The Pyramid Cancun By Oasis - All Inclusive

4.0 star property
4-star beachfront property near Delfines Beach

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Photo gallery for The Pyramid Cancun By Oasis - All Inclusive

Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
Creator video
Lobby
Exterior
20 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • All-inclusive
  • Spa
  • Parking included

Explore the area

View in a map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Oasis Arena
    ‪1 min walk‬
  • Place, Aquaworld
    ‪10 min walk‬
  • Place, Iberostar Cancun Golf Course
    ‪13 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪30 min drive‬

Room options

Pyramid Ocean Front Room

  • Sleeps 2

Pyramid Ocean View King Room

  • Sleeps 2

Pyramid Sunset View King Room

  • Sleeps 2

Pyramid Standard

7.2 out of 10
Good
(50 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Pyramid Ocean Front

7.0 out of 10
Good
(37 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite Pyramid Master

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Suite Pyramid Junior

7.6 out of 10
Good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Sian Kaan Master Suite

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Sian Kaan Beach Front

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Pyramid Junior Suite

  • Sleeps 2

Pyramid Standard Room

  • Sleeps 3

Pyramid Master Suite

  • Sleeps 2

Sian Kaan Beach Front

  • Sleeps 2

Sian Kaan Master Suite

  • Sleeps 2

Pyramid Master Suite

  • Sleeps 1

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About the area

Cancun

On the beach.Your stay at this Zona Hotelera property places you within 3 miles (5 km) of Delfines Beach and La Isla Shopping Mall. Oasis Arena and San Miguelito are also within half a mile (1 km).

What's nearby

  • Oasis Arena - 1 min walk - 0.0 km
  • Maya Museum of Cancun - 9 min walk - 0.8 km
  • Aquaworld - 10 min walk - 0.8 km
  • Iberostar Cancun Golf Course - 13 min walk - 1.1 km
  • Delfines Beach - 3 min drive - 2.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Tatish Restaurant - ‬4 min walk
  • ‪Tun-kul - ‬9 min walk
  • ‪La Placita - ‬2 min walk
  • ‪Coffee & Me - ‬3 min walk
  • ‪Dos Lunas - ‬1 min walk

About this property

The Pyramid Cancun By Oasis - All Inclusive

4-star beachfront property near Delfines Beach
The Pyramid Cancun By Oasis - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and free beach club on site. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Pyramid Cancun By Oasis - All Inclusive like a complimentary children's club and an outdoor pool.

Free breakfast is served daily. There are 20 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 15 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a steam room, and a fitness center. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Cancun property.

  • 1 building
  • 320 guestrooms or units
  • 6 levels
  • 20 dining venues
  • 2 bars on the beach
  • 15 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • 6458 sq ft of conference space
  • 600 sq m of conference space
  • Buffet breakfast (free)
  • Casino
  • Karaoke
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
The Pyramid Cancun By Oasis - All Inclusive offers 320 accommodations with safes and complimentary bottled water. 50-inch flat-screen televisions come with cable channels. Coffee/tea makers and free minibar items are provided. Bathrooms include showers, bathrobes, and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.
Sensoria Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

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Property amenities

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 15 bars/lounges
  • 2 beach bars
  • 2 coffee shops/cafes
  • 20 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 gaming tables
  • 6 slot machines
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Casino (538 square feet of space)
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free children's club
  • Full-service spa
  • Gym
  • Karaoke
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • Yoga classes

Accessibility

  • Elevator

Room amenities

Entertainment

  • 50-inch flat-screen TV with cable channels
  • iPod dock

Bedroom

  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Shower

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 30 per stay for guests under 25 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 4.93 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 25 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free WiFi in public areas has a 4-device limit.

Property is also known as

Pyramid Grand Oasis All Inclusive Cancun

Pyramid Grand Oasis All Inclusive

Pyramid Grand Oasis Cancun

Pyramid Grand Oasis

The Pyramid at Grand Oasis All Inclusive

Pyramid Grand Oasis All Inclusive All-inclusive property Cancun

Pyramid Grand Oasis All Inclusive All-inclusive property

Pyramid Oasis Inclusive inclu

Frequently asked questions

How close is The Pyramid Cancun By Oasis - All Inclusive to the airport?

The Pyramid Cancun By Oasis - All Inclusive is 10.5 mi (17-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at The Pyramid Cancun By Oasis - All Inclusive?

As of May 13, 2026, prices found for a 1-night stay for 2 adults at The Pyramid Cancun By Oasis - All Inclusive on May 14, 2026 start from CA $370, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Pyramid Cancun By Oasis - All Inclusive have an airport shuttle?

Airport shuttle services are not available at The Pyramid Cancun By Oasis - All Inclusive.

How close is The Pyramid Cancun By Oasis - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does The Pyramid Cancun By Oasis - All Inclusive offer free breakfast?

The Pyramid Cancun By Oasis - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at The Pyramid Cancun By Oasis - All Inclusive?

During your stay you can enjoy the 538 square-foot casino on site, featuring 6 slot machines and 4 gaming tables.

What time is check-in at The Pyramid Cancun By Oasis - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at The Pyramid Cancun By Oasis - All Inclusive?

This property offers free self parking.

Does The Pyramid Cancun By Oasis - All Inclusive have a pool?

The Pyramid Cancun By Oasis - All Inclusive features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does The Pyramid Cancun By Oasis - All Inclusive have a restaurant?

The Pyramid Cancun By Oasis - All Inclusive is home to Benazuza Adults Only, which features Mexican cuisine.

Does The Pyramid Cancun By Oasis - All Inclusive have a spa?

Pamper yourself with a day at Sensoria Spa, where you can enjoy hydrotherapy, aromatherapy, and hot stone massages.

