Haven Riviera Cancun - All Inclusive - Adults Only

5.0 star property
5-star beachfront property near Xoximilco

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Photo gallery for Haven Riviera Cancun - All Inclusive - Adults Only

4 outdoor pools, free cabanas, pool umbrellas
Property video
7 restaurants, breakfast, lunch served; local and international cuisine
4 outdoor pools, free cabanas, pool umbrellas
Serenity Club Partial Ocean View 2 Queen Beds Junior Suite | Balcony view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included

Explore the area

View in a map
Ctra. Federal 307, Chetumal - Pto, Juarez, KM 335, Puerto Morelos, Cancun, QROO, 77569
  • Place, Arrecife de Puerto Morelos National Park
    ‪2 min walk‬
  • Place, Delfines Beach
    ‪27 min drive‬
  • Place, La Isla Shopping Mall
    ‪37 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬

Room options

Junior Suite Garden View

9.2 out of 10
Wonderful
(44 reviews)
  • 56 sq m
  • Sleeps 3
  • 1 King Bed
  • Garden view

Junior Suite, 1 King Bed, Balcony, Partial Ocean View

9.4 out of 10
Exceptional
(341 reviews)
  • 63 sq m
  • Sleeps 2
  • 1 King Bed
  • Partial ocean view

Romance Junior Suite Partial Ocean View

9.6 out of 10
Exceptional
(38 reviews)
  • 63 sq m
  • Sleeps 2
  • 1 King Bed
  • Partial ocean view

Junior Suite, 1 King Bed, Garden View (Swim out)

9.4 out of 10
Exceptional
(36 reviews)
  • 56 sq m
  • Sleeps 3
  • 1 King Bed
  • Garden view

Junior Suite Swim-Out Partial Ocean View

9.6 out of 10
Exceptional
(68 reviews)
  • 63 sq m
  • Sleeps 2
  • 1 King Bed
  • Partial ocean view

Romance Junior Suite Swim-Out Partial Ocean View

9.6 out of 10
Exceptional
(58 reviews)
  • 63 sq m
  • Sleeps 2
  • 1 King Bed
  • Partial ocean view

Serenity Club Junior Suite Ocean Front

9.6 out of 10
Exceptional
(82 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Ocean view

Serenity Club Romance Jr Suite Ocean Front

9.6 out of 10
Exceptional
(20 reviews)
  • 56 sq m
  • Sleeps 2
  • 1 King Bed
  • Sea view

Serentiy Club Junior Suite Swim Out Ocean Front

9.6 out of 10
Exceptional
(31 reviews)
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

Serenity Club, Romance Junior Suite, Swim Out, Ocean Front

9.6 out of 10
Exceptional
(44 reviews)
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

Serenity Club, One Bedroom, Master Suite, Ocean Front

10.0 out of 10
Exceptional
(14 reviews)
  • 116 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Ocean view

Serenity Club, Two Bedroom, Master Suite, Ocean Front

8.8 out of 10
Excellent
(3 reviews)
  • 168 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Ocean view

Presidential Suite (Serenity Club Ocean Front)

10.0 out of 10
Exceptional
(1 review)
  • 228 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Ocean view

Pure Wellness Junior Suite Partial Ocean View

9.6 out of 10
Exceptional
(13 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Partial ocean view

Serenity Club Partial Ocean View King Bed Junior Suite

9.8 out of 10
Exceptional
(11 reviews)
  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Partial ocean view

Serenity Club Ocean View King Bed Junior Suite

9.4 out of 10
Exceptional
(18 reviews)
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Ocean view

Serenity Club Ocean View 2 Queen Beds Junior Suite

7.8 out of 10
Good
(11 reviews)
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Ocean view

Serenity Club Partial Ocean View 2 Queen Beds Junior Suite

10.0 out of 10
Exceptional
(7 reviews)
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Partial sea view

Serenity Club Swim Out Partial Ocean View King Bed Junior Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Partial sea view

Serenity Club Swim Out Partial Ocean View 2 Queen Beds Junior Suite

10.0 out of 10
Exceptional
(6 reviews)
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Partial sea view

Junior Suite, 2 Double Beds, Partial Ocean View

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

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About the area

Cancun

Beachside getaway.At this Cancun property, you'll be within 6 miles (10 km) of Xoximilco and 16 miles (25 km) of Delfines Beach. Puerto Morelos Beach and El Rey Ruins are within 16 miles (25 km).

What's nearby

  • Arrecife de Puerto Morelos National Park - 2 min walk - 0.2 km
  • El Rey Ruins - 27 min drive - 18.3 km
  • Delfines Beach - 27 min drive - 18.6 km
  • Aquaworld - 32 min drive - 22.8 km
  • La Isla Shopping Mall - 37 min drive - 26.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • ‪Grand Lobby Bar - ‬13 min drive
  • ‪The Grill - ‬15 min drive
  • ‪Boulangerie - ‬13 min drive
  • ‪Lobby Bar - ‬14 min drive
  • ‪Grand Central Buffet - ‬14 min drive

About this property

Haven Riviera Cancun - All Inclusive - Adults Only

5-star beachfront property near Xoximilco
Haven Riviera Cancun - All Inclusive - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the complimentary cabanas and sun loungers for a relaxing day at the beach. At Haven Riviera Cancun - All Inclusive - Adults Only you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 8 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers outdoor tennis courts, a 24-hour fitness center, and a hot tub. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Cancun property.

