The Royal Sands Resort & Spa All Inclusive

4.0 star property
4-star beachfront property near Delfines Beach

Choose dates to view prices

Photo gallery for The Royal Sands Resort & Spa All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
Exterior
Microwave, coffee/tea maker, cleaning supplies
Interior
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Room service
  • Housekeeping

Explore the area

Map
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Cancun Interactive Aquarium
    ‪16 min walk‬
  • La Isla Shopping Mall
    ‪18 min walk‬
  • Aquaworld
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪23 min drive‬

Room options

Junior Suite, 2 Double Beds, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Deluxe Suite, 1 Bedroom

  • 88 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

Junior Suite - Two Children

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 2 Bedrooms

  • 128 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

Deluxe Suite, 2 Bedrooms, Beachfront

  • 128 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

Deluxe Suite, 1 Bedroom, Beachfront

  • 88 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

Junior Suite, Beachfront

  • 40 sq m
  • Beach view
  • Sleeps 2
  • 2 Double Beds

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About the area

Cancun

On the beach.Your stay at this Zona Hotelera property places you within 3 miles (5 km) of La Isla Shopping Mall and Delfines Beach. Luxury Avenue Shopping Mall and Kukulcan Plaza Shopping Mall are also within half a mile (1 km).

What's nearby

  • Marlin Beach - 10 min walk - 0.9 km
  • Cancun Interactive Aquarium - 16 min walk - 1.4 km
  • La Isla Shopping Mall - 18 min walk - 1.5 km
  • Aquaworld - 2 min drive - 2.2 km
  • Delfines Beach - 5 min drive - 5.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪La Veranda - ‬1 min walk
  • ‪Ilios Restaurant - ‬13 min walk
  • ‪Taboo Cancun - ‬1 min drive
  • ‪Hacienda Sisal - Mexican Restaurant Cancun - ‬2 min walk
  • ‪Porfirio's Cancun - ‬10 min walk

About this property

The Royal Sands Resort & Spa All Inclusive

4-star beachfront property near Delfines Beach
Some rates at The Royal Sands Resort & Spa All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At The Royal Sands Resort & Spa All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar, and a bar/lounge. WiFi is free in public spaces. This beach property also offers a complimentary children's club, a children's pool, and outdoor tennis courts.

Smoking is allowed in designated areas at this 4-star Cancun property.

  • 340 guestrooms or units
  • 9 levels
  • 15 buildings
  • 4 dining venues
  • 2 bars by the pool
  • Built in 2000
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Swim-up bar
The Royal Sands Resort & Spa All Inclusive offers 340 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free extended parking on site

Food and drink

  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Health club
  • Paddleboard
  • Playground
  • Shopping
  • Snorkeling
  • Tennis lessons

Accessibility

  • Elevator

Room amenities

Entertainment

  • 43-inch flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Royal Sands Resort & Spa All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation
  • A tax is imposed by the city: USD 4.14 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property

The Royal Sands Resort & Spa All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1529 out of 2636 reviews
Rating 8 - Good. 589 out of 2636 reviews
Rating 6 - Okay. 308 out of 2636 reviews
Rating 4 - Poor. 105 out of 2636 reviews
Rating 2 - Terrible. 105 out of 2636 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ana, Aurora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and view and access to the beach stunning loved this Hotel would definitely stay here again!!
Stayed 5 nights in May 2025

4/10 Poor

Aidee

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
I am never coming back to this resort. The food was not good. I barely ate. I ended up buying snacks from the convenient store because I did not eat much. The customer service was really bad. If you are not white, you will be treated poorly. Very disappointed…
Stayed 4 nights in Apr 2025

6/10 Okay

scott

Stayed 4 nights in Apr 2025

6/10 Okay

scott

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Room was great for a family! It was pretty annoying that you’d have to give your room card every time you ordered a drink at the swim up bar or restaurant. Service was very slow so we ended up waiting a long time each time to get are key card back. If they’d remove the card issue the resort would have been a lot better.

