Iberostar Selection Cancún - All Inclusive

4.5-star beachfront property near Delfines Beach

Choose dates to view prices

Free minibar, in-room safe, desk, laptop workspace

Overview
Rooms
Location
Policies

Very good

Popular amenities

Hot tub
Breakfast included
All-inclusive

Explore the area

Boulevard Kukulcan, Km. 17, Cancun, QROO, 77500

Place, Kukulcan Plaza Shopping Mall
‪1 min walk‬
Place, Hotel Zone Beaches
‪5 min walk‬
Place, Marlin Beach
‪5 min walk‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪35 min drive‬

Room options

Premium Room, Ocean View

Good

Ocean view
37 sq m
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Premium Room, Partial Ocean View

Very good

Partial ocean view
37 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Villa, Oceanfront

Ocean view
58 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Villa, Oceanfront (Swim Out)

Good

Ocean view
58 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Premium Room, Balcony, Ocean View

Good

Ocean view
37 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Villa, Poolside

Good

Garden view
58 sq m
1 bedroom
Sleeps 4
1 King Bed

Villa, Poolside

Exceptional

Garden view
58 sq m
1 bedroom
Sleeps 1
1 King Bed

Premium Room, Balcony, Ocean View

Ocean view
37 sq m
1 bedroom
Sleeps 1
1 King Bed OR 2 Double Beds

Villa, Oceanfront (Swim Out)

Ocean view
59 sq m
1 bedroom
Sleeps 1
1 King Bed OR 2 Double Beds

Villa, Oceanfront

Ocean view
58 sq m
1 bedroom
Sleeps 1
1 King Bed OR 2 Double Beds

Premium Room, Partial Ocean View

Exceptional

Partial ocean view
37 sq m
1 bedroom
Sleeps 1
1 King Bed OR 2 Double Beds

Premium Room, Ocean View

Ocean view
37 sq m
1 bedroom
Sleeps 1
2 Double Beds OR 1 King Bed

Single Room Premium with Sea View

Sea view
37 sq m
Sleeps 1

Double Room Premium with Sea View

Sea view
37 sq m
Sleeps 4

Double Room Premium with Sea View

Sea view
37 sq m
Sleeps 1

Double Room Premium with Sea View

Sea view
37 sq m
Sleeps 4

Double Room Premium with Partial Sea View

Partial sea view
37 sq m
Sleeps 1

Double Room Premium with Partial Sea View

Partial sea view
37 sq m
Sleeps 4

Villa with View

58 sq m
Sleeps 1

Villa with View

58 sq m
Sleeps 4

Villa with View

58 sq m
Sleeps 1

Villa with View

58 sq m
Sleeps 4

Villa with Sea View

Sea view
58 sq m
Sleeps 1

Villa with Sea View

Sea view
58 sq m
Sleeps 4

Quadruple Room Premium

37 sq m
Sleeps 4

Single Room Premium

37 sq m
Sleeps 1

Double Room Premium

37 sq m
Sleeps 4

Suite, Oceanfront

Ocean view
89 sq m
1 bedroom
Sleeps 1
1 King Bed

Suite, Oceanfront

Excellent

Sea view
89 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Suite, Ocean View (Master)

Sea view
137 sq m
1 bedroom
Sleeps 1
1 King Bed

Suite, Ocean View (Master)

Very good

Sea view
137 sq m
1 bedroom
Sleeps 3
1 King Bed

Premium Room (Promo)

Garden view
37 sq m
Sleeps 1
1 King Bed OR 2 Double Beds

Premium Room (Promo)

Garden view
37 sq m
Sleeps 4
1 King Bed OR 2 Double Beds

Standard Room

Exceptional

37 sq m
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Standard Room

37 sq m
1 bedroom
Sleeps 1
1 King Bed OR 2 Double Beds

Suite with Sea View

Sea view
89 sq m
Sleeps 4

Suite with Sea View

Sea view
Sleeps 1

Suite with Sea View

Sea view
Sleeps 4

Suite Master with Sea View

Sea view
Sleeps 3

Suite Master with Sea View

Sea view
Sleeps 1

Quadruple Room Premium with Sea View

Sea view
37 sq m
Sleeps 4

Quadruple Room Premium with Partial Sea View

Partial sea view
37 sq m
Sleeps 4

Villa with View

58 sq m
Sleeps 4

Quadruple Room Premium with Sea View

Sea view
37 sq m
Sleeps 4

Villa with View

58 sq m
Sleeps 4

Villa

58 sq m
Sleeps 4

About the area

Cancun

Beachside getaway.Within a 15-minute walk of this Zona Hotelera property, you'll find La Isla Shopping Mall and Hotel Zone Beaches. Kukulcan Plaza Shopping Mall and Luxury Avenue Shopping Mall are also within half a mile (1 km).

