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The Royal Haciendas All Inclusive

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Photo gallery for The Royal Haciendas All Inclusive

On the beach, white sand, sun loungers, beach umbrellas
6 outdoor pools, pool umbrellas, sun loungers
Balcony view
5 restaurants, breakfast, lunch, dinner served; Asian cuisine
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Playa Xcalacoco
    ‪5 min drive‬
  • Place, Playa 88
    ‪5 min drive‬
  • Place, Gran Coyote Golf
    ‪6 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪53 min drive‬

Room options

View all photos for Deluxe Junior Suite

Pillowtop beds, in-room safe, individually decorated

Deluxe Junior Suite

8.8 out of 10
Excellent
(73 reviews)
  • Ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Junior Suite Beachfront

Pillowtop beds, in-room safe, individually decorated

Deluxe Junior Suite Beachfront

9.0 out of 10
Wonderful
(28 reviews)
  • Beach view
  • 37 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Beach View, Beachfront

In-room dining

Deluxe Suite, 1 Bedroom, Beach View, Beachfront

9.6 out of 10
Exceptional
(10 reviews)
  • Beach view
  • 97 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

Pillowtop beds, in-room safe, individually decorated

Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

9.6 out of 10
Exceptional
(4 reviews)
  • Beach view
  • 134 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen

43-inch plasma TV with satellite channels, TV

Deluxe Suite, 1 Bedroom, Fully Equipped Kitchen

9.8 out of 10
Exceptional
(61 reviews)
  • Ocean view
  • 97 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen

Pillowtop beds, in-room safe, individually decorated

Deluxe Master Suite, 2 Bedrooms, Fully Equipped Kitchen

9.4 out of 10
Exceptional
(28 reviews)
  • Ocean view
  • 134 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Run of the House

Pillowtop beds, in-room safe, individually decorated

Run of the House

9.0 out of 10
Wonderful
(69 reviews)
  • 37 sq m
  • Sleeps 2
  • 2 Double Beds

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About the area

Playa del Carmen

Beachfront retreat .Your stay at this Corasol property places you within 3 miles (5 km) of Playa del Carmen Main Beach and Quinta Avenida. Playa Xcalacoco and Chun-Zumbul (diving site) are also within 2 miles (3 km).

What's nearby

  • Playa Xcalacoco - 5 min drive - 1.8 km
  • Playa 88 - 5 min drive - 2.5 km
  • Gran Coyote Golf - 6 min drive - 2.1 km
  • Mamitas Beach - 7 min drive - 3.9 km
  • Quinta Avenida - 8 min drive - 4.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • ‪La Laguna - ‬15 min walk
  • ‪El Templo - ‬14 min walk
  • ‪Las Máscaras - ‬15 min walk
  • ‪Bar L'Elefant - ‬12 min walk
  • ‪Snack El nido - ‬14 min walk

About this property

The Royal Haciendas All Inclusive

4-star beachfront property near Playa del Carmen Main Beach
The Royal Haciendas All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At The Royal Haciendas All Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free valet parking is available.

Smoking is allowed in designated areas at this 4-star Playa del Carmen property.

  • 252 guestrooms or units
  • 4 levels
  • 18 buildings
  • 5 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Built in 2006
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Swim-up bar
The Royal Haciendas All Inclusive offers 252 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 43-inch plasma televisions come with satellite channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily.

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Ocean Riviera Paradise All Inclusive
Playa del Carmen
  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.2 out of 5, Very good, 3,003 reviews
The price is CA $268
CA $329 total
includes taxes & fees
May 13 - May 14
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Property amenities

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 4 hot tubs
  • 6 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Yoga classes

Accessibility

  • Elevator

Room amenities

Entertainment

  • 43-inch HDTV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 600
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Royal Haciendas All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 3.36 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 600 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Property Registration Number 008-013-002459/2025

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Haciendas
Royal Haciendas All Inclusive
Royal Haciendas All Inclusive Playa del Carmen
Royal Haciendas Playa del Carmen
Royal Haciendas Hotel
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas All Inclusive All-inclusive property

Frequently asked questions

How close is The Royal Haciendas All Inclusive to the airport?

The Royal Haciendas All Inclusive is 26.1 mi (262-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at The Royal Haciendas All Inclusive?

As of May 12, 2026, prices found for a 1-night stay for 2 adults at The Royal Haciendas All Inclusive on May 19, 2026 start from CA $317, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Royal Haciendas All Inclusive have an airport shuttle?