10/10 Excellent

DAVID, CARMEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just returned from the RS on Saturday April 12 after a 7-night stay in an ocean front 1-bedroom deluxe suite. Now before I go into this review, I'll say that your experience is going to be decided by your expectations before you arrive. We have been to 7 or 8 resorts in Cancun from the top down to the bottom, so we know what we like and what's value for money. This place is fantastic. No you don't get a grand marble entrance / reception area but it's nice and very clean. The food is VERY GOOD for all inclusive. Especially the room service and the food from the pool bar. The shrimp tacos are the best I've ever had. The phase 1 pool is massive, plenty of room for everyone during our stay. The beach is beautiful, lovely white sandy beach with 3-400 feet of turquoise water in front of you. Drinks service to the beach was as good as around the pool, it helps if you drop them a $20 right off the bat. The servers are very friendly and very willing to help with any request. The buffet has a decent selection of food, very tasty. It is a bit dated in decor, but I don't see the value in paying more for fancy stuff I'm looking at for 15-20 mins a day. The food is good, that's what matters. We have already booked to go back in August this year and will probably make this our new vacation spot for the foreseeable future. Finally, it's not a Hyatt Zilara, not many are, so if you want the top end with all the frills you'll be disappointed. This is a SOLID resort when others are not.
Stayed 7 nights in Apr 2025

10/10 Excellent

BEKTOSH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE HOTEL FOR VACATION
Stayed 3 nights in Apr 2025

10/10 Excellent

Scott Matthew

Stayed 8 nights in Mar 2025

4/10 Poor

Lori

Travelled with family
Disliked: Amenities, property conditions & facilities
Property is dated and pool and pool bars close at 6pm! Food is not good at all and not enough choices. Older clientele and service is weak. Everything requires room service so you have to tip every time you turn around. Very annoying
Stayed 7 nights in Feb 2025

6/10 Okay

Miel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Slow service around property and all inclusive was a hassle with having to give your room key at lunch or dinner or even at some bars and then waiting to get it back. Also all inclusive was not really all inclusive as there was a lot that had sur charges.
Stayed 1 night in Mar 2025

10/10 Excellent

George

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the room, cleanliness, and staff. The pools and beach were amazing. The children’s slides were so much fun and it is a perfect choice for a family. The only thing we did not like was the reservation times for dinner. Unless you are a member you get whatever times are left over for the specialty restaurants. Usually, being 8:30 and 9pm. Too late for our family.
Stayed 5 nights in Mar 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the family atmosphere - we’ll be back and bring my mom next time!
Stayed 5 nights in Mar 2025

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful trip cant wait to go back
Stayed 5 nights in Mar 2025

8/10 Good

Lake

Liked: Cleanliness, staff & service
We booked this property for a quick 2 day stay the week before the trip. The staff is AMAZING. Everyone is so kind and treats you like family. Truly is a lovely resort. I will definitely be back to bring my husband and toddler along next time!
Stayed 2 nights in Mar 2025

10/10 Excellent

Otilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Shawn, Eagan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was clean and had a beautiful layout with plenty of pools, dining options, and beach access. The staff providing services, food, and drinks were all excellent. I cannot rate the property more than four stars, however, for two reasons: First, it’s now owned by Holiday Inn Vacation Clubs which appears to be a timeshare business. This means that, if your stay crosses over a Saturday, you will likely have to change rooms to accommodate Saturday check-ins. This is in the fine print of the reservation but should be more explicit that it will likely happen. The room we were moved to did not have as nice a view or as good water pressure as the first room. Second, the concierge accompanied us to our room upon check-in to give us the lay of the land and a map, explain the food options, etc., which was fine. But then she also tried to sell us excursions and get us to attend a timeshare owner meeting. I’m sure it’s her job, but it could be done more tactfully without the concierge following us into our room and sitting down with us at the dining room table. The food was decent but not as good as some of the other premium all-inclusives I have stayed in. Not the resort’s fault, but the sea in this location is not calm, die to the deep water and winds. We did have two calm days out of the five we were there. The resort does offer a shuttle to another property with a calmer, shallow beach. All in all, a property with great facilities and service.
Stayed 4 nights in Mar 2025

2/10 Terrible

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
top drawer..we had 2 bdr/2bth suite..lots of room...plenty of places to eat...VG food choices VG food,,,great room service...room bar fully stocked daily,,,staff super types.always smiling...we would go again in a minute
Stayed 9 nights in Mar 2025

10/10 Excellent

shawn

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 6 nights in Mar 2025

10/10 Excellent

Zach D

Stayed 7 nights in Feb 2025

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well maintained and in a beautiful location. It would be nice if things stayed open later and there were more activities
Stayed 7 nights in Feb 2025

4/10 Poor

Paula

Stayed 5 nights in Feb 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

scott

Stayed 5 nights in Mar 2025

10/10 Excellent

Hailey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family relaxing vacation. Resort has everything we needed. Family of 6 with 4 kids under 7 and there was something for everyone
Stayed 7 nights in Feb 2025

10/10 Excellent

MARCIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an enjoyable and relaxing time. Love the layout of the resort.
Stayed 4 nights in Jan 2025