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Beach Palace - All Inclusive

4.0 star property
4-star beachfront property near Hotel Zone Beaches

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Photo gallery for Beach Palace - All Inclusive

Waterslide
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5 restaurants, breakfast, lunch, dinner served; international cuisine
1 bedroom, premium bedding, down comforters, free minibar
Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar

Explore the area

Map
Blvd Kukulcan Km 11.5, Hotelera Zone, Cancun, QROO, 77500
  • La Isla Shopping Mall
    ‪6 min walk‬
  • Cancun Interactive Aquarium
    ‪10 min walk‬
  • Cancun Convention Center
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Superior Deluxe Lagoon View

1 bedroom, premium bedding, down comforters, free minibar

Superior Deluxe Lagoon View

  • 41 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

1 bedroom, premium bedding, down comforters, free minibar

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

  • 99 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Deluxe Lagoon View - Kids & Teens Free

1 bedroom, premium bedding, down comforters, free minibar

Superior Deluxe Lagoon View - Kids & Teens Free

8.6 out of 10
Excellent
(81 reviews)
  • 41 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed

Superior Honeymoon Suite Ocean View - King Size Bed

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Family Deluxe - Kids & Teens Free

Superior Family Deluxe - Kids & Teens Free

Superior Family Deluxe - Kids & Teens Free

9.0 out of 10
Wonderful
(4 reviews)
  • 82 sq m
  • Lagoon view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Governor Suite Ocean View - King Size Bed

Safe

Superior Governor Suite Ocean View - King Size Bed

  • 59 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Deluxe Ocean View - Kids & Teens Free

Superior Deluxe Ocean View - Kids & Teens Free

Superior Deluxe Ocean View - Kids & Teens Free

8.2 out of 10
Very good
(16 reviews)
  • 41 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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Zona Hotelera
  • Pool
  • Hot tub
  • Spa
  • Kids pool
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The price is CA $214
CA $265 total
includes taxes & fees
Jul 30 - Jul 31
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About the area

Cancun

On the beach.With a stay at this Zona Hotelera property, you'll be within half a mile (1 km) of La Isla Shopping Mall and 3 miles (5 km) of Gaviota Azul Beach. West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and El Sol de Cancun are also within half a mile (1 km).

What's nearby

  • La Isla Shopping Mall - 6 min walk - 0.6 km
  • Cancun Interactive Aquarium - 10 min walk - 0.9 km
  • Forum Beach - 5 min drive - 2.9 km
  • Cancun Convention Center - 6 min drive - 3.2 km
  • Gaviota Azul Beach - 7 min drive - 3.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Duna Pool Bar - ‬11 min walk
  • ‪Andiamo - ‬6 min walk
  • ‪Los Chachalacos - ‬6 min walk
  • ‪Azulinda Cafe & Bar - ‬5 min walk

About this property

Beach Palace - All Inclusive

4-star beachfront property near Hotel Zone Beaches
Beach Palace - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Beach Palace - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and a steam room. Self parking and valet parking are free.

This 4-star Cancun property is smoke free.

  • 1 building
  • 287 guestrooms or units
  • 15 levels
  • 5 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Full breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
Beach Palace - All Inclusive offers 287 accommodations with free minibar items and safes. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. Smart televisions come with premium satellite channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Aerial view

Moon Palace Cancun - All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.1 out of 5, Very good, 2,771 reviews
The price is CA $707
CA $861 total
includes taxes & fees
Aug 3 - Aug 4
Moon Palace Cancun - All Inclusive

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 3 hot tubs
  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (35 inch wide door)
  • Handrails in stairways (39 inches high)
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • Smart TV with premium cable/satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Beach Palace - All Inclusive

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 26 per person (roundtrip)
  • Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)
  • Laundry fee: USD 315 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation.

This property requires a passport at check-in for travelers who are not citizens of Mexico.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Beach Palace
Beach Palace Cancun
Beach Palace Resort
Beach Palace Resort All Inclusive
Beach Palace Resort All Inclusive Cancun
Beach Palace Hotel Cancun
Beach Palace Resort All Inclusive All-inclusive property Cancun
Beach Palace Resort All Inclusive All-inclusive property

Beach Palace - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 628 out of 1153 reviews
Rating 8 - Good. 279 out of 1153 reviews
Rating 6 - Okay. 134 out of 1153 reviews
Rating 4 - Poor. 70 out of 1153 reviews
Rating 2 - Terrible. 42 out of 1153 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best resort I’ve stayed at in Cancun! The beds were really comfortable. The food was actually good! My kids loved the room service app and ordered soooo much room service. The pool facilities are kind of small and could use some rehab, but there was a crew out there cleaning it every single morning. The rooftop has two pools and two hot tubs, a full bar, and a grill where you can get something to eat. It’s a lovely spot to spend the day or night. It’s a smaller resort, but because it is small the staff quickly learned our preferences. My favorite staff member was Ernesto, who brought me mimosas at breakfast because he knew I liked them! I will absolutely stay here again!
Stayed 4 nights in May 2025

10/10 Excellent

Felisha

Stayed 4 nights in Apr 2025

8/10 Good

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This hotel is being shut down in September I believe to be remodeled. It’s old. I’d hold off on stay till the remodel. Staff was great. Food was alright but 5 out of 6 dinners took 90 mins to two hours out of the night so be ready. Also, cleaning services left our room door open. The hotel confirmed it was their staff that did it. They offered us $70 credit if we signed an NDA agreement. Yeah that’s not cool. Feel like they could have done better than that since they left all of our cash and passports open to anyone. Our room was also located in front of the elevators so many people had acess.

