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On the beach
A stay at this Zona Hotelera property places you within half a mile (1 km) of Langosta Beach and 2 miles (3 km) of Tortuga Beach. Turtle Beach and Caracol Beach are also within 3 miles (5 km).
This smoke-free property features a full-service spa, a marina, and 16 restaurants. Relax beachside with sun loungers and cool off with a drink at the beach bar. Bring the family and enjoy the free kid's club, children's pool, and waterslide.
WiFi, flat-screen TVs
The 594 guestrooms boast modern comforts like flat-screen TVs with cable channels, along with WiFi. 24-hour room service, hair dryers, and phones are also available.
Grand Oasis Palm All Inclusive ratings based on 53 Verified Reviews
Guest reviews for Grand Oasis Palm All Inclusive
27 Apr. 2019 by Eduardo Perez, Hotel Manager.
Dear Guest, Thank you for your feedback. We hope you enjoyed your stay, we look forward to welcome you back.
9 Jan. 2019 by Eduardo Perez, Hotel Manager.
Dear Gida, Thank you for taking the time to share your great comments. We are pleased to read that you enjoyed your stay with us and the service that you received. Thank you for choosing us as hosts to your vacation. We look forward to welcome you back. Kind regards,
9 Jan. 2019 by Eduardo Perez, Hotel Manager.
Dear Guest, We would like to thank you for taking the time to give us your opinion about your experience. We regret not having met your expectations and please accept our most sincere apologies for the inconveniences during your stay. All your comments are fully considered in order to improve our range of services and facilities. Kind regards,
31 Jan. 2019 by Eduardo Perez, Hotel Manager.
Dear Guest, Thank you for taking the time to share your experience about your stay at our resort. We are glad you enjoyed our pool and beach areas. On the other hand, we appreciate your comments on the areas we can improve; we always take into account the comments of our guests in order to exceed their expectations in the future. We look forward to welcome you soon again. Kind regards,
Nice if you have kids
6 Aug. 2018 by Eduardo Perez, Hotel Manager.
Dear Guest, Thank you for taking the time to share your great comments. We are pleased to read that you enjoyed your stay with us and the service that you received. Thank you for choosing us as hosts to your vacation. We look forward to welcome you back. Kind regards,
24 Jul. 2018 by Adelaida Arzola, Hotel Manager.
Dear Robert, We are truly sorry you had an unpleasant experience during your vacations. We appreciate you taking the time to share your comments; this helps us to improve our service. Hopefully you can give us another opportunity to welcome you again so we can enhance your perception of our hotel. Best regards,
3 May 2018 by Eduardo Perez, Hotel Manager.
Dear Guest, Thank you for the kind words you have for our team. We are very glad to know you enjoyed your recent visit to the hotel. We are delighted you have received excellent service from our staff we will congratulate them for making your stay a pleasant one. We truly hope to have the honor of welcoming you back soon so you can continue to enjoy our resort. Best regards
Great hotel with all-inclusive, fabulous beach
22 Mar. 2018 by Eduardo Perez, Hotel Manager.
Dear Lex, Thank you for taking the time to share your great comments. We are pleased to read that you enjoyed your stay with us and the service that you received. On the other hand, we appreciate your comments on the areas we can improve; we always take into account the comments of our guests in order to exceed their expectations in the future. Thank you for choosing us as hosts to your vacation. We look forward to welcome you back. Kind regards,
About the Grand Oasis Palm All InclusiveLocation Boulevard Kukulkan km 4.5, Cancun, QROO 77500
- Kayaking included
- Aerobics classes/lessons included
- Dancing classes/lessons included
- 24-hour room service
- Cooking classes/lessons included
- Airport transfers not included
- Premium food items not included
- All food and beverages included
- Wireless Internet access not included
- Food and beverage restrictions apply
- Laundry/dry cleaning services not included
- Soccer (football) included
- Childcare not included
- Surcharge for bottled wine
- Motorized water sports not included
- Surcharge for bottled liquor
- Minibar (all beverages included)
- Spa/beauty facilities and services not included
- Activities/services from independent operators not included
- Offsite tours not included
Grand Oasis Palm All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. As a guest of Grand Oasis Palm All Inclusive, you'll find a full-service spa, a marina, and 3 outdoor swimming pools. There are 16 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 10 bars/lounges and a beach bar. Public spaces have WiFi for a fee. You'll find a business center on site. A children's pool, a sauna, and a terrace are also featured at the family-friendly Grand Oasis Palm All Inclusive. Free self parking is available. This 3.5-star Cancun property is smoke free.
- 1 building
- 594 guestrooms or units
- 10 levels
- 16 dining venues
- 10 bars or lounges
- Built in 1980
- Bar on the beach
- Coffee shop
- Kid's club (free)
- Supervised kid's activities (free)
- Childcare (surcharge)
- Beach lounge chairs
- Towels for the beach
- Business facilities
- Conference space
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Staff is multilingual
- Wedding services available
- Game room or arcade
- Gift shop
- Beauty salon
- Newspapers in lobby (free)
- Onsite shopping
- No smoking on site
Family Friendly Amenities
- Number of outdoor pools - 3
- Children's pool
- Supervised childcare/activities (free)
- Outdoor tennis court
- Children's club (free)
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- In-room childcare (surcharge)
- Arcade/game room
- Playground on site
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge)
Free self parking
- Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (23 km / 14.3 mi)
- Parking: Free self parking
Grand Oasis Palm All Inclusive offers 594 air-conditioned accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with cable channels. This Cancun property provides wireless Internet access for a surcharge. Housekeeping is provided daily.
- In-room dining (24 hours)
- Flat-screen television
- Cable channels
- Housekeeping (daily)
- Childcare in room (surcharge)
- Hair dryer
- Safe (surcharge)
- Toiletries (free)
- Climate control (air conditioning)
- Ensuite bathroom
Food & Drink
Grand Oasis Palm All Inclusive has 16 restaurants on site.
24-hour room service is available.
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Check-in time starts at 3 PM
Special check-in instructions:
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the reservation confirmation received after booking.
During spring break, guests must be age 25 or older to check in. The property requires that guests younger than age 25 be accompanied by a legal guardian or parent. For more details, please contact the property using the information on the reservation confirmation received after booking.
- Check-out by noon
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding.
- Cribs (infant beds) are not available.
- No pets allowed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 25 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
- No cribs (infant beds) available
Guests will be asked to pay the following charges at the property:
- Spring Break deposit: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
- Sanitation services: USD 25.34 per stay
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- An in-room safe is available for an additional fee
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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Grand Oasis Runaway Program
Guests staying in a Family Room or Grand Plus room category can enjoy facilities at ALL Grand Oasis resorts without charge. Guests can experience a collection of resorts and access to over 50 restaurants, 50 bars, activities, and pools.
Full details at check-in. Transportation between properties is not included. Certain restrictions and guidelines apply. Grand rooms are not eligible.