For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
A stay at this Zona Hotelera hotel places you within half a mile (1 km) of Turtle Beach and 2 miles (3 km) of Tortuga Beach. Langosta Beach and Plaza Las Americas are also within 3 miles (5 km).
All-inclusive
This all-inclusive property features a full-service spa, a nightclub, and 7 restaurants. Relax with a drink at one of the 2 poolside bars and enjoy free perks like buffet breakfast and free self parking. Make the most of the outdoor pool and fitness center, and relax with drinks at one of the 3 bars/lounges.
LED TVs
Along with 24-hour room service, the 426 guestrooms offer minibars and LED TVs. Coffee/tea makers, free local calls, and ceiling fans are also available.
Temptation Cancun Resort - All Inclusive- Adults Only ratings based on 27 Verified Reviews
Review Summary
4.1
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Temptation Cancun Resort - All Inclusive- Adults Only
Everyone (15)Couples (11)Family (1)
3 out of 5
Definitely a party place. Nightly entertainment was awesome as were the entertainment staff by pool. Front desk and guest services were absolutely terrible. Took many calls and over 2.5 hours to get a hair dryer and batteries for the tv remote. We switched rooms after the second night due to the noise level until 3am. Second room was more quiet but AC went out and shade cover on balcony doors spontaneously kept opening at 2am. Maintenance was quick to respond on both incidents.
I would say, go if you want to party. We’ve been to Mexico almost a dozen times and this is the best party atmosphere. If you want to relax and have great service, this is t the place for you....or at least it wasn’t in our experience.
Posted by a verified traveller on 25 Nov. 2019
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Comment from Hotel Management
28 Nov. 2019
by Tamara H
Dear guest, Thank you for choosing Temptation Cancun Resort. We would like to know more about your stay, do not hesitate to contact us directly. Please know that we will take into account your constructive criticisms to continue improving the experience for you and for future guests. We hope you can give us the opportunity to host you again and treat you as you deserve. Best regards.
5 out of 5
Temptation Resort Review
I have read a lot of trip reports about Temptation, but I have never written one myself. So in order to show a degree of altruism- here we go.
We spent 6 nights there Monday to Sunday, early November. I am going to list different categories and then elaborate with different thoughts, feelings, ideas, opinions. By doing this way this review will have some type of structure and will allow me to organize my thoughts.
United Airlines,
No complaints about United . The flight was on time with no issues, we did the economy, not the basic economy which I have heard can be a nightmare. If you get the United Airline app on your phone it will text you to tell you when boarding is starting and what gate to go to and other useful information. We used the boarding pass on my phone which speeds things along and make everything more convenient
USA Travel
Taxi was on time no issues- on return everything was efficient $55 return
Check IN
We came in on a red eye and was hoping to just go the pool while we were waiting for the room to be ready. It was pouring down with rain and didn’t clear up until about 4 pm. Don’t expect your room to be ready till 3pm. There was no where to relax my wife in the end went to the spa and had a massage and she said she slept, but at least she was able to relax. She like the Spa although expensive- if you walk down the beach you can get a massage for about $ 45. The Spa receptionist was trying to promote the sensual m
Posted by a verified traveller on 18 Nov. 2019
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Comment from Hotel Management
28 Nov. 2019
by Tamara H
Dear guest, Thank you for taking the time to share your review with the Travelocity community. We're thrilled to know that you had a great stay. It was our pleasure to host you and treat you as you deserve. We hope to have the pleasure of hosting you again soon! Best regards
5 out of 5
the staff could not do enough for us. that says it all
Posted by a verified traveller on 9 Oct. 2019
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Comment from Hotel Management
9 Oct. 2019
by Karen P.
Dear guest, Thank you for taking the time to share your review with the EXPEDIA community. We're thrilled to know that you had an excellent stay thanks to the service provided by our staff. It was our pleasure to host you and treat you as you deserve. We hope to have the pleasure of hosting you again soon! Best regards.
5 out of 5
Very friendly staff. Fun environment for adults only. Spa was better than we thought it would be.
Posted by a verified traveller on 19 Sep. 2019
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Comment from Hotel Management
20 Sep. 2019
by Tamara H
Dear guest, Thank you for taking the time to share your review. We're thrilled to know that our unique environment was of your liking as well as our facilities and service provided by our staff. A you noticed, we all take real pleasure in making your stay unforgettable. We hope to have the pleasure of hosting you again soon! Best regards.
5 out of 5
it’s got an amazing atmostphere and wonderful staff. we’ve gone two times now and will continue returning every year!
Posted by josh, from winooski, vt on 13 Sep. 2019
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Comment from Hotel Management
13 Sep. 2019
by Karen P.
Dear guest,
Thank you for your loyalty towards Temptation Cancun Resort. It's delightful for us to know that our guests enjoy our unique concept so much that they keep coming back! We appreciate you recognition towards the atmosphere and the service provided by our staff. As you noticed, we're a judge-free playground for grown-ups, where all our guests can feel confident to be the truest version of themselves. We hope to have the pleasure of hosting you again soon! Best regards.
5 out of 5
We love everything about this resort!! All the staff exceeded our expectations, especially the playmakers and bartenders!!
Posted by Champs, from Texas on 14 Aug. 2019
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Comment from Hotel Management
14 Aug. 2019
by Michell C
Dear guest, Thank you for taking the time to share your review with the EXPEDIA community. We're thrilled to know that you had a great time and that the service provided by our staff made your stay unforgettable. We hope to host you back soon!
