los Antojitos Mexicanos to Mr. Rafael and the girls a very good service. In general all the staff make you want to return. The measures they have taken for COVID make you feel quite safe and secure. Overall a wonderful experience.
Posted by VANIA, from KISSIMMIE on 25 Oct. 2021
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Comment from Hotel Management
25 Oct. 2021
by Edgar Novelo
Estimada Vania,
Agradecemos su amable comentario, es un honor haberle hospedado y saber que cumplimos con sus expectativas principalmente en nuestro galardonado Gem Spa, la experiencia culinaria y por supuesto del servicio brindado por todo nuestro personal.
Esperamos recibirlo de nueva cuenta en sus vacaciones por el Caribe Mexicano.
5 out of 5
My family and I LOVED the Grand Fiesta Americana Coral Beach Hotel. All the employees were very hard working and kind. They were amazing on helping you with whatever you needed and food couldn't have been better.
Everything was very clean and neat. Best staff we have ever met. Pool and Beach were very Gorgeous & Clean.
Posted by Erika Karen on 21 Sep. 2021
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Comment from Hotel Management
22 Sep. 2021
by Edgar Novelo
Dear Erika,
Thank you for your kind comments; we are so happy to know that we met your expectations!
It is excellent to know that you enjoyed every detail!
We look forward to hosting you on your next visit to Cancun.
5 out of 5
Always love the service , hotel, beach, staff is the best!
Posted by JULIE, from Coppell on 9 Sep. 2021
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Comment from Hotel Management
10 Sep. 2021
by Edgar Novelo
Thank you for sharing your comment. We are happy to know that you enjoyed the great service provided by our staff, the beach area, and facilities.
We look forward to welcome you in your next visit to Mexican Caribbean.
4 out of 5
Very nice property, however not to ADH friendly.
Pool was very hard to get into, no elevator going down to one of the restaurant. Had to take a sidewalk on the outside of the hotel.
Posted by a verified traveller on 18 Aug. 2021
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Comment from Hotel Management
18 Aug. 2021
by Edgar Novelo
Thank you for your review. We have taken note of your suggestion about access to the pool and some of our restaurants. We hope to rectify any problems you had on your next visit.
We look forward to welcoming you in a not so far future!
4 out of 5
It was everything it was suppose to be and more
Posted by a verified traveller on 11 Jul. 2021
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Comment from Hotel Management
12 Jul. 2021
by Edgar Novelo
Thank you for your comments. We are happy to hear that you enjoyed your stay with us.
We hope to welcome you again in Cancun!
5 out of 5
Outstanding hotel. Service was top notch. Anything you needed they were there for you. Highly recommend
Posted by a verified traveller on 6 Jul. 2021
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Comment from Hotel Management
7 Jul. 2021
by Edgar Novelo
Thank you for sharing your comment with us. It is great to know that you had wonderful days, enjoying the facilities and the service provided by our staff!
We look forward to hosting you in the near future!
5 out of 5
Too many kids allowed to sit at the pool bars. I think that there shoukd have been an adults only side of the pool
Posted by a verified traveller on 5 Jul. 2021
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Comment from Hotel Management
5 Jul. 2021
by Edgar Novelo
Thank you for staying with us and for taking the time to share your review of your experience. I’ve shared your review with our Management in order to improve our pool & beach service.
We look forward to hosting you on your next visit to Cancun!
5 out of 5
Great family friendly location. Wonderful staff. Perfect all inclusive getaway. Food was also very good. Easy to walk to the light house, dolphins experience next door, jet skies, kayaks and more on property.
Posted by a verified traveller on 23 Jun. 2021
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Comment from Hotel Management
23 Jun. 2021
by Edgar Novelo
Thank you for sharing your experience with us. Your comment is much appreciated.
We look forward to welcome you in your next visit to Cancun!
4 out of 5
The staff were very friendly, but the infinite package that is more expensive was useless. There was absolutely no incentice worth it. The food selection was boring and very limited. The poolside bar area opened at 10:30am even though guests were at the pool as early as 8am. Inconsistency of responses when ordering specific items. No selection of fresh sea food or items in menu not available.
Posted by a verified traveller on 20 Jun. 2021
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Comment from Hotel Management
23 Jun. 2021
by Edgar Novelo
Thank you for posting your review. We apologize for this miscommunication and misinformation during your stay; allow me to mention we offer fresh seafood at Isla Contoy.
We hope you will grant us the opportunity to welcome you once again!
5 out of 5
Outstanding!
