InterContinental Presidente Cancun Resort by IHG

Property class: 5 and above
5-star beachfront resort near Tortuga Beach

Choose dates to view prices

Photo gallery for InterContinental Presidente Cancun Resort by IHG

2 outdoor pools, cabanas (surcharge), pool umbrellas
Property video
Body treatments, beach massages, body wraps, body scrubs, facials
Sundeck
Signature Suite, 1 King Bed, Oceanfront | Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Boulevard Kukulkan KM 7.5, Zona Hotelera, Cancun, QROO, 77500
  • Place, Plaza Caracol Mall
    ‪6 min walk‬
  • Place, Cancun Convention Center
    ‪11 min walk‬
  • Place, Forum Beach
    ‪14 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪36 min drive‬

Room options

Premium Suite, 1 King Bed, Ocean View (Club Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Terrace, Ocean View

9.6 out of 10
Exceptional
(11 reviews)
  • Sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Club Lounge Access, Lagoon View (Lagoon View)

8.0 out of 10
Very good
(2 reviews)
  • Lagoon view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Club Suite, 2 Queen Beds, Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed, Lagoon View

8.0 out of 10
Very good
(9 reviews)
  • Lagoon view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

8.6 out of 10
Excellent
(4 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Queen Beds

8.0 out of 10
Very good
(47 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Signature Suite, 1 King Bed, Oceanfront

  • Partial sea view
  • 154 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed (Signature)

9.0 out of 10
Wonderful
(2 reviews)
  • Partial sea view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Deluxe Suite (Intercontinental)

  • 60 sq m
  • Sleeps 2
  • 1 Twin Bed

Classic Room

9.0 out of 10
Wonderful
(7 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Room, 2 Queen Beds, Accessible

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(31 reviews)
  • Ocean view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds, Lagoon View

8.2 out of 10
Very good
(15 reviews)
  • Lagoon view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds (Signature)

  • Partial ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 1 King Bed (Coral)

  • Sea view
  • 200 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Terrace, Lagoon View

  • Hill view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Ocean View

8.2 out of 10
Very good
(40 reviews)
  • Ocean view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Terrace, Ocean View (Terrace)

8.6 out of 10
Excellent
(9 reviews)
  • Ocean view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed (Caribbean)

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Terrace, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds, Club Lounge Access, Lagoon View

8.6 out of 10
Excellent
(4 reviews)
  • Lagoon view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Cancun

On the beach.With a stay at this Zona Hotelera resort, you'll be within half a mile (1 km) of Cancun Convention Center and 2 miles (3 km) of Tortuga Beach. Langosta Beach and La Isla Shopping Mall are also within 3 miles (5 km).

What's nearby

  • Plaza Caracol Mall - 6 min walk - 0.6 km
  • Cancun Convention Center - 11 min walk - 1.0 km
  • Forum Beach - 14 min walk - 1.2 km
  • Gaviota Azul Beach - 17 min walk - 1.5 km
  • Tortuga Beach - 2 min drive - 2.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 29 min drive

Restaurants

  • ‪Club InterContinental (Club Lounge) - ‬1 min walk
  • ‪Lounge 24 - ‬8 min walk
  • ‪Lobby Bar - ‬8 min walk
  • ‪El Patio - ‬6 min walk
  • ‪Ólio Mediterranean Cuisine - ‬6 min walk

About this property

InterContinental Presidente Cancun Resort by IHG

5-star beachfront resort near Tortuga Beach
Enjoy the umbrellas and beach club on site (surcharge) for a relaxing day at the beach. At InterContinental Presidente Cancun Resort by IHG you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi and wired Internet. This luxury resort also offers a 24-hour fitness center, a garden, and a terrace. Free self parking is available.

This 5-star Cancun resort is smoke free.

  • 300 guestrooms or units
  • 2 buildings
  • 3 dining venues
  • 8142 sq ft of conference space
  • 756 sq m of conference space
  • Built in 1979
  • Deli
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
InterContinental Presidente Cancun Resort by IHG offers 300 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with satellite channels and pay movies.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs.

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Property amenities

Family friendly

  • 2 outdoor pools
  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:30 AM for a fee: USD 30 for adults and USD 14 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • 5 hot tubs
  • Beach club
  • Bicycle rentals
  • Ecotours
  • Full-service spa
  • Playground
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 20 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.92 per accommodation, per night
  • Resort fee: USD 12 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 14 for children
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun InterContinental
Cancun InterContinental Presidente Resort
InterContinental Cancun Resort
InterContinental Presidente Cancun
InterContinental Presidente Cancun Resort
InterContinental Presidente Resort
InterContinental Presidente Resort Cancun
Presidente Cancun Resort InterContinental
Presidente InterContinental Resort Cancun
Presidente Resort Cancun
Intercontinental Presidente Cancun Hotel Cancun
InterContinental Presidente
Intercontinental Cancun