  • 435 guestrooms or units
  • 7 dining venues
  • 3 bars by the pool
  • 3 swim-up bars
  • 8 bars or lounges
  • Meeting rooms
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Built in 2018
  • Buffet breakfast (free)
  • Nightclub
  • Karaoke
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Coffee shop
Haven Riviera Cancun - All Inclusive - Adults Only offers 435 accommodations with free minibar items and espresso makers. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 3 poolside bars
  • 3 swim-up bars
  • 7 restaurants
  • 8 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • 24-hour pool access
  • 4 outdoor pools
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Full-service spa
  • Golf carts
  • Hot tub
  • Karaoke
  • Nightclub
  • Outdoor pickleball court
  • Outdoor tennis court
  • Pilates classes
  • Table tennis
  • Tennis lessons
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch flat-screen TV with cable channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Haven Riviera Cancun - All Inclusive - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access is available 24-hours a day.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun Resort All Inclusive Adults Puerto Morelos
Haven Riviera Cancun Resort All Inclusive Adults
Haven Riviera Cancun All Inclusive Adults Puerto Morelos
Haven Riviera Cancun All Inclusive Adults
Haven Riviera Cancun Inclusive
Haven Riviera Cancun All Inclusive Adults Only
Haven Riviera Cancun - All Inclusive - Adults Only Cancun
Haven Riviera Cancun Resort SPA All Inclusive Adults Only
Haven Riviera Cancun All Inclusive All Inclusive Adults Only

Haven Riviera Cancun - All Inclusive - Adults Only Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 3652 out of 4945 reviews
Rating 8 - Good. 838 out of 4945 reviews
Rating 6 - Okay. 258 out of 4945 reviews
Rating 4 - Poor. 96 out of 4945 reviews
Rating 2 - Terrible. 101 out of 4945 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Rochelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing resort. Everything is very clean, food was great and staff was all super friendly.
Stayed 4 nights in Dec 2025

10/10 Excellent

Dewey Dan

Liked: Cleanliness, amenities, property conditions & facilities
Yes!
Stayed 4 nights in Dec 2025

10/10 Excellent

TRISHA LYNN

Stayed 7 nights in Dec 2025

10/10 Excellent

Ryan

Stayed 2 nights in Dec 2025

10/10 Excellent

Aaron Parker

Stayed 10 nights in Nov 2025

10/10 Excellent

David, Racine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Oct 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and pool were clean! Food was excellent except for the Italian restaurant which was not great!
Stayed 7 nights in Oct 2025

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa was amazing. The pools were nice. Service was slower at the quiet pools
Stayed 7 nights in Oct 2025

8/10 Good

Claudeline

Travelled with partner
Disliked: Property conditions & facilities
It was alright. Our expectations were higher but it did what it needed to do. The food is not the greatest but you won’t starve.
Stayed 8 nights in Oct 2025

10/10 Excellent

Ramona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so attentive.
Stayed 4 nights in Oct 2025

6/10 Okay

Gagandeep, Abbotsford

Liked: Cleanliness, property conditions & facilities
The electricity went down for this resort for few minutes in the evening. Top shelf premium liquor is only for serinty members only. Washroom cleanliness could have been better.
Stayed 6 nights in Oct 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Destiny

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for couples and cousin trip
Stayed 3 nights in Oct 2025

10/10 Excellent

George James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool, great staff, food so so except for the tacos at the pool they were delish.
Stayed 3 nights in Oct 2025

10/10 Excellent

Harriet Jacqueline

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has become our favorite. It was a no brainer to come back with friends and family for my 60th birthday. We did the Serenity Club, which is highly recommended . The rooms are beautiful, spacious and clean. The dining and spa are beyond 5 stars. But, most important, the people are incredible, attentive, and friendly. They go above and beyond. Candido took such good care of us and was a phone call away. He was so nice, knowledgeable, and fun. He made sure my birthday was perfect. We loved him! This resort is elevated, luxurious, and an experience. You must do the Chef’s Table. We can’t wait to go back!
Stayed 6 nights in Sep 2025

10/10 Excellent

Justin

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a fantastic experience at this hotel. The all-inclusive value is substantial and we highly recommend a stay here. The resort had many amenities as advertised. The staff was friendly and helpful. The food was great and there were many options available for dining. Shuttles were easy to reserve and timely. The resort uses a reputable company for transportation and it was easy to set up. The resort also offers options available for excursions, which I highly recommend.
Stayed 7 nights in Oct 2025

10/10 Excellent

Sandra, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love to stay at the hotel, staff was magnificent and very attentive many amenities and the food excellent
Stayed 4 nights in Aug 2025

10/10 Excellent

Amanda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had my sons wedding here it was beautiful
Stayed 7 nights in Oct 2025

10/10 Excellent

Karla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Haven is an amazing place. It was our 3rd visit and we have already booked for February 2026. The staff are amazing and nothing is too much trouble. Nacho our butler was amazing and very attentive. The food was amazing and the pools are great. Pedro was amazing at the Serenity Pool - best bar tender ever.
Stayed 7 nights in Oct 2025

10/10 Excellent

Unity

Stayed 7 nights in Aug 2025

10/10 Excellent

Eric W

Liked: Cleanliness, staff & service
This is our second time visiting. We loved it so much the first time that we had to come back. I even recommend it to my best friend who just returned home. He said he loved it.
Stayed 5 nights in Oct 2025

10/10 Excellent

Qiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Kristi

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved Haven. The staff were top notch. The room was great, the pool was perfect. We enjoyed all of the food options.
Stayed 7 nights in Oct 2025

10/10 Excellent

Tracy Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful! We enjoyed the food and the variety of choices. The staff were amazing and very friendly.
Stayed 7 nights in Oct 2025

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness
Had a wonderful time at Haven. Service was exceptional. Loved our Butler - Nacho
Stayed 9 nights in Oct 2025