What's nearby

Kukulcan Plaza Shopping Mall - 1 min walk - 0.1 km
Luxury Avenue Shopping Mall - 2 min walk - 0.2 km
Hotel Zone Beaches - 5 min walk - 0.4 km
Marlin Beach - 5 min walk - 0.4 km
La Isla Shopping Mall - 14 min walk - 1.2 km

Getting around

Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

‪La Veranda - ‬7 min walk
‪El Fish Fritanga - ‬5 min walk
‪Club Bistro - ‬6 min walk
‪Ilios Restaurant - ‬8 min walk
‪Hacienda Sisal - ‬4 min walk

About this property

Iberostar Selection Cancún - All Inclusive

4.5-star beachfront property near Delfines Beach

Iberostar Selection Cancún - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Summer fun is a breeze at Iberostar Selection Cancún - All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 9 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking and valet parking are free.

This 4.5-star Cancun property is smoke free.

1 building

426 guestrooms or units

9 levels

5 dining venues

5 bars or lounges

Meeting rooms

108996 sq ft of conference space

10126 sq m of conference space

Built in 1992

Buffet breakfast (free)

Deli

Kid's club (free)

Supervised kid's activities (free)

Childcare (surcharge)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Business center (24 hours)

Conference space

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff is multilingual

Storage area for luggage

Front-desk safe

Tour and ticket information

Concierge

Wedding services available

Game room or arcade

Pool or billiards table

Terrace

Garden

Gift shop

Beauty salon

Onsite shopping

Bellhop

Elevator

No smoking on site

Water dispenser

Bar on the beach

Coffee shop

Bar by the pool

Swim-up bar

Iberostar Selection Cancún - All Inclusive offers 426 air-conditioned accommodations with free minibar items and safes. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

On private beach
Pool
Breakfast included
All-inclusive

CA $585 total

includes taxes & fees

Jun 21 - Jun 22

Pool
Hot tub
Breakfast included
All-inclusive

CA $437 total

includes taxes & fees

May 31 - Jun 1

2 outdoor pools, cabanas (surcharge), pool umbrellas

Pool
Breakfast included
All-inclusive
Spa

CA $376 total

includes taxes & fees

May 26 - May 27

Property amenities

Family friendly

9 outdoor pools
Arcade/game room
Children's pool
Free children's club
Free supervised activities for children
Free water park access
In-room babysitting (surcharge)
Laundry facilities
Lifeguards on site
Playground
Snack bar/deli

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Free self parking on site
Free valet parking on site
Wheelchair-accessible parking available
Onsite parking includes off-street options

Food and drink

Free buffet breakfast available daily 8:00 AM to 11:00 AM
5 bars/lounges
5 restaurants
A beach bar
A coffee shop/cafe
A poolside bar
A swim-up bar
Snack bar/deli

Things to do

18-hole golf course
2 hot tubs
9 outdoor pools
Arcade/game room
Beach volleyball
Billiards/pool table
Children's pool
Fitness classes
Free children's club
Free water park
Full-service spa
Golf
Golf clubhouse
Golf clubs/equipment
Gym
Optional golf privileges
Outdoor tennis court
Playground
Pro golf shop
Sauna
Shopping
Steam room
Yoga classes

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path of travel

Room amenities

Entertainment

32-inch LCD TV with cable channels

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Shower/bathtub combination
Soap
Toilet paper
Towels provided

Food and drink

Coffee/tea maker
Free stocked minibar
Limited room service

Air conditioning
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: MXN 700 per person (one-way)
Airport shuttle fee per child: MXN 700 (one-way)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 25 years old

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 25 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher in each accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions.

Property Registration Number RHO910920KG

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Iberostar

All Inclusive Iberostar Cancun

Cancun All Inclusive Iberostar

Cancun Iberostar

Cancun Iberostar All Inclusive

Iberostar All Inclusive Cancun

Iberostar Cancun

Iberostar Cancun All Inclusive

Hilton Cancun Resort

Hilton Golf Spa Resort Cancun

Iberostar Cancun Hotel Cancun

Iberostar Cancun All Inclusive All-inclusive property

Iberostar All Inclusive All-inclusive property

Iberostar All Inclusive

Iberostar Selection Cancun All Inclusive All-inclusive property

Iberostar Selection All Inclusive All-inclusive property

Iberostar Selection All Inclusive

All-inclusive property Iberostar Selection Cancun All Inclusive

Iberostar Selection Cancun All Inclusive Cancun

Iberostar Cancun All Inclusive

Iberostar Selection Inclusive

Frequently asked questions

How close is Iberostar Selection Cancún - All Inclusive to the airport?

