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Occidental Costa Cancún All Inclusive

Property class: 3.5
3.5-star beachfront property near Escénica Tower

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Photo gallery for Occidental Costa Cancún All Inclusive

On the beach, white sand, sun loungers, beach umbrellas
Property video
Interior entrance
Junior Studio Suite, Hot Tub, Ocean View | View from room
On the beach, white sand, sun loungers, beach umbrellas

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • All-inclusive
  • Parking included

Explore the area

View in a map
Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Escénica Tower
    ‪2 min walk‬
  • Place, Playa Tortugas
    ‪8 min walk‬
  • Place, Langosta Beach
    ‪17 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪43 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

8.0 out of 10
Very good
(314 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Terrace

Double Room, Terrace

Double Room, Terrace

7.6 out of 10
Good
(72 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

8.2 out of 10
Very good
(65 reviews)
  • Sea view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for 2x2 interconnecting rooms

2x2 interconnecting rooms

2x2 interconnecting rooms

8.4 out of 10
Very good
(41 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 2 Double Beds OR 2 King Beds

View all photos for Junior Suite, Hot Tub, Ocean View

Junior Studio Suite, Hot Tub, Ocean View

Junior Suite, Hot Tub, Ocean View

8.6 out of 10
Excellent
(9 reviews)
  • Ocean view
  • 77 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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4.0 out of 5, Very good, 2,066 reviews
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CA $798 total
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About the area

Cancun

On the beach.With a stay at this Zona Hotelera property, you'll be within half a mile (1 km) of Escénica Tower and 2 miles (3 km) of Puerto Cancun Marina Town Center. Plaza 28 and La Sagrada Familia Parish are also within 6 miles (10 km).

What's nearby

  • Nichupté Lagoon - 2 min walk - 0.2 km
  • Escénica Tower - 2 min walk - 0.2 km
  • Playa Tortugas - 8 min walk - 0.7 km
  • Langosta Beach - 17 min walk - 1.5 km
  • Las Perlas Beach - 19 min walk - 1.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Restaurant Dos Lunas - ‬6 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Los Chachalacos - ‬4 min walk
  • ‪The White Box Gastrobar - ‬8 min walk
  • ‪Bites Food Hall - ‬7 min walk

About this property

Occidental Costa Cancún All Inclusive

3.5-star beachfront property near Escénica Tower
Occidental Costa Cancún All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Occidental Costa Cancún All Inclusive like a children's club and an outdoor pool.

Free breakfast is served daily. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers a hot tub, a steam room, and a fitness center. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cancun property.

  • 358 guestrooms or units
  • 3 buildings
  • 4 dining venues
  • 2 bars or lounges
  • Built in 1994
  • Buffet breakfast (free)
  • Deli
  • Supervised kid's activities (free)
  • Kid's club
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool
  • Swim-up bar
Occidental Costa Cancún All Inclusive offers 358 accommodations with free minibar items and safes. Plasma televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the property's full-service spa, Zenserenz. Services include hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily.

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includes taxes & fees
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Children's club
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch plasma TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Occidental Costa Cancún All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Additional fees apply for use of the spa, motorized personal watercraft, and parasailing.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún Cancun
Occidental Costa Cancún
Occintal Costa Cancún Inclusi

Frequently asked questions

How close is Occidental Costa Cancún All Inclusive to the airport?

Occidental Costa Cancún All Inclusive is 13.3 mi (24-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Occidental Costa Cancún All Inclusive?

As of Apr 23, 2026, prices found for a 1-night stay for 2 adults at Occidental Costa Cancún All Inclusive on May 17, 2026 start from CA $204, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Occidental Costa Cancún All Inclusive have an airport shuttle?

Airport shuttle services are not available at Occidental Costa Cancún All Inclusive.

How close is Occidental Costa Cancún All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Occidental Costa Cancún All Inclusive offer free breakfast?

Occidental Costa Cancún All Inclusive offers free buffet breakfast every day from 7:00 AM to noon.

Is there a casino at Occidental Costa Cancún All Inclusive?

No, there is no casino at this property, but Royal Yak Casino and Sports Book (6-min drive) and Dubai Palace Casino (7-min drive) are nearby.

