Moon Palace Cancun - All-Inclusive

4.5-star beachfront property near Moon Palace Golf Club

Choose dates to view prices

Where to?

Dates

December 2025

January 2026

Couples treatment rooms, sauna, hot tub, steam room, Turkish bath

Premium bedding, down comforters, memory foam beds, free minibar

Overview
Rooms
Location
Policies

Very good

Popular amenities

Parking included
Free WiFi

Explore the area

Carretera Cancun-Chetumal Km. 340, Cancun, QROO, 77500

Place, Go Grand Outlet Riviera Maya
‪2 min walk‬
Place, Xoximilco
‪10 min walk‬
Place, Moon Palace Golf Club
‪16 min walk‬
Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
‪13 min drive‬

Room options

Superior Governor Suite

Exceptional

90 sq m
Ocean view
Sleeps 4
1 King Bed

Swim Up Suite

45 sq m
Sleeps 4
1 King Bed OR 2 Double Beds

Superior Two Bedroom Presidential Suite

90 sq m
2 bedrooms
Sea view
Sleeps 6
1 King Bed and 2 Double Beds

Superior Honeymoon Suite - King Size Bed

Wonderful

45 sq m
Partial sea view
Sleeps 2
1 King Bed

Superior Two Bedroom Suite Golf Course View

90 sq m
2 bedrooms
Golf view
Sleeps 6
1 King Bed and 2 Double Beds

Superior Deluxe Garden View

Very good

45 sq m
Sleeps 2
1 King Bed OR 2 Double Beds

Superior Deluxe Garden View (Book 4 nights, Get 2 nights in Punta Cana)

Exceptional

45 sq m
Sleeps 4
1 King Bed OR 2 Double Beds

Superior Deluxe Ocean View - Book 4 nights, get 2 free in Punta Cana

45 sq m
Ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Superior Family Deluxe - Kids & Teens Stay Free

Very good

90 sq m
2 bedrooms
Sleeps 6
1 King Bed and 2 Double Beds

Superior Deluxe Garden View - Kids & Teens Stay Free

Good

46 sq m
Sleeps 4
1 King Bed OR 2 Double Beds

Superior Deluxe Ocean View - Kids & Teens Stay Free

Good

45 sq m
Ocean view
Sleeps 4
1 King Bed OR 2 Double Beds

Superior Junior Suite Golf Course View with Golf Cart Included

Exceptional

38 sq m
1 bedroom
Golf view
Sleeps 2
1 King Bed

About the area

Cancun

Beachside getaway.You'll be within 3 miles (5 km) of Moon Palace Golf Club and 9 miles (15 km) of Riviera Cancun Golf Resort. Delfines Beach and El Rey Ruins are within 12 miles (20 km).

What's nearby

Go Grand Outlet Riviera Maya - 2 min walk - 0.2 km
Grand Outlet Riviera Maya - 6 min walk - 0.6 km
Xoximilco - 10 min walk - 0.9 km
Moon Palace Golf Club - 16 min walk - 1.3 km
El Tinto Golf Course - 5 min drive - 3.2 km

Getting around

Cancun Intl. Airport (CUN) - 8 min drive

Restaurants

‪Grand Lobby Bar - ‬6 min drive
‪Lobby Bar - ‬7 min drive
‪Boulangerie - ‬7 min drive
‪Grand Central Buffet - ‬7 min drive
‪The Grill - ‬9 min drive

About this property

Moon Palace Cancun - All-Inclusive

4.5-star beachfront property near Moon Palace Golf Club

Moon Palace Cancun - All-Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with free beach club on site and umbrellas. Summer fun is a breeze at Moon Palace Cancun - All-Inclusive, where you can play a round of golf at the golf course, cool off in one of the 7 outdoor swimming pools, and enjoy a treatment at the full-service spa.

