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Moon Palace Cancun - All-Inclusive

5.0 star property
5-star beachfront property near Moon Palace Golf Club

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Photo gallery for Moon Palace Cancun - All-Inclusive

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Premium bedding, down comforters, memory foam beds, free minibar
Couples treatment rooms, sauna, hot tub, steam room, body treatments

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi

Explore the area

View in a map
Carretera Cancun-Chetumal Km. 340, Cancun, QROO, 77500
  • Place, Grand Outlet Riviera Maya
    ‪9 min walk‬
  • Place, Xoximilco
    ‪10 min walk‬
  • Place, Moon Palace Golf Club
    ‪16 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪11 min drive‬

Room options

View all photos for Superior Governor Suite

Superior Governor Suite

Superior Governor Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 90 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Swim Up Suite

Swim Up Suite

Swim Up Suite

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Superior Two Bedroom Presidential Suite

Premium bedding, down comforters, memory foam beds, free minibar

Superior Two Bedroom Presidential Suite

  • Sea view
  • 167 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Superior Honeymoon Suite - King Size Bed

Superior Honeymoon Suite - King Size Bed

Superior Honeymoon Suite - King Size Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Partial sea view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Bedroom Suite Golf Course View

Premium bedding, down comforters, memory foam beds, free minibar

Superior Two Bedroom Suite Golf Course View

  • Golf view
  • 86 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Superior Deluxe Garden View

Premium bedding, down comforters, memory foam beds, free minibar

Superior Deluxe Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Deluxe Garden View (Book 4 nights, Get 2 nights in Punta Cana)

Premium bedding, down comforters, memory foam beds, free minibar

Superior Deluxe Garden View (Book 4 nights, Get 2 nights in Punta Cana)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Deluxe Ocean View - Book 4 nights, get 2 free in Punta Cana

Premium bedding, down comforters, memory foam beds, free minibar

Superior Deluxe Ocean View - Book 4 nights, get 2 free in Punta Cana

  • Ocean view
  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Three-Bedroom Villa with Golf Course View

Three-Bedroom Villa with Golf Course View

Three-Bedroom Villa with Golf Course View

  • Golf view
  • 128 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for Superior Family Deluxe - Kids & Teens Stay Free

Superior Family Deluxe - Kids & Teens Stay Free | Room amenity

Superior Family Deluxe - Kids & Teens Stay Free

8.2 out of 10
Very good
(13 reviews)
  • Garden view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Superior Deluxe Garden View - Kids & Teens Stay Free

Premium bedding, down comforters, memory foam beds, free minibar

Superior Deluxe Garden View - Kids & Teens Stay Free

7.8 out of 10
Good
(194 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Deluxe Ocean View - Kids & Teens Stay Free

Premium bedding, down comforters, memory foam beds, free minibar

Superior Deluxe Ocean View - Kids & Teens Stay Free

7.6 out of 10
Good
(81 reviews)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Junior Suite Golf Course View with Golf Cart Included

Superior Junior Suite Golf Course View with Golf Cart Included

Superior Junior Suite Golf Course View with Golf Cart Included

9.6 out of 10
Exceptional
(7 reviews)
  • Golf view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Cancun

Beachside getaway.You'll be within 3 miles (5 km) of Moon Palace Golf Club and 9 miles (15 km) of Riviera Cancun Golf Resort. Delfines Beach and El Rey Ruins are within 12 miles (20 km).

What's nearby

  • Grand Outlet Riviera Maya - 9 min walk - 0.8 km
  • Xoximilco - 10 min walk - 0.9 km
  • Moon Palace Golf Club - 16 min walk - 1.3 km
  • El Tinto Golf Course - 2 min drive - 3.2 km
  • Delfines Beach - 24 min drive - 20.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 8 min drive

Restaurants

  • ‪Lobby Bar - ‬7 min drive
  • ‪Grand Lobby Bar - ‬6 min drive
  • ‪The Grill - ‬9 min drive
  • ‪Grand Central Buffet - ‬7 min drive
  • ‪Cafe Bistro - ‬7 min drive

About this property

Moon Palace Cancun - All-Inclusive

5-star beachfront property near Moon Palace Golf Club
Moon Palace Cancun - All-Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with free beach club on site and umbrellas. Summer fun is a breeze at Moon Palace Cancun - All-Inclusive, where you can play a round of golf at the golf course, cool off in one of the 7 outdoor swimming pools, and enjoy a treatment at the full-service spa.

Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There are 16 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 swim-up bars and 11 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Cancun property.

  • 1334 guestrooms or units
  • 3 levels
  • 16 buildings
  • 16 dining venues
  • 3 swim-up bars
  • 11 bars or lounges
  • 2 coffee shops
  • Buffet breakfast (free)
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Lockers available
  • Bar by the pool
Moon Palace Cancun - All-Inclusive offers 1334 accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies. Memory foam beds feature down comforters and premium bedding. 55-inch Smart televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Cancun property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

O Spa has 36 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

9 bars/lounges, 5 swim-up bars, beach bar
Moon Palace The Grand Cancun - All-inclusive
Cancun
  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.3 out of 5, Excellent, 2,017 reviews
The price is CA $843
CA $1,027 total
includes taxes & fees
May 20 - May 21
Moon Palace The Grand Cancun - All-inclusive

Property amenities

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised activities for children
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily
  • 11 bars/lounges
  • 16 restaurants
  • 2 coffee shops/cafes
  • 3 swim-up bars
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 27-hole golf course
  • 5 outdoor pickleball courts
  • 7 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free beach club
  • Free children's club
  • Full-service spa
  • Games
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Golf lessons
  • Gym
  • Kayaking
  • Mini golf
  • Nightclub
  • Pilates classes
  • Playground
  • Pro golf shop
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • TV in common areas
  • Water sports equipment
  • Waterslide
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Elevator (78 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (24 inches high)
  • Smooth flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch smart TV with cable/satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property comprises 2 sections, Moon Palace Nizuc and Moon Palace Sunrise. Guestrooms are assigned in either section prior to check-in and guests will be notified of their room location upon arrival at the resort. Guests have access to facilities and services at both sections of the resort.
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 26 per person (roundtrip)
  • Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 005-007-000963/2025

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Moon Palace Golf Resort All Inclusive
Moon Palace Golf Resort All Inclusive Cancun
Moon Palace Resort All Inclusive
Moon Palace Golf Cancun
Moon Palace Cancún All Inclusive All-inclusive property Cancun
Moon Palace Cancún All Inclusive Cancun

Frequently asked questions

How close is Moon Palace Cancun - All-Inclusive to the airport?

Moon Palace Cancun - All-Inclusive is 5.2 mi (8-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Moon Palace Cancun - All-Inclusive?

As of May 19, 2026, prices found for a 1-night stay for 2 adults at Moon Palace Cancun - All-Inclusive on Jun 1, 2026 start from CA $596, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Moon Palace Cancun - All-Inclusive have an airport shuttle?

Moon Palace Cancun - All-Inclusive offers an airport shuttle 24 hours a day, on request, for a charge of USD 26 per person, roundtrip.

How close is Moon Palace Cancun - All-Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Moon Palace Cancun - All-Inclusive offer free breakfast?

Moon Palace Cancun - All-Inclusive offers free buffet breakfast every day.

Is there a casino at Moon Palace Cancun - All-Inclusive?

No, there is no casino at this property, but Royal Yak Casino and Sports Book (16-min drive) and Dubai Palace Casino (17-min drive) are nearby.

What time is check-in at Moon Palace Cancun - All-Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Moon Palace Cancun - All-Inclusive?

This property offers free self parking and valet parking.

Does Moon Palace Cancun - All-Inclusive have a pool?

Moon Palace Cancun - All-Inclusive features 7 outdoor pools and a children's pool.

