"The place is outstanding! Amazing resort, best staff I’ve encountered, super clean! Food was beautiful not the best in taste But ok and pretty. JC the ... " More
Beachside getaway
A stay at this property places you within half a mile (1 km) of Costa Occidental de Isla Mujeres National Park and 6 miles (10 km) of Cancun Country Club. Ventura Park Cancun is within 9 miles (15 km) and Delfines Beach is within 12 miles (20 km).
All-inclusive
This all-inclusive property features a full-service spa, a nightclub, and 5 restaurants. Relax with free beach cabanas and sun loungers, and cool off with a drink at the beachside bar. Enjoy the 3 outdoor pools and free perks like buffet breakfast and valet parking.
Free WiFi, comfy beds
Boasting comforts such as pillowtop beds and premium bedding, the 333 guestrooms offer thoughtful touches like free minibar items and espresso makers. Flat-screen TVs come with cable channels, and other amenities include free WiFi and furnished balconies or patios.
24 Feb. 2021 by Haven Riviera Cancún
We sincerely thank you the moment you have taken to tell us more about your stay at our resort. On your kind comments about JC Victor, we will be glad to share all your positive words with our staff. Your remarks and suggestions have been shared with key positions in our organization; in order to implement adjustments that enable us to improve our service. We will be happy to have the opportunity to welcome you back again in the near future to provide you with a stay that meets all your expectations. Cordially, Vielka Treviño Guest Relations Manager Haven Riviera Cancún Resort & SPA
20 Feb. 2021 by Haven Riviera Cancún
Dear Guest. Thank you for your preference, we have received your comments and feedback of your recent stay and we want to thank you, for the opportunity and preference you have given us to host your last holidays. We regret not being able to fully exceed your expectations, we will work to improve our measures of service, your wellbeing and satisfaction it's one of our most important goals. We hope you give us the opportunity to serve you once again in the future in Haven Riviera Cancun. Kind regards.
19 Jan. 2021 by Haven Riviera Cancún
Dear Bridgette. Thank you for your preference, we have received your comments and feedback of your recent stay and we want to thank you, for the opportunity and preference you have given us to host your last holidays. We regret not being able to fully exceed your expectations, we will work to improve our measures of service, your wellbeing and satisfaction it's one of our most important goals, We hope you give us the opportunity to serve you once again in the future in Haven Riviera Cancún. Kind regards.
11 Jan. 2021 by Haven Riviera Cancún
Dear Guest. Thank you for your preference, we have received your comments and feedback of your recent stay and we want to thank you, for the opportunity and preference you have given us to host your last holidays. We regret not being able to fully exceed your expectations, we will work to improve our measures of service, your wellbeing and satisfaction it's one of our most important goals. We hope you give us the opportunity to serve you once again in the future in Haven Riviera Cancún. Kind regards.
4 Dec. 2020 by Haven Riviera Cancún
Thank you for your preferrence, we are delighted that we sur pass your expectation, we will be very happy to receive you again, in Haven Riviera Cancún.
4 Dec. 2020 by Haven Riviera Cancún
Estimada Yirsi, Gracias por su preferencia, lamentamos no haber podido superar del todo con sus expectativas, agradecemos infinitamente sus comentarios trabajaremos para mejorar nuestras actividades diarias a si como la variedad en la música de nuestras instalaciones, esperamos nos brinde la oportunidad de servirle una vez más en un futuro no muy lejano, estaremos más que felices de darle la bienvenida nuevamente a Haven Riviera Cancún.
7 Mar. 2020 by Vanessa Tabibnia
Dear guest, Thank you for being part of the Haven experience and for dropping us your feedback. It is our pleasure to see you had a great time at our beautiful resort, we are hoping to meet you again in a near future. We remain at your service, Vanessa Tabibnia Guest Service Manager Haven Riviera Cancun Resort & Spa
10 Mar. 2020 by Vanessa Tabibnia
Dear guest, We appreciate the time taken to share your feedback with us. It is a great pleasure to see you were delighted by our beautiful resort and delicous culinary experience. We certainly hope to have you back soon. It has been our pleasure! Cordially, Vanessa Tabibnia Guest Service Manager Haven Riviera Cancun Resort & Spa
20 Feb. 2020 by Vanessa Tabibnia
Dear guest, We truly thank you for taking the time to share your incredible review. It is our pleasure to know you loved our beautiful resort and all our facilities. We thank you a lot for staying with us and we will be more than glad to have you again with us! Best regards, Vanessa Tabibnia Guest Service Manager Haven Riviera Cancun Resort & Spa
Haven Riviera Cancun Resort & SPA All Inclusive- Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Enjoy the complimentary cabanas and sun loungers for a relaxing day at the beach. At Haven Riviera Cancun Resort & SPA All Inclusive- Adults Only you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 8 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers an outdoor tennis court, a 24-hour fitness center, and a spa tub. Free self parking and valet parking are available. Smoking is allowed in designated areas at this 4.5-star Puerto Morelos property.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Haven Riviera Cancun Resort & SPA All Inclusive- Adults Only offers 333 accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.
Guests are served free buffet breakfast daily from 6:30 AM to 10:00 AM.
Flavours - Overlooking the pool and garden, this restaurant specializes in local and international cuisine and serves breakfast only.
Agua Bendita - Overlooking the garden, this theme restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Olios - Overlooking the ocean and pool, this fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.
Vora Mar - Overlooking the ocean, this restaurant specializes in seafood and serves lunch and dinner. Open daily.
Satsu - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.
Special check-in instructions:
Front desk staff will greet guests on arrival.
This property offers health screenings for COVID-19 onsite. Antigen screening is available at no charge. PCR screening is available for a surcharge. Guests should contact the concierge upon arrival to schedule departure health screenings.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
The property is a member of Preferred Hotels & Resorts.