6/10 Okay

Monica

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was old need updating, bugs in my room and limited dining options.
Stayed 4 nights in Apr 2025

10/10 Excellent

Candie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Amazing stay. This is coming from someone well traveled. Food is good
Stayed 4 nights in Apr 2025

10/10 Excellent

Hemavathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for Vacation
Stayed 4 nights in Apr 2025

10/10 Excellent

Darlene

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Very family friendly, their app is easy to use and kiddos loved the room service.
Stayed 4 nights in Mar 2025

8/10 Good

Yahia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just had the most amazing first family vacation at Beach Palace Cancun, and we can’t thank the staff enough for their incredible hospitality! Our room was always spotless, thanks to the wonderful housekeeping team. The Coffee & Sweet House quickly became our favorite spot—our kids absolutely loved it! The international buffet was decent, but the Italian and Asian restaurants were truly outstanding. A special shoutout to the beach bar—the atmosphere was fantastic, and the staff was so welcoming. And we can’t forget Joshuan, our incredible waiter at the pool—thank you for everything, my friend! You made our experience even more special. The kids’ playroom was a huge hit, and the staff there was so friendly and engaging. Every detail of our stay was carefully taken care of, and it made our first trip to Cancun absolutely unforgettable. The only thing we hated about the place was the 90 minutes presentation at Moon palace grand and the rude staff there that were so rude and insisted on us buying the membership which we didn't want. We were on family vacation not buying stupid memberships!!!! This was the only bad experience we had. Thank you, Beach Palace Cancun team! We can’t wait to come back!

6/10 Okay

Stacy

Travelled with family
Liked: Cleanliness, staff & service
The view from our room was amazing. We loved the semi-heated pools. Where the resort falls short is the constant harassment by the sales staff to buy a “membership” which appears to a contract for a time share, the buffet is very small and the food was typically cold, the lack of service when calling for house keeping, fridge replenishment and luggage pick up. Beer at the bars and restaurants is only draft; the fridges have cans but we called for a fridge re-stock and no one ever came. When I say the salespeople are pushy, I mean it. There are about 6 to 8 sales people in the lobby area and we were solicited 6 times in 4 days. We were told the resort is being renovated and it’s definitely due. It’s very run down and the elevators did not meet the necessary requirements for the number of floors and rooms. Expect to wait at least 5 minutes or more for an elevator that is noisy, bumpy and kind of scary.
Stayed 4 nights in Mar 2025

6/10 Okay

Samer, Livonia

Travelled with family
Disliked: Amenities
The beach was amazing. It is one of the best beaches I have been on. That was the highlight of this place.
Stayed 5 nights in Mar 2025

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, friendly staff, excellent food!
Stayed 4 nights in Mar 2025

6/10 Okay

Tracy

Travelled with family
Liked: Staff & service
As soon as you check in they try to upsell you. The staff was great and accommodating. We were unable to easily get reservations for the sit down dining options.
Stayed 3 nights in Mar 2025

8/10 Good

Rachel Renee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property overall was great. Wish it had more kids activities. Food and drinks were great. Staff was very kind and attentive. Overall would recommend.
Stayed 6 nights in Mar 2025

8/10 Good

Sokol

Stayed 6 nights in Mar 2025

10/10 Excellent

Ashley

Stayed 3 nights in Jun 2024

10/10 Excellent

Ling

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 4 nights in Mar 2025

8/10 Good

Ramesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Jazmin, North Hollywood

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel offers variety of food options, beach is so nice, plenty of space outside with lots of chairs. Shows every night was cool.
Stayed 4 nights in Mar 2025

10/10 Excellent

Kristen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Amazing location. Amazing staff and services. We loved the pools and beach and facility layout. The shows were great. Awesome food. Very clean! Largest issues we had were with some of the dated aspects of the room. Our plumbing had a couple of issues. (That were sorted very quickly through the great staff and quick maitenence)
Stayed 8 nights in Mar 2025

10/10 Excellent

Scott

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Beach was great and accessible and pool area was great as well. Need to arrive early to get pool side chairs.
Stayed 5 nights in Mar 2025

8/10 Good

Erin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beach Palace had a beautiful beach. The property was very tight with not trees or greenary, however, they make very good use of the space they have. The pools are very run down. Great staff, great entertainment, very clean. Good was pretty good, not many choices for restaurants.
Stayed 10 nights in Mar 2025

6/10 Okay

Christopher

Stayed 1 night in Mar 2025

6/10 Okay

Justin K, Lakewood

Travelled with family and small children
Liked: Cleanliness, staff & service
The huge abandoned resort next door is an eye sore. It needs more dining options and updates
Stayed 7 nights in Mar 2025

10/10 Excellent

JENNIFER LYNN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time…will come back!
Stayed 6 nights in Mar 2025

8/10 Good

Erich Giovanni

Stayed 6 nights in Mar 2025