Live Aqua Cancun - Adults Only - All-Inclusive

5.0 star property
5-star beachfront property near Hotel Zone Beaches

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Photo gallery for Live Aqua Cancun - Adults Only - All-Inclusive

Aerial view
Executive lounge
7 outdoor pools, open 8:00 AM to 6:00 PM, cabanas (surcharge)
Lobby
8 restaurants, breakfast, lunch, dinner served; Mexican cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

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Blvd. Kukulcan KM.12.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Cancun Interactive Aquarium
    ‪2 min walk‬
  • Place, La Isla Shopping Mall
    ‪3 min walk‬
  • Place, Marlin Beach
    ‪6 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

Premium Room, 1 King Bed, Non Smoking, Garden View

9.4 out of 10
Exceptional
(42 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking, Garden View

9.6 out of 10
Exceptional
(21 reviews)
  • 34 sq m
  • Sleeps 3
  • 2 Double Beds

Premium Room, 1 King Bed, Non Smoking, Oceanfront

9.8 out of 10
Exceptional
(38 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking, Oceanfront

8.0 out of 10
Very good
(19 reviews)
  • 34 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Premium Room, 2 Double Beds, Terrace, Oceanfront

9.6 out of 10
Exceptional
(10 reviews)
  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Premium Room, 1 King Bed, Terrace, Oceanfront

9.2 out of 10
Wonderful
(10 reviews)
  • 43 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed, Non Smoking, Oceanfront (Aqua Club)

9.8 out of 10
Exceptional
(25 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking, Oceanfront (Aqua Club)

9.0 out of 10
Wonderful
(4 reviews)
  • 34 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Suite, 1 King Bed, Jetted Tub, Oceanfront (Aqua)

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Double Beds, Non Smoking, Ocean View

8.6 out of 10
Excellent
(7 reviews)
  • 34 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Premium Room, 1 King Bed, Non Smoking, Ocean View

8.0 out of 10
Very good
(23 reviews)
  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite (Honey Moon)

  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite (Tierra)

10.0 out of 10
Exceptional
(3 reviews)
  • 70 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite (Viento)

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, Partial Ocean View

9.0 out of 10
Wonderful
(6 reviews)
  • 33 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, Partial Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • 33 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Double Beds

Suite (Wellness Aqua)

  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Cancun

Beachside getaway.Within a 10-minute walk of this Zona Hotelera property, you'll find La Isla Shopping Mall and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Cancun Convention Center and Gaviota Azul Beach are also within 3 miles (5 km).

What's nearby

  • Cancun Interactive Aquarium - 2 min walk - 0.2 km
  • La Isla Shopping Mall - 3 min walk - 0.3 km
  • Marlin Beach - 6 min walk - 0.6 km
  • Cancun Convention Center - 8 min drive - 3.9 km
  • Gaviota Azul Beach - 8 min drive - 4.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪El Fish Fritanga - ‬6 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Don Julio Restaurant - ‬5 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Taco y Tequila - ‬6 min walk

About this property

Live Aqua Cancun - Adults Only - All-Inclusive

5-star beachfront property near Hotel Zone Beaches
Live Aqua Cancun - Adults Only - All-Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Live Aqua Cancun - Adults Only - All-Inclusive you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a hot tub, and a steam room. Free self parking and valet parking are available. A complete renovation of Live Aqua Cancun - Adults Only - All-Inclusive was completed in December 2019.

This 5-star Cancun property is smoke free.

  • 1 building
  • 371 guestrooms or units
  • 9 levels
  • 8 dining venues
  • 5 bars or lounges
  • Meeting rooms
  • 14564 sq ft of conference space
  • 1353 sq m of conference space
  • Built in 2005
  • Cooked-to-order breakfast (free)
  • Nightclub
  • Karaoke
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Live Aqua Cancun - Adults Only - All-Inclusive offers 371 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 65-inch Smart televisions come with premium cable channels.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Feel Harmony Spa has 4 treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to noon
  • 5 bars/lounges
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 7 outdoor pools
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Evening entertainment
  • Full-service spa
  • Gym
  • Hot tub
  • Karaoke
  • Nightclub
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (39 inches high)
  • Lever door handles
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • 65-inch smart TV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Dining table
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.31 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aqua All Inclusive
Aqua Cancun All Inclusive
Cancun All Inclusive Live Aqua
Cancun Aqua
Live Aqua Adults Only
Live Aqua Adults Only All Inclusive
Live Aqua Cancun Adults Only
Live Aqua Cancun All Inclusive
Live Cancun All Inclusive
Live Aqua Cancun Adults All Inclusive Hotel
Live Aqua Adults All Inclusive Hotel
Live Aqua Cancun Adults All Inclusive
Live Aqua Adults All Inclusive
Live Aqua Cancun Adults
Live Aqua Beach Resort Cancún Adults Only All Inclusive
Live Aqua Cancun Adults Only All Inclusive
Live Aqua Beach Resort Cancún All Inclusive Adults Cancun
Live Aqua Beach Resort Cancún All Inclusive Adults
Live Aqua Beach Cancún All Inclusive Adults Cancun
Live Aqua Beach Cancún All Inclusive Adults
Live Aqua Cancun Inclusive

