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Finest Playa Mujeres by The Excellence Collection - All Inclusive

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Photo gallery for Finest Playa Mujeres by The Excellence Collection - All Inclusive

A resort with a pool, beach umbrellas, and a view of the ocean.
Property video
An outdoor wedding venue with white chairs arranged in rows, a floral arch, and a view of the beach.
A modern outdoor seating area with a view of the ocean, a large potted plant, and a minimalist design.
A man in a white shirt and hat carrying a tray with bottles and a glass on a wooden boardwalk by the beach.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included

Explore the area

View in a map
Vialidad Paseo Mujeres Mz 1, Lt 10 Sm 3, Playa Mujeres, Punta Sam, QROO, 77400
  • Place, Mujeres Beach
    ‪10 min walk‬
  • Place, Punta Sam Beach
    ‪2 min drive‬
  • Place, North Beach
    ‪46 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬

Room options

View all photos for Junior Suite Spa Or Pool View

A modern hotel room with a large bed, a sofa, a small table, and a suitcase.

Junior Suite Spa Or Pool View

8.6 out of 10
Excellent
(83 reviews)
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Swim-Up Suite

A pool area with multiple loungers and a modern building in the background.

Junior Swim-Up Suite

10.0 out of 10
Exceptional
(11 reviews)
  • 88 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite With Private Pool

A modern outdoor living area with a pool, lounge chairs, and a covered seating area.

Junior Suite With Private Pool

8.8 out of 10
Excellent
(14 reviews)
  • 144 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Family Suite

A hotel room with a bed, a nightstand with a lamp, and a framed artwork on the wall.

Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 88 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Pool Family Suite

A modern outdoor living area with a pool, lounge chairs, and a covered seating area.

Pool Family Suite

8.6 out of 10
Excellent
(4 reviews)
  • 158 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Two-Story Rooftop Terrace Suite with Plunge Pool

A modern outdoor seating area with a pool, a lamp, and a large planter.

Two-Story Rooftop Terrace Suite with Plunge Pool

8.0 out of 10
Very good
(1 review)
  • 149 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Finest Club Junior Suite Ocean View

A modern room with a view of the sea, featuring a round table with a bottle and grapes, two blue chairs, and a cushioned seating area with a patterned wall.

Finest Club Junior Suite Ocean View

7.0 out of 10
Good
(16 reviews)
  • Ocean view
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Finest Club Junior Swim-Up Suite

A pool area with a hammock, lounge chairs, and a covered seating area.

Finest Club Junior Swim-Up Suite

7.8 out of 10
Good
(6 reviews)
  • Beach view
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Finest Club Family Suite

A hotel room with a bed, a nightstand, a lamp, and a framed picture on the wall.

Finest Club Family Suite

  • Ocean view
  • 88 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 2 Large Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Finest Club Two-Story Rooftop Terrace Suite with Plunge Pool

A modern outdoor seating area with a view of the ocean, a large potted plant, and a minimalist design.

Finest Club Two-Story Rooftop Terrace Suite with Plunge Pool

8.4 out of 10
Very good
(15 reviews)
  • Ocean view
  • 144 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Excellence Club Junior Suite Ocean View

A modern room with a view of the sea, featuring a round table with a bottle and grapes, two blue chairs, and a cushioned seating area with a patterned wall.

Excellence Club Junior Suite Ocean View

8.8 out of 10
Excellent
(13 reviews)
  • Ocean view
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Excellence Club Junior Swim-up Suite

A pool area with a hammock, lounge chairs, and a covered seating area.

Excellence Club Junior Swim-up Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Beach view
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool

A modern hotel room with a large bed, a sofa, a small table, and a suitcase.

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool

9.8 out of 10
Exceptional
(6 reviews)
  • Ocean view
  • 149 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Finest Club Junior Suite Pool View

A balcony with two black wireframe chairs, a round table with a book and glasses, and a blue sofa with a hat.

Finest Club Junior Suite Pool View

  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Excellence Club Junior Suite Pool View

A balcony with two black wireframe chairs, a round table with a book and glasses, and a blue sofa with a hat.

Excellence Club Junior Suite Pool View

9.4 out of 10
Exceptional
(6 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

A modern room with a view of the sea, featuring a round table with a bottle and grapes, two blue chairs, and a cushioned seating area with a patterned wall.

