Skip to main content
Beginning of main content
4.5 out of 5

"Staff was friendly. Property was clean. " More

By a verified traveller on Mon 19 Feb 2024

Enter dates to see availability

Hotel Description

Beachfront resort near Tortuga Beach

On the beach

With a stay at this Zona Hotelera resort, you'll be within half a mile (1 km) of La Isla Shopping Mall and 3 miles (5 km) of Iberostar Cancun Golf Course. Tequila Museum and Isla Dorada are also within half a mile (1 km).

Full-service spa, 24-hour fitness

A full-service spa, 3 restaurants, and 4 outdoor pools are all featured at this smoke-free resort. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. There's fun for all ages with a children's club and mini golf, and barbecue grills are available on site.

Studio, 1 Queen Bed with Sofa Bed, Ocean View, Balcony, Whirlpool (A)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
CA $346* Per night/room 21 Apr. - 22 Apr.

Studio, 1 Queen, Sofa bed, Oceanfront, Balcony, Whirlpool (B)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Villa, 1 Bedroom, Sofa bed, Oceanfront, Balcony, Whirlpool (D)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Villa, 2 Bedrooms, 1 King, 1 Queen, Sofa Beds, Oceanfront, Balcony, Whirlpool (F)

Bed Count 2 Full Beds Maximum Occupancy 8 Max

Villa, 1 Bedroom, 1 King, Sofa bed, Ocean View, Balcony, Whirlpool (C)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Villa, 2 Bedrooms, 1 King, 1 Queen, Sofa beds, Ocean View, Balcony, Whirlpool (E)

Bed Count 2 Full Beds Maximum Occupancy 8 Max

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun ratings based on 24 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Everyone (10) Couples (3) Family (9)
3 out of 5
Staff was friendly. Property was clean.

Posted by on 19 Feb. 2024

Was this review helpful to you?
Comment from Hotel Management

20 Feb. 2024 by The Westin Lagunamar Team

Thank you.

5 out of 5
very clean and great staff

Posted by on 13 Feb. 2024

Was this review helpful to you?
Comment from Hotel Management

20 Feb. 2024 by The Westin Lagunamar Team

Thank you.

5 out of 5
It was gorgeous and the staff was very kind and professional ! There is also an amazing buffet and Starbucks !

Posted by on 29 Jun. 2023

Was this review helpful to you?
Comment from Hotel Management

4 Jul. 2023 by The Westin Lagunamar Team

Thank you.

5 out of 5
the pool and beach area

Posted by on 5 Feb. 2023

Was this review helpful to you?
Comment from Hotel Management

13 Feb. 2023 by The Westin Lagunamar Team

Thank you.

5 out of 5

Posted by , from Sterling on 1 May 2022

Was this review helpful to you?
Comment from Hotel Management

2 May 2022 by The Westin Lagunamar Team

Gracias.

4 out of 5

Posted by on 11 Jul. 2021

Was this review helpful to you?
Comment from Hotel Management

23 Jul. 2021 by The Westin Lagunamar Management Team

Thank you.

5 out of 5
Fantastic resort! Great stuff and super clean!

Posted by on 3 Jul. 2021

Was this review helpful to you?
Comment from Hotel Management

3 Jul. 2021 by The Westin Lagunamar Management Team

Thank you!

4 out of 5

Posted by on 28 Apr. 2021

Was this review helpful to you?
Comment from Hotel Management

10 May 2021 by The Westin Lagunamar Management Team

Thank you so much for your review!

5 out of 5
Several beautiful pools and hot tubs. Restaurant food on property was good. Concierge service great

Posted by on 8 Apr. 2021

Was this review helpful to you?
Comment from Hotel Management

15 Apr. 2021 by The Westin Lagunamar Management Team

Thank you so much for your review, we hope to welcome you many more times in the future.

5 out of 5

Posted by on 22 Mar. 2021

Was this review helpful to you?
Comment from Hotel Management

1 Apr. 2021 by The Westin Lagunamar Management Team

Thank you so much! We are glad to see that you had a lovely stay with us. Be well.

About the The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Location KM. 12.5 Blvd Kukulcan, Cancun, QROO 77500

Property Features

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At The Westin Lagunamar Ocean Resort Villas & Spa, Cancun you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. WiFi is free in public spaces. This eco-certified resort also offers a children's pool, outdoor tennis courts, and a 24-hour fitness center. Free self parking and valet parking are available. This Cancun resort is smoke free.

  • 1 building
  • 580 guestrooms or units
  • 8 levels
  • 3 dining venues
  • Built in 2007
  • Deli
  • Kid's club (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Swim-up bar

Family Friendly Amenities

  • Number of outdoor pools - 4
  • Children's pool
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 2
  • Snack bar/deli
  • Laundry facilities
  • Miniature golf on site
  • Sofa bed
  • Washer/dryer
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun offers 580 accommodations with washers/dryers and DVD players. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, complimentary toiletries, and hair dryers. This Cancun resort provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and ceiling fans.

  • Washer and dryer
  • Private balcony
  • Jetted tub
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

Oceano - Overlooking the ocean and garden, this restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Viento - This beachfront restaurant specializes in Regional cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Duna Sports Bar - Overlooking the pool, this bar specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Tierra Market - Onsite café. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 10
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 541.87 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Staff temperature checks are not conducted regularly
  • Commonly-touched surfaces are not cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Property does not offer onsite COVID-19 testing

Fees

The listed mandatory sanitation fee applies to 2-bedroom villas. The mandatory sanitation fee for studios and 1-bedroom villas is MXN 76 per room, per night.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 420.00 per person
  • Rollaway bed fee: MXN 541.87 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cancun Lagunamar
  • Cancun Lagunamar Westin
  • Cancun Westin Villas
  • Westin Lagunamar Cancun Resort
  • Westin Lagunamar Ocean Resort Villas
  • Westin Lagunamar Ocean Resort Villas Cancun
  • Westin Lagunamar Ocean Villas
  • Westin Lagunamar Ocean Villas Cancun
  • Westin Ocean Resort Cancun
  • Westin Villas Cancun
  • The Westin Lagunamar Ocean Resort Villas Cancun
  • The Westin Lagunamar Ocean Resort Villas Cancun
  • The Westin Lagunamar Ocean Resort Villas Spa Cancun
  • The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Resort
  • The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Cancun

Awards & Affiliations

  • Green Key Eco-Rating Program
url importing http://www.travelocity.ca/Cancun-Hotels-The-Westin-Lagunamar-Ocean-Resort-Villas-&-Spa,-Cancun.h12210-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Cancun-Hotels-The-Westin-Lagunamar-Ocean-Resort-Villas-&-Spa,-Cancun.h12210-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.ca/Cancun-Hotels-The-Westin-Lagunamar-Ocean-Resort-Villas-&-Spa,-Cancun.h12210-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.