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Occidental Costa Cancún All Inclusive

3.5 star property
3.5-star beachfront property near Escénica Tower

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Photo gallery for Occidental Costa Cancún All Inclusive

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
Junior Studio Suite, Hot Tub, Ocean View
Garden

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included

Explore the area

View in a map
Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Escénica Tower
    ‪2 min walk‬
  • Place, Playa Tortugas
    ‪6 min walk‬
  • Place, Langosta Beach
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪34 min drive‬

Room options

View all photos for Double Room

Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room

8.0 out of 10
Very good
(290 reviews)
  • 33 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Terrace

Double Room, Terrace

Double Room, Terrace

7.8 out of 10
Good
(61 reviews)
  • 33 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

8.2 out of 10
Very good
(60 reviews)
  • 33 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for 2x2 interconnecting rooms

Free minibar, in-room safe, blackout drapes, iron/ironing board

2x2 interconnecting rooms

8.4 out of 10
Very good
(40 reviews)
  • 33 sq m
  • Resort view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds OR 2 King Beds

View all photos for Junior Suite, Hot Tub, Ocean View

Junior Studio Suite, Hot Tub, Ocean View

Junior Suite, Hot Tub, Ocean View

8.4 out of 10
Very good
(8 reviews)
  • 77 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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  • Pool
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4.0 out of 5, Very good, 1,476 reviews
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CA $752 total
includes taxes & fees
Jan 25 - Jan 26
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About the area

Cancun

On the beach.With a stay at this Zona Hotelera property, you'll be within half a mile (1 km) of Escénica Tower and 2 miles (3 km) of Puerto Cancun Marina Town Center. Plaza 28 and La Sagrada Familia Parish are also within 6 miles (10 km).

What's nearby

  • Teatro de Cancún - 1 min walk - 0.0 km
  • Escénica Tower - 2 min walk - 0.2 km
  • Playa Tortugas - 6 min walk - 0.6 km
  • Langosta Beach - 13 min walk - 1.1 km
  • Las Perlas Beach - 19 min walk - 1.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Restaurant Dos Lunas - ‬6 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪The White Box Gastrobar - ‬8 min walk
  • ‪Los Chachalacos - ‬4 min walk
  • ‪Boost Pool Bar - ‬6 min walk

About this property

Occidental Costa Cancún All Inclusive

3.5-star beachfront property near Escénica Tower
Occidental Costa Cancún All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Occidental Costa Cancún All Inclusive like a children's club and an outdoor pool.

Free breakfast is served daily. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a hot tub, a steam room, and a fitness center. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

  • 358 guestrooms or units
  • 3 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Built in 1994
  • Buffet breakfast (free)
  • Deli
  • Supervised kid's activities (free)
  • Kid's club
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool
  • Swim-up bar
Occidental Costa Cancún All Inclusive offers 358 accommodations with free minibar items and safes. Plasma televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the property's full-service spa, Zenserenz. Services include hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily.

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Emporio Cancun Optional All Inclusive
  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.0 out of 5, Very good, 2,234 reviews
The price is CA $247
CA $311 total
includes taxes & fees
Jan 26 - Jan 27
Emporio Cancun Optional All Inclusive

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Children's club
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch plasma TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Costa Cancún All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Additional fees apply for use of the spa, motorized personal watercraft, and parasailing.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún Cancun
Occidental Costa Cancún
Occintal Costa Cancún Inclusi

Occidental Costa Cancún All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1163 out of 2596 reviews
Rating 8 - Good. 671 out of 2596 reviews
Rating 6 - Okay. 394 out of 2596 reviews
Rating 4 - Poor. 173 out of 2596 reviews
Rating 2 - Terrible. 195 out of 2596 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Gregory

Breakfast ootions were limited food was cold room were clean
Stayed 4 nights in Dec 2025

4/10 Poor

JENNIFER, Mattawan

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room smelled “damp” the whole time. Air worked great. Hot water in room only worked sometimes but room was clean and bed was comfortable. Breakfast/dinner foods were subpar and repetitive. Staff were all helpful and nice. Pool was clean and beach was nice. A lot of boats in and out where beach is located though. Entertainment was good. “Specialty restaurants weren’t great,but service was always good.
Stayed 6 nights in Dec 2025

6/10 Okay

Gregory

Travelled with partner
Liked: Cleanliness
Rooms were clean and bar stocked but pictures didn't match hotels tours were
Stayed 4 nights in Dec 2025

4/10 Poor

Olga, FORT WORTH

Stayed 3 nights in Oct 2025

10/10 Excellent

Stephanie

Stayed 3 nights in Oct 2025

8/10 Good

Robert Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and well maintained. Staff was very friendly.
Stayed 5 nights in Oct 2025

