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"The hotel was surprisingly better then the reviews! This hotel is very catered to the actual Latin culture. Very strong cultural events and food. If y
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By NorthCali8, from San Francisco, CA, USA on Wed 06 Jun 2012
Within a 15-minute walk of this Zona Hotelera hotel, you'll find Turtle Beach and Langosta Beach. Tortuga Beach and Caracol Beach are also within 3 miles (5 km).
Private beach, outdoor pool
This smoke-free hotel features a private beach, a marina, and 2 restaurants. Relax with free beach cabanas and sun loungers, and cool off with a drink at the beachside bar. Enjoy the outdoor pool and perks like free self parking and free WiFi.
Free WiFi, balconies
The 165 guestrooms offer free WiFi, balconies, and satellite TV. Room service, safes, and showers are also available.
Aquamarina Beach Resort ratings based on 26 Verified Reviews
Review Summary
2.5
out of 5
2.5 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff3.0 out of 5.0
Room comfort2.0 out of 5.0
Hotel condition0.0 out of 5.0
Guest reviews for Aquamarina Beach Resort
4 out of 5
culture hotel for Hispanic experience
Pros:lots of room space
Cons:beach
The hotel was surprisingly better then the reviews! This hotel is very catered to the actual Latin culture. Very strong cultural events and food. If you want to experience the Mexican culture, this is the place to be. It also provides excellent accommodation to people all over the world. The English from the crew members were great. They tried to understand and solve whatever issues. The beach itself surrounding the hotel was the only downside of this wonderful place.
Posted by NorthCali8, from San Francisco, CA, USA on 6 Jun. 2012
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5 out of 5
Treated Like Royalty!
Pros:Free breakfast, Close restaurants, Quiet, friendly staff
My best friend and I stayed here a few years ago & had the best budget gals week ever!! The staff was very attentive and kind ( and no--we aren't Mexican--we are American) and our favorite concierge/bellman always had helpful tips for us on siteseeing and things to do. We didn't check in thinking this was the Ritz Carlton--we knew it was an economy hotel. We encountered NO bugs & our housekeeper was there every morning w/towels & anything we needed. Then again, my best friend & I treat people the way we like to be treated--we don't treat hotel staff like slaves. Maybe that's part of the reason we had such an awesome experience at the Aquamarina! I'd stay there again in a heartbeat. As to the "uncomfortable" beds--I slept like a baby. Not sure what kind of beds/mattresses all these little princes/princesses are accustomed to!! This resort is definitely for those of us who don't plan on "living" in our hotel. My friend & I were more interested in taking in old,downtown Cancun than being waited on hand & foot,so if you're looking for laidback the Aquamarina will do very nicely,thank you!!
Posted by LCove, from IN on 7 Jul. 2011
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4 out of 5
Place was fine.
The room had a small kitchen with fridge which was helpful since we did not do the all inclusive. Staff was very friendly and helpful. A crying baby arrived next door one night, so we requested a new room. Staff took care of our request with speed. Both rooms had beautiful ocean views and were very clean and attractive. Didn't get any noise from the surrounding rooms except for the baby one night, which was not the hotel's fault. One meal eaten at the restaurant was average in both quality and price, but then we went out for the day most days and ate downtown a lot. Had low internet usage rates of approx. $* per 10 minutes. Helpful Oxxo (convenience store) across street and bus stop in front of hotel. I will return there. Safe in room for our use was free. Beach not the best, but beaches in Mexico are all open to the public and you could go next door to another better beach if you wanted.
Posted by a verified traveller on 30 Jan. 2010
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1 out of 5
Not for Americans
Overall I had a great time on vacation with my family; however, I would never recommend this resort to anyone other than Mexican heritage and/or spanish speaking people...as they are the only ones who get true service....drinks brought to them around the pool, etc. Americans don't...you have to get up and get your own drink; and, beware...the bars close earlier for you!!!!! The food wasn't bad, but be prepared to eat the same thing all week for a limited amount of time.....and get bad service even if you tip good. Certain things are not available to you (like soda for breakfast) that is unless you are Mexican. And....be prepared to pay for broken things that you did not break.....while on vacation a pool sign had gotten broken...right away it was my cousins fought even though he had been in bed during the supposed time of the incident (that is all 4 different times given). Everyone that was with him tried to explain what had happened...but they didn't want to hear it. 4 different guards gave 4 different stories as to what happened...all ridiculous and impossible in nature...but still we were made to pay or go to jail! And after....all the staff and guards sat around us callling us gringos and pointing and laughing in my cousin's face. They said that we would be sorry for writing a bad review. At that time we had found out that 4 other americans had had stuff stolen from their room and had incidences such as us. Bottom line....DON'T TRUST ANY OF THE WORKERS. O and beware of the cock roaches and maides just walking in your room even when the do not disturb sign is out. PS one cock roach was placed under my door by a security guard....!!!