How close is The Pyramid Cancun By Oasis - All Inclusive to downtown Cancun?

The Pyramid Cancun By Oasis - All Inclusive is 1.5 mi away from Avenida Kukulkan.

The Pyramid Cancun By Oasis - All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 678 out of 1765 reviews
Rating 8 - Good. 367 out of 1765 reviews
Rating 6 - Okay. 292 out of 1765 reviews
Rating 4 - Poor. 180 out of 1765 reviews
Rating 2 - Terrible. 248 out of 1765 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Jose Jesus

Travelled with group
Room need to be remodeled. Food quality was average. With the exception of Careyes, food was great with excellent service.
Stayed 6 nights in Feb 2026

2/10 Terrible

Esther

Stayed 3 nights in Jan 2026

8/10 Good

Kelly

Stayed 6 nights in Feb 2026

10/10 Excellent

Indhira

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had the best time . The hotel was great . Somehow we got upgraded to a suite which made the experience 10 times better . The workers were all very nice and helpful and the beach was beautiful. The tacos by the pool at “the Placita” were delicious. I recommend staying here and will definitely stay here again.
Stayed 2 nights in Feb 2026

10/10 Excellent

George

Stayed 5 nights in Jan 2026

6/10 Okay

Carol

Travelled with group
Disliked: Amenities
Toilet ran day and night, shower water was warm at best, tub did not drain so was up to my knees when finished. Balcony door went off track when opened.
Stayed 5 nights in Feb 2026

2/10 Terrible

Vijay Singh

Disliked: Cleanliness, amenities, property conditions & facilities
They hide and overcharged when I check in . Rooms was okay but no one try to help if we needed any other help or concerns .
Stayed 4 nights in Jan 2026

10/10 Excellent

Cesar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The inside of hotel and plants is beautiful
Stayed 2 nights in Jan 2026

6/10 Okay

Dannielle

Stayed 7 nights in Jan 2026

8/10 Good

Gurvinder Singh

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 4 nights in Jan 2026

8/10 Good

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
Our room was ocean front and the view was beautiful, the staff was excellent and buffet and all Carter’s all great. What I would suggest is that you pre warn people of the different levels of accessibility based on the color of your wristband. Being ocean front we had black wristbands and had access to different services than other colored wristbands. Personally when booking a package this should be disclosed. I saw people with blue wrist bands turned away at coffee shops and some other on site restaurants.
Stayed 10 nights in Jan 2026

8/10 Good

Ravinder kaur

Travelled with family and small children
Liked: Cleanliness, amenities
Staff was courteous. Food could be better and bathrooms needs to be upgraded, sink water was clogging. 7.5/10
Stayed 4 nights in Jan 2026

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff is extremely helpful and excellent. All people should leave this at the highest review. Lots of things to do every day including a large clean gym. The ocean is super close to the resort . Feet away. For best experience and food get the black bracelet . This will get you ocean view from restaurants and hotel room. All rooms have balconies and other hotels in Cancun don’t have this option.
Stayed 7 nights in Jan 2026

2/10 Terrible

Krista Lynn

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
More staff is required to accommodate guests, long lines everywhere, check in line took over an hour. Not enough pool or beach chairs available for the amount of guests. Beautiful resort and great food! That staff they do have were friendly but over worked! Was a much more negative experience this time than our last stay in 2021.
Stayed 7 nights in Jan 2026

4/10 Poor

Jaime, Austin

Stayed 3 nights in Jan 2026

8/10 Good

ross

Stayed 2 nights in Jan 2026

4/10 Poor

Sammy, Florence

Travelled with family
Liked: Amenities
When I arrived for check-in, no one was out front greeting guests. There was no bell service to take my bags. When I arrived at the registration office, there was one person checking in people and only one group ahead of me. However, I still waited 20 minutes before someone was able to help. No one offered bell service and I had to carry bags to Playa 1. As soon as I entered the room, I noticed how dated the room was. Everything was damaged and worn. The room looked very cheap and old. The night stand was damaged, all the mirrors and glass are scratched and damaged. The bathroom looked rough. The mirror is damaged with scratches and spots, the right sink leaks water all over the counter top when the water is turned on a low flow setting. The makeup mirror is old, damaged, and poorly painted over. The shower tub is stained and dirty. The shower head is corroded and has a broken piece. One of the light fixtures on the night stand has a bulb that is out. The bed had no cushion and felt like I was sleeping on a piece of wood on springs. The pillows were extremely uncomfortable. I asked the check-in staff the night of my check-in if there was a different room that was in better shape that I could move to and they referred me to the concierge in my building. I stopped by Concierge today and they said they are completely booked with no other option and no upgrade available. I have tried all 3 buffets and the options were very limited and the food was below average in taste and qlt
Stayed 6 nights in Jan 2026

2/10 Terrible

Marco

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Nilia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All of the above was satisfactorily
Pyramid Hotel Oasis  beach front
Stayed 2 nights in Jan 2026

6/10 Okay

Atlant

Stayed 7 nights in Dec 2025

8/10 Good

Ian

Liked: Cleanliness, amenities, property conditions & facilities
The room was a bit far from the lobby area.
Stayed 3 nights in Dec 2025

6/10 Okay

Corey

Stayed 5 nights in Jan 2026

6/10 Okay

Martin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I think the place for the pools and drinks are good here but the service didn't really seem as welcoming as I would've wanted. More like they have to do something for you rather than want to with zero emotion. Some people were good but the majority didn't really care it looked like.
Stayed 4 nights in Jan 2026

4/10 Poor

JUNJIE

Stayed 6 nights in Jan 2026

10/10 Excellent

Shubhkarandeep Singh

Stayed 6 nights in Jan 2026