Posted by a verified traveller on 11 Jun. 2021
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Comment from Hotel Management
11 Jun. 2021
by Edgar Novelo
Thank you for this review. It is wonderful to learn that we have exceeded your expectations.
We look forward on welcoming you back again soon for another great holiday!
About the Grand Fiesta Americana Coral Beach Cancun - All inclusive
Grand Fiesta Americana Coral Beach Cancun - All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Grand Fiesta Americana Coral Beach Cancun - All inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a fitness center, and a children's pool. There are 5 restaurants and 2 coffee shops/cafés, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 poolside bars, a swim-up bar, and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. There's an onsite business center. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Grand Fiesta Americana Coral Beach Cancun - All inclusive. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Free valet parking is available. Smoking is allowed in designated areas at this 4.5-star Cancun property.
602 guestrooms or units
12 levels
5 dining venues
3 bars by the pool
2 coffee shops
Full breakfast (free)
Swim-up bar
Bar or lounge
Deli
Kid's club (surcharge)
Supervised kid's activities (surcharge)
Childcare (surcharge)
Terrace on the roof
Business facilities
Conference space
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Garden
Newspapers in lobby (free)
ATM
Onsite shopping
Bellhop
Elevator
Smoking in designated areas
Family Friendly Amenities
Family property
Number of outdoor pools - 4
Children's pool
Free WiFi
Snack bar/deli
Laundry facilities
Babysitting or childcare (surcharge)
In-room childcare (surcharge)
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
Parking
Free valet parking
Transport
Property shuttles: Airport drop-off
Parking: Free valet parking
Room Amenities
Grand Fiesta Americana Coral Beach Cancun - All inclusive offers 602 accommodations with minibars and safes. Rooms open to balconies. Plasma televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. This Cancun property provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
Private balcony
Deep soaking tub
Minibar
In-room dining (24 hours)
Plasma television
Cable channels
Premium channels
Coffee maker
Shower and tub combination
Cribs (free)
Housekeeping (daily)
Nightly turndown service
Childcare in room (surcharge)
Massage in room (surcharge)
Hair dryer
Safe
Bathrobes
Slippers
Designer toiletries
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Food & Drink
Guests are served free full breakfast daily from 6:00 AM to 11:00 AM.
Le Basilic - This restaurant specializes in French cuisine and serves dinner only. Reservations are required.
La Joya - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open select days.
Isla Contoy - This restaurant specializes in seafood and serves lunch and dinner. Open select days.
Coral Café - This coffee shop specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.
Viña del Mar - This restaurant specializes in international cuisine and serves brunch and lunch. Reservations are required. Open select days.
24-hour room service is available.
Spa Services
Facial treatments
Couples treatment rooms
Aromatherapy treatments
Hydrotherapy treatments
Sauna in spa
Spa tub in spa
Massages
Steam room in spa
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 18
Check-in time ends at 11:00 PM
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
No pets allowed
Policies
Outside food and beverages are not permitted on the premises.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, and cash. Onsite parties or group events are strictly prohibited. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.
Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. Free PCR COVID-19 testing is available on site. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).
No rollaway/extra beds available
Number of children who can stay free - 2
Events/parties not allowed
Debit cards not accepted
Staffed front desk
LGBTQIA friendly
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
gap period enforced between guest stays 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is available
Reservation might be required for some facilities onsite
Mobile key entry is not available
Food service has been amended for enhanced safety
Free onsite COVID-19 testing (PCR) is available
Property does not require health documentation at check-in
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Airport shuttle fee: USD 43.25 per person
Airport shuttle fee per child: USD 21.75 (from 5 to 12 years old)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Grand Fiesta Americana Coral Beach Cancun Hotel
Grand Fiesta Americana Coral Beach Cancun
Grand Fiesta Americana Coral
Grand Fiesta Americana Coral Hotel
Fiesta Americana Grand Coral Beach Cancun Hotel Cancun
Fiesta Americana Grand Coral Beach Cancun Resort Spa
Grand Coral Beach Cancun
Grand Fiesta Americana Coral Beach Cancun Resort
Grand Fiesta Americana Coral Resort
Grand Fiesta Americana Coral Beach Cancun
Grand Fiesta Americana Coral Beach Cancun All Inclusive
Grand Fiesta Americana Coral Beach Cancun - All inclusive Cancun
You should know
Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
Grand Fiesta Americana Coral Beach Cancun - All inclusive offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Awards & Affiliations
Green / Sustainable Property This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
