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Moon Palace Nizuc - All inclusive

Property class: 5 and above
Family-friendly stay near Moon Palace Golf Club

Choose dates to view prices

Photo gallery for Moon Palace Nizuc - All inclusive

A resort pool area with a water slide, lounge chairs, and a sunset view.
Property video
A modern hotel room with a dining area, a sofa, a coffee table, and a view of the ocean.
A sunlit outdoor lounge area with white furniture, blue cushions, and umbrellas providing shade.
A bar area with a large, ornate chandelier, multiple bar stools, and a variety of bottles on the counter.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • All-inclusive
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Cancun-Chetumal Km. 340, Riviera Maya, Cancun, QROO, 77500
  • Place, Moon Palace Golf Club
    ‪1 min walk‬
  • Place, Arrecife de Puerto Morelos National Park
    ‪5 min walk‬
  • Place, Delfines Beach
    ‪27 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬

Room options

View all photos for Superior Deluxe Garden View - Kids & Teens Free

A hotel room with a large bed, a desk, a chair, a TV, and a bathroom with a bathtub and a large window.

Superior Deluxe Garden View - Kids & Teens Free

8.6 out of 10
Excellent
(67 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Deluxe Ocean View - Kids & Teens Free

A modern hotel room with a large bed, a sitting area, a bathtub, and a view of the ocean.

Superior Deluxe Ocean View - Kids & Teens Free

8.4 out of 10
Very good
(18 reviews)
  • Partial ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean Front - King Size Bed

A hotel room with a large bed, a desk, a bathtub, and a view of the ocean.

Superior Honeymoon Suite Ocean Front - King Size Bed

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Ocean Front - Kids & Teens Free

A hotel room with a large bed, a bathtub, a vanity with a mirror, and a view of the ocean.

Superior Deluxe Ocean Front - Kids & Teens Free

9.0 out of 10
Wonderful
(12 reviews)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Governor Suite Ocean View - King Size Bed

A modern hotel room with a large bed, a sitting area with a view of the ocean, a private balcony with a pool, and a television displaying the hotel name.

Superior Governor Suite Ocean View - King Size Bed

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 90 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Superior Family Suite Garden View - Kids & Teens Free

A hotel room with two beds, a large window, a TV, a bathroom, and a balcony.

Superior Family Suite Garden View - Kids & Teens Free

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana

A hotel room with a large bed, a desk, a chair, a TV, and a bathroom with a bathtub and a large window.

Superior Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Three Bedroom Villa

A hotel room with a large bed, a desk, a bathtub, and a view of the ocean.

Three Bedroom Villa

  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

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Hilton Cancun, an All-Inclusive Resort

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  • Pool
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About the area

Cancun

Oceanside stay.You'll be within half a mile (1 km) of Moon Palace Golf Club and 9 miles (15 km) of Riviera Cancun Golf Resort. Delfines Beach is within 12 miles (20 km) and Maya Museum of Cancun is within 16 miles (25 km).
View more Resorts in CancunOpens in a new window

What's nearby

  • Moon Palace Golf Club - 1 min walk - 0.0 km
  • Arrecife de Puerto Morelos National Park - 5 min walk - 0.4 km
  • Riviera Cancun Golf Resort - 8 min drive - 4.2 km
  • Delfines Beach - 27 min drive - 25.5 km
  • La Isla Shopping Mall - 35 min drive - 33.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Lobby Bar - ‬2 min walk
  • ‪Digit Bar - ‬19 min drive
  • ‪Grand Lobby Bar - ‬18 min walk
  • ‪Aroma Café - ‬19 min drive
  • ‪Boulangerie - ‬19 min walk

About this property

Moon Palace Nizuc - All inclusive

Family-friendly stay near Moon Palace Golf Club
Moon Palace Nizuc - All inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Moon Palace Nizuc - All inclusive, you'll find a full-service spa, a golf course, and 3 outdoor swimming pools. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is served, and guests can also enjoy a free manager's reception. Public spaces have free WiFi.

A children's pool, a fitness center, and spa services are also featured at the luxury Moon Palace Nizuc - All inclusive. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this Mediterranean Cancun property.

