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Villa Palmeras

3.5 star property
3.5-star hotel in Alfredo V. Bonfil

Choose dates to view prices

Photo gallery for Villa Palmeras

Interior
Junior Studio Suite
Interior
Interior
Junior Studio Suite | Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Air conditioning
  • Bar
  • Housekeeping

Explore the area

View in a map
Sergio Butrón Casas Mz 402 Lt 1-C, Cancun, QROO, 77560
  • Place, Parish of the Risen Christ
    ‪5 min drive‬
  • Place, Plaza La Roca Shopping Center
    ‪9 min drive‬
  • Place, Pabellón Cumbres Shopping Center
    ‪9 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(28 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Superior Room

Superior Room

Superior Room

9.2 out of 10
Wonderful
(14 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Junior Studio Suite

Junior Studio Suite

Junior Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free wired internet

View all photos for Family Room

Family Room

Family Room

8.8 out of 10
Excellent
(6 reviews)
  • 37 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free wired internet

View all photos for Standard double room

Standard double room

Standard double room

8.0 out of 10
Very good
(10 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

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About the area

Cancun

Alfredo V. Bonfil stay.Your stay at this Alfredo V. Bonfil hotel places you within 3 miles (5 km) of Nichupté Lagoon and Parish of the Risen Christ. Plaza La Roca Shopping Center and María Desatadora de Nudos Sanctuary are also within 6 miles (10 km).

What's nearby

  • Parish of the Risen Christ - 5 min drive - 3.2 km
  • Plaza La Roca Shopping Center - 9 min drive - 5.7 km
  • Pabellón Cumbres Shopping Center - 9 min drive - 6.4 km
  • El Tinto Golf Course - 13 min drive - 8.9 km
  • Xoximilco - 14 min drive - 11.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 9 min drive

Restaurants

  • ‪Restaurante Mito - ‬3 min drive
  • ‪Barbacoa Los magueyes y minisuper Caballito - ‬17 min walk
  • ‪EL 5ABOR UMAMI - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Little Caesars Pizza - ‬4 min drive

About this property

Villa Palmeras

3.5-star hotel in Alfredo V. Bonfil
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An outdoor pool, a terrace, and an arcade/game room are also featured at Villa Palmeras. Free self parking is available.

This 3.5-star Cancun hotel is smoke free.

  • 17 guestrooms or units
  • Poolside lounge chairs
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
Villa Palmeras offers 17 air-conditioned accommodations with complimentary toiletries. 32-inch LED televisions come with cable channels.

Bathrooms include showers. This Cancun hotel provides complimentary wired Internet access. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Arcade/game room
  • Outdoor pool

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch LED TV with cable channels

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in fee for check-in between 6:00 AM and 2:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 350

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 6:00 AM and 2:30 PM
  • Late check-out fee: MXN 350 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property only accepts cash. For guests' safety, the property includes a fire extinguisher in each accommodation. The property is professionally cleaned.

Property Registration Number HBC220406314

We should mention

  • Pool access available from 7 AM to 9 PM.

Property is also known as

Villa Palmeras Cancun
Palmeras Cancun
Villa Palmeras Hotel
Villa Palmeras Cancun
Villa Palmeras Hotel Cancun

Frequently asked questions

How close is Villa Palmeras to the airport?

Villa Palmeras is 5.1 mi (9-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Villa Palmeras?

As of May 25, 2026, prices found for a 1-night stay for 2 adults at Villa Palmeras on May 26, 2026 start from CA $52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Villa Palmeras have an airport shuttle?

Airport shuttle services are not available at Villa Palmeras.

How close is Villa Palmeras to the beach?

This hotel is 10.4 mi (17-min drive) from Delfines Beach and 11.1 mi (25-min drive) from Playa Tortugas. Don't forget your sunscreen!

Does Villa Palmeras offer free breakfast?

Villa Palmeras does not offer free breakfast.

Is there a casino at Villa Palmeras?

No, there is no casino at this hotel, but Royal Yak Casino and Sports Book (11-min drive) and Dubai Palace Casino (11-min drive) are nearby.

What time is check-in at Villa Palmeras?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Villa Palmeras?

This hotel offers free self parking.

Does Villa Palmeras have a pool?

Villa Palmeras features an outdoor pool. Guests can enjoy pool access from 7 AM to 9 PM.

Does Villa Palmeras have a restaurant?

Yes, there is a restaurant on site.

Does Villa Palmeras have a spa?

There are no spa services available at this hotel.

How close is Villa Palmeras to downtown Cancun?

Villa Palmeras is 0.1 mi away from Alfredo V. Bonfil.

