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Occidental Costa Cancún All Inclusive

3.5 star property
3.5-star beachfront property near Escénica Tower

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Photo gallery for Occidental Costa Cancún All Inclusive

Junior Studio Suite, Hot Tub, Ocean View
View from room
Outdoor pool, pool umbrellas, sun loungers
1 bedroom, free minibar, in-room safe, blackout drapes
Garden

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar

Explore the area

Map
Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Playa Tortugas
    ‪6 min walk‬
  • Langosta Beach
    ‪13 min walk‬
  • Puerto Cancun Marina Town Center
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪27 min drive‬

Room options

View all photos for Double Room, Terrace

Double Room, Terrace

Double Room, Terrace

7.8 out of 10
Good
(53 reviews)
  • 33.4 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room

1 bedroom, free minibar, in-room safe, blackout drapes

Double Room

8.0 out of 10
Very good
(248 reviews)
  • 33.4 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for 2x2 interconnecting rooms

1 bedroom, free minibar, in-room safe, blackout drapes

2x2 interconnecting rooms

8.4 out of 10
Very good
(35 reviews)
  • 33.4 sq m
  • Resort view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds OR 2 King Beds

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

8.2 out of 10
Very good
(54 reviews)
  • 33.4 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Studio Suite, Hot Tub, Ocean View

Junior Studio Suite, Hot Tub, Ocean View

Junior Studio Suite, Hot Tub, Ocean View

8.0 out of 10
Very good
(7 reviews)
  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Cancun

On the beach.With a stay at this Zona Hotelera property, you'll be within half a mile (1 km) of Escénica Tower and 2 miles (3 km) of Puerto Cancun Marina Town Center. Plaza 28 and La Sagrada Familia Parish are also within 6 miles (10 km).

What's nearby

  • Playa Tortugas - 6 min walk - 0.6 km
  • Langosta Beach - 13 min walk - 1.1 km
  • Tortuga Beach - 2 min drive - 2.5 km
  • Puerto Cancun Marina Town Center - 4 min drive - 3.9 km
  • Plaza 28 - 9 min drive - 7.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Las Hijas de la Tostada - ‬8 min walk
  • ‪Carnitas Michoacán - ‬4 min walk
  • ‪Silk City - ‬12 min walk
  • ‪Los Chachalacos - ‬4 min walk
  • ‪Sirenas Raw Bar - ‬4 min walk

About this property

Occidental Costa Cancún All Inclusive

3.5-star beachfront property near Escénica Tower
Occidental Costa Cancún All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Occidental Costa Cancún All Inclusive like a children's club and an outdoor pool.

Free breakfast is served daily. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a steam room, a fitness center, and a garden. You'll have access to the outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

  • 358 guestrooms or units
  • 3 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Built in 1994
  • Buffet breakfast (free)
  • Deli
  • Supervised kid's activities (free)
  • Kid's club
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool
Occidental Costa Cancún All Inclusive offers 358 accommodations with free minibar items and safes. Plasma televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the property's full-service spa, Zenserenz. Services include hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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  • Breakfast included
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  • Spa
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • Children's club
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch plasma TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Costa Cancún All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Additional fees apply for use of the spa, motorized personal watercraft, and parasailing.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún Cancun
Occidental Costa Cancún
Occintal Costa Cancún Inclusi

Occidental Costa Cancún All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 1038 out of 2420 reviews
Rating 8 - Good. 639 out of 2420 reviews
Rating 6 - Okay. 366 out of 2420 reviews
Rating 4 - Poor. 187 out of 2420 reviews
Rating 2 - Terrible. 190 out of 2420 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

JENNY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for vacations if you are on a budget. People are nice and friendly, hotel is clean and overall service is really good!
Stayed 5 nights in Jun 2025

6/10 Okay

Aderito C

Travelled with partner
The property wasn’t what i expected. Kind of outdated.
Stayed 3 nights in May 2025

8/10 Good

Claudia

Liked: Cleanliness
Stayed 5 nights in Jun 2025

8/10 Good

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
It was my first solo vacation annd first time going to mexico so i didnt know what to expect..it was a good budget hotel, the staff was very helpful, they cleaned my room everyday and stocked my mini bar without asking..i just wished they were more food options and better entertainment because i feel like they have too many guests and not enough staff and amenities to cater to them but they try...without reservations u have to wait a while to get access to dinner dining and only one restaurant will accommodate u. The other two will not..otherwise its a good hotel on a budget and my experience wasnt bad.
Stayed 5 nights in Jun 2025

