Hard Rock Hotel Cancun - All Inclusive

4.5-star beachfront property near Iberostar Cancun Golf Course

Choose dates to view prices

Where to?

Dates

December 2025

January 2026

Outdoor pool, pool umbrellas, sun loungers

Deluxe Double Room, Ocean View (Classic)

Rock Royalty Ocean View King | View from room

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Pet-friendly
Breakfast included
Spa

Explore the area

Blvd Kukulcan KM 14.5, Hotel Zone, Cancun, QROO, 77500

Place, Ballenas Beach
‪3 min walk‬
Place, Aquaworld
‪11 min walk‬
Place, Iberostar Cancun Golf Course
‪3 min drive‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪22 min drive‬

Room options

Premium bedding, down comforters, free minibar, in-room safe

Rock Suite Ocean View (Two Bedroom)

99 sq m
2 bedrooms
Ocean view
Sleeps 6
1 King Bed and 2 Double Beds

Diamond Ocean View

Excellent

40 sq m
Ocean view
Sleeps 3
1 King Bed

Suite, 1 Bedroom (Rock)

59 sq m
1 bedroom
Ocean view
Sleeps 4
1 King Bed and 1 Twin Sofa Bed

Rock Royalty Ocean View King

Very good

40 sq m
Ocean view
Sleeps 2
1 King Bed

Deluxe Ocean View King

Very good

40 sq m
Ocean view
Sleeps 3
1 King Bed

Deluxe Lagoon view king

Excellent

40 sq m
Lagoon view
Sleeps 3
1 King Bed

Deluxe Ocean View Double

Excellent

40 sq m
Ocean view
Sleeps 4
2 Double Beds

Deluxe Lagoon view double

Very good

40 sq m
Lagoon view
Sleeps 4
2 Double Beds

Deluxe Family Lagoon View (Two Bedroom)

Exceptional

80 sq m
Lagoon view
Sleeps 5
1 King Bed and 2 Double Beds

Deluxe Room, 1 King Bed

Excellent

40 sq m
Sleeps 3
1 King Bed

Deluxe Room, 2 Double Beds

Very good

40 sq m
Sleeps 4
2 Double Beds

Deluxe Family Ocean View - Two Bedroom

80 sq m
2 bedrooms
Ocean view
Sleeps 5
1 King Bed and 2 Double Beds

Deluxe Family Ocean View Double Beds - Two Bedroom

Wonderful

80 sq m
2 bedrooms
Ocean view
Sleeps 6
4 Double Beds

Classic Room, Mobility Accessible, Lagoon View

40 sq m
Lagoon view
Sleeps 4
2 Double Beds

Classic Room, 2 Bedrooms, Lagoon View (Deluxe Family)

80 sq m
Lagoon view
Sleeps 5
1 King Bed and 2 Double Beds

Classic Room, 2 Bedrooms, Ocean View (Deluxe Family)

79 sq m
Ocean view
Sleeps 5
1 King Bed and 2 Double Beds

Classic Room, 2 Bedrooms, Ocean View (Deluxe Family, Double Beds)

79 sq m
Ocean view
Sleeps 6
4 Double Beds

Deluxe Double Room, Lagoon View (Classic)

40 sq m
Lagoon view
Sleeps 4
2 Double Beds

Deluxe Room, 1 King Bed, Lagoon View (Classic)

40 sq m
Lagoon view
Sleeps 3
1 King Bed

Deluxe Double Room, Ocean View (Classic)

40 sq m
Ocean view
Sleeps 4
2 Double Beds

Deluxe Room, 1 King Bed, Ocean View (Classic)

Exceptional

40 sq m
Ocean view
Sleeps 3
1 King Bed

Deluxe Double Room (Classic)

40 sq m
Sleeps 4
2 Double Beds

Deluxe Room, 1 King Bed (Classic)

40 sq m
Sleeps 3
1 King Bed

Classic Room, 1 King Bed, Ocean View (Diamond)

40 sq m
Ocean view
Sleeps 3
1 King Bed

About the area

Cancun

On the beach.With a stay at this Zona Hotelera property, you'll be within half a mile (1 km) of Aquaworld and 2 miles (3 km) of Iberostar Cancun Golf Course. La Isla Shopping Mall and Delfines Beach are also within 3 miles (5 km).