Airport shuttle services are not available at The Royal Haciendas All Inclusive.

How close is The Royal Haciendas All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does The Royal Haciendas All Inclusive offer free breakfast?

The Royal Haciendas All Inclusive does not offer free breakfast.

Is there a casino at The Royal Haciendas All Inclusive?

No, there is no casino at this property, but Riviera Gran Casino (11-min drive) is nearby.

What time is check-in at The Royal Haciendas All Inclusive?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at The Royal Haciendas All Inclusive?

This property offers free valet parking.

Does The Royal Haciendas All Inclusive have a pool?

The Royal Haciendas All Inclusive features 6 outdoor pools and a children's pool.

Does The Royal Haciendas All Inclusive have a restaurant?

There are 5 onsite restaurants, offering options like Asian cuisine, garden views, and a beachfront location.

Does The Royal Haciendas All Inclusive have a spa?

This property has a spa, which features facials, body wraps, and massages.

How close is The Royal Haciendas All Inclusive to downtown Playa del Carmen?

The Royal Haciendas All Inclusive is 2.7 mi away from Playa del Carmen.

The Royal Haciendas All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1104 out of 1944 reviews
Rating 8 - Good. 463 out of 1944 reviews
Rating 6 - Okay. 238 out of 1944 reviews
Rating 4 - Poor. 75 out of 1944 reviews
Rating 2 - Terrible. 64 out of 1944 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sadly. The beach is horrible
Stayed 6 nights in Apr 2026

10/10 Excellent

NaTosha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2026

10/10 Excellent

Martin George

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Got an upgrade to the one bedroom villa with balcony hot tub and full kitchen, a nice perk to start our week. Rooms spotless. Staff very friendly. Buffet lots of variety, they always have kid friendly items. Sometimes the lunch grills get busy and you have to wait from 45-60 min for your food, but they get you drinks quickly and other times the wait is only 15 min. Don’t expect to swim in the ocean here. The beach smells a bit from seaweed and there are urchin and jellyfish warnings. Not a big deal as the pools are plentiful and immense. There are beaches just adjacent to the resort for a nice sunset stroll. Kids club was amazing, our son wanted to do activities there every day. Talented live entertainment. The beach is small so if you want long stretches of swimmable beaches look elsewhere otherwise this place if beautiful, the grounds very well kept. An amazing week.
Stayed 7 nights in Feb 2026

10/10 Excellent

Shauntelle

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay! The beach was beautiful and well maintained, food was delicious, rooms are ample and super clean. We had previously stayed at Royal Haciendas in 2023 and did not have a great experience - we thought we would give this place another try and have nothing but great things to say about our stay in 2026. Once of our guests experienced an injury while at the resort and I can not highly recommend the Dr. on site enough - he is very thorough and genuinley cares about his patients. Hotel management went above and beyond during our stay. Also - would like to give recognition to a few staff members who made our stay extra special. Our kids loved the kids club and Danna, Diana, Kitzia, and Geo made their week. Alejandro at Kinoko restaurant provided great service all week long as well!
Stayed 9 nights in Jan 2026

10/10 Excellent

Shelby, Brooklyn park

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at the Royal Haciendas! Having the all inclusive was definitely worth it, the food was great and drinks were delicious. We were so impressed with how clean everything was, not just our room but the property. Staff were continuously cleaning and doing projects to keep the resort lovely. The staff for the kids club were amazing, we participated in the face painting, pinata making, and pinata party- our daughters had a blast! I can't give enough praise to how nice the staff were, so many people were amazing. Oscar really stood out to us as we left our toddlers spoon at breakfast, he washed it and when he saw us later on the resort brought it to us. Oscar engaged with our kids and made them laugh, he was a delight to talk with. Hector, Josefina, and many others were also wonderful! I think the only thing I would say would be that the hot tub could be warmer and it would be nice if you could make reservations for Los Morales and Kinoko a few days in advance instead of the day of but other than that everything was amazing!
Stayed 7 nights in Jan 2026

10/10 Excellent

Imad

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean amenities and all the staff were amazing. Definitely will be back
Stayed 7 nights in Jan 2026