What time is check-in at Occidental Costa Cancún All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Occidental Costa Cancún All Inclusive?

This property offers free self parking.

Does Occidental Costa Cancún All Inclusive have a pool?

Occidental Costa Cancún All Inclusive features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Occidental Costa Cancún All Inclusive have a restaurant?

Occidental Costa Cancún All Inclusive is home to La Claraboya, which features seafood.

Does Occidental Costa Cancún All Inclusive have a spa?

Pamper yourself with a day at Zenserenz, where you can enjoy facials, hot stone massages, and body treatments.

How close is Occidental Costa Cancún All Inclusive to downtown Cancun?

Occidental Costa Cancún All Inclusive is 3.5 mi away from Avenida Kukulkan.

Occidental Costa Cancún All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1238 out of 2752 reviews
Rating 8 - Good. 714 out of 2752 reviews
Rating 6 - Okay. 426 out of 2752 reviews
Rating 4 - Poor. 175 out of 2752 reviews
Rating 2 - Terrible. 199 out of 2752 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

yonal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Apr 2026

6/10 Okay

Michelle

Travelled with group
Liked: Amenities
Disliked: Staff & service
I'm writing an honest review because we were so disappointed with this hotel. We stood in line for more than 90 minutes trying to check in. The front desk staff were not very helpful. I was told I had two beds and I was traveling with friends, got to my room and it was one bed. I went back down to the desk and the guy's response was for me to get in line again if I wanted it fixed. The rooms and property are nice, the pool is maintained, they had daily activities and the beach was right there past the pool. I have a severe mango allergy and had a wristband on for allergies that the hotel was supposed to ask what I'm allergic to. Friday my strawberry daiquiri was cross contaminated with mango and I had a severe reaction. Three days later and I'm still covered in hives. The very worst experience was again, with the staff. I'm an RN and a guest fell and almost fractured her ankle. While I was caring for her I told the staff member she needed a doctor and I needed a first aid kit. She was in tears and his response to me if I wanted a doctor, leave her there and go to the front desk. Security was kind and brought me a large kit to stabilize her ankle and ice. The front desk/lobby staff and guest reservations employees all had a very similar unhelpful attitude. The bartenders and the pool:beach servers were wonderful. Security was also wonderful helping me handle her injury. The ferry to Isla Mujeres is next door and is a must see. 2.5 out if 5 stars for this place. Never again!
Stayed 5 nights in Apr 2026

8/10 Good

LISA JOY

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of five really enjoyed our stay at Occidental Costa Cancun. The staff were all very friendly and helpful, and the 2 x 2 connecting rooms provided plenty of space for us. The Housekeeping staff were amazing and the shower towels and pool towels were of very generous size. We had the opportunity to eat at the Mexican and Italian sit down restaurants, but honestly really enjoyed the buffet the most. The quality of food was very good, and there were lots of different options, which included freshly prepared food for each meal. The pool was a highlight for our 10-year-old. It is very large and she had a lot of fun every day using it. Note that it is the only pool on the property. The beach was OK. There are plenty of lounge chairs, but they are mostly in the sun all morning and into mid afternoon, which makes them difficult to enjoy due to the heat. The beach area is also very small and has lots of rocks, making it difficult and painful to walk into the water barefoot. Also note that the resort is located in a very busy waterway area and we were often disturbed by the extremely loud music and engines of the pirate ships, jet skis, and ferry boats passing directly in front of the resort’s beach area. The resort provides kayaks free of charge and also offers jet ski rides for a reasonable price. All in all, we really enjoyed our stay, especially considering the reasonable price point for an all-inclusive resort.
Stayed 4 nights in Apr 2026

4/10 Poor

GLENNIE, Raleigh

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
You are limited in the number of nights you can book the restaurants and they dont tell you that when you book. You can eat at the buffet as often as you want, but the number of nights you can reserve the onsite restaurants depends on how long you are staying. Since we stayed 5 nights we were only allowed to book 2 nights in the nice restaurants. And to make it even worse, we could not book a reataurant on tje first night we were there as they were ALL booked! I was very disappointed and I think that it was very misleading that they dont make that clear when you book. When we checked in, there was a number of things that did not work in our room. The door key, the safe, the telephone, all did not work. The hot tub in the sauna was often dirty, and the water not hot at all. And the first day we were there the hot tub didn't work at all. The beach was is VERY small and was built on concrete!! It was basically an inch of sand on a concrete slab! And... there was no where to walk down the beach. The resort was separated from the long beach area by a waterway. In order to get to the long beach, you had to go out to the road and cross over the bridge! I do not recommend this resort.
Stayed 5 nights in Mar 2026