5 out of 5
Posted by a verified traveller on 8 Aug. 2019
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Comment from Hotel Management
9 Aug. 2019
by Karen P.
Dear guest,
Thank you for taking the time to share your review. We're thrilled to know that you had a pleasant stay and we hope to have the chance of hosting you again soon!
Kind regards.
5 out of 5
The property was outstanding, the people here are so welcoming and organized!!!!
Posted by a verified traveller on 4 Aug. 2019
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Comment from Hotel Management
4 Aug. 2019
by Tamara H
Dear guest, Thank you for taking the time to share your 5 stars review. We're glad that you had a pleasant stay and we hope to have the chance of hosting you again soon! Kind regards.
4 out of 5
Posted by a verified traveller on 30 Jun. 2019
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Comment from Hotel Management
4 Jul. 2019
by JROMERO
Dear guest,
Thank you for choosing Temptation Cancun Resort, and for taking the time to share your experience with us on Travelocity. We're glad you had an enjoyable stay. We look forward to serve you once again in the near future.
Kind regards.
3 out of 5
Fernando and Miguel were outstanding. The bartenders at the pool were great but more bartenders were needed. Second time we have been and it will be the last. If you go make sure you have a room away from the stage as the music is really loud. The shows they put on were okay, nothing great. The playmakers when you first enter the lobby are a pain in the rear. There are better places in Cancun to go. Wife was groped numerous times by single guys who were like trolls waiting to pounce. The topless optional experience is great but most there needed to cover up!
Posted by wes on 13 May 2019
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Comment from Hotel Management
18 May 2019
by JROMERO
Dear guests,
Please accept my apologies for not being able to meet your individual expectations, during your recent visit at Temptation Cancun Resorts I do apologize if we have failed providing you the quality service that our resort is highly known for, I appreciate you point me some opportunity areas to work on with the premises, this information you provided us is valuable in order to improve the different areas you mentioned above, we will be grateful for the opportunity to welcome you back, to present you the improvements made due to your valuable feedback. Please contact me directly in order to make things right,
We really hope that you will consider returning to our Resort in the future.
Kindest Regards
About the Temptation Cancun Resort - All Inclusive- Adults Only
Temptation Cancun Resort - All Inclusive- Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Temptation Cancun Resort - All Inclusive- Adults Only offers its guests a full-service spa, an outdoor pool, and a fitness center. There are 7 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces. You'll find a business center on site. A nightclub, spa services, and a terrace are also featured at the luxury Temptation Cancun Resort - All Inclusive- Adults Only. Self parking is free. A complete renovation of Temptation Cancun Resort - All Inclusive- Adults Only was completed in August 2017. Smoking is allowed in designated areas at this 4.5-star Cancun property.
426 guestrooms or units
7 dining venues
2 bars by the pool
3 bars or lounges
Buffet breakfast (free)
Nightclub
Coffee shop
Business facilities
Dry cleaning
Front desk (24 hours)
Express check-in
Storage area for luggage
Tour and ticket information
Concierge
Wedding services available
Terrace
Beauty salon
Onsite shopping
Smoking in designated areas
Internet
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Parking: Free self parking
Room Amenities
Temptation Cancun Resort - All Inclusive- Adults Only offers 426 air-conditioned accommodations with minibars and laptop-compatible safes. LED televisions are featured in guestrooms. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.
Minibar
In-room dining (24 hours)
LED television
Coffee maker
Shower
Housekeeping (daily)
Nightly turndown service
Local calls (free)
Hair dryer
Laptop safe
Slippers
Toiletries (free)
Telephone
Iron and ironing board
Air conditioning
Ceiling fan
Ensuite bathroom
Food & Drink
Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
She - Onsite fine-dining restaurant. Reservations are required.
Sutra - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Amores - This restaurant serves breakfast and dinner. Open daily.
Romanza - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Sea Flirt - This seafood restaurant serves dinner only. Open daily.
24-hour room service is available.
Nearby Activities
Recreational amenities at the property include an outdoor pool and a fitness center.
Spa Services
Body treatments
Facial treatments
Massages
Hotel Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age is: 21
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children younger than 21 are not allowed at this adults-only property. All guests 21 and older are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pets
No pets allowed
Policies
Topless is optional at this property. For more details, please contact the property using the information on the reservation confirmation received after booking.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Debit cards not accepted
No rollaway/extra beds available
No cribs (infant beds) available
Minimum guest age is 21
Caters to adults only
Fees
Guests will be asked to pay the following charges at the property:
Sanitation services: MXN 26 per night
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
Hotel Names
Temptation Cancun Resort All Inclusive Adults
Temptation Resort All Inclusive Adults
Temptation Cancun All Inclusive Adults
Temptation All Inclusive Adults
Temptation All Inclusive Adults
Hotel Temptation Cancun Resort - All Inclusive- Adults Only
Temptation Cancun Resort - All Inclusive- Adults Only Cancun
Temptation Cancun Resort All Inclusive Adults
Temptation Resort All Inclusive Adults
Temptation Cancun All Inclusive Adults
Temptation Cancun Resort All Inclusive Adults Only
Temptation Inclusive Adults
Temptation Cancun Resort All Inclusive Adults Only
Temptation Cancun Resort - All Inclusive- Adults Only Cancun
You should know
Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 21 years old aren't allowed.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