Does Moon Palace Cancun - All-Inclusive have a restaurant?

Moon Palace Cancun - All-Inclusive is home to Momo Teppanyaki, which features Asian cuisine.

Does Moon Palace Cancun - All-Inclusive have a spa?

Pamper yourself with a day at O Spa, where you can enjoy body scrubs, hydrotherapy, and detox wraps.

How close is Moon Palace Cancun - All-Inclusive to downtown Cancun?

Moon Palace Cancun - All-Inclusive is 11.9 mi away from Cancun.

Moon Palace Cancun - All-Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1697 out of 3085 reviews
Rating 8 - Good. 616 out of 3085 reviews
Rating 6 - Okay. 375 out of 3085 reviews
Rating 4 - Poor. 193 out of 3085 reviews
Rating 2 - Terrible. 204 out of 3085 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Supreet

Stayed 4 nights in Feb 2026

10/10 Excellent

Meredith Ellen

Liked: Cleanliness, amenities, property conditions & facilities
Spotless everywhere. The staff incredible. The food amazing. Activities stellar. I cannot say enough great things about Moon Palace. Sunrise , Nizuc. Amazing.
Stayed 7 nights in Feb 2026

6/10 Okay

Ashley

Travelled with group
Liked: Amenities
Moon Palace Sunrise was a little run down. Food was okay compared to other all inclusive resorts I’ve stayed at. I would definitely prefer to stay at The Grand Moon Palace next time.
Stayed 7 nights in Feb 2026

10/10 Excellent

Bogdan Catalin

Stayed 4 nights in Feb 2026

10/10 Excellent

Dyana Thanh

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff 100% professional and friendly Hotel/ resort incredible Food was amazing!! Loved the complementary red wine and champagne. We went over valentines day and everyone was passing out balloons and flowers! We loved the nightly entertainment especially the fire show and the glo up show! Will visit again
Stayed 3 nights in Feb 2026

10/10 Excellent

Cameron

Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous resort loved the many pools excellent dining options wonderful amenities clean rooms spacious Wonderful staff Highly recommend 10 stars
Stayed 4 nights in Feb 2026

2/10 Terrible

Akash

Travelled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
My property was stolen during the spa. I reached out to public relation and they were very rude and unprofessional. They didn’t properly help me resolve this issue. We involved Secuirty and they also were unable to resolve this issue. They kept denying that the property was stolen from their staff. We asked for some sort of credit or money back for the spa and we were told firmly not allowed. This was the worst experience I ever had at a resort. The entire team and staff were unprofessional about this matter.
Stayed 4 nights in Feb 2026

10/10 Excellent

jonathan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Amazing resort and staff, only complaint was the sales pitch to start and end to the trip
Stayed 7 nights in Feb 2026

8/10 Good

Tanisha, scappoose

Stayed 7 nights in Oct 2025

10/10 Excellent

Veronicah

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 4 nights in Feb 2026

4/10 Poor

megan

Stayed 4 nights in Feb 2026

10/10 Excellent

Layla

Stayed 4 nights in Feb 2026

8/10 Good

RANDEEP, Pittsford

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place, clean pools, surroundings nice staff. Just a bit crowded for us as a couple.
Stayed 3 nights in Feb 2026

10/10 Excellent

Fernanda

Stayed 2 nights in Feb 2026

10/10 Excellent

Carleigh

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had our transportation booked through Moon Palace, unfortunately we were dropped off at the wrong location (The Grand) and our stay was at Sunrise, easily redirected by staff to the lobby lobby bus to take us to Sunrise. Check in took a little longer than expected but there was a long line up. The resort was absolutely beautiful and we were just in time to hit up the lunch buffet as we had to wait til check in time for our room to be ready. The food was AMAZING the entire stay, like 20/10 between Sunrise and Nizu, the staff were extremely friendly and attentive. The room was gorgeous, bed was so comfortable I wanted to pack it in my duffle bag. the views from our 3rd floor room were spectacular. Jess that does the activities with guest did such an amazing job, she literally made us workout and have fun the whole day!! We loved her !! The resort had so much to offer to keep you busy, I can honestly go on and on about how amazing Moon Palace is, I’d rebook in a heartbeat. Best resort I’ve stayed at
Stayed 3 nights in Feb 2026

