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Park Royal Beach Cancun - All Inclusive

3.5 star property
3.5-star beachfront hotel near Hotel Zone Beaches

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Photo gallery for Park Royal Beach Cancun - All Inclusive

Enjoy breathtaking views of the city skyline and ocean from this rooftop terrace, featuring comfortable seating and a bar area.
Property video
Enjoy ocean views from the comfort of your balcony, with access to the beach and a relaxing pool area.
Enjoy ocean views from the balcony, featuring a comfortable bed, a flat-screen TV, and a small table with a chair.
Relax by the pool surrounded by lounge chairs and umbrellas.

Popular amenities

  • All-inclusive
  • Bar
  • Pool
  • Housekeeping
  • Breakfast included

Explore the area

Map
Cancun, QROO
  • La Isla Shopping Mall
    ‪2 min walk‬
  • Cancun Interactive Aquarium
    ‪5 min walk‬
  • Cancun Convention Center
    ‪7 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Superior

Deluxe Superior

Deluxe Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Honeymoon Room

Honeymoon Room

Honeymoon Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King

Deluxe King

Deluxe King

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

7.6 out of 10
Good
(24 reviews)
  • 74 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Double

1 bedroom, minibar, in-room safe, desk

Deluxe Double

8.0 out of 10
Very good
(81 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite with Terrace

Family Suite with Terrace

Family Suite with Terrace

7.6 out of 10
Good
(18 reviews)
  • 113 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Suite with Balcony

Family Suite with Balcony

Family Suite with Balcony

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About the area

Cancun

On the beach.Within a 10-minute walk of this Zona Hotelera hotel, you'll find La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Cancun Convention Center and Gaviota Azul Beach are also within 3 miles (5 km).

What's nearby

  • La Isla Shopping Mall - 2 min walk - 0.2 km
  • Cancun Interactive Aquarium - 5 min walk - 0.4 km
  • Forum Beach - 6 min drive - 3.2 km
  • Cancun Convention Center - 7 min drive - 3.6 km
  • Gaviota Azul Beach - 7 min drive - 3.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Duna Pool Bar - ‬7 min walk
  • ‪Andiamo - ‬1 min walk
  • ‪Los Chachalacos - ‬3 min walk
  • ‪Azulinda Cafe & Bar - ‬1 min walk

About this property

Park Royal Beach Cancun - All Inclusive

3.5-star beachfront hotel near Hotel Zone Beaches
Park Royal Beach Cancun - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. At Park Royal Beach Cancun - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 4 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. This all-inclusive hotel also offers a children's club, a children's pool, and a sauna. Free self parking is available.

This 3.5-star Cancun hotel is smoke free.

  • 155 guestrooms or units
  • 2 buildings
  • 4 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club
  • Supervised kid's activities
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Swim-up bar
Park Royal Beach Cancun - All Inclusive offers 155 air-conditioned accommodations with minibars and safes. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages.

Languages

English, Portuguese, Spanish

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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • High chair
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 3 bars/lounges
  • 4 restaurants
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (33 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (43 inches high)

Room amenities

Entertainment

  • 32-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.22 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses wind energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cancun Park Royal
Park Royal All Inclusive
Park Royal Cancun
Park Royal Cancun All Inclusive
Caribe Park Royal Grand Cancun
Grand Park Royal Cancun Caribe Hotel Cancun
Park Royal Beach Resort Cancún All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Beach Cancún All Inclusive Cancun
Park Royal Beach Cancún All Inclusive
Park Royal Cancun Inclusive
Park Royal Cancun All Inclusive
Park Royal Cancun - All Inclusive Cancun
Park Royal Beach Resort Cancún All Inclusive
Park Royal Cancun - All Inclusive All-inclusive property
Park Royal Cancun - All Inclusive All-inclusive property Cancun

Park Royal Beach Cancun - All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 339 out of 1017 reviews
Rating 8 - Good. 257 out of 1017 reviews
Rating 6 - Okay. 184 out of 1017 reviews
Rating 4 - Poor. 124 out of 1017 reviews
Rating 2 - Terrible. 113 out of 1017 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the family atmosphere. Staff was friendly and activity group was awesome. Milka, Angel, and Joe were so engaged with the guest. Captain Enrique was so attentive and great. My server Manuel, And Daniel the bartender were phenomenal. Love the people here.
Stayed 7 nights in Jul 2025

6/10 Okay

Ulises Caballero

Liked: Cleanliness
Disliked: Property conditions & facilities
It was okay
Stayed 3 nights in Jul 2025

2/10 Terrible

Olga

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
Overall service was horrible. Starting with their customer services to their food. The day of check out when the receptionist was cutting my bracelet he also cut my permanent bracelet , didn't even apologize With no care in the world. I been to cancun 13 times, this has been the worse hotel i stayed at, besides the location everything else is at least a negative 10. It was the 1st time i took some of my family members and it was not a good experience very disappointing
Stayed 6 nights in Jun 2025

6/10 Okay

Christopher

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Front desk staff was a little rude when asking questions. The fantastic team was awesome and beautiful views. Wish there was more things to do, especially for teenagers.
Stayed 9 nights in Apr 2025