Posted by a verified traveller on 23 Jun. 2008
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3 out of 5
Location Best
We were a group of 20 with 5 rooms. We requested all together and ocean view and we did not get that. The beds are very hard and the quilts are rough. The showers (only) are horrible. Leaks all over the bathroom floor. The beach is Marina side and that is what it is. Seaweed galore. The outdoor entertainment was okay , best when XYZ was on duty. The indoor entertainment was okay. Pools were good - hot tubs were not hot but both closed just at dark - too early. 2 1/2 star I guess is correct.
All should be treated equal.
Posted by a verified traveller on 23 Jun. 2008
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1 out of 5
NEVER GO HERE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
First of all the rooms have bugs in them and the beds are like sleeping on bricks and we needed roomservice everyday and they only came like 2 days out of the week stay we had to keep asking for towels ..etc.. the food was the same exact thing everyday just cooked a different way and put a diferent name on it and made several or my family members sick and vomited.. I would never recommend this hotel to anyone not even if they were desperate .
Posted by a verified traveller on 23 Jun. 2008
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1 out of 5
Deceived
The rooms are a bit rundown. There is nothing special about the room. It's literally beds w/ a counter space and a bathroom that smells like mildew. There are not any drawers and not really a real safe. We had expected a little bit better than what we got. I would recommend only booking 5 stars in Cancun.
Posted by a verified traveller on 29 Jun. 2007
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5 out of 5
bridgers honeymoon
we had a great time we got back on the 14/6/07 we are going back next year for a month the people that didnt like it must not no how to have fun and should go to riu palace next time its a bit more up market but we wouldnt go any were eles or change our honneymoon it was amazing the staff work hard to see that every need is covered there was nothing to complaine about for us
Posted by a verified traveller on 26 Jun. 2007
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4 out of 5
o.k. for the money
aquamarina is a older hotel on the end of the hotel zone. It can use some improvements in all areas but all in all it's ok... after reading the other reviews we weren't expecting much... it's not the Ritz.It's just very basic,but all in all we had a BLAST!!!
Posted by a verified traveller on 25 Jun. 2007
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1 out of 5
DON'T GO
The rooms are nothing like the pictures it is run down, smelly, old sheets and bedspreads, old towels all dirty. Service crappy!!! No beach it is for the boats, sea weed no place to swim. Go to another place!!!
Simply step outside to unwind on the hotel's beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. After a day at the beach, enjoy amenities at Aquamarina Beach Resort like a marina, an outdoor pool, and a children's pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. Public spaces have free WiFi. This beach hotel also offers a fitness center, a garden, and a terrace. Free self parking is available. This 3-star Cancun hotel is smoke free.
Aquamarina Beach Resort offers 165 air-conditioned accommodations, which are accessible via exterior corridors and feature safes. Rooms open to balconies. Satellite television is provided. Rooms have partially open bathrooms. Bathrooms include showers. This Cancun hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Bathrooms are partially open
Private balcony
In-room dining (limited hours)
Satellite channels
Shower
Housekeeping (daily)
Hair dryer available
Safe
Iron and ironing board available
Exterior corridor access
Air conditioning
Connecting rooms available
Food & Drink
Guests can enjoy continental breakfast for a fee.
Las Perlas - This restaurant serves breakfast and dinner.
La Palapa - This restaurant specializes in international cuisine and serves lunch and dinner.
Room service (during limited hours) is available.
Hotel Policies
Check-in
Check-in time ends at midnight
Check-in time starts at 3 PM
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pets
Pets and service animals are not allowed at Aquamarina Beach Resort
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No rollaway/extra beds available
No cribs (infant beds) available
No pets or service animals allowed
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for continental breakfast: USD 13 per person (approximately)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Aquamarina
Aquamarina Beach
Aquamarina Beach Cancun
Aquamarina Beach Resort
Aquamarina Beach Resort Cancun
Aquamarina Resort
Aquamarina Beach Hotel Cancun
Cancun Aquamarina
Hotel Aquamarina Beach
Aquamarina Beach Resort Hotel
Aquamarina Beach Resort Cancun
Aquamarina Beach Resort Hotel Cancun
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