2/10 Terrible

Ramon, oakland

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Room falling a part ; toilet tissue holder broke and leave on the floor, thermostat panel not working, Jacuzzi in the room not working , shampoo broken, towels not enough, elevator not working, this resort people here bothered you to want you buy their membership…. Not pleasant at all
Stayed 4 nights in Feb 2026

4/10 Poor

Karen

Stayed 2 nights in Feb 2026

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall, our family had a great time at the resort and will be back to this or another of their properties. Most dinner restaurants were great, plenty for everyone in the family to do, and liked the evening shows.
Stayed 6 nights in Dec 2025

10/10 Excellent

Sergio

Liked: Cleanliness, amenities, property conditions & facilities
I recently had the pleasure of staying at the Moon Palace Resort, and I must say, it exceeded my expectations! This luxurious all-inclusive resort is perfect for families, couples, and anyone looking for a relaxing getaway. The resort boasts an impressive array of amenities, including 7 outdoor pools, a water park with a giant waterslide, and a FlowRider. The beach is stunning, with white sand and crystal-clear waters, perfect for swimming, kayaking, or simply soaking up the sun. The rooms are spacious and comfortable The service is top-notch, with friendly and attentive staff who cater to your every need. Dining is a highlight, with 16 restaurants and 11 bars serving a variety of cuisines, from Mexican to Brazilian to Asian. The buffet options are impressive, and the a la carte restaurants offer a more intimate Overall, I highly recommend the Moon Palace Resort for an unforgettable vacation experience.
Stayed 3 nights in Feb 2026

2/10 Terrible

Muhammed Fawad, Naperville

Disliked: Cleanliness, amenities, property conditions & facilities
We stayed at Moon palace this winter 2025 and our experience was horrible. I heard a lot about Moon Palace but my experience shows the other way. Please guest when you go there do not but their timeshare. They do not even market it as timeshare they call it membership fee which is complete fraud. I have never seen any resort in Cancun whose focus is to sell business to their guest. No matter what they say DO NOT but the membership, it is all fraud.
Stayed 8 nights in Dec 2025

8/10 Good

Nilou

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, great amenities for kids, and good selection of food.
Stayed 4 nights in Feb 2026

10/10 Excellent

Matthew

Great food and staff.
Stayed 6 nights in Feb 2026

8/10 Good

Arjun

Stayed 3 nights in Feb 2026

10/10 Excellent

Adnan

Liked: Cleanliness, amenities, property conditions & facilities
Our stay at Moon Palace Cancún was nothing short of amazing. From the moment we arrived until the day we left, we had an incredible time and enjoyed every second of the experience. ​Service & Staff ​The staff here is super friendly and consistently goes above and beyond to make you feel welcome. Every service provided was top-notch, reflecting a high standard of hospitality that made our vacation stress-free and truly special. ​Dining & Food ​If you are a food lover, this is the place to be! The food was excellent across the board—from breakfast and lunch to dinner. With 20+ restaurants on-site, there is an incredible variety and plenty of food to choose from. You could stay for a week and still not try everything! ​Cleanliness & Atmosphere ​The resort is very neat and clean, which we really appreciated. It’s clear the management takes great pride in maintaining the property, as the grounds and facilities were spotless throughout our stay. ​Final Verdict ​We had great fun and couldn't have asked for a better all-inclusive experience. I highly recommend Moon Palace Cancún to everyone looking for a perfect getaway with great food, friendly service, and a beautiful environment.
Stayed 4 nights in Feb 2026

2/10 Terrible

Trinidy

Overall not a great stay.
Stayed 4 nights in Feb 2026