Iberostar Selection Cancún - All Inclusive is 12 mi (19-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Iberostar Selection Cancún - All Inclusive?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Iberostar Selection Cancún - All Inclusive on May 26, 2026 start from CA $427, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Iberostar Selection Cancún - All Inclusive have an airport shuttle?

Iberostar Selection Cancún - All Inclusive offers an airport shuttle 24 hours a day, on request, for a charge of MXN 700 per person, one-way.

How close is Iberostar Selection Cancún - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Iberostar Selection Cancún - All Inclusive offer free breakfast?

Iberostar Selection Cancún - All Inclusive offers free buffet breakfast every day from 8:00 AM to 11:00 AM.

Is there a casino at Iberostar Selection Cancún - All Inclusive?

No, there is no casino at this property, but Royal Yak Casino and Sports Book (16-min drive) and Dubai Palace Casino (17-min drive) are nearby.

What time is check-in at Iberostar Selection Cancún - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Iberostar Selection Cancún - All Inclusive?

This property offers free self parking and valet parking.

Does Iberostar Selection Cancún - All Inclusive have a pool?

Iberostar Selection Cancún - All Inclusive features 9 outdoor pools and a children's pool.

Does Iberostar Selection Cancún - All Inclusive have a restaurant?

There are 5 onsite restaurants, offering options like Mediterranean cuisine, a beachfront location, and ocean views.

Does Iberostar Selection Cancún - All Inclusive have a spa?

This property has a spa, which features body wraps, beach massages, and mani/pedis.

How close is Iberostar Selection Cancún - All Inclusive to downtown Cancun?

Iberostar Selection Cancún - All Inclusive is 0.3 mi away from Avenida Kukulkan.

Iberostar Selection Cancún - All Inclusive Reviews

8.2

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8/10 Good

MELINDA, CONWAY

Feb 23, 2026

Stayed 5 nights in Feb 2026

8/10 Good

Flavia C Nery

Feb 20, 2026

Stayed 4 nights in Feb 2026

6/10 Okay

Paul Corey

Travelled with group

Feb 19, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Arrived on the Sunday of the Super Bowl. This is my 5th or 6th time at this resort. I've spent over 50k US over the last 8 years at this resort. We went down to the performance area to watch the Super Bowl and were told to have a table, we needed to buy a bottle of overpriced alcohol which was displayed on a table. This immediately put a bad taste in my mouth. There are not enough restaurants for the resort. We showed up at the italian restaurant and got in line at 5:20. The front desk had told us the restaurant opened at 5:30 but they actually start taking names at 5pm. We had to wait 2 hours to finally get a table which is too much. Also, the outdoor area of the main buffet that was sequestered for the italian restaurant was not in use that evening with increased our irritation. The resort should have never closed down the mexican restaurant (the version that had a buffet). Aside from that, the beach has improved since last year due to the reclamation project. Food was very good. Soup at japanese restaurant needs improvement. Staff is consistently friendly. Grounds are in good shape.

Stayed 6 nights in Feb 2026

10/10 Excellent

CLAUDIA

Travelled with family

Feb 17, 2026

Liked: Cleanliness, staff & service, amenities

we truly enjoyed our time here. The food, entertainment, drinks and scenary were great. One thing... the bar tender at the pool clearly does not enjoy being a bar tender... you need a party starter in that bar.

Stayed 3 nights in Feb 2026

8/10 Good

Denis

Travelled with partner, Travelled with group

Feb 17, 2026

Liked: Cleanliness

Buffet food below average

Stayed 3 nights in Feb 2026

8/10 Good

Lauren

Travelled with family, Travelled with group

Feb 16, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Our room was kept clean all week, and all the staff were very pleasant. Beautiful resort and good food!

Stayed 7 nights in Feb 2026

8/10 Good

Isaac

Feb 16, 2026

Liked: Cleanliness, amenities

Room was clean. Staff and service were excellent. Food was also excellent. Only possible improvements I could think about was that the building itself is a little old and the towels smelt of shea butter. But In general, I had a great time!

Stayed 4 nights in Feb 2026

6/10 Okay

Lakshit

Feb 16, 2026

Stayed 4 nights in Feb 2026

10/10 Excellent

Nataliya

Feb 15, 2026

Stayed 8 nights in Feb 2026

10/10 Excellent

BOUNPONE

Feb 15, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Staff, clean room and food.

Stayed 3 nights in Feb 2026

10/10 Excellent

Maneela Deng

Feb 15, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Staff and foods were great!

Stayed 3 nights in Feb 2026

10/10 Excellent

Josephine

Travelled with family

Feb 15, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Room was always clean early. Staff was amazing and always friendly. Food was excellent!!