8/10 Good

Dino Cletus

Travelled with family
Liked: Cleanliness, property conditions & facilities
Rooms were great, staff was awesome, couple minor glitches that were rectified quickly. Food was good and never any lineups. Beach and ocean is in a state of recovery but appears that they are taking steps to maintain. Pools are lovely. Lots of entertainment and things to do for all ages.
Stayed 9 nights in Jan 2026

10/10 Excellent

Crystal

Stayed 4 nights in Dec 2025

8/10 Good

carole Ann

Liked: Cleanliness, property conditions & facilities
Staff was great. Food was moderate. The exclusive restaurants were good, but there was only two.
Stayed 8 nights in Jan 2026

10/10 Excellent

Lisa

Stayed 7 nights in Jan 2026

6/10 Okay

Daniel

Stayed 10 nights in Jan 2026

6/10 Okay

Nichol

Stayed 7 nights in Jan 2026

6/10 Okay

DONALD

Travelled with group
Liked: Cleanliness, property conditions & facilities
Service was slow many times through our stay. Hot tubs was a little warmer than pool. Food was good. Entertainment like karaoke the DJ only lasted a hour by time they got started and shut down and run everyone out.
Stayed 5 nights in Jan 2026

10/10 Excellent

Stephanie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Stayed for 10 days and had a wonderful vacation, our room was perfect the staff were so friendly and helpful. Food was amazing for an all inclusive and the kids enjoyed the kids club. Beatrice at Reception was always welcome and willing to go the extra mile. Regina our room maid always left such beautiful little touches making the kids smile and us feel very special and kitziana in the kids club was amazing with the boys. Looking forward to coming back again in the future
Stayed 10 nights in Jan 2026

8/10 Good

Jordan

Stayed 10 nights in Jan 2026

10/10 Excellent

Daniel Lawry

Liked: Cleanliness, amenities, property conditions & facilities
Just ended our stay at The Royal Haciendas. The 10 days flew by. The set up is unique… one side is a little more ‘busy’ and the other more relaxed. Lots for you to do and no extra charges… played tennis, beach and pool volleyball, kayaked, boogie boarded, played Texas hold ‘em poker, evening entertainment. You can participate as much or as little as you want. The staff is very friendly and do their best to meet your needs. Our room was clean and well maintained. Definitely a place to return to again.
Stayed 9 nights in Jan 2026

10/10 Excellent

Randolph

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent food and clean beautiful rooms. Helpful and kind staff. Great family vacation.
Stayed 6 nights in Jan 2026

4/10 Poor

Ken

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jan 2026

10/10 Excellent

Layal

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The resort is super clean and very family oriented! Our kids loved the kids club and water park. The staff is absolutely amazing and friendly. However, It's unfortunate what has happened to their beach and all the seaweed present. We did not like the view of the large sand blocks in the water, it's hard to avoid seeing sitting on the beach. We do wish that there were shows at night white there wasn't anything to do after dinner other than walk around or go back to the room.
Stayed 4 nights in Jan 2026

10/10 Excellent

Justin

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Room layout was perfect for a family of 6. The resort was immaculate, staff were very friendly and food was superb. There are tons of activities for all ages, plenty of pools to cool off and a decent sized beach, despite erosion issues. The rental shop is well equipped with sports equipment, decently equipped fitness centre and we would highly recommend booking a tour with Jesus onsite at the resort. Seamless vacation, would book there again in a heartbeat!
Stayed 7 nights in Jan 2026

10/10 Excellent

Jamie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing! Food, service, room, pool. We were happy with everything. We stayed for a week with our 8 year old son. He enjoyed the pool very much! He was just upset that he could not go up the swim up bar to get himself drinks, as every other resort we've been to, he was able to do that.
Stayed 7 nights in Jan 2026

8/10 Good

shannon

Stayed 4 nights in Jan 2026

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Q
Stayed 6 nights in Oct 2025

10/10 Excellent

Timothy M.

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, staff was welcoming and helpful.. Food was wonderful and varied. On site entertainment was great. Will definitely stay again.
Stayed 15 nights in Jan 2026

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We love everything about the Royal Hacienda from the facilities to the food to clean, huge pools and hot tubs and the landscaping an extra shout out to these staff members- photographers Michelle and Gadiela- Entertainment Hector and Ileana, and Servers Francisco, Jeremiah’s, Jose, Aldo, Oscar, Saul, and Security Cipriano. Without them, this will not have been the same wonderful family experience.!
Stayed 7 nights in Jan 2026