8/10 Good

William

Stayed 5 nights in Mar 2026

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great stay for the price point! Bartenders and wait staff got to know you by name. Property was clean. Rooms slightly dated but clean. Food was average. Took three of our kids with us, the interconnecting room was perfect. Resort is on the small side, but this made it convenient to go back and forth to our rooms and have easy ability to have visual on our kids. We took pool float chairs and floated all day. 4 days was plenty.
Stayed 5 nights in Mar 2026

10/10 Excellent

Susan Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and clean. Food was good, drinks were goid and staff were amazing! Would stay again.
Stayed 5 nights in Mar 2026

10/10 Excellent

Ana Cynthia

Stayed 4 nights in Feb 2026

10/10 Excellent

TRENT, NEWNAN

Great time very clean property.
Stayed 3 nights in Feb 2026

10/10 Excellent

Cruz

Stayed 5 nights in Jan 2026

10/10 Excellent

Roxana

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice
Stayed 1 night in Jan 2026

6/10 Okay

Leonard

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was clean. The beach area was small the resort outdoor area is small just not enoough area to walk . Basically we just walked in circles.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jackeline

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff and food
Stayed 3 nights in Jan 2026

4/10 Poor

Christopher Patrick

Stayed 2 nights in Jan 2026

10/10 Excellent

Gbolahan

Stayed 2 nights in Jan 2026

10/10 Excellent

Jenifer Janeth

Good servis
Stayed 4 nights in Dec 2025

6/10 Okay

Norge

Travelled with group
Liked: Cleanliness, property conditions & facilities
I stayed 5 days at Occidental Costa Cancún All Inclusive. The hotel is very clean, and the staff is friendly and attentive. I found good variety at the buffet. Unfortunately, on the first day I made the mistake of using the only dinner reservation I was told I was entitled to, mainly because I arrived very tired and exhausted. Upon arrival at the front desk, someone approached me whom I initially thought was there simply to welcome me to the hotel. However, it turned out to be an attempt to sell me a timeshare package and convince me to visit another hotel property. This was very frustrating and felt like an abuse of my vacation time. The person talked for over 20 minutes, which made my arrival quite unpleasant. The room was very clean and comfortable. The staff at the bar and restaurant were kind, and the service was good. I enjoyed my meals every day. The beach, however, was one of the weaker points for me. It is small and not very clean, and there is limited staff available. Do not expect beach service for drinks—you have to go to the bar yourself. The cocktails were not very good, and the drink variety was limited. Often, I had to ask for more alcohol to be added. In the evenings, they offer a traditional dance show, which is very nice. The dancers do a great job. However, there is no nightclub at night, so we had to take a taxi to go out. One thing we really liked is that the hotel is located right next to where the ferries depart to Isla Mujeres. The beach there is
There is only one jacuzzi, and surprisingly, we were not allowed to use it together as a couple, so we had to leave. That situation felt strange and uncomfortable.
Stayed 3 nights in Nov 2025

10/10 Excellent

Diego

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was really nice very welcoming. Food was average your typical all inclusive meal. We stayed in the Junior Suite and jacuzzi and room was spectacular with a beautiful view of the ocean.
Stayed 4 nights in Jan 2026

6/10 Okay

Luis Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food variety was terrible; there were even some lunches with almost no protein
Stayed 2 nights in Jan 2026

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Staff is great. And food is delicious
Stayed 3 nights in Jan 2026

10/10 Excellent

Isabelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room , super friendly staff , good food
Stayed 5 nights in Jan 2026

8/10 Good

Ali

Stayed 5 nights in Jan 2026

10/10 Excellent

Nicolas

Stayed 5 nights in Dec 2025

8/10 Good

SABAH, Northville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a 3.5 star resort
Stayed 1 night in Jan 2026

10/10 Excellent

Maka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2025