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Hotel Imperial las Perlas

3.5 star property
3.5-star beachfront hotel near Tortuga Beach

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Photo gallery for Hotel Imperial las Perlas

Relax on the beach with comfortable sun loungers and shaded areas, steps from the marina.
Enjoy a sea view from the balcony, featuring two beds, a desk, and a large mirror.
Enjoy dining al fresco with a view of the water and the dock.
Imperial Hotel Las Perlas features a modern design with a glass entrance and red-tiled roof.
Relax by the pool surrounded by palm trees and lounge chairs, with a clear view of the ocean in the distance.

Popular amenities

  • All-inclusive
  • Bar
  • Pool
  • Housekeeping
  • Room service

Explore the area

Map
Blvd. Kukulcan Km 2.5, Cancun, QROO, 77500
  • Playa Tortugas
    ‪16 min walk‬
  • Langosta Beach
    ‪3 min drive‬
  • Tortuga Beach
    ‪4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

1 bedroom, iron/ironing board, bed sheets

Standard Double Room

  • 20 sq m
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

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About the area

Cancun

On the beach.A stay at this Zona Hotelera hotel places you within 3 miles (5 km) of Tortuga Beach and 6 miles (10 km) of Cancun Mall. Also within 9 miles (15 km) are Cancun Convention Center and La Isla Shopping Mall.

What's nearby

  • Puerto Cancun Marina Town Center - 14 min walk - 1.2 km
  • Playa Tortugas - 16 min walk - 1.4 km
  • Langosta Beach - 3 min drive - 3.5 km
  • Tortuga Beach - 4 min drive - 4.9 km
  • La Isla Shopping Mall - 14 min drive - 11.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪Hiromi - ‬16 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Restaurante Käajal - ‬16 min walk
  • ‪Gran Puerto Marina - ‬16 min walk
  • ‪Las Hijas de la Tostada - ‬13 min walk

About this property

Hotel Imperial las Perlas

3.5-star beachfront hotel near Tortuga Beach
Some rates at Hotel Imperial las Perlas are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Imperial las Perlas offers its guests an outdoor pool and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. WiFi is free in public spaces.

Hotel Imperial las Perlas also features a terrace and room service (during limited hours). Free self parking is available.

This 3.5-star Cancun hotel is smoke free.

  • 115 guestrooms or units
  • 2 bars or lounges
  • Manager's reception (free)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Terrace
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Imperial las Perlas offers 115 air-conditioned accommodations with complimentary toiletries. 32-inch LED televisions come with cable channels. Bathrooms include showers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Children's pool
  • Outdoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MXN 250 for adults and MXN 150 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Children's pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LED TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Imperial las Perlas

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 250 for adults and MXN 150 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Imperial Las Perlas Cancun
Hotel Imperial las Perlas Hotel
Hotel Imperial las Perlas Cancun
Hotel Imperial las Perlas Hotel Cancun
Hotel Imperial las Perlas with optional All Inclusive

Hotel Imperial las Perlas Reviews

Reviews

6.8
Rating 10 - Excellent. 286 out of 1000 reviews
Rating 8 - Good. 227 out of 1000 reviews
Rating 6 - Okay. 202 out of 1000 reviews
Rating 4 - Poor. 120 out of 1000 reviews
Rating 2 - Terrible. 165 out of 1000 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Norman Ray

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Still waiting on a response from Hilda or the management about a refund for my shakedown money
Stayed 7 nights in Jul 2025

10/10 Excellent

William T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time during my stay and all the staff were very friendly and helpful. Would recommend to other people plus reasonable rates
Stayed 5 nights in May 2025

8/10 Good

Beverly Jingco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort

Ok but could be better.

The property has potential and is cozy yet with spacious room....it just looks like it hasn't been updated in 40 years. They should add in the advert that there is no lift to the property and answer questions on the platform in a timely manner. I would have meant I could choose another hotel if I so wished. The beach area of the hotel was in front of the port so busy at time and only a thin strip of sand. Food was always cold and drinks very sugary. The restaurant staff were polite as expected.
Stayed 4 nights in Apr 2025

4/10 Poor

Kelly

Disliked: Cleanliness, property conditions & facilities
The bar and resturant staff were pleasant and attentive to all guest. The security staff is all about passing on no smoking property however I've never seen so many cigarette butts on the ground. The beach areas are riddled with trash, broken glass and rusted metal shrapnal. I do not recomend getting into the water at the public beach next door either. The room wasnt what type I booked and paid $47.00 for a single king. I was placed in an adjoining 2Queen room with a broken lock on the adjoining door. Didnt really bother me much till night 2 and the exstreamly loud occupants of that room were slamming and banging on that door. I went to request to be moved and there was no front desk staff at this hour so I confronted the unit next to me and things settled down. I did find it odd that my unit door was the only one without a peep hole in my front door. Although this unit was not ideal I did enjoy the view center room pool view, ocean view, sunrise. I was not upset about that so I made due and didnt try a 2nd time to move rooms. My shower had hot water and you could see it spraying out however you had no water hitting your body. It was wierd. Black handprints all over the walls and doors. 1queen bed had dirty linens and smelled of someones perfume.2nd queen appeared to be clean and turned. Motel 6 in cancun so my expectation was low. Overal I enjoyed my time in the area. Would not recomend this property to families. Solo travel sure. 4 out of 10
Stayed 4 nights in Apr 2025