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for FREE UPGRADE TO FINEST CLUB JUNIOR SUITE POOL VIEW

A balcony with two black wireframe chairs, a round table with a book and glasses, and a blue sofa with a hat.

FREE UPGRADE TO FINEST CLUB JUNIOR SUITE POOL VIEW

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for FREE UPGRADE TO TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

A modern outdoor seating area with a pool, a lamp, and a large planter.

FREE UPGRADE TO TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for FREE UPGRADE TO FINEST CLUB JUNIOR SUITE OCEAN VIEW

A modern room with a view of the sea, featuring a round table with a bottle and grapes, two blue chairs, and a cushioned seating area with a patterned wall.

FREE UPGRADE TO FINEST CLUB JUNIOR SUITE OCEAN VIEW

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

A modern hotel room with a large bed, a sofa, a small table, and a suitcase.

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for FREE UPGRADE TO FINEST CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

A modern hotel room with a large bed, a sofa, a small table, and a suitcase.

FREE UPGRADE TO FINEST CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL

  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

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About the area

Punta Sam

Beachside getaway.Your stay at this Playa Mujeres property places you within 2 miles (3 km) of Mujeres Beach and Punta Sam Ferry Terminal. Punta Sam Beach and Playa Mujeres Golf Club are also within 2 miles (3 km).
View more Resorts in Punta SamOpens in a new window

What's nearby

  • Mujeres Beach - 10 min walk - 0.8 km
  • Punta Sam Beach - 2 min drive - 1.8 km
  • Playa Mujeres Golf Club - 4 min drive - 2.8 km
  • North Beach - 46 min drive - 9.4 km
  • Dolphin Discovery - 53 min drive - 15.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 40 min drive

Restaurants

  • ‪Don Fernando Lobby Bar - ‬6 min drive
  • ‪Mike's Coffee - ‬7 min walk
  • ‪El Suspiro - ‬7 min drive
  • ‪The Press - ‬19 min walk
  • ‪Twiggy - ‬19 min walk

About this property

Finest Playa Mujeres by The Excellence Collection - All Inclusive

Upscale beachfront property with 10 outdoor pools
Finest Playa Mujeres by The Excellence Collection - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Finest Playa Mujeres by The Excellence Collection - All Inclusive you can cool off in one of the 10 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 12 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 16 bars/lounges. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking and valet parking are free. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 5-star Punta Sam property.

  • 450 guestrooms or units
  • 4 levels
  • 12 buildings
  • 12 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 16 bars or lounges
  • Built in 2015
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
Finest Playa Mujeres by The Excellence Collection - All Inclusive offers 450 accommodations with minibars (stocked with some free items) and minibars. Rooms open to furnished balconies or patios. Pillowtop beds feature premium bedding. A pillow menu is available. 46-inch Smart televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Punta Sam property provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

One Spa has 19 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. Children under 13 years old are not allowed in the spa without adult supervision.

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Property amenities

Family friendly

  • 10 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site

Food and drink

  • 12 restaurants
  • 16 bars/lounges
  • 2 poolside bars
  • 2 swim-up bars
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 10 outdoor pools
  • 14 hot tubs
  • Beach volleyball
  • Children's pool
  • Fishing
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf driving range
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis lessons
  • Wine tasting room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

Room amenities

Entertainment

  • 46-inch smart TV with premium satellite channels

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Free international calls
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

No shows require payment in full, including taxes and service fee.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Finest Excellence Group Hotel
Finest Excellence Group Hotel Playa Mujeres
Finest Playa Mujeres Excellence Group
Finest Playa Mujeres Excellence Group All inclusive
Finest Excellence Group All inclusive
Finest Excellence Group
Finest Playa Mujeres by Excellence Group
Finest Playa Mujeres by Excellence Group All inclusive
Finest Excellence Group All inclusive All-inclusive property
Finest Excellence Group inclu
Finest Playa Mujeres by The Excellence Collection All inclusive

Frequently asked questions

How close is Finest Playa Mujeres by The Excellence Collection - All Inclusive to the airport?

Finest Playa Mujeres by The Excellence Collection - All Inclusive is 17.8 mi (40-min drive) away from the Cancun Intl. Airport (CUN) airport, the closest popular airport to the property.

How much does it cost to stay at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

As of Sept 1, 2026, prices found for a 1-night stay for 2 adults at Finest Playa Mujeres by The Excellence Collection - All Inclusive on Sept 6, 2026 start from CA $394, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Finest Playa Mujeres by The Excellence Collection - All Inclusive have an airport shuttle?