10/10 Excellent

Nilsa

Liked: Staff & service, amenities, property conditions & facilities
Great staff and great place
Stayed 4 nights in Oct 2025

8/10 Good

Juan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
great staff
Stayed 4 nights in Oct 2025

2/10 Terrible

edward

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
reserved 2 rooms that were supposed to be together and have oceanview only one had a clear view with the large balcony and both keys to enter rooms did not work and the rooms were in separate buildings had to return to get keys to work twice at lobby and they did not fix the issue with the rooms being so separate also water had leaked all over the floor in one of the rooms and the other the floor was dirty and had dirt marks everywhere.
Stayed 1 night in Oct 2025

6/10 Okay

Zulema, Odessa

Travelled with family
Liked: Staff & service
The place is okay but there are other properties around the same price that offer more things and have more pools, activities, bars, more beach area and better food. The lady at the little convenience store there is very rude!
Stayed 7 nights in Sep 2025

6/10 Okay

Zorayda

Travelled with family
Liked: Cleanliness, staff & service, amenities
We had an inconvenience with one of the rooms, that flooded twice, and they did offer to change rooms the first time (at 4 am) but maintenance arrived and I didn’t want to pack my 3 teenagers to change rooms, so I thought the issue was resolved, so why change rooms. But it happened again (at midnight two nights later). They got mad when I asked for a late check out (3 hours) as a courtesy, they could only provide 2 without charge. I completed the survey to get a passive aggressive response from them. If the flooding and the bad approach with the issue wouldn’t have happened, the experience would have been excellent!
Stayed 7 nights in Oct 2025

2/10 Terrible

Hong Thi Thu

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad
Stayed 3 nights in Oct 2025

10/10 Excellent

Leticia, HUNTINGTON PARK

Travelled with family
Liked: Cleanliness, amenities
Everything was great except for ac in the room. Room was a but stuffy and hot.
Stayed 4 nights in Oct 2025

10/10 Excellent

Tamara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to Occidental several times and I love it and it continues to improve
Stayed 3 nights in Oct 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2025

10/10 Excellent

Dalila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Your staff was great… shout out to the bartenders on the evening and waitress staff at Buffett restaurant…
Stayed 4 nights in Sep 2025

10/10 Excellent

Rayne

Stayed 4 nights in Oct 2025

6/10 Okay

Lorie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
We enjoyed our stay at this budget friendly resort. Rooms are a bit outdated and could use a remodel, but they were clean and had everything we needed. Food at the buffet was just okay. They do have a few “specialty” restaurants but they were only slightly better than the buffet. It’s mentioned on their site that you are required to make reservations for the specialty restaurants, which was fine. It was disappointing to learn that you were limited on the number of reservations you could make based on your length of stay. We stayed 4 nights and were only allowed 2 nights at the specialty restaurants. That limitation wasn’t mentioned anywhere. I would have preferred to make a reservation for each night over dining at the buffet. The pool was nice and we never felt it was too crowded. We were disappointed in the beach area, though. It’s very small and felt more like a small lagoon. Boats pass by often and the smell of the exhaust from their motors can get quite strong. If you’re looking to spend more time at the beach, choose a resort in a different location. Staff was very friendly. No complaints there. Drinks are what you’d expect at an all inclusive. Not top shelf or anything, but they do the trick. For a budget friendly option, it was great. Next time, I think we’ll increase our budget and opt for something a little nicer in an area with a nicer beach. Don’t let them sucker you into visiting their sister resort! It’s a presentation for the vacation club!Waste of time!
Stayed 4 nights in Sep 2025

10/10 Excellent

Maria C Gomez de

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean but the floor was sandy, bathroom sink slow drain/clogged, housekeeper was provided every day, never has to ask for nothing, staff very friendly in the entire facility, even in the pool they offered drinks and towels, staff is amazing My room has a ocean and pool view, was a beautiful view day and night, I really enjoyed, I went for vacation with my sister. Don't waist time with vendors trying to sell memberships for Occidental Vacation Club, I lost more of half of my precious day. And did not get what they promised
Room view
Claraboya (Mariscos) restaurant
Stayed 3 nights in Oct 2025

10/10 Excellent

JENNIFER

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this resort!
Stayed 3 nights in Jun 2025

8/10 Good

Yodanna

Liked: Property conditions & facilities
Stayed 3 nights in Oct 2025

8/10 Good

Leonides

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was great! Accommodating was excellent!
Stayed 5 nights in Aug 2025

8/10 Good

Rafael, Las Vegas

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable. The buffet was delicious. Make reservations for the other restaurants and be punctual. Had different types of entertainment. Staff was attentive and a great experience overall.
Stayed 3 nights in Oct 2025

10/10 Excellent

ANNE LOUISE OROPEZA, Angleton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

SONIA

Amazing
Stayed 6 nights in Sep 2025