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The Pyramid Cancun By Oasis - All Inclusive

4.0 star property
4-star beachfront property near Delfines Beach

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Photo gallery for The Pyramid Cancun By Oasis - All Inclusive

Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
1 bedroom, free minibar, in-room safe, blackout drapes
Exterior
Casino
1 bedroom, free minibar, in-room safe, blackout drapes

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • All-inclusive
  • Room service
  • Spa

Explore the area

Map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Aquaworld
    ‪10 min walk‬
  • Iberostar Cancun Golf Course
    ‪13 min walk‬
  • Delfines Beach
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite Pyramid Master

1 bedroom, free minibar, in-room safe, blackout drapes

Suite Pyramid Master

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Pyramid Standard

  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Pyramid Junior

Suite Pyramid Junior

Suite Pyramid Junior

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Pyramid Standard

1 bedroom, free minibar, in-room safe, blackout drapes

Pyramid Standard

7.0 out of 10
Good
(28 reviews)
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Pyramid Ocean Front

1 bedroom, free minibar, in-room safe, blackout drapes

Pyramid Ocean Front

7.2 out of 10
Good
(11 reviews)
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Sian Kaan Standard

Sian Kaan Standard

Sian Kaan Standard

  • Sleeps 2
  • 1 King Bed

View all photos for Sian Kaan Master Suite

1 bedroom, free minibar, in-room safe, blackout drapes

Sian Kaan Master Suite

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

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About the area

Cancun

On the beach.A stay at this Zona Hotelera property places you within half a mile (1 km) of Iberostar Cancun Golf Course and 2 miles (3 km) of Delfines Beach. Oasis Arena and San Miguelito are also within half a mile (1 km).

What's nearby

  • Aquaworld - 10 min walk - 0.8 km
  • Iberostar Cancun Golf Course - 13 min walk - 1.1 km
  • Delfines Beach - 2 min drive - 2.5 km
  • El Rey Ruins - 3 min drive - 3.2 km
  • La Isla Shopping Mall - 5 min drive - 4.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Hotel Emporio Cancun - ‬9 min walk
  • ‪Coyote Loco - ‬3 min walk
  • ‪Tun-kul - ‬9 min walk
  • ‪Market Place - ‬1 min walk
  • ‪MakiTaco - ‬1 min walk

About this property

The Pyramid Cancun By Oasis - All Inclusive

4-star beachfront property near Delfines Beach
The Pyramid Cancun By Oasis - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and free beach club on site. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Pyramid Cancun By Oasis - All Inclusive like a complimentary children's club and an outdoor pool.

There are 13 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 13 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a steam room, and a fitness center. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Cancun property.

  • 1 building
  • 320 guestrooms or units
  • 6 levels
  • 13 dining venues
  • 2 bars on the beach
  • 13 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • 6458 sq ft of conference space
  • 600 sq m of conference space
  • Casino
  • Karaoke
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
The Pyramid Cancun By Oasis - All Inclusive offers 320 accommodations with iPod docking stations and free minibar items. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, bathrobes, and hair dryers. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Sensoria Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

Languages

English, Spanish

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GR Solaris Cancun & Spa - All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
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Property amenities

Family friendly

  • Arcade/game room
  • Children's games
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and transportation

  • Free self parking on site

Food and drink

  • 13 bars/lounges
  • 13 restaurants
  • 2 beach bars
  • 2 coffee shops/cafes
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 gaming tables
  • 6 slot machines
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Casino (538 square feet of space)
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free children's club
  • Full-service spa
  • Gym
  • Karaoke
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • Yoga classes

Accessibility

  • Elevator

Room amenities

Entertainment

  • 50-inch flat-screen TV
  • iPod dock

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 30 per stay for guests under 25 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 4.16 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 25 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels).

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Free WiFi in public areas has a 4-device limit.

Property is also known as

Pyramid Grand Oasis All Inclusive Cancun
Pyramid Grand Oasis All Inclusive
Pyramid Grand Oasis Cancun
Pyramid Grand Oasis
The Pyramid at Grand Oasis All Inclusive
Pyramid Grand Oasis All Inclusive All-inclusive property Cancun
Pyramid Grand Oasis All Inclusive All-inclusive property
Pyramid Oasis Inclusive inclu

The Pyramid Cancun By Oasis - All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 495 out of 1338 reviews
Rating 8 - Good. 283 out of 1338 reviews
Rating 6 - Okay. 218 out of 1338 reviews
Rating 4 - Poor. 144 out of 1338 reviews
Rating 2 - Terrible. 198 out of 1338 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

MANUEL, ROSWELL

Stayed 7 nights in May 2025

8/10 Good

Biljana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We just stayed at Grand Oasis (pyramid bracelet) resort. I was SO skeptical about staying here with my family because of the reviews. But we had a great time! The black bracket gives you much more and it was all wonderful! The restaurants were delicious, the kids club was good and the pools were GREAT!! The only downfall were the rooms, they were a little small but other than that, it was awesome!
Stayed 7 nights in Mar 2025

6/10 Okay

Yana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful visuals, select few staff members were wonderful and some just didnt care or acted annoyed. Management is radiculous didnt even offer any upgrades and we love to upgarde at any vacation, we found out we could have upgarded by scanning a QR code on their TV on day 3 out of 5. Check in process was horrible, be prepared to not get a room not a second earlier of your check in time, even with a room upgrade and VIP wrist band. Beautiful hotel alot of potential but service needs work. HORRIBLE DRINKS. Bottom shelf everything and no blender to make a frozen margarita. Sad. Buy a bottle if you want to taste good tequila. Beach bar food was better then reserved restaurants. Food needs work...and seasoning.
Stayed 4 nights in Mar 2025

