We booked a King / matrimonial room and were given a kitchenette with two queens. This wouldn’t be a problem if the receptionist didn’t threaten my wife with an additional charge if we used the kitchen. In addition, we were threatened with additional charges for the remote control if we didn’t bring it to reception at checkout. Then there is the additional $50 charge if you lose your plastic bracelet. The food was as you would expect from an all inclusive hotel. Edible at best, not great. Did I mention you are not permitted to leave the restaurant with food / drink and are not permitted to bring outside food onto the property? Parking was great. The area around the property was great. Theres an oxxo directly across the street as well as a pharmacy. The property was at best a 2 out of 5 with everything considered.