What's nearby

Ballenas Beach - 3 min walk - 0.3 km
Aquaworld - 11 min walk - 1.0 km
Oasis Arena - 19 min walk - 1.6 km
Iberostar Cancun Golf Course - 3 min drive - 3.2 km
La Isla Shopping Mall - 4 min drive - 2.9 km

Getting around

Cancun Intl. Airport (CUN) - 19 min drive

Restaurants

‪Club 91 Lounge - ‬7 min walk
‪Nebbiolo - ‬5 min walk
‪La Madalena - ‬5 min walk
‪The Great Room - ‬9 min walk
‪Fred's House American Seafood & Oyster Bar - ‬6 min walk

About this property

Hard Rock Hotel Cancun - All Inclusive

4.5-star beachfront property near Iberostar Cancun Golf Course

Hard Rock Hotel Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hard Rock Hotel Cancun - All Inclusive like a complimentary children's club and an outdoor pool.

Free breakfast is served daily. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 6 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a children's pool, outdoor tennis courts, and a health club. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Cancun property is smoke free.

1 building

600 guestrooms or units

12 levels

5 dining venues

2 swim-up bars

6 bars or lounges

16404 sq ft of conference space

1524 sq m of conference space

Buffet breakfast (free)

Deli

Kid's club (free)

Childcare (surcharge)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Conference center

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff is multilingual

Storage area for luggage

Tour and ticket information

Concierge

Wedding services available

Game room or arcade

Pool or billiards table

Terrace

Garden

Gift shop

Beauty salon

Onsite shopping

Bellhop

Elevator

No smoking on site

Coffee shop

Hard Rock Hotel Cancun - All Inclusive offers 600 accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies. Beds feature down comforters and premium bedding. This Cancun property provides complimentary wireless Internet access.

Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

The Rock Spa has 19 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

Awards and affiliations

Eco-Certified Property

This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Pool
All-inclusive
Spa
Kids pool

CA $505 total

includes taxes & fees

Dec 13 - Dec 14

Property amenities

Family friendly

Arcade/game room
Babysitting (surcharge)
Children's pool
Free children's club
Laundry facilities
Lifeguards on site
Outdoor pool
Playground
Snack bar/deli
Waterslide

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Free uncovered self parking on site
Limited onsite parking
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:00 AM
2 swim-up bars
5 restaurants
6 bars/lounges
A coffee shop/cafe
Snack bar/deli

Things to do

18-hole adjacent golf course
Air hockey
Arcade/game room
Basketball
Billiards/pool table
Children's pool
Evening entertainment
Free children's club
Full-service spa
Health club
Outdoor pool
Outdoor tennis court
Piano
Playground
Shopping
Table tennis
Waterslide
Yoga classes

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 steps to reach entrance
4 accessible parking spaces
Elevator (35 inch wide door)
Handrails in stairways (35 inches high)
Stair-free path to entrance
Tile flooring in room
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Wheelchairs on site

Room amenities

Bedroom

Blackout drapes
Down comforter
Premium bedding

Bathroom

Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Food and drink

24-hour room service
Espresso maker
Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Iron/ironing board
Laptop-compatible safe
LED lighting
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

Pets: USD 150 per pet, per week
Only dogs and cats are allowed
Maximum 2 (weight limit: 50 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Breakage deposit: USD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: USD 34 per person (roundtrip)
Pet fee: USD 150 per pet, per week
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

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Hard Rock Hotel Cancun - All Inclusive Reviews

8.0

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

candace

Travelled with family and small children

Nov 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely beautiful view, beautiful facility, and the staff treated us so well. Cannot wait to go back.