Stayed 7 nights in Feb 2026

8/10 Good

Heather

Feb 14, 2026

Stayed 5 nights in Jan 2026

10/10 Excellent

Hanwoo

Travelled with partner

Feb 13, 2026

Liked: Cleanliness, amenities, property conditions & facilities

We stayed for 5 days. Food was good, we even had a lobster paella for a lunch. Weather was kind of off but rest were good.

Stayed 5 nights in Feb 2026

8/10 Good

Hassan

Travelled with family

Feb 12, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The hotel is good but flair wasted our time

Stayed 6 nights in Feb 2026

8/10 Good

John

Feb 12, 2026

Stayed 5 nights in Dec 2025

8/10 Good

Julie, Madison

Travelled with group

Feb 11, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Staff in all areas was amazing. Food was great, nice options. Personally I'd like to have seen the bigger shows at the theater start at nine instead of 930. Also more entertainment in the lobby bar area

Stayed 7 nights in Feb 2026

10/10 Excellent

Richard, Chesilhurst

Travelled with partner

Feb 10, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Excellent staff service!

Stayed 7 nights in Jan 2026

10/10 Excellent

Andrea

Travelled with family, Travelled with partner

Feb 7, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Nice clean villa with a beautiful view. Staff was friendly and helpful. Love the small touch of flowers being left in our room after housekeeping was done. Highly recommended and would definitely stay again.

Stayed 4 nights in Nov 2025

4/10 Poor

Andy

Travelled with family

Feb 7, 2026

Disliked: Cleanliness, amenities, property conditions & facilities

Only 5 small restaurants and restaurants alternately open and close base on the days of the week. You have to be at 5:30 on waiting in line at the restaurants for dinner otherwise they will not allow guests to be served once restaurants are full. Only one choice if the buffet. Rooms are out of date so old tiles look like the motel grade. Don’t go here.

Stayed 4 nights in Oct 2025

10/10 Excellent

Jaswinder

Travelled with family, Travelled with family and small children, Travelled with group

Feb 6, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Clean spacious rooms, food was amazing. Friendly staff Pools were very nice and accommodates all ages

Stayed 6 nights in Jan 2026

8/10 Good

Daphne

Travelled with family

Feb 3, 2026

Liked: Cleanliness, staff & service, amenities

Clean hotel Great food, especially the restaurants Day time entertainment was great Nighttime entertainment was lacking. Great staff.

Stayed 6 nights in Jan 2026

4/10 Poor

Shingara

Travelled with family and small children

Feb 3, 2026

Liked: Property conditions & facilities

The staff were helpful and polite. Room was fine. Double beds are too small. Most hotels have queen size beds. Pool water was so cold especially kids pool. Since weather was not sunny, pool water temperatures were frigid. Very disappointment. Biggest problem was 4 people from our group of 9 got food poisoning, stomach upset, nausea, vomiting and diarrhea. After eating mostly at buffet because It was so difficult to get a table at the other restaurants for dinner. Not enough capacity to accomodate guests at other restaurants so we were forced to eat at the buffet all 3 meals. Food poisoning should not happen at 4 star hotel. Only good thing was the fitness instructor Louis that did the aquafit class every morning. His enthusiasm and energy made his class fun. Not coming back to this place again.

Stayed 6 nights in Jan 2026

8/10 Good

Carmen, Whittier

Travelled with family

Feb 2, 2026

Liked: Cleanliness, amenities, property conditions & facilities

The room was clean. Staff was pretty friendly but not very accommodating to simple requests. I have stayed at nicer and less nice hotels and they have all tried to accommodate requests. Buffet: I requested honey for my mother's tea as she was feeling ill and was told they did not have access to honey at dinner time. I requested a fresh made huevos rancheros plate and was told they were on the warmer. The temperature of the food was not hot. I think this contributed greatly to the substandard rating for food quality. The buffet hosts were not excited about setting our table for our group of 15 daily. They would ask us to sit at two different tables, Often times we would just go in two groups and use one table. The servers however, were really nice. Reservations: We were offered a reservation at the steakhouse for 15 at 7:00 p.m. and when part of my party arrived they informed us that the reservation had in fact been made for 5:30 p.m. that day. When we spoke to the gentleman that made the reservation he noticed the error but was unable to grant another reservation to the restaurant as a courtesy. He offered an alternate restaurant but the specific times he offered did not work for our prior commitments. The room was clean and put together daily but the AC could not be adjusted. My room was at 20C and when I called to request a temp change they said they couldn't unlock. We had 6 other rooms and they were all able to adjust it. With minor changes this could be a great hotel.

Stayed 5 nights in Jan 2026

4/10 Poor

Maria

Feb 1, 2026

Stayed 5 nights in Jan 2026

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Standard Room

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Suite with Sea View

Suite with Sea View

View all photos for Suite with Sea View

Suite with Sea View