For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
A stay at this Zona Hotelera property places you within half a mile (1 km) of Turtle Beach and 2 miles (3 km) of Tortuga Beach. Langosta Beach and Plaza Las Americas are also within 3 miles (5 km).
All-inclusive
This all-inclusive property features a full-service spa, a nightclub, and 7 restaurants. Enjoy the 2 outdoor pools and free perks like buffet breakfast and free self parking. 2 poolside bars and 3 bars/lounges are featured at this property, along with a fitness center.
IPod docks, LED TVs
The 426 individually decorated guestrooms offer iPod docks and 24-hour room service. Other amenities include minibars, coffee/tea makers, and LED TVs with cable channels.
Temptation Cancun Resort - All Inclusive- Adults Only ratings based on 31 Verified Reviews
Review Summary
3.9
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Temptation Cancun Resort - All Inclusive- Adults Only
Everyone (17)Couples (12)Family (1)
1 out of 5
Posted by a verified traveller on 12 Feb. 2020
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Comment from Hotel Management
14 Feb. 2020
by Pamela C
Thank you for staying with us! Your opinion is very important to us.
4 out of 5
The food was not good at all, I only enjoyed the food from one restaurant.
Posted by a verified traveller on 19 Dec. 2019
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Comment from Hotel Management
22 Dec. 2019
by Michell C
Dear guest, Thank you for choosing Temptation Cancun Resort. We would like to know more about your stay, do not hesitate to contact us directly. Please know that we will take into account your constructive criticisms to continue improving the experience for you and for future guests. We hope you can give us the opportunity to host you again. Best regards.
2 out of 5
The pictures are very deceiving. It is most definitely false advertisement. Do no get no ocean view because that is not what you will be getting. Other than that the bartenders were amazing.
Posted by a verified traveller on 18 Dec. 2019
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Comment from Hotel Management
8 Jan. 2020
by JROMERO
Dear guests:
Thanks for choosing to stay with us and sharing your experience. We pride ourselves on providing quality in all that we do. I'm sorry to know though about your dismay on the view of the rooms. Your feedback will go directly to our Room Division Manager to ensure that steps will be taken to prevent unsatisfied guests in the future.
We hope that we can try us again in the near future.
Always at your service
2 out of 5
Posted by a verified traveller on 14 Dec. 2019
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Comment from Hotel Management
15 Dec. 2019
by JROMERO
Dear guest,
Thank you for choosing Temptation Cancun Resort. We would like to know more about your stay, do not hesitate to contact us directly. Please know that we will take into account your constructive criticisms to continue improving the experience for you and for future guests.
We hope you can give us the opportunity to host you again.
Best regards.
3 out of 5
Definitely a party place. Nightly entertainment was awesome as were the entertainment staff by pool. Front desk and guest services were absolutely terrible. Took many calls and over 2.5 hours to get a hair dryer and batteries for the tv remote. We switched rooms after the second night due to the noise level until 3am. Second room was more quiet but AC went out and shade cover on balcony doors spontaneously kept opening at 2am. Maintenance was quick to respond on both incidents.
I would say, go if you want to party. We’ve been to Mexico almost a dozen times and this is the best party atmosphere. If you want to relax and have great service, this is t the place for you....or at least it wasn’t in our experience.
Posted by a verified traveller on 25 Nov. 2019
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Comment from Hotel Management
28 Nov. 2019
by Tamara H
Dear guest, Thank you for choosing Temptation Cancun Resort. We would like to know more about your stay, do not hesitate to contact us directly. Please know that we will take into account your constructive criticisms to continue improving the experience for you and for future guests. We hope you can give us the opportunity to host you again and treat you as you deserve. Best regards.
5 out of 5
Temptation Resort Review
I have read a lot of trip reports about Temptation, but I have never written one myself. So in order to show a degree of altruism- here we go.
We spent 6 nights there Monday to Sunday, early November. I am going to list different categories and then elaborate with different thoughts, feelings, ideas, opinions. By doing this way this review will have some type of structure and will allow me to organize my thoughts.
United Airlines,
No complaints about United . The flight was on time with no issues, we did the economy, not the basic economy which I have heard can be a nightmare. If you get the United Airline app on your phone it will text you to tell you when boarding is starting and what gate to go to and other useful information. We used the boarding pass on my phone which speeds things along and make everything more convenient
USA Travel
Taxi was on time no issues- on return everything was efficient $55 return
Check IN
We came in on a red eye and was hoping to just go the pool while we were waiting for the room to be ready. It was pouring down with rain and didn’t clear up until about 4 pm. Don’t expect your room to be ready till 3pm. There was no where to relax my wife in the end went to the spa and had a massage and she said she slept, but at least she was able to relax. She like the Spa although expensive- if you walk down the beach you can get a massage for about $ 45. The Spa receptionist was trying to promote the sensual m
Posted by a verified traveller on 18 Nov. 2019
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Comment from Hotel Management
28 Nov. 2019
by Tamara H
Dear guest, Thank you for taking the time to share your review with the Travelocity community. We're thrilled to know that you had a great stay. It was our pleasure to host you and treat you as you deserve. We hope to have the pleasure of hosting you again soon! Best regards
5 out of 5
the staff could not do enough for us. that says it all
Posted by a verified traveller on 9 Oct. 2019
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Comment from Hotel Management
9 Oct. 2019
by Karen P.