Stayed 6 nights in Oct 2025

10/10 Excellent

JUSTIN, Fenton

Oct 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Sep 2025

10/10 Excellent

Deisy, the colony

Sep 17, 2025

Stayed 3 nights in Sep 2025

10/10 Excellent

Hasan

Aug 31, 2025

Liked: Cleanliness, staff & service

More veggie options would is preferred.

Stayed 5 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family

Aug 31, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good hotel Definitely will be back.

Stayed 2 nights in Aug 2025

10/10 Excellent

Megan

Aug 31, 2025

Stayed 4 nights in Aug 2025

10/10 Excellent

Stanley

Travelled with partner

Aug 31, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service and staff!!

Stayed 7 nights in Aug 2025

10/10 Excellent

Shweta

Aug 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We had such a great time,

Stayed 5 nights in Aug 2025

10/10 Excellent

salvatore

Aug 30, 2025

Stayed 3 nights in Aug 2025

2/10 Terrible

Jessica

Travelled with family

Aug 28, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

To start, I frequently visit Cancun, 3-4 times per year, staying at various all-inclusive resorts. I have also visited with my little dog 3 times thus far. So it is not that my expectations are inappropriate, but rather that your hotel does not meet the standard set by all the other hotels listed as "5 star". Firstly, our flight was delayed 2 hrs and therefore our check in was not until 11 pm. As a result, we missed dinner in our 3-day trip. However, when it came to checking out (our transport time was 5:30 pm), the hotel said we could not have any food or drinks after 3 pm? So truly that is missing 2 meals in our trip, and I expect a refund for the portion that was taken away from us. I have never ever had a hotel say, "you are not allowed to consume anything on premise for 3 hours while you sit here". That's absolutely ridiculous and absurd, especially as a so called 5-star hotel. The resort staff (especially the awful resort manager) were unaccommodating. I was travelling with my little dog, as I mentioned. I understand that there are areas dog cannot be in, like inside restaurants, but the pool area for the dog was on the OTHER SIDE of the resort & completely isolated, with no umbrellas for shade, so the dog will literally DIE in the heat. Additionally, on the last day the "dog area" was closed for a private event and I was told to go to another "dog friendly area" which basically meant the lobby. So i paid for a 3 day trip to be told 1 day cannot be spent by the pool.

Stayed 3 nights in Aug 2025

8/10 Good

Manuel

Travelled with family

Aug 27, 2025

Liked: Cleanliness, staff & service, amenities

Nice just needs some updates

Stayed 5 nights in Aug 2025

10/10 Excellent

Brian

Aug 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice resort to stay

Stayed 6 nights in Aug 2025

2/10 Terrible

Hoang

Aug 26, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This is by far the worst resort that me and family of 5 been to. It’s really outdated and really small. Nothing to do with the kiddos. However the food was not too bad, our favourite was the Italian restaurant and the unlimited room service. Our room had a bad smell of mould. Would I ever come back, hell no. The legendary crew was a bit annoying with the time share.

Stayed 7 nights in Aug 2025

10/10 Excellent

Maria Julia Cordero

Travelled with family, Travelled with family and small children

Aug 25, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

As a family of 4 the kids enjoy very much the stayed.

Stayed 5 nights in Aug 2025

6/10 Okay

Antonio

Aug 25, 2025

Liked: Cleanliness

Disliked: Property conditions & facilities

Nothing like of the promesa.

Stayed 4 nights in Aug 2025

10/10 Excellent

Jonathan, Fallon

Travelled with family and small children

Aug 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was the best time I had in our vacation. The hotel was great, the pool was good, and the kids club was awesome! Written by my daughter…

Stayed 7 nights in Aug 2025

6/10 Okay

Cameron

Aug 24, 2025

Liked: Cleanliness, property conditions & facilities

Stayed 5 nights in Aug 2025

10/10 Excellent

PRANNAY REDDY

Travelled with group

Aug 24, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good all inclusive property. There was sea weed when I visited the beach during August so check in advance. The property has a weekly schedule of activities and an amazing pool. It is both family and adult friendly.