Finest Playa Mujeres by The Excellence Collection - All Inclusive offers an airport shuttle 24 hours a day, on request, for a charge of MXN 3904.21 per vehicle, roundtrip.

How close is Finest Playa Mujeres by The Excellence Collection - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Finest Playa Mujeres by The Excellence Collection - All Inclusive offer free breakfast?

Finest Playa Mujeres by The Excellence Collection - All Inclusive does not offer free breakfast.

Is there a casino at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

No, there is no casino at this property, but PlayCity Casino (15-min drive) and Royal Yak Casino and Sports Book (16-min drive) are nearby.

What time is check-in at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Finest Playa Mujeres by The Excellence Collection - All Inclusive?

This property offers free self parking and valet parking.

Does Finest Playa Mujeres by The Excellence Collection - All Inclusive have a pool?

Finest Playa Mujeres by The Excellence Collection - All Inclusive features 10 outdoor pools and a children's pool.

Does Finest Playa Mujeres by The Excellence Collection - All Inclusive have a restaurant?

There are 12 onsite restaurants, offering options like Mexican cuisine and al fresco dining.

Does Finest Playa Mujeres by The Excellence Collection - All Inclusive have a spa?

Pamper yourself with a day at One Spa, where you can enjoy prenatal massages, thalassotherapy, and Ayurvedic treatments.

How close is Finest Playa Mujeres by The Excellence Collection - All Inclusive to downtown Punta Sam?

Finest Playa Mujeres by The Excellence Collection - All Inclusive is 0.6 mi away from Punta Sam.

Finest Playa Mujeres by The Excellence Collection - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1179 out of 1700 reviews
Rating 8 - Good. 240 out of 1700 reviews
Rating 6 - Okay. 140 out of 1700 reviews
Rating 4 - Poor. 65 out of 1700 reviews
Rating 2 - Terrible. 76 out of 1700 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect trip for family vacation!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

ELAINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort for individuals or families.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Angelika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is super kid friendly, clean, well maintained and wonderful food.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and super clean
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly, perfect with toddlers. Nice kid water park Loved the swim out Very nice room Restaurant is ok, but lunch bbq is awesome Very clean I recommend
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Arystanbek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, a lot of family activities. Pools were great and clean
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Yuhao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was great and the staff were so friendly!
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Stacey

Liked: Cleanliness
Wonderful stay, beautiful setting. Perfect for families with young kids
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only therefore a short time but everything was great. Clean room food was great, staff were friendly and helpful.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liubou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing, spotless swimming pools, great live music and a gorgeous beach Really a beautiful place.
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Aiza

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Ally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property and friendly staff. Great resort for toddlers.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Sana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carlos on the front counter, Julieta in Dommo and many many more staff members made us feel like we were the VIP of the whole resort.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Aira Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is perfect esp for families..food is everywhere, beach is perfect, accomodation and activities are cool. Giving a 5 star rating and will be back 10x for sure
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Grygorii

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was always warm and cleaned daily.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a tremendous experience for me as a solo traveler. I was afforded the privacy I desired with the option for fun activities and wonderful food. I cannot say enough about the quality of service and kindness of staff. The grounds are beautiful and the entire feel was a delightful blend of casual yet exclusive. Highly recommend for solo travelers, couples or families!
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older resort but absolutely beautiful, incredibly well maintained, staff was incredibly polite and profession
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Rohan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern amenities, clean swimming pools, good food. There was sea weed in the water and on the beach, hard to swim. But overall great experience. Would visit again.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

venkatesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time to Mexico and Cancun with a 7 and 3 year old. Kids had loads of fun, service was excellent and food options are huge. This will be our go to place for Cancun going forward.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time visiting this resort and it was just amazing as it was nine years ago. It is well maintained in the staff is friendly. We will definitely be back.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Nanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Finest Playa Mujeres is an excellent and lovely place to be they always make sure we were happy and comfortable during our stay there. Our room was always nice and cleaned. The staff are supper nice and the pool is always clean
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Courtney Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
beautiful resort, love the finest group of hotels
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Brian Cesar Alejo

Liked: Cleanliness, amenities, property conditions & facilities
Always an amazing location
Stayed 4 nights in Feb 2026

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