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Hyatt Zilara Cancun - Adults Only - All Inclusive

4.5 star property
4.5-star beachfront property near Tortuga Beach

Choose dates to view prices

Photo gallery for Hyatt Zilara Cancun - Adults Only - All Inclusive

View from property
Reception
Interior detail
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Couples treatment rooms, sauna, hot tub, steam room, body treatments

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included

Explore the area

View in a map
Blvd Kukulcan Km 11.5 HZ, Cancun, QROO, 77500
  • Place, NichuptĂ© Lagoon
    â€Ș2 min walk‬
  • Place, La Isla Shopping Mall
    â€Ș13 min walk‬
  • Place, Cancun Interactive Aquarium
    â€Ș16 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    â€Ș42 min drive‬

Room options

View all photos for Ocean View Junior Suite Double

Ocean View Junior Suite Double

Ocean View Junior Suite Double

9.6 out of 10
Exceptional
(14 reviews)
  • Ocean view
  • 61 sq m
  • Sleeps 4

View all photos for Ocean View Junior Suite King

Premium bedding, pillowtop beds, free minibar, in-room safe

Ocean View Junior Suite King

9.2 out of 10
Wonderful
(57 reviews)
  • Ocean view
  • 61 sq m
  • Sleeps 2

View all photos for Ocean Front Junior Suite Double

Ocean Front Junior Suite Double

Ocean Front Junior Suite Double

9.2 out of 10
Wonderful
(5 reviews)
  • Ocean view
  • 61 sq m
  • Sleeps 4

View all photos for Ocean Front Junior Suite King

Premium bedding, pillowtop beds, free minibar, in-room safe

Ocean Front Junior Suite King

9.6 out of 10
Exceptional
(83 reviews)
  • Ocean view
  • 61 sq m
  • Sleeps 2

View all photos for Ocean Front Luxury Suite King

Ocean Front Luxury Suite King

Ocean Front Luxury Suite King

9.2 out of 10
Wonderful
(16 reviews)
  • Ocean view
  • 71 sq m
  • Sleeps 2

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • Ocean view
  • 124 sq m
  • Sleeps 2

View all photos for Ocean View Swim Up Suite King

Ocean View Swim Up Suite King

Ocean View Swim Up Suite King

8.8 out of 10
Excellent
(11 reviews)
  • Ocean view
  • 79 sq m
  • Sleeps 2

View all photos for Junior Suite Double

Junior Suite Double

Junior Suite Double

9.0 out of 10
Wonderful
(16 reviews)
  • 61 sq m
  • Sleeps 4

View all photos for Junior Suite King

Junior Suite King

Junior Suite King

9.0 out of 10
Wonderful
(17 reviews)
  • 61 sq m
  • Sleeps 2

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About the area

Cancun

Beachfront retreat .Your stay at this Zona Hotelera property places you within 2 miles (3 km) of La Isla Shopping Mall and Forum By The Sea Mall. Also, Tortuga Beach is within 3 miles (5 km) and Iberostar Cancun Golf Course is within 6 miles (10 km).

What's nearby

  • NichuptĂ© Lagoon - 2 min walk - 0.2 km
  • La Isla Shopping Mall - 13 min walk - 1.1 km
  • Isla Dorada - 16 min walk - 1.4 km
  • Cancun Interactive Aquarium - 16 min walk - 1.4 km
  • Hotel Zone Beaches - 6 min drive - 2.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • â€ȘEl Mirador - ‬10 min walk
  • â€ȘSnack Grand Park - ‬9 min walk
  • â€ȘFlor De Sal - ‬9 min walk
  • â€ȘBubba Gump Shrimp Co. - ‬1 min walk
  • â€ȘTacos Villanos - ‬7 min walk

About this property

Hyatt Zilara Cancun - Adults Only - All Inclusive

4.5-star beachfront property near Tortuga Beach
Some rates at Hyatt Zilara Cancun - Adults Only - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hyatt Zilara Cancun - Adults Only - All Inclusive like an outdoor pool and a health club.

There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This luxury property also offers a hot tub, a steam room, and a garden. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

  • 1 building
  • 307 guestrooms or units
  • 8 levels
  • 6 dining venues
  • 5 bars or lounges
  • 6781 sq ft of conference space
  • 630 sq m of conference space
  • Built in 2007
  • Karaoke
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Hyatt Zilara Cancun - Adults Only - All Inclusive offers 307 accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The onsite spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Beach yoga
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Foosball table
  • Full-service spa
  • Health club
  • Hot tub
  • Karaoke
  • Outdoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