Villa Palmeras Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 557 out of 1007 reviews
Rating 8 - Good. 216 out of 1007 reviews
Rating 6 - Okay. 108 out of 1007 reviews
Rating 4 - Poor. 48 out of 1007 reviews
Rating 2 - Terrible. 78 out of 1007 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

William, ST PETERSBURG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirt roads, large pot holes. Weak to none WiFi. First day and second day no AC. Third stay different room no WiFi but good AC. All computer access, garage, doors. No one on site except security guard and cook.
Stayed 1 night in May 2026

2/10 Terrible

Jason, san francisco

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst hotel experience I've ever had. There is no front desk staff so I guess they are saving money but at a huge damage to experience. Arrived early and was very tired but told I couldn’t check in till 3. I was not told to look for a whatsapp message so wairmted in libby over 2 hours for room to be available. At 3 I finally asked and was tjen informed it was in a message. So at that point I found I was in room 1 whichis right in the lobby/restaurant. It had been ready the whole time. When I complained that I have never had to wait hours for an already ready room the virtual front staff was just rude to me. During the 2 hour wait for no reason there were guests fighting in the lobby around me, making a scene. Once I got into my room I wanted to nap but because the door is in tne restaurant area and is paper thin there was constat LOUD noise for the entire afternoon and evening including a laege family with screaming children for close to 2 hours. The door code is difficult and a strange guest seeing I was having trouble getting in my room wanted to "help" asling me my code and when I told him I would not tell other guests my code he creeped outside and started commenting on the numbers I was pressing. Later that night the couple fighting in the lobby woke me up at 1am again fighting in lobby. ALL NIGHT those two were screaming either at each other or one on their phone. I wanted to go out and tell them to shut up but feared for my safety. I sent MANY complaints.
Stayed 1 night in Mar 2026

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Very clean
Stayed 1 night in Feb 2026

10/10 Excellent

Isaac

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful villa, friendly and accommodating staff, clean facilities.
Stayed 6 nights in Feb 2026

10/10 Excellent

Vanessa Alejandra

Liked: Cleanliness, staff & service, amenities
Bien
Stayed 2 nights in Dec 2025

4/10 Poor

Frank

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I could not receive wi-fi in my room. I had to go out to the hall to get it, then it was very weak and slow. The TV in the room didn’t work. The margaritas were only half full. When we asked the server why the glasses were only half full, he just shrugged and said that's how they come.
Stayed 1 night in Feb 2026

4/10 Poor

Julian

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Shower head was broken, wifi did not work properly. Not good experience.
Stayed 1 night in Feb 2026

6/10 Okay

aida

Travelled with family
Disliked: Amenities
El lugar en que esta no se ve muy seguro para llegar
Stayed 1 night in Jan 2026

10/10 Excellent

Kathleen

Liked: Cleanliness, property conditions & facilities
The room was spotless.
Stayed 1 night in Feb 2026

8/10 Good

Lane

Stayed 1 night in Jan 2026

8/10 Good

Nancy

Liked: Cleanliness, amenities, property conditions & facilities
The room was in good standard condition, the staff was pleasant , and helpful . I would definitely recommend the stay especially knowing it’s closer to the airport.
Stayed 4 nights in Feb 2026

8/10 Good

Thelma Jean

Travelled with partner
Liked: Cleanliness
Did not like the virtual checkin. The arrangement was to send checkin details by email, which never happened. Other than that...the room was clean, the restaurant was very welcome and food good, the grounds were lovely.
Stayed 1 night in Feb 2026

6/10 Okay

Dana, Philadelphia

Travelled with partner
Liked: Cleanliness
The staff was courteous, the food was great, and the prices even better! However, the room toiletries dispensers were all empty, what appeared to be a hot tub was actually cold with a non heated pool. They advertise a sports bar, but there was no Television, only a projector that you had to hook up yourself. Being out of country made this function not work, so the Super Bowl at a sports bar was a flop. But for the price it was a nice stay and convenient by the airport with a driver easily arranged for us.
Stayed 1 night in Feb 2026

8/10 Good

Giany

Liked: Cleanliness, staff & service, amenities
Very tidy and clean room. Surface was small. Breakfast was correct, staff was very nice. The most important point is that the hotel is close to the airport and 100% autonomous check-in/out. You can litterally arrive anytime and they provide you with all the codes to access the building/parking, makes it very convenient.
Stayed 1 night in Feb 2026

8/10 Good

Victoria

Stayed 1 night in Jan 2026

10/10 Excellent

Pedro

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Feb 2026

8/10 Good

Leanne

Travelled with group
Liked: Cleanliness, staff & service, amenities
Beautiful pool area and grounds
Stayed 2 nights in Jan 2026

10/10 Excellent

Valery

Stayed 6 nights in Dec 2025

2/10 Terrible

Tryphana

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This hotel is in the worst part of Cancun, when I arrived it was people standing outside with aggressive dogs. Way too much going on the place doesn’t look like the pictures.
Stayed 2 nights in Jan 2026

10/10 Excellent

Stephen

Stayed 1 night in Jan 2026

10/10 Excellent

Jose Felix

Stayed 1 night in Jan 2026

8/10 Good

Paula

Stayed 3 nights in Jan 2026

2/10 Terrible

john

Disliked: Cleanliness, amenities, property conditions & facilities
Room wasn’t ready, had to leave cause the code only works on one room, bed was a shambles, towels all over
Stayed 1 night in Jan 2026

10/10 Excellent

Richard, Kelowna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All was as per advertised. There were some technology challenge's but not from the hotel side that can pivot and assist. I would stay at this casa again.
Stayed 1 night in Jan 2026

10/10 Excellent

Kawall

Liked: Cleanliness, property conditions & facilities
Room was very clean. The outside section with pool and lounge are is very peaceful, the game room was good to pass some time. Highly recommended. Staff were very nice.
Stayed 1 night in Jan 2026