InterContinental Presidente Cancun Resort by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1016 out of 1491 reviews
Rating 8 - Good. 292 out of 1491 reviews
Rating 6 - Okay. 89 out of 1491 reviews
Rating 4 - Poor. 50 out of 1491 reviews
Rating 2 - Terrible. 44 out of 1491 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

ian

Stayed 3 nights in Dec 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
Room was spacious and clean. They didn't have the room I booked with two beds available which probably deserves 4 stars but they offered other amenities to make up for it. Food was above average. Great beach.
Stayed 3 nights in Jan 2026

10/10 Excellent

Stacy L, Keller

Stayed 4 nights in Dec 2025

6/10 Okay

Samina

Stayed 9 nights in Dec 2025

10/10 Excellent

Louise I

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. Pool and beach area were so convenient and well kept. Would absolutely stay here again!
Stayed 6 nights in Dec 2025

10/10 Excellent

mark

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
clean room, towels provided twice a day (during room cleaning and towel refresh around supper), bottled water every day,... Staff very pleasant and helpful.
Stayed 7 nights in Dec 2025

10/10 Excellent

Miguel, San Antonio

Stayed 6 nights in Dec 2025

10/10 Excellent

Kenel, Syracuse

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I stayed here with my elderly parents and two teen boys. We initially did not like our rooms, but after contacting the hotel, they were able to move us. We all had a amazing time! There is something for every age group. The hotel has thought of literally everything to make the trip pleasant and enjoyable. Best of all the beach has very gentle waves owing to it's location on Cancun. We've stayed at other resorts along the main strip, and while those hotels are nice, the waves are very strong and made it difficult (and dangerous) for my children to safely swim in the ocean.
Stayed 4 nights in Jan 2026

10/10 Excellent

Loretta Ho, Concord

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Every staff member was friendly and helpful. Resort was beautiful and peaceful. Food was good. We truly enjoyed our stay!
Stayed 3 nights in Jan 2026

8/10 Good

Fatima Barbosa dos Santos

Travelled with family
Liked: Cleanliness
The room was clean, and the staff are great.
Stayed 5 nights in Dec 2025

10/10 Excellent

Steven Christopher

Stayed 4 nights in Dec 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The grounds are beautiful and the club lounge is fantastic. The building and rooms are a little dated but really good value overall.
Stayed 5 nights in Dec 2025

10/10 Excellent

luis, houston

Stayed 1 night in Dec 2025

10/10 Excellent

roksana

Liked: Cleanliness, staff & service, amenities
Originally everything went wrong Andreas bad. The room was not what we were told would be, the night staff at the desk was lying and insisting that our room was not garden view while we were told it was. However the next day the manager by the name of Alex changed everything. He was very polite. He tried everything he could to help us. He assured us that he will look for a garden view room and as soon as there is an opening he will transfer us there. Which he did! In less than one day he found us a room with a beautiful garden and ocean view.we were so delighted and on top of it the next day he surprised us and sent a basked of fruit and chocolate to our room to make up for any inconvenience that originally we had to go through. I was so upset the first night that was planning to write a bad review for the hotel but Alex saved the hotel from the bad review and made our stay a pleasant stay. I highly recommend him to get a promotion or raise!
Stayed 8 nights in Dec 2025

8/10 Good

Dell

Stayed 1 night in Dec 2025

10/10 Excellent

shudong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. The room keeper clean the bathroom and give the towels at least two times a day. Very convenient to go to beach directly and have heated pool, jet tubes. Many beach chairs for free use.
Stayed 5 nights in Dec 2025

10/10 Excellent

Soma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is ideal for families, and has a great spa.
View from the bedroom
Beach view
Stayed 4 nights in Dec 2025

10/10 Excellent

jenny

Stayed 9 nights in Dec 2025

8/10 Good

José Luis

Liked: Cleanliness, property conditions & facilities
Excelentes instalaciones de playa
Stayed 5 nights in Dec 2025

10/10 Excellent

Adad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service nice beach. Too short a stay.
Stayed 2 nights in Dec 2025

6/10 Okay

Anas

Travelled with family
Liked: Cleanliness
Disliked: Amenities
This is not a 5 star hotel by any means. The hotel needs some serious updating. The room shows quite some wear and tear and the service is average. For the price that they charge, I would have expected a much better service. The curtains are not blackout leading to high luminosity in the morning. Room service is very average with beds half made. The breakfast buffet is average with very limited choices. If I had to rate the hotel, It would be less than 4 stars.
Stayed 7 nights in Dec 2025

10/10 Excellent

Sohaib

Liked: Cleanliness, amenities, property conditions & facilities
Amazing everything! Staff alone made it 5*! Room, restaurants, ambiance... just wow.
Stayed 8 nights in Dec 2025

8/10 Good

ALPER

Liked: Cleanliness, amenities, property conditions & facilities
It was good
Stayed 7 nights in Nov 2025

10/10 Excellent

Vadim

Liked: Cleanliness
Room is excellent
Stayed 5 nights in Dec 2025

6/10 Okay

Isabel L. De

Stayed 2 nights in Dec 2025