Reviews

Live Aqua Cancun - Adults Only - All-Inclusive Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 1330 out of 1832 reviews
Rating 8 - Good. 271 out of 1832 reviews
Rating 6 - Okay. 151 out of 1832 reviews
Rating 4 - Poor. 40 out of 1832 reviews
Rating 2 - Terrible. 40 out of 1832 reviews

Reviews

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Sam

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The workers were amazing,,service was excellent and very friendly,,the only issue our group had. They advertised no reservations needed for any of their restaurants, however two times, we were told that it would be one to two before we could be seated,, however they were many tables available,,so I asked what about those empty table and they stated they were reserved for the suites,,, and they stayed empty for next hour. They could of served us but instead they left those tables for guest in the suites
Stayed 6 nights in Jul 2025

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old school updated property. Still some work to do, the food at all the of onsite restaurants was very good. Only two indoor, others open air, very hot. Plenty of pool area and seating, downside, they charge for a lot of the lounge beds around the pool, not so good. The lounge pool with swim up bar, only area where some of the beds are no charge, quiet and shady, our favorite area.
Stayed 5 nights in Jul 2025

10/10 Excellent

Brandi

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Live Aqua. The staff go above and beyond to make sure you have what you need and always make sure you feel well taken care of. From the moment you enter the doors to checkout, you are their priority. It is a beautiful resort and the food was absolutely amazing. Well done
Stayed 7 nights in Jul 2025

6/10 Okay

Stephanie

Disliked: Property conditions & facilities
Overall, the property is dated. Pool tiles where coming off, experienced shower leaks flooding the room for 2 days, rude dinner waiter, and food selections could be fresh. . However, the pool wait staff where wodnerful and friendly.
Stayed 3 nights in Jul 2025

8/10 Good

Charlie

Liked: Property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Lauren

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great resort and the staff were amazing. They provided great service and made us feel valued throughout our stay.
Stayed 5 nights in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't walk RUN! to book this resort! Everything was amazing!! From the room, to the food choices, to the staff etc etc!! Everything was amazing!! It was algae season so the beach would pile up with algae in it but the resort had someone cleaning it up as much as possible. The beach was still amazing outside of that!! Definitely would go again!! Amazing, amazing, amazing!!
Stayed 4 nights in Jul 2025

8/10 Good

Susan Kim, Lock Haven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful and everyone was very friendly. The pools were too hot and lots of seaweed the whole week. I would recommend it for anyone that wants a relaxing stay.
Stayed 6 nights in Jul 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

TZULING

Stayed 4 nights in Jul 2025

8/10 Good

Benjamin August

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

kim

Stayed 4 nights in Jun 2025

10/10 Excellent

Melissa De

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Service was phenomenal and the hotel was luxurious and clean. Would definitely stay again!
Stayed 5 nights in Jun 2025

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Will be back!
Stayed 3 nights in Jul 2025

8/10 Good

Kimberli

Stayed 3 nights in Jul 2025

10/10 Excellent

Ji Won

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Foods were great
Stayed 4 nights in Jul 2025

10/10 Excellent

Johanna

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

10/10 Excellent

Fiona

Stayed 3 nights in Jul 2025

10/10 Excellent

Ziaur

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great experience . Helpful and friendly staff, ambience, variety of food options (Italian, Indian fusion, Greek, and exotic cousins) from burgers, hotdogs, BBQ to most formal and in between. Breakfast at El Sieste( I hope I spelled it right) has endless options. Bars and room service 24 hours. Nice sea front but pools are better and more enjoyable. Special mentions-Carlos at Starbucks and Eden at Lobby bar for being extra courteous. Everything except SPA and a restaurant Carnivore - keep in mind I suggest that an efficient Taxi or shuttle service to and from airport be attached to the booking. We were forwarded to contact a taxi service that required 5 days notice. I would like to come back to Live Aqua for vacation again and strongly recommend it to friends, and anyone looking for relaxing time and resort experience
Stayed 6 nights in Jul 2025

2/10 Terrible

Qinxin

Stayed 7 nights in Jun 2025

8/10 Good

Elizabeth

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The property was very nice. The food was good. Not enough entertainment for our group.
Stayed 4 nights in Jul 2025

10/10 Excellent

Amber

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was amazing! The staff in the restaurants, bars, spa were all incredible. Not an unfriendly person there. This was our 2nd time here and we will be back.
Stayed 5 nights in Jul 2025

10/10 Excellent

Kalisha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
AMAZING STAY
Stayed 4 nights in Jul 2025