10/10 Excellent

Rylee

Stayed 2 nights in Mar 2025

2/10 Terrible

Fatjon

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worse resort. We had 17 people here. The food was horrible. The service was horrible. Check in and check out people that work there they don’t know what to do. If there was minus stars, I will rate it minus.
Stayed 7 nights in Mar 2025

6/10 Okay

LUIS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fuimos con las ninas por el area de kids club que ofrecian, pero al llegar nos dijeron que no tendrian actividades por ser la semana de spring break y que el personal estaba en otras cosas.. me parecio lo mas absurdo del mundo, niños son niños y adultos son adultos! deben saber separar las cosas. y en la parte de la comida no era lo que esperaba, para el restaurant mexicano es muuuuy pequeno para el tamano del hotel y siempre hay que hacer una fila enorme a la hora que sea, debes llegar a las 7 para comer a las 8 y algo mas o menos
Stayed 4 nights in Mar 2025

8/10 Good

Quaneshia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
*Property is nice. Food that we did eat was good, drinks that I had I didn’t like but my husband had no complaints. *Bathrooms in the suite was outdated but it did its job. *Didn’t like that you needed to make reservations ahead of time sometimes days in advance if you wanted to go to the popular restaurants on the resort. *Overall it’s a nice resort. I would stay again. 3/26-3/29
Stayed 3 nights in Mar 2025

2/10 Terrible

Christina

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2025

4/10 Poor

SUSANA QUINTANILLA JESUS

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The Property Location and All the Ammenties are great. What is Horrible is all the staff aside from the lobby. The only friendlyness we got was from the lobby. The bar tenders are rude, The staff all outdoors are rude ruds rude!
Stayed 3 nights in Mar 2025

10/10 Excellent

Elie

Stayed 5 nights in Mar 2025

10/10 Excellent

Jasmina

Liked: Staff & service
Stayed 6 nights in Mar 2025

6/10 Okay

Gabriela

La comida en los buffets es completamente desabrida. Muy pocas opciones y nada de presentacion. Flavorless food at the buffets restaurants. Me cobraron $75 dolares x 4 toallas sucias ( que mi hija ensucio de maquillaje) (face-towels, 10" x 12"the little-ones).
Stayed 4 nights in Mar 2025

6/10 Okay

Jeffrey

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service
Me and my wife stayed five nights here for the first time. We stayed in the pyramid with the clear bracelet that allows access to everything. They did upgrade us to a larger room with two bathrooms with an ocean view, which was great! The room itself was clean, the only issues we had was with the a/c and shower drains not draining. Daily housekeeping was great and they stocked the mini fridges daily. The buffets are very limited and you need to make reservations to all the restaurants right away when you arrive. The dark experience restaurant was amazing, serving and eating in the dark is a must do! Now, if you want a lounge chair at any of the pools you will need to get there very early. What happens is there is a limited amount of chairs and people will leave their belonging on them all day and come and go throughout the entire day. You will not find one during the day. It's the same is true at the beach. Right now sea weed takes over the beach. The casino is awesome and is open into the early morning hours, the staff there is amazing. There is also nightly shows at the Kinky showroom at 10:00pm and all the performers are great! Overall, our experience was good. I was a little concerned about the reviews but I am glad we choose this place.
Stayed 5 nights in Mar 2025

8/10 Good

nicholas vincent

Stayed 2 nights in Mar 2025

10/10 Excellent

Andranik

Stayed 6 nights in Mar 2025

10/10 Excellent

Sunita

Stayed 6 nights in Mar 2025

6/10 Okay

Victoria

Stayed 5 nights in Mar 2025

6/10 Okay

Leonel

Travelled with family
Liked: Cleanliness
Internet sucks and restaurants are with 24hrs reservations online application , staff are friendly but you wait too long for check in or to change money.
Stayed 4 nights in Mar 2025

4/10 Poor

April

Travelled with family
Rudest staff I’ve ever seen. Not one single person smiled or was friendly. On our last day there my son sliced his foot open in the pool on some of the broken tiles and we lost our whole last day because of it. This place needs some major renovations and maybe some people who actually seem like they don’t hate their life to work there.
Stayed 5 nights in Mar 2025

4/10 Poor

Linda, new bern

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff does not take care of the issues. Took 3 days to get a refrigerator that works. Asked for wash cloths never got them had to use towels to wash face. Didn’t have a place to make change for US dollars. The outside bars supposed to open at 11 they were never ready. No music at the main pools. No entertainment by the pool for children.other than the pool with college students and all you see is ass. Would not recommend this resort.
Stayed 7 nights in Mar 2025

6/10 Okay

Mario

Travelled with partner
Disliked: Amenities
This isn’t the place for couples over 40; if you have kids, then I’m sure it would be OK.
Stayed 3 nights in Mar 2025

6/10 Okay

David

Travelled with family
Disliked: Staff & service
A good resort for a first timer at an all inclusive but staff and maids could be better i.e fresh towels when left on floor like a they ask , mini bar stocked without having to ask.
Stayed 7 nights in Mar 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Maureen

Stayed 4 nights in Feb 2025

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a week at the resort and had a great stay. It’s in a convenient location and offers a wide variety of restaurants and bars to choose from. There’s plenty of entertainment and impressive shows throughout the resort. The staff were friendly and accommodating. Unfortunately, the beach had strong waves that made swimming difficult. Our room was on the first floor, so the noise from guests kept us up at night. Aside from that, we really enjoyed our trip and would highly recommend this resort to others.
Stayed 7 nights in Mar 2025