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Iberostar Selection Cancun All Inclusive

4-star property
Boulevard Kukulcan, Km. 17, Cancun, QROO 1-855-887-0424
Choose Dates
4.1 out of 5
Very good!
See all 95 Travelocity Reviews

"Our stay at Iberostar Cancun was the most pleasant time my wife and I have ever spent at any major hotel or resort. " More

By a verified traveller on Mon 23 Jul 2018

Points Of Interest

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Hotel Description

4-star beachfront property near Delfines Beach

Beachfront retreat

Within a 15-minute walk of this Zona Hotelera property, you'll find Delfines Beach and El Rey Ruins. Also, Maya Cancun Museum is within half a mile (1 km) and Aquaworld is within 2 miles (3 km).

All-inclusive

This smoke-free property features a private beach, a golf course, and a full-service spa. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. There's fun for all ages with a water park and a free kid's club, and in-room childcare is an added bonus.

Free WiFi, MP3 docks

The 426 guestrooms have LCD TVs with cable channels and offer free WiFi and free minibar items. Other amenities include MP3 docks, 24-hour room service, and coffee/tea makers.

Double Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
C$295* Per night/room 15 Dec. - 16 Dec.

Standard Room Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard room Ocean view with balcony

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Villa Ocean Front Swim Out

Bed Count 1 King Bed Maximum Occupancy 4 Max

Villa Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Villa Ocean Front

Bed Count 1 King Bed Maximum Occupancy 4 Max

Iberostar Selection Cancun All Inclusive ratings based on 95 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Iberostar Selection Cancun All Inclusive

Everyone (52) Couples (7) Family (10)
4 out of 5
Loved everything, however the only complaint is now that We were directed to use the Iberostar app, we had a hard time getting it to work. Once we did get it to work we ordered room service twice and we NEVER received our room service. We stayed at Iberostar back in January also and we had room service menu in our room with no issues. Not a fan of new app....

Posted by on 20 Oct. 2019

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5 out of 5

Posted by on 28 Sep. 2019

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4 out of 5
The staff made this experience to be amazing; however, the drink quality were awful no top shelf products and the noise of construction for they are remodeling was unacceptable. I spent some of my vacation time to also relax, and the first two days I could not due to the construction work for the first two days. Like I said the staff made this place amazing if their staff quality was poor I would never recommend this place, but due to the staff I would. Hopefully once this place is remodel it would look just as good as their staff.

Posted by on 3 Sep. 2019

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5 out of 5
Excellent resort with a wonderful staff! Brought our 3 kids (12, 10, 7) and they stayed busy the entire time. My youngest loved star camp! Food was delicious, drinks were superb, and plenty of great entertainment throughout the day. My only dislike was the lack of decent pillows (only 2 to a bed and quite flat). It wasn’t a big enough deal to call guest services, but worth noting. We loved our stay and will certainly return!

Posted by on 14 Aug. 2019

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5 out of 5
The resort was very nice. The staff was very nice and accommodating. The beach had a lot of seaweed while we were there and we were only able to swim in the ocean on our last day, however, we know that it is not the resort's fault. The food in the buffet restaurant, the Japanese restaurant, and the steak restaurant was very good. The American Bistro left a little to be desired, and we did not eat at the French restaurant. The pool area was very nice and there were activities going on all day.The entertainment at night was very good. The rooms were clean but a little dated and could probably use some updating, but we were only in the rooms to sleep and shower, so it wasn't a big deal to us. The resort was close to the airport, so traveling to and from the resort was easy. All in all our family had a great time at the Iberostar, and would definitely go back again.

Posted by , from New York on 5 Aug. 2019

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5 out of 5

Posted by on 5 Aug. 2019

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4 out of 5

Posted by on 30 Jul. 2019

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4 out of 5
I’m not sure what could be done differently, but drinks in the outdoor areas become warm very quickly being served in plastic glasses. My only other issue is that the hotel doesn’t provide transportation to and from the airport. A couple will spend over $50 at the least for the 15 minute ride. It’s a beautiful place teaming with awesome employees who make the stay great!

Posted by on 21 Jun. 2019

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4 out of 5
The property was great with awesome views and a lot of room. The rooms were a little outdated and bathroom and shower area very small.

Posted by on 13 Jun. 2019

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4 out of 5
I liked the kids pool. My son had an amazing time. What i didn’t like was the bar area. Their weren’t much drinks selection. Also the hotel only had 3 restaurants i could go to.

Posted by on 15 Apr. 2019

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About the Iberostar Selection Cancun All Inclusive

Location Boulevard Kukulcan, Km. 17, Cancun, QROO 77500

All-inclusive Details

  • Taxes included
  • 24-hour room service
  • Buffet and à la carte dining
  • Airport transfers not included
  • Fitness facilities included
  • Tennis included
  • Water fitness classes/lessons included
  • Laundry/dry cleaning services not included
  • Soccer (football) included
  • Childcare not included
  • Scuba diving excursions not included
  • Scuba diving certification not included
  • All available beverages included
  • Golf green fees not included
  • Use of golf equipment not included
  • Use of golf cart not included
  • Spa/beauty facilities and services not included
  • Dancing classes/lessons included
  • Onsite entertainment and activities included
  • Gratuities included
  • All food and beverages included
  • Food and beverage restrictions apply
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Minibar (all beverages included)
  • All onsite activities, and facilities and equipment included
  • Onsite live performances included

Property Features

Iberostar Selection Cancun All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Summer fun is a breeze at Iberostar Selection Cancun All Inclusive, where you can play a round of golf at the golf course, cool off in one of the 7 outdoor swimming pools, and enjoy a treatment at the full-service spa. Free breakfast is served daily. There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a swim-up bar. Public spaces have free WiFi. This all-inclusive property also offers a water park, a complimentary children's club, and a children's pool. Self parking is free. This 4-star Cancun property is smoke free.

  • 1 building
  • 426 guestrooms or units
  • 9 levels
  • 5 dining venues
  • 5 bars or lounges
  • 108996 sq ft of conference space
  • 10126 sq m of conference space
  • Built in 1992
  • Buffet breakfast (free)
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools - 7
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis court
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (14.9 km / 9.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Iberostar Selection Cancun All Inclusive offers 426 air-conditioned accommodations with MP3 docking stations and free minibar items. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access. Additionally, rooms include safes and coffee/tea makers. Housekeeping is provided daily.

  • Stocked minibar (free)
  • MP3 dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.

El Maguey Restaurant - This beachfront buffet restaurant specializes in Mexican cuisine.

El Laguito - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

La Horma - This fine-dining restaurant serves dinner only. Open daily.

La Parrilla - This steakhouse serves dinner only. Open daily.

Naga Hibachi - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.

24-hour room service is available.

Spa Services

  • Number of treatment rooms 8
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Facial treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation.

Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 15 years old.

  • No rollaway/extra beds available
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: MXN 25.34 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: 0 percent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • All Inclusive Iberostar
  • All Inclusive Iberostar Cancun
  • Cancun All Inclusive Iberostar
  • Cancun Iberostar
  • Cancun Iberostar All Inclusive
  • Iberostar All Inclusive Cancun
  • Iberostar Cancun
  • Iberostar Cancun All Inclusive
  • Hilton Cancun Resort
  • Hilton Golf Spa Resort Cancun
  • Iberostar Cancun Hotel Cancun
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You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.