On the beach
Your stay at this Zona Hotelera property places you within 2 miles (3 km) of Aquaworld and El Rey Ruins.
All-inclusive
A full-service spa, 6 restaurants, and 3 outdoor pools are all featured at this all-inclusive property. Enjoy beachfront dining and relax with beach cabanas and sun loungers. There's fun for all ages with a free kid's club and a children's pool, and free supervised childcare is an added bonus.
2 Mar. 2024 by Wyndham Grand Cancún
Dear Tina, Thank you for choosing Wyndham Grand Cancun as your vacation destination and for taking the time to share your experience with us. Your feedback is very important to us because it allows us to better understand the areas we need to focus on to provide our guests with the best possible experience. It also allows us to know the services that our guests enjoy the most and therefore we can continue to work in that direction to achieve our vision which is to create memorable experiences, we hope you can allow us to welcome you back to offer you the best vacation with the attention to detail that characterizes us. Best wishes.
19 Jan. 2024 by Wyndham Grand Cancún
Dear NatalyWe thank you for your comments about Wyndham Grand Cancun, we are sorry for your bad experience, but appreciate your comments so that way we can improve our guests experience.We hope to see you back very soon!! Best regards Adrian IbarraGeneral Manager
5 Dec. 2023 by Wyndham Grand Cancún
Dear Kerri Lyn,Thank you so much for your rating about your stay with us.We really appreciate it. Rest assured that I will be sharing this with our team in order to keep standards to mantain our guests satisfaction.Best RegardsAdrian IbarraGeneral Manager
28 Nov. 2023 by Wyndham Grand Cancún
Dear Deborah,Thank you for allowing us the opportunity of hosting you at the Wyndham Grand Cancun and for taking the time to share your experience with us.It will be an honor to welcome you back soon and offer you our hospitality.Kind regards,Adrian IbarraGeneral Manager
21 Oct. 2023 by Wyndham Grand Cancún
Dear Travis,First and foremost, we would like to thank you for choosing Wyndham Grand Cancun as your holiday destination and for taking the time to bring your discontent to our attention.Thank you for adding very generous remarks on the positive sides of your holidays with us and mentioning the services that made your stay more comfortable. Your comments are very important to us because they help us to better understand the areas of opportunity where we can improve in order to provide the top-class service our guests deserve throughout their stay.Rest assured that every constructive criticism you have shared with us has been taken very seriously by our team in order to keep standards which live up to the Wyndham Grand Cancun. There is a full commitment from the whole company and they are very passionate about their job and they do all their best to offer the outstanding service we are recognized for.Nonetheless, we do hope that despite the inconveniences, you can give us the opportunity to welcome you back in order to provide you the best holiday ever with the attention to detail which we are characterized for.Adrian IbarraGeneral Manager
6 Oct. 2023 by Daniel P
Hi Martha,We deeply regret to hear about your unfortunate experience during your stay at Wyndham Grand Cancun, and we appreciate you taking the time to share your feedback with us.Your experience upon arrival was far from what we aspire to provide our guests. We sincerely apologize for any inconvenience and discomfort you encountered due to the persistent sales approach you described. This is not the type of experience we want our guests to have, and we are taking your comments seriously.Your feedback helps us identify areas for improvement, and we will be reviewing our check-in process and the behavior of our staff to ensure that such situations are not repeated in the future.We value your insights, and we are committed to providing a more enjoyable and stress-free vacation experience for our guests. Your satisfaction is of the utmost importance to us, and we will strive to do better in serving you and all our guests in the future.Warm regards
27 Sep. 2023 by Wyndham Grand Cancún
Dear Kelli Renee,Thank you for allowing us the opportunity of hosting you at the Wyndham Grand Cancun and for taking the time to share your experience with us.It will be an honor to welcome you back soon and offer you our hospitality.Kind regards,Adrian IbarraGeneral Manager
29 Jul. 2023 by Daniel Pantaleon
Hola Sara,muchas gracias por tus comentarios y por tomarte el tiempo para compartirlos.Esperamos verte pronto.Saludos
1 Jun. 2023 by Wyndham Grand Cancún
Dear Soniya,Thank you so much for your kindly review.We really appreciate your comments, rest assured that i will be sharing this with our team in order to improve the experience of our guests.Best RegardsAdrián IbarraGeneral Manager
Wyndham Grand Cancun All Inclusive Resort & Villas is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the cabanas (surcharge) and sun loungers for a relaxing day at the beach. At Wyndham Grand Cancun All Inclusive Resort & Villas you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. Free self parking and valet parking are available. This Cancun property is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Wyndham Grand Cancun All Inclusive Resort & Villas offers 348 accommodations with free minibar items and safes. 50-inch Smart televisions come with premium cable channels, first-run movies, and pay movies. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.
Guests are served free buffet breakfast daily from 6:30 AM to 11:00 AM.
La Vista - Overlooking the garden, this restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Pina Colada Restaurant - This beachfront restaurant specializes in seafood and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
Da vinci - This poolside restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open select days.
Viva Mexico Tacos - This poolside theme restaurant specializes in Mexican cuisine and serves lunch only. Guests can enjoy alfresco dining (weather permitting). Open select days.
Sushi Bar - This poolside sushi bar specializes in sushi and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
Late night fare is available from 24-hour room service.
Special check-in instructions:
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector and a security system in each accommodation. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.