  • 709 guestrooms or units
  • 3 levels
  • 34 buildings
  • 6 dining venues
  • 4 bars or lounges
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Lockers available
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Moon Palace Nizuc - All inclusive offers 709 accommodations with indoor private hot tubs and minibars. Rooms open to balconies. Memory foam beds feature down comforters and premium bedding. 47-inch Smart televisions come with digital channels and Netflix. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

AWE Spa has 36 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

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  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.2 out of 5, Very good, 3,099 reviews
The price is CA $490
CA $600 total
includes taxes & fees
Oct 27 - Oct 28
Moon Palace Cancun - All-Inclusive

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 26 per person (roundtrip)
  • Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 005-007-000963/2025

We should mention

  • Pool access available from 7:00 AM to 7:00 PM.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

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Frequently asked questions

How close is Moon Palace Nizuc - All inclusive to the airport?

Moon Palace Nizuc - All inclusive is 7.7 mi (18-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Moon Palace Nizuc - All inclusive?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at Moon Palace Nizuc - All inclusive on Oct 26, 2026 start from CA $490, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Moon Palace Nizuc - All inclusive have an airport shuttle?

Moon Palace Nizuc - All inclusive offers an airport shuttle 24 hours a day, on request, for a charge of USD 26 per person, roundtrip.

Does Moon Palace Nizuc - All inclusive offer free breakfast?

Yes, Moon Palace Nizuc - All inclusive offers free breakfast.

What time is check-in at Moon Palace Nizuc - All inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Does Moon Palace Nizuc - All inclusive have a pool?

Moon Palace Nizuc - All inclusive features 3 outdoor pools and a children's pool. Guests can enjoy pool access from 7:00 AM to 7:00 PM.

Does Moon Palace Nizuc - All inclusive have a restaurant?

There are 6 onsite restaurants, offering options like Mexican cuisine, pool views, and brunch.

Does Moon Palace Nizuc - All inclusive have a spa?

Pamper yourself with a day at AWE Spa, where you can enjoy deep-tissue massages, body treatments, and body scrubs.

How close is Moon Palace Nizuc - All inclusive to downtown Cancun?

Moon Palace Nizuc - All inclusive is 12.1 mi away from Cancun.

Moon Palace Nizuc - All inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 659 out of 1018 reviews
Rating 8 - Good. 198 out of 1018 reviews
Rating 6 - Okay. 87 out of 1018 reviews
Rating 4 - Poor. 36 out of 1018 reviews
Rating 2 - Terrible. 38 out of 1018 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean the staff was helpful breakfast was good
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place Definitely recommend So much to do and perfect for kids
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and food is great.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is helpful and very knowledgeable about the area.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing vacation
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire experience was wonderful.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family freindly!!!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food , night shows, activities , multiple pools - had a fantastic time!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We totally enjoyed our stay here, Plenty of activities for all age groups. Great variety of food and very courteous staff.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, friendly and accommodating staff, great food variety, activities for the entire family. Already talking about our next trip back.
Stayed 5 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room good staff breakfast good
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. The governor suites are in a great convenient location overlooking the pools and we were able to walk to all the amenities within the nizuc without needing to wait for a cart.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, all services are fantastic! Good foods. Really relaxing atmosphere! We will plan our next trip.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! Good and variety restaurants. Pools are awesome
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
There were plenty of activities for kids. The food was average in general.
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great experience
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is top notch and one of the best stays in Cancun. You cannot go wrong with staying here and we will be return customers.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best vacation ever
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palace! 🌴☀️ Beautiful pools, delicious food, friendly staff, and so many fun activities for the whole family. Every day was relaxing and full of great memories. Thank you, Moon Palace, for another wonderful vacation. We can’t wait to come back! 💙🌊✨
Stayed 7 nights in Jul 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty pool! Seaweed all over the beach and really bad seaweed smell!!!!
Stayed 7 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 👌
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort. Food was great, customer service was fantastic.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, traveled with 3 kids, we had a great time. Will definitely come back.
Stayed 8 nights in May 2026

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