Dear guest, Thank you for taking the time to share your review with the EXPEDIA community. We're thrilled to know that you had an excellent stay thanks to the service provided by our staff. It was our pleasure to host you and treat you as you deserve. We hope to have the pleasure of hosting you again soon! Best regards.
5 out of 5
Very friendly staff. Fun environment for adults only. Spa was better than we thought it would be.
Posted by a verified traveller on 19 Sep. 2019
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Comment from Hotel Management
20 Sep. 2019
by Tamara H
Dear guest, Thank you for taking the time to share your review. We're thrilled to know that our unique environment was of your liking as well as our facilities and service provided by our staff. A you noticed, we all take real pleasure in making your stay unforgettable. We hope to have the pleasure of hosting you again soon! Best regards.
5 out of 5
it’s got an amazing atmostphere and wonderful staff. we’ve gone two times now and will continue returning every year!
Posted by josh, from winooski, vt on 13 Sep. 2019
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Comment from Hotel Management
13 Sep. 2019
by Karen P.
Dear guest,
Thank you for your loyalty towards Temptation Cancun Resort. It's delightful for us to know that our guests enjoy our unique concept so much that they keep coming back! We appreciate you recognition towards the atmosphere and the service provided by our staff. As you noticed, we're a judge-free playground for grown-ups, where all our guests can feel confident to be the truest version of themselves. We hope to have the pleasure of hosting you again soon! Best regards.
5 out of 5
We love everything about this resort!! All the staff exceeded our expectations, especially the playmakers and bartenders!!
Posted by Champs, from Texas on 14 Aug. 2019
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Comment from Hotel Management
14 Aug. 2019
by Michell C
Dear guest, Thank you for taking the time to share your review with the EXPEDIA community. We're thrilled to know that you had a great time and that the service provided by our staff made your stay unforgettable. We hope to host you back soon!
About the Temptation Cancun Resort - All Inclusive- Adults Only
Temptation Cancun Resort - All Inclusive- Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Temptation Cancun Resort - All Inclusive- Adults Only offers its guests 2 outdoor swimming pools and a fitness center. There are 7 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 3 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi. There's an onsite business center. A nightclub, a terrace, and tour/ticket assistance are also featured at the luxury Temptation Cancun Resort - All Inclusive- Adults Only. Limited free parking is available on a first-come, first-served basis. A complete renovation of Temptation Cancun Resort - All Inclusive- Adults Only was completed in August 2017. Smoking is allowed in designated areas at this 4.5-star Cancun property.
Temptation Cancun Resort - All Inclusive- Adults Only offers 426 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. 48-inch LED televisions come with cable channels and Netflix. Bathrooms include showers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
Minibar
IPod dock
In-room dining (24 hours)
LED television
Cable channels
Netflix
Coffee maker
Shower
Housekeeping (daily)
Nightly turndown service
Local calls (free)
Massage in room (surcharge)
Hair dryer
Laptop safe
Toiletries (free)
Telephone
Iron and ironing board
Blackout drapes
Air conditioning
Ensuite bathroom
Unique furnishings
Unique decor
Wardrobe or closet
Toothbrush and toothpaste
Food & Drink
Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
She - Onsite fine-dining restaurant. Reservations are required.
Sutra - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Amores - This restaurant serves breakfast and dinner. Open daily.
Romanza - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Sea Flirt - This seafood restaurant serves dinner only. Open daily.
24-hour room service is available.
Nearby Activities
2 outdoor swimming pools are on site along with a fitness center.
Spa Services
Sauna in spa
Spa tub in spa
Steam room in spa
Body treatments
Facial treatments
Aromatherapy treatments
Massages
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at 5:30 AM
Minimum check-in age is: 21
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children younger than 21 are not allowed at this adults-only property. All guests 21 and older are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
Pets and service animals are not allowed at Temptation Cancun Resort - All Inclusive- Adults Only
Policies
Topless is optional at this property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.Personal protective equipment, including masks, will be available to guests.For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment.
Caters to adults only
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
No pets or service animals allowed
Minimum guest age is 21
Please note, some room types at this property are not available when booking a stay with children.
Fees
Guests will be asked to pay the following charges at the property:
Sanitation services: MXN 26 per night
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
Hotel Names
Temptation Cancun Resort All Inclusive Adults
Temptation Resort All Inclusive Adults
Temptation Cancun All Inclusive Adults
Temptation All Inclusive Adults
Temptation All Inclusive Adults
Hotel Temptation Cancun Resort - All Inclusive- Adults Only
Temptation Cancun Resort - All Inclusive- Adults Only Cancun
Temptation Cancun Resort All Inclusive Adults
Temptation Resort All Inclusive Adults
Temptation Cancun All Inclusive Adults
Temptation Cancun Resort All Inclusive Adults Only
Temptation Inclusive Adults
Temptation Cancun Resort All Inclusive Adults Only
Temptation Cancun Resort - All Inclusive- Adults Only Cancun
You should know
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 21 years old aren't allowed.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