4/10 Poor

Gennadiy

Travelled with family
Disliked: Cleanliness, amenities
There is nothing I like about this resort.Very limited choice of food and it's quality below average,beach inaccessible for older people
Stayed 6 nights in Apr 2025

2/10 Terrible

Cristobal

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad customer service
Stayed 5 nights in Mar 2025

6/10 Okay

William

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The property is truly beautiful and the family suite was very spacious and has an amazing view. I do have to say they definitely need to get softer pillows and work on the air conditioners. The hotel truly has potential. The problem was the staff and the service. Most staff was very rude and seem to be annoyed when you ask for assistance or have questions. No one smiles or greets you. The food was mediocre. You don’t have many options. To get reservations for dinner was impossible. The staff was denying dinner services to the guests giving them the buffet as the only option when the restaurants were nearly empty. Room cleaning service was not up to part. Definitely needs improvement in staff.
Stayed 4 nights in Apr 2025

8/10 Good

Edward

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience! Highly recommend
Stayed 2 nights in Apr 2025

6/10 Okay

ivan alvarado

Travelled with family
Need better food
Stayed 4 nights in Apr 2025

10/10 Excellent

Chunyi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and very clean
Stayed 5 nights in Apr 2025

4/10 Poor

Alexi V

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service
This resort has a beautiful location. Its beachfront and steps away form the beautiful ocean. With that said we did not have a food check in process. They said they’d let us know when our room was ready by 3 pm and they did not. We went to front desk at 5 and asked about our room, was told that it was ready. Said they don’t notify guests. We found cockroaches in our room the third night. My sister had to have rooms switched because AC wasn’t working and they wouldn’t have someone to fix it right away. It’s an all inclusive, our expectations for the food were not high however we on different occasions we found our chicken was raw and on a different occasion hair in my daughter’s food. There were more bumps along our stay but the ones mentioned were the top bad ones. The resort itself is pretty nice and again the location is great but keep in mind what you might experience along the way.
Stayed 7 nights in Apr 2025

4/10 Poor

Vince

Liked: Staff & service
Disliked: Property conditions & facilities
The buffet was the worst. We saw a cockroach in the lobby. We had to switch rooms, the cushions on the chairs were badly stained, the lampshade in the bedroom had rust color stains on it. Staff came into our room one day, to spray some chemical along the base. Had no idea what it was but was told they were praying for some sort of ant. We never saw any bugs in the room so I thought that was odd. We’ve come to Cancun for years and that was the first time that ever happened. Cleaning of the rooms was not great. We were always short of towels, They never gave clean coffee mugs after being used, never swept the floor, There was an ironing board but no iron. Quite quite a few of the Pool and beach chairs
Stayed 7 nights in Apr 2025

8/10 Good

Monica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love Cancun
Stayed 7 nights in Apr 2025

10/10 Excellent

Daniel T

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and staff friendly
Stayed 7 nights in Apr 2025

4/10 Poor

Melissa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than Juan Carlos’ assistance, I would have left. Check in staff attempted to short me change in pesos. AC was out in the room first two days. Buffet was unsanitary. The app did not offer restaurant reservations. Activities often canceled or late. Other than the great location to luxury shop, I’d recommend finding another place to stay.
Stayed 5 nights in Apr 2025

6/10 Okay

Juan

Liked: Staff & service
…
Stayed 3 nights in Apr 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very relaxing time at Park Royal. The staff were very eager and happy to help us the entire week. Special shout out for Carla at the front desk as I asked her a million questions and she was always so patient and nice! Also the AC and the water pressure were great. It was a hot week and our room stayed icy cool. Thank you Park Royal Beach Hotel for a fantastic week!
Stayed 5 nights in Mar 2025

10/10 Excellent

Jian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Susanne Sarai Nuñez

Stayed 4 nights in Apr 2025

6/10 Okay

Farzeen

Liked: Cleanliness
Stayed 4 nights in Apr 2025

6/10 Okay

Katherine

Travelled with group
Liked: Staff & service
The restaurants were hard to get into and the buffet was very limited for the amount of people. Staff were very nice but it looked like they were understaffed. The rooms were okay but the beds were horrible, very uncomfortable.
Stayed 5 nights in Apr 2025

4/10 Poor

Tonya

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Didn't get any responses from maintenance when the air conditioner leaked and created a slip hazard in the room. When asked to get more towels and toilet paper they never brought the items up to the room after asking multiple times. I was not satisfied with the property and will not return their on another trip to Mexico.
Stayed 8 nights in Mar 2025

2/10 Terrible

Sam

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

6/10 Okay

Martin

Travelled with family, Travelled with family and small children, Travelled with partner
Great location close to plaza just across the street, with great beach access. Rooms are outdated, had no hot water first day. Hotel doesn't offer airport pickup or dropoff.
Stayed 4 nights in Apr 2025

6/10 Okay

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities
The only thing we did not like in this place was the small pool.
Stayed 3 nights in Mar 2025