A free manager's reception is offered daily. There are 16 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 9 swim-up bars and 11 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking and valet parking are available. A complete renovation of Moon Palace Cancun - All-Inclusive was completed in January 2020.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

1334 guestrooms or units

3 levels

16 buildings

16 dining venues

9 swim-up bars

11 bars or lounges

2 coffee shops

Nightclub

Karaoke

Manager's reception (free)

Deli

Kid's club (free)

Supervised kid's activities (free)

Childcare (surcharge)

Beach lounge chairs

Towels for the beach

Umbrellas for the beach

Poolside lounge chairs

Umbrellas for the pool

Coffee in lobby

Dry cleaning

Self-service laundry

Front desk (24 hours)

Staff is multilingual

Storage area for luggage

Front-desk safe

Tour and ticket information

Concierge

Wedding services available

Game room or arcade

Pool or billiards table

Terrace

Garden

Gift shop

Beauty salon

Television in lobby

Onsite shopping

Bellhop

Elevator

Smoking in designated areas

Water dispenser

Lockers available

Bar by the pool

Moon Palace Cancun - All-Inclusive offers 1334 accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies. Memory foam beds feature down comforters and premium bedding. 55-inch Smart televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Cancun property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The onsite spa has 36 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

9 bars/lounges, 5 swim-up bars, beach bar

On private beach
Pool
Breakfast included
All-inclusive

CA $1,181 total

includes taxes & fees

Jan 13 - Jan 14, 2026

Property amenities

Family friendly

7 outdoor pools
Arcade/game room
Baby toys
Babysitting (surcharge)
Children's games
Children's pool
Children's toys
Free children's club
Free supervised activities for children
Laundry facilities
Lifeguards on site
Mini golf
Playground
Snack bar/deli
Soundproofed rooms
Waterslide

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

24-hour roundtrip airport shuttle on request for a surcharge
Free uncovered self parking on site
Free uncovered valet parking on site

Food and drink

11 bars/lounges
16 restaurants
2 coffee shops/cafes
9 swim-up bars
A poolside bar
Coffee and tea in common areas
Free daily manager's reception
Private picnics
Snack bar/deli

Things to do

2 outdoor tennis courts
27-hole golf course
7 outdoor pools
Arcade/game room
Basketball
Beach volleyball
Beach yoga
Billiards/pool table
Children's pool
Concerts/live shows
Designer stores
Evening entertainment
Fitness classes
Foosball table
Free beach club
Free children's club
Full-service spa
Games
Golf
Golf carts
Golf clubhouse
Golf driving range
Golf lessons
Gym
Karaoke
Kayaking
Mini golf
Nightclub
Pilates classes
Playground
Pro golf shop
Sauna
Shopping
Steam room
Table tennis
TV in common areas
Water sports equipment
Waterslide
Windsurfing

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Accessible shuttle
Elevator (78 inch wide door)
Front entrance ramp
Handrails in stairways (24 inches high)
Smooth flooring in room
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchairs on site

Room amenities

Entertainment

55-inch smart TV with cable/satellite channels
Pay movies

Bedroom

Blackout drapes
Down comforter
Hypo-allergenic bedding
Memory foam mattress
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Food and drink

24-hour room service
Champagne service
Espresso maker
Free bottled water
Free stocked minibar
Meal delivery service
Restaurant dining guides

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Energy-saving switches in guestrooms
Free local calls
Free long-distance calls
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Phone
Recycling
Soundproofed rooms
Water-efficient showers
Water-efficient toilets
Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property comprises 2 sections, Moon Palace Nizuc and Moon Palace Sunrise. Guestrooms are assigned in either section prior to check-in and guests will be notified of their room location upon arrival at the resort. Guests have access to facilities and services at both sections of the resort.

Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.

Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Airport shuttle fee: USD 26 per person (roundtrip)
Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

This property uses eco-friendly cleaning products

Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Property Registration Number 005-007-000963/2025

We should mention

Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Moon Palace Golf Resort All Inclusive

Moon Palace Golf Resort All Inclusive Cancun

Moon Palace Resort All Inclusive

Moon Palace Golf Cancun

Moon Palace Cancún All Inclusive All-inclusive property Cancun

Moon Palace Cancún All Inclusive Cancun

Moon Palace Cancun - All-Inclusive Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

RAVEN, Midlothian

Nov 24, 2025

Stayed 5 nights in Nov 2025

8/10 Good

Noah

Travelled with family

Nov 21, 2025

Liked: Staff & service, amenities

Balcony was great, ocean view was pretty, pools were huge but dirty! There was no entertainment which was a bummer and the beach was dirty! Great food and restaurant options, huge pools and grounds. Lots to do!