8/10 Good

Joshua

Stayed 7 nights in May 2025

8/10 Good

Kati

Stayed 2 nights in May 2025

6/10 Okay

Alyssa

Stayed 3 nights in May 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Raquel Malagon

Liked: Property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Anna

Liked: Staff & service
Disliked: Property conditions & facilities
Facility needs to be updated. The beach is not good. Very close to the canal.
Stayed 4 nights in Mar 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 5 nights in Mar 2025

10/10 Excellent

Jasmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accesible
Stayed 2 nights in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great meals, entertainment. amazing staff and clean!
Stayed 5 nights in Mar 2025

2/10 Terrible

Venugopal Reddy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Not the vacation you needed

Food is terrible, they say last drinks at 11 but they stop taking new drinks orders at 10:15pm.Dinner is good at 2 restaurants but they only give you 2 reservations for your entire stay and remaining days you have to eat at Buffet where the food is very bad. Didn’t enjoy the Cancun vacation here even after booking all inclusive hotel, spend 20-30% extra and go to a better resort.
Stayed 4 nights in Mar 2025

10/10 Excellent

Karrie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Occidental costa cancun is quite literally the BEST place to stay! Get the all inclusive option if you have kids! The staff was so friendly and so very helpful! The pool was clean and the pool side staff was amazing! Theres not enough space to continue writing all the good things about my experience here. My family will return again!
Stayed 4 nights in Mar 2025

2/10 Terrible

Margherita

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I got food poisoning and the staff and manager were terrible in helping and handling the situation. Didn’t even respond for 24 hours and told me they didn’t believe me because I didn’t go to the hospital. Food was disgusting and not sanitary
Stayed 6 nights in Mar 2025

10/10 Excellent

Stevenson

Stayed 4 nights in Mar 2025

10/10 Excellent

Jose

Travelled with family, Travelled with group
Liked: Staff & service
Great hotel, the only drawback is that most rooms are not ocean view.
Stayed 4 nights in Mar 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service
Nice pool and entertainment, old rooms and good food
Stayed 4 nights in Mar 2025

10/10 Excellent

Jagdeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice resort for family!
Stayed 6 nights in Mar 2025

6/10 Okay

Sandra

Buffet was limited. Drinks were not that tasty.
Stayed 2 nights in Mar 2025

10/10 Excellent

Amy Diane

Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing trip! Excellent service - the staff is efficient, courteous and helpful. The hotel has so much character, we love the authentic style building. It’s clean and comfortable. The buffet provided amazing service, interesting selection of food where you can usually find something that you want. High quality, never felt sick. A La Carte restaurants had great food too, but you have to book 2 days in advance and do it asap or it will all be gone. We’d highly recommend this hotel!
Stayed 8 nights in Mar 2025

6/10 Okay

Susana Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Small beach area...not enough day beds at pool or beach... buffet was small and not a lot of options...very friendly staff, but won't be back
Stayed 5 nights in Mar 2025

6/10 Okay

Mark A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Not enough day beds for the pool or small beach area... buffet was pretty small...hardly any food options... omelet station was super slow...girl only made one at a time and with 4 people in front of me, I still waited 15 minutes to get one... restaurants were nice, very overrated place....staff was friendly
Stayed 5 nights in Mar 2025

8/10 Good

Brendan J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently spent 7 days at this Mexican resort and enjoyed many aspects of our stay. The pool entertainment was fun, and the variety of evening shows kept things lively. We appreciated the intimate size of the resort and its diverse dining options. Included were 4 visits to the three on-site restaurants —none of us loved the Mexican restaurant, but we really enjoyed the beef kabobs and salmon at the seafood spot and many dishes at the Italian restaurant. The buffet was decent, a bit under seasoned but generally good. A major plus was the wheelchair accessibility. Everything is on one level (except for the snack bar, though its offerings are available at the accessible buffet), and even the beach is easy to navigate thanks to its thin layer of sand over hard-packed ground. On the downside, the beach wasn’t ideal for ocean swimming—you can only wade to waist-deep before hitting a barrier with weeds and constant boat traffic. If you’re hoping to swim in a turquoise ocean, this may not be the best choice. We ended up taking a taxi to a public beach for a proper swim, which meant missing out on the all-inclusive amenities. Also, the website was misleading, as extras like paddle boards, a teenage nightclub, and snorkeling required additional costs. Overall, we rate the resort 8/10.
Stayed 7 nights in Mar 2025