Stayed 2 nights in Aug 2025

10/10 Excellent

Jason

Aug 23, 2025

Stayed 5 nights in Aug 2025

10/10 Excellent

Daline

Aug 23, 2025

Stayed 5 nights in Aug 2025

10/10 Excellent

Marie

Aug 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Friendliness of staff Great experience

Stayed 3 nights in Aug 2025

10/10 Excellent

Farha

Travelled with family

Aug 22, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Show was excellent. They can add more ice cream parlor and more dining options.

Stayed 5 nights in Aug 2025

10/10 Excellent

gildardo

Travelled with partner

Aug 19, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

everything good

Stayed 3 nights in Aug 2025

10/10 Excellent

Keisha

Travelled with partner

Aug 19, 2025

Liked: Cleanliness, staff & service

I like my oceanfront view and loved how clean the property was. Needs some updating in the rooms and the hallway carpet has an odor.

Stayed 3 nights in Aug 2025

10/10 Excellent

Maria Susana

Aug 18, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We had the greatest time

Stayed 3 nights in Aug 2025

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Hard Rock Hotel Cancun - All Inclusive

Choose dates to view prices

Photo gallery for Hard Rock Hotel Cancun - All Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Rock Suite Ocean View (Two Bedroom)

Rock Suite Ocean View (Two Bedroom)

View all photos for Diamond Ocean View

Diamond Ocean View

View all photos for Suite, 1 Bedroom (Rock)

Suite, 1 Bedroom (Rock)

View all photos for Rock Royalty Ocean View King

Rock Royalty Ocean View King

View all photos for Deluxe Ocean View King

Deluxe Ocean View King

View all photos for Deluxe Lagoon view king

Deluxe Lagoon view king

View all photos for Deluxe Ocean View Double

Deluxe Ocean View Double

View all photos for Deluxe Lagoon view double

Deluxe Lagoon view double

View all photos for Deluxe Family Lagoon View (Two Bedroom)

Deluxe Family Lagoon View (Two Bedroom)

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

View all photos for Deluxe Family Ocean View - Two Bedroom

Deluxe Family Ocean View - Two Bedroom

View all photos for Deluxe Family Ocean View Double Beds - Two Bedroom

Deluxe Family Ocean View Double Beds - Two Bedroom

View all photos for Classic Room, Mobility Accessible, Lagoon View

Classic Room, Mobility Accessible, Lagoon View

View all photos for Classic Room, 2 Bedrooms, Lagoon View (Deluxe Family)

Classic Room, 2 Bedrooms, Lagoon View (Deluxe Family)

View all photos for Classic Room, 2 Bedrooms, Ocean View (Deluxe Family)

Classic Room, 2 Bedrooms, Ocean View (Deluxe Family)

View all photos for Classic Room, 2 Bedrooms, Ocean View (Deluxe Family, Double Beds)

Classic Room, 2 Bedrooms, Ocean View (Deluxe Family, Double Beds)

View all photos for Deluxe Double Room, Lagoon View (Classic)

Deluxe Double Room, Lagoon View (Classic)

View all photos for Deluxe Room, 1 King Bed, Lagoon View (Classic)

Deluxe Room, 1 King Bed, Lagoon View (Classic)

View all photos for Deluxe Double Room, Ocean View (Classic)

Deluxe Double Room, Ocean View (Classic)

View all photos for Deluxe Room, 1 King Bed, Ocean View (Classic)

Deluxe Room, 1 King Bed, Ocean View (Classic)

View all photos for Deluxe Double Room (Classic)

Deluxe Double Room (Classic)

View all photos for Deluxe Room, 1 King Bed (Classic)

Deluxe Room, 1 King Bed (Classic)

View all photos for Classic Room, 1 King Bed, Ocean View (Diamond)

Classic Room, 1 King Bed, Ocean View (Diamond)

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About the area

Cancun

What's nearby

Getting around

Restaurants

About this property

Hard Rock Hotel Cancun - All Inclusive

Awards and affiliations

Similar properties

Sunscape Cancun All-Inclusive Resort & Spa by Hyatt

Property amenities

Family friendly

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Bedroom

Bathroom

Food and drink

More

Policies