Stayed 6 nights in Oct 2025

10/10 Excellent

Dominic

Oct 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Great staff , clean , good restaurants and lots of food options 24/7

Stayed 5 nights in Oct 2025

2/10 Terrible

Long Kim, Germantown

Sep 19, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Bad place

Stayed 4 nights in Jul 2025

10/10 Excellent

masood

Sep 17, 2025

Stayed 7 nights in Sep 2025

10/10 Excellent

Donald

Sep 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place to stay I would stay again for sure. Staff was very friendly and nice

Stayed 4 nights in Sep 2025

10/10 Excellent

Behnam

Sep 17, 2025

Stayed 6 nights in Sep 2025

6/10 Okay

Katelyn

Travelled with family

Sep 16, 2025

Liked: Staff & service, property conditions & facilities

Disliked: Amenities

My family and I stayed at Moon Palace Sunrise for 5 days and did not go into the pool once. The pool was so filthy and there was brown and black build up all alongside the edges of the pool. Buffet was ok - nothing to rave about. We spent most of our time at Nuzuc and The Grand. Food was much better and pools were cleaner. It was nice that we had access to the sister resorts because Sunrise was not cutting it. The staff was kind, but the desk people were very impatient explaining things to us. My family members do have an accent so it was hard to understand them but that doesn’t mean they had to be rude. Whenever we spoke in our language (Vietnamese) to explain and discuss things to each other, multiple workers told us not to and to only speak English. I would not stay here again or recommend it. If you want to stay at a moon palace resort, I’d recommend paying extra to stay at The Grand.

Stayed 4 nights in Aug 2025

4/10 Poor

LaShonda

Sep 16, 2025

Stayed 4 nights in Jul 2025

10/10 Excellent

Jose

Sep 16, 2025

Stayed 4 nights in Sep 2025

6/10 Okay

Maha

Travelled with family, Travelled with family and small children

Sep 16, 2025

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

Small rooms and huge unnecessary tub in the middle of the room that occupies at least 20%of the space with no couch to sit on roaches in the building entrance food is average at its best! And no swimming or sitting on the beach? What’s the point for ocean front property?

Stayed 4 nights in Sep 2025

8/10 Good

Kyla

Travelled with family, Travelled with group

Sep 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Overall, the stay was okay, but as an all-inclusive resort, we expected more in terms of amenities. The pool options were limited, and the food was average at best. The resort credits offered were underwhelming due to the limited variety and excessive restrictions. We were at the resort for a wedding, and while it was a special occasion, the experience did not meet expectations considering the amount of money spent. The beach wedding venue remained open to other guests, allowing people to walk through during the ceremony instead of being properly blocked off. The décor was just okay, and when we raised concerns or asked the wedding planner to address them, our feedback was ignored. The wedding ceremony ended earlier than expected, but staff did not accommodate starting the cocktail hour a bit sooner, even though they were present and available. This lack of flexibility was disappointing. Additionally, we paid for transfer transportation, but for the return trip, we were left without any reminder or notice about the early pickup time. This resulted in a missed transfer, and there was no effort from the resort to assist with a refund or offer a reasonable solution. We had to spend more money out of pocket, which added unnecessary stress. For a resort that promotes a premium, all-inclusive experience, there are several areas that need serious improvement especially in guest service, event coordination, and follow-through on what is promised.

Stayed 3 nights in Sep 2025

10/10 Excellent

Mohammad Ali

Sep 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Everything was good

Stayed 6 nights in Sep 2025

10/10 Excellent

Shamora

Sep 15, 2025

Stayed 4 nights in Sep 2025

10/10 Excellent

Heather

Travelled with group

Sep 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

GREAT VACATION!