8/10 Good

Myrna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location
Stayed 2 nights in Apr 2025

10/10 Excellent

Norman Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here, always affordable, peaceful, safe
Stayed 7 nights in Apr 2025

10/10 Excellent

Sergei

Liked: Cleanliness, staff & service, property conditions & facilities
All
Stayed 9 nights in Apr 2025

2/10 Terrible

Sara

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad
Stayed 1 night in Apr 2025

2/10 Terrible

Ahmed, Ottawa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I definitely wouldn’t recommend this resort to anyone. It’s not as they describe it. Very poor customer service. They consider themselves to be beach front, but reality their beach is very dirty and poorly maintained with few boats parked on the dock in front of their resort

10/10 Excellent

Azat Flaritovich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Apr 2025

2/10 Terrible

Haley

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The people were somewhat friendly, but the hotel was old, rundown and not kept up. It was hard to even get toilet paper.
Stayed 5 nights in Mar 2025

8/10 Good

harri

Liked: Cleanliness, staff & service
Ok to stay.
Stayed 1 night in Apr 2025

6/10 Okay

yola

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff was very nice and it was clean. Only one pool and one Jacuzzi, a two station buffet. The food was not good. If you like your food and you want a lot of options do not stay here otherwise it’s not a bad place.
Stayed 3 nights in Mar 2025

6/10 Okay

Glauber Vilane

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff is amazing, but the facilities should be modernized and provide a better experience as the room smells musty and furniture is very old.
Stayed 4 nights in Mar 2025

10/10 Excellent

Yelitze

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was family friendly. Food options had a lot of vegetables home style Mexican food. Hours of food service excellent. Speedy service. Great dinning view. House keeping was great fresh towels fresh sheets. Clean pool. Friendly staff. Near public transportation.
Stayed 4 nights in Mar 2025

10/10 Excellent

Penny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We upgraded to room with private pool. Very nice room
Stayed 3 nights in Mar 2025

2/10 Terrible

Anshuman

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is terrible with very limited option and it was cold all the time. They have bread without toaster. The facility is old, which was fine, considering I opted for one of the cheapest package; however, washroom door was not closing, there was too much noise, mattress felt like something was wrong. The bar has limited option with limited space - including the restaurant. Only the staff are good. Chose this place only if you need a bed to sleep.
Stayed 1 night in Mar 2025

2/10 Terrible

NIURKA MARTINEZ

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience

When we arrived at the hotel we went to check in, the girl at the reception was not at all friendly, we found that the hotel had no electricity, at 4 pm they gave us the room when we arrived there was no water in the shower we had to wait a while for the water to come on. The room doors were unpainted, the sink was clogged, the towels were of no quality whatsoever. The employees were not friendly at all. The only person who was very friendly at all times was the bartender Leonardo. The food was terrible, there was no toaster at breakfast, I really do not recommend that hotel. They did not have a smoking area if they saw you smoking outside they would call you out.
Leaking
Stayed 3 nights in Mar 2025

2/10 Terrible

sara

Disliked: Cleanliness, staff & service, property conditions & facilities
My stay at this hotel was one of the worst I've ever had. You wouldn't believe how old the building was! We couldn't even take a shower because the water was freezing cold. The parking spaces were tiny, and the small beach was overcrowded with people waiting to take the ferry. Don’t wast your time and money!
Stayed 1 night in Mar 2025

4/10 Poor

MARIA, Arlington

Travelled with family and small children
The beach is not clean for swimming and there is a lot of people around due to tours.

8/10 Good

Mariya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is very limited parking available, with the risk that you might be hit food could be better you get what you pay for
Stayed 1 night in Feb 2025

4/10 Poor

Victor

Travelled with family
Disliked: Staff & service, property conditions & facilities
You get what you paid for. If you just need a please to sleep and want ocean view this place works. The staff was very polite and attentive at the restaurant for breakfast, but the personal at the front desk were terrible.
Stayed 4 nights in Feb 2025

8/10 Good

Ibrahim

Liked: Property conditions & facilities
Stayed 4 nights in Feb 2025

2/10 Terrible

Thang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025