All Inclusive Hyatt
All Inclusive Hyatt Cancun
Cancun Zilara Hyatt
Hyatt All Inclusive
Hyatt Zilara
Hyatt Zilara All Inclusive
Hyatt Zilara Cancun
Zilara Hyatt
Zilara Hyatt Cancun
Royal Cancun Resort
Royal Hotel Cancun
The Royal Hotel Cancun
The Royal In Cancun Hotel Cancun
Hyatt Zilara Adults All Inclusive
Hyatt Zilara Cancun Adults
Hyatt Zilara Adults
Hyatt Zilara Cancun Adults All Inclusive All-inclusive property
Hyatt Zilara Cancun All Inclusive
Hyatt Zilara Adults All Inclusive All-inclusive property
Hotel Hyatt Zilara Cancun - All Inclusive - Adults Only Cancun
Cancun Hyatt Zilara Cancun - All Inclusive - Adults Only Hotel
Hyatt Zilara Cancun All Inclusive Adults Hotel
Hyatt Zilara All Inclusive Adults Hotel
Hyatt Zilara Cancun All Inclusive Adults
Hyatt Zilara Cancun All Inclusive
Hyatt Zilara All Inclusive Adults
Hotel Hyatt Zilara Cancun - All Inclusive - Adults Only
Hyatt Zilara Cancun - All Inclusive - Adults Only Cancun
Hyatt Zilara Cancun Adults Only All Inclusive
Hyatt Zilara Inclusive Adults

Frequently asked questions

How close is Hyatt Zilara Cancun - Adults Only - All Inclusive to the airport?

Hyatt Zilara Cancun - Adults Only - All Inclusive is 13.2 mi (21-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Zilara Cancun - Adults Only - All Inclusive?

As of Jun 12, 2026, prices found for a 1-night stay for 2 adults at Hyatt Zilara Cancun - Adults Only - All Inclusive on Jun 23, 2026 start from CA $618, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Zilara Cancun - Adults Only - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hyatt Zilara Cancun - Adults Only - All Inclusive.

How close is Hyatt Zilara Cancun - Adults Only - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hyatt Zilara Cancun - Adults Only - All Inclusive offer free breakfast?

Hyatt Zilara Cancun - Adults Only - All Inclusive does not offer free breakfast.

Is there a casino at Hyatt Zilara Cancun - Adults Only - All Inclusive?

No, there is no casino at this property, but PlayCity Casino (13-min drive) and Royal Yak Casino and Sports Book (14-min drive) are nearby.

What time is check-in at Hyatt Zilara Cancun - Adults Only - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Hyatt Zilara Cancun - Adults Only - All Inclusive?

This property offers free self parking and valet parking.

Does Hyatt Zilara Cancun - Adults Only - All Inclusive have a pool?

Hyatt Zilara Cancun - Adults Only - All Inclusive features an outdoor pool.

Does Hyatt Zilara Cancun - Adults Only - All Inclusive have a restaurant?

There are 6 onsite restaurants, offering options like Mexican cuisine, a beachfront location, and al fresco dining.

Does Hyatt Zilara Cancun - Adults Only - All Inclusive have a spa?

This property has a spa, which features Ayurvedic treatments, facials, and hydrotherapy.

How close is Hyatt Zilara Cancun - Adults Only - All Inclusive to downtown Cancun?

Hyatt Zilara Cancun - Adults Only - All Inclusive is 1.6 mi away from Avenida Kukulkan.

Hyatt Zilara Cancun - Adults Only - All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1197 out of 1542 reviews
Rating 8 - Good. 215 out of 1542 reviews
Rating 6 - Okay. 65 out of 1542 reviews
Rating 4 - Poor. 27 out of 1542 reviews
Rating 2 - Terrible. 38 out of 1542 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Karen Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Staff were wonderful especially our Butlers Omar, David and Migiel. Room was very clean and maid service was great. Restaurant options were very good as well as the outside areas by the pools were convenient for pool goers.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Leidy Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, delicious food, amazing staff.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Laura

Liked: Amenities
Excellent resort
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Ryan Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a excellent resort.
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for vacation with all inclusive.
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing and great location
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Meline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel nice beach and the stuff where very friendly
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
Beautiful location and was a great stay! Staff was the friendliest!
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Jasamine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, great staff!
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Brenda Baker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the staff excellent!
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

christa

Liked: Amenities
The beach was amazing and the service was top notch. The spa was also incredible!
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Joelle Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food - great shows - staff was amazing
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

KYOUNG JU

Liked: Cleanliness, staff & service, property conditions & facilities
Great! A resort
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing so was the food! close to the cancun airport a plus!
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Vinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the PERFECT hotel...LOVED everything about it!
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Alexzandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BEST RESORT EVER, staff was very helpful and I enjoyed the amenities!
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it, looking forward to my next stay after renovations!
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort, food, staff, beach
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Hae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining options and food are excellent and the staff are courteous and friendly!
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly, enjoying our stay.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Engelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service, dining, beach and the staf very very friendly.
Stayed 8 nights in Jan 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach, excellent food, wonderful service, and fabulous yoga and gym facilities.
Stayed 9 nights in Mar 2025
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facilities and service and food top notch. Highly recommend and will be out go to place in Cancun.
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay. Fantastic staff. Fantastic hotel.
Stayed 6 nights in Jan 2025
Verified

10/10 Excellent

Wilfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food and staff were amazing and we enjoy the convinced of the location. This is our 2nd stay at this resort!
Stayed 3 nights in Mar 2025