Stayed 4 nights in Jun 2025

10/10 Excellent

Shreesh

Travelled with partner, Travelled with group

Sep 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent and a memorable experience

Stayed 4 nights in Sep 2025

10/10 Excellent

Gavino Lel

Travelled with family

Sep 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything is really good especially the food , service and entertainment, all the employees Thank you

Stayed 7 nights in Aug 2025

10/10 Excellent

Maria De los Angeles

Travelled with family

Sep 13, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service.Me encantó el hotel,todo el personal muy atento y bondadoso,la comida deliciosa y todas las actividades con muy buena calidad.Lo recomiendo 100%.

Stayed 7 nights in Sep 2025

6/10 Okay

Abdoljavad, Calgary

Sep 13, 2025

Liked: Staff & service, property conditions & facilities

They are lying

Stayed 4 nights in Sep 2025

10/10 Excellent

Hayoung

Sep 12, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Sep 2025

4/10 Poor

Joanse

Sep 12, 2025

Stayed 5 nights in Aug 2025

6/10 Okay

Gurpinder

Travelled with family

Sep 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

They mislead us by saying presentation but actually they were try to sell us their packages. They wanted next time we should book directly with them. There were so many sales persons try to sell out their packages throughout our vacations. They waste our 4-5hrs. Nothing was good which we can buy with Resort credit $500. West jet’s experience was worst, they gave all of us different seats to sit. Their staff was good. But we were sitting very apart from each other.

Stayed 4 nights in Sep 2025

10/10 Excellent

Antonio Cesar

Travelled with family

Sep 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything is great and the staff is super friendly

Stayed 1 night in Sep 2025

6/10 Okay

Nida

Sep 9, 2025

Stayed 4 nights in Sep 2025

10/10 Excellent

Alberto

Travelled with family

Sep 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We liked the fact that you could be at both hotels. Place is pretty big.

Stayed 4 nights in Aug 2025

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Moon Palace Cancun - All-Inclusive

Choose dates to view prices

Photo gallery for Moon Palace Cancun - All-Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Superior Governor Suite

Superior Governor Suite

View all photos for Swim Up Suite

Swim Up Suite

View all photos for Superior Two Bedroom Presidential Suite

Superior Two Bedroom Presidential Suite

View all photos for Superior Honeymoon Suite - King Size Bed

Superior Honeymoon Suite - King Size Bed

View all photos for Superior Two Bedroom Suite Golf Course View

Superior Two Bedroom Suite Golf Course View

View all photos for Superior Deluxe Garden View

Superior Deluxe Garden View

View all photos for Superior Deluxe Garden View (Book 4 nights, Get 2 nights in Punta Cana)

Superior Deluxe Garden View (Book 4 nights, Get 2 nights in Punta Cana)

View all photos for Superior Deluxe Ocean View - Book 4 nights, get 2 free in Punta Cana

Superior Deluxe Ocean View - Book 4 nights, get 2 free in Punta Cana

View all photos for Superior Family Deluxe - Kids & Teens Stay Free

Superior Family Deluxe - Kids & Teens Stay Free

View all photos for Superior Deluxe Garden View - Kids & Teens Stay Free

Superior Deluxe Garden View - Kids & Teens Stay Free

View all photos for Superior Deluxe Ocean View - Kids & Teens Stay Free

Superior Deluxe Ocean View - Kids & Teens Stay Free

View all photos for Superior Junior Suite Golf Course View with Golf Cart Included

Superior Junior Suite Golf Course View with Golf Cart Included

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About the area

Cancun

What's nearby

Getting around

Restaurants

About this property

Moon Palace Cancun - All-Inclusive

Similar properties

Moon Palace The Grand Cancun - All-inclusive

Property amenities

Family friendly

Internet

Parking and transportation

Food and drink

Things to do

Accessibility

Room amenities

Entertainment

Bedroom

Bathroom

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Optional extras

You need to know

We should mention

Property is also known as

Moon Palace Cancun - All-Inclusive Reviews

Reviews

Very good

8.6/10

8.6/10

8.6/10

8.4/10

8.4/10

Reviews

10/10 Excellent

RAVEN, Midlothian

RAVEN