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4.1 out of 5

"We liked the adults only section. We didn’t like the food at any of the restaurants as they seemed bland. We also didn’t like the pressure of them wan ... " More

By a verified traveller on Mon 05 Jun 2023

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Hotel Description

5-star beachfront property near Delfines Beach

On the beach

Within a 10-minute walk of this Zona Hotelera property, you'll find Delfines Beach and Iberostar Cancun Golf Course. El Rey Ruins and Maya Museum of Cancun are also within 2 miles (3 km).

All-inclusive

This smoke-free property features a private beach, a golf course, and a full-service spa. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free valet parking. Enjoy the 2 outdoor tennis courts and get free self parking.

Junior Suite, Oceanfront (Panoramic)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 3 Max

Last Available Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, Oceanfront (Corner)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, Oceanfront (Promo)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, Oceanfront (Pure Wellness)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Coral Level at Iberostar Selection Cancún - Adults Only - All Inclusive ratings based on 38 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Coral Level at Iberostar Selection Cancún - Adults Only - All Inclusive

Everyone (16) Couples (13) Family (7)
1 out of 5

Posted by on 15 Jan. 2024

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1 out of 5
Suffered a slip and fall on the property, with no caution signage for wet floors. The post-injury Hotel is refusing to process a refund for a stay not used.

Posted by on 13 Nov. 2023

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Comment from Hotel Management

15 Nov. 2023 by Quality Manager

Firstly, we want to thank you for sharing your feedback with us. On the other hand, we truly regret reading about the incident you mentioned and we hope you are doing better now. Allow us to explain that we are fully committed to our guests and to their safety and well-being. It is important to say that our facilities comply with all the security and safety guidelines required by the pertinent authorities. We reiterate the seriousness with which Iberostar Hotels & Resorts takes all matters relating to the safety of our guests and our complete commitment to their well-being. Once again thank you again for contacting us.Attentively,

5 out of 5

Posted by on 18 Oct. 2023

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4 out of 5

Posted by , from Jersey city on 13 Oct. 2023

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3 out of 5

Posted by on 17 Aug. 2023

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5 out of 5

Posted by on 11 Jun. 2023

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4 out of 5
We liked the adults only section. We didn’t like the food at any of the restaurants as they seemed bland. We also didn’t like the pressure of them wanting us to invest in their “time share.” We did enjoy the company of many other people we met.

Posted by on 5 Jun. 2023

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5 out of 5
Wonderful

Posted by on 16 May 2023

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5 out of 5

Posted by on 10 Mar. 2023

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2 out of 5
Visited the property March 1st through March 5. On March 3rd, acquired food poisoning from something consumed at lunch from the buffet. Had to seek medical treatment on site and subsequently spent the remainder of the trip unable to walk or get out of bed unassisted.

Posted by on 6 Mar. 2023

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About the Coral Level at Iberostar Selection Cancun Adults Only - All Inclusive

Location Boulevard Kukulkán KM 17 B, Cancun, QROO 77500

All-inclusive Details

  • All onsite activities, and facilities and equipment included
  • All non-motorized water sports included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included

Property Features

Coral Level at Iberostar Selection Cancún - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply step outside to unwind on the property's beach. Enjoy a summer holiday at Coral Level at Iberostar Selection Cancún - Adults Only - All Inclusive, where you can work on your swing at the golf course or spend a pampering afternoon at the full-service spa. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. This all-inclusive property also offers an outdoor pool, outdoor tennis courts, and a sauna. Self parking and valet parking are free. This 5-star Cancun property is smoke free.

  • 156 guestrooms or units
  • 7 dining venues
  • 3 bars or lounges
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Swim-up bar

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Coral Level at Iberostar Selection Cancún - Adults Only - All Inclusive offers 156 air-conditioned accommodations with indoor private spa tubs and minibars. Rooms open to furnished balconies. Smart televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Private indoor spa tub
  • Private balcony (furnished)
  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Cable channels
  • Espresso maker
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Coral Level at Iberostar Selection Cancún - Adults Only - All Inclusive has 7 restaurants on site.

24-hour room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Thai massage
  • Sports massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at noon

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products. The property is professionally cleaned. Cashless payment methods are available for all transactions.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Minimum guest age is 18
  • Caters to adults only
  • Debit cards
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Food service has been amended for enhanced safety
  • Onsite COVID-19 testing (PCR) is available
  • Onsite COVID-19 testing (Antigen) is available
  • Reservations are required for onsite COVID-19 testing

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.57 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Iberostar Cancun Star Prestige All Inclusive Adults
  • Iberostar Star Prestige All Inclusive Adults
  • Iberostar Star Prestige Inclu
  • Iberostar Cancun Star Prestige All Inclusive Adults Only

You should know

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.