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The Royal Haciendas All Inclusive

4.0 star property
4-star beachfront property near Playa del Carmen Main Beach

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Photo gallery for The Royal Haciendas All Inclusive

Exterior
Balcony view
Aerial view
6 outdoor pools, pool umbrellas, sun loungers
1 bedroom, pillowtop beds, in-room safe, individually decorated

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Playa del Carmen, QROO
  • Quinta Avenida
    ‪6 min drive‬
  • Playa del Carmen Main Beach
    ‪7 min drive‬
  • Punta Esmeralda Beach
    ‪7 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪57 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom, Beach View, Beachfront

In-room dining

Deluxe Suite, 1 Bedroom, Beach View, Beachfront

9.6 out of 10
Exceptional
(10 reviews)
  • 97 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

1 bedroom, pillowtop beds, in-room safe, individually decorated

Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

9.4 out of 10
Exceptional
(3 reviews)
  • 134 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Room, 2 Double Beds, Beachfront

1 bedroom, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 2 Double Beds, Beachfront

9.0 out of 10
Wonderful
(27 reviews)
  • 37 sq m
  • Beach view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Junior Suite

1 bedroom, pillowtop beds, in-room safe, individually decorated

Deluxe Junior Suite

8.6 out of 10
Excellent
(60 reviews)
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Ocean View

43-inch plasma TV with satellite channels, TV

Deluxe Suite, 1 Bedroom, Ocean View

9.8 out of 10
Exceptional
(46 reviews)
  • 97 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Run of the House

1 bedroom, pillowtop beds, in-room safe, individually decorated

Run of the House

9.0 out of 10
Wonderful
(61 reviews)
  • 37 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Villa

1 bedroom, pillowtop beds, in-room safe, individually decorated

Deluxe Villa

9.8 out of 10
Exceptional
(22 reviews)
  • 134 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

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Grand Hyatt Playa Del Carmen Resort

Downtown Playa del Carmen
  • Pool
  • All-inclusive
  • Spa
  • Pet-friendly
4.3 out of 5, Excellent, 1,001 reviews
The price is CA $340
CA $478 total
includes taxes & fees
Jul 20 - Jul 21
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About the area

Playa del Carmen

Beachfront retreat .Your stay at this Corasol property places you within 3 miles (5 km) of Playa del Carmen Main Beach and Quinta Avenida. Also, Chun-Zumbul (diving site) is within half a mile (1 km) and Playa Xcalacoco is within 2 miles (3 km).

What's nearby

  • Playa Xcalacoco - 3 min drive - 1.8 km
  • Gran Coyote Golf - 4 min drive - 2.1 km
  • Quinta Avenida - 6 min drive - 4.3 km
  • Playa del Carmen Main Beach - 7 min drive - 4.3 km
  • Punta Esmeralda Beach - 7 min drive - 2.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪The Fives Plaza - ‬5 min drive
  • ‪La Laguna - ‬14 min walk
  • ‪Arezzo - ‬5 min drive
  • ‪Breeze Pool Bar - ‬5 min drive
  • ‪Lizards Pool Bar & Terrace - ‬5 min drive

About this property

The Royal Haciendas All Inclusive

4-star beachfront property near Playa del Carmen Main Beach
The Royal Haciendas All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At The Royal Haciendas All Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free valet parking is available.

Smoking is allowed in designated areas at this 4-star Playa del Carmen property.

  • 252 guestrooms or units
  • 4 levels
  • 18 buildings
  • 5 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Built in 2006
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Swim-up bar
The Royal Haciendas All Inclusive offers 252 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 43-inch plasma televisions come with satellite channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily.

Languages

English, Spanish

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Ocean Riviera Paradise All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.1 out of 5, Very good, 2,247 reviews
The price is CA $346
CA $350 total
includes taxes & fees
Jul 9 - Jul 10
Ocean Riviera Paradise All Inclusive

Property amenities

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 4 hot tubs
  • 6 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Stereo
  • Yoga classes

Accessibility

  • Elevator

Room amenities

Entertainment

  • 43-inch HDTV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 600
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Royal Haciendas All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 2.99 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 600 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Haciendas
Royal Haciendas All Inclusive
Royal Haciendas All Inclusive Playa del Carmen
Royal Haciendas Playa del Carmen
Royal Haciendas Hotel
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas All Inclusive All-inclusive property

The Royal Haciendas All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1039 out of 1816 reviews
Rating 8 - Good. 430 out of 1816 reviews
Rating 6 - Okay. 208 out of 1816 reviews
Rating 4 - Poor. 80 out of 1816 reviews
Rating 2 - Terrible. 59 out of 1816 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Ingrid, MEMPHIS

Stayed 5 nights in May 2025

6/10 Okay

Ingrid, MEMPHIS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach seems Man made, not pretty at all.
Stayed 5 nights in May 2025

10/10 Excellent

Hilary

Stayed 4 nights in Apr 2025

10/10 Excellent

Hilary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was immaculate. Staff was friendly and helpful

10/10 Excellent

Maria G

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed at the Royal Haciendas over our Spring Break 2025. Nice hotel, great service. Cleanliness was excellent. In my opinion, they are limited on dining options, but buffet food is good. Never very busy, which was good. We always found chairs at the pool. Some good activities, and the kids loved the pools. The beach needs some help, but the resort acknowledges it. Very safe and quiet resort. Almost too quiet. Everything outside closes at 9 pm. Loved the movies by the beach, and the nightly entertainment outside though. Overall, we had a good stay. Kids will require some sort of night life for our next trip.
Stayed 7 nights in Mar 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt like that our guide when we arrive to the hotel gave us wrong information and never communicated with my family about reservations.
Stayed 4 nights in Apr 2025

10/10 Excellent

Karol

Stayed 7 nights in Mar 2025

4/10 Poor

TAMMY

Stayed 6 nights in Apr 2025

10/10 Excellent

Reily

Liked: Cleanliness, staff & service, property conditions & facilities
Increíble place to stay
Stayed 2 nights in Dec 2024

8/10 Good

Brendan

Travelled with family, Travelled with family and small children
Liked: Cleanliness
First time staying at the Royal Haciendas and overall we were very happy with the choice. Unfortunately the beach wasn’t in the best shape, however, it was the same scene throughout the area. The kids club was fantastic, with a ton of activities going on throughout the day for all ages. We were also very pleasantly surprised to learn that bars carried Heineken zero. The downside was that the food options were fairly limited, and it was hard to get into the restaurants. We were also surprised at how long each meal took to receive food, unfortunately there was not a “quick beach Buffett” option like most resorts offer. The room was clean, and in great condition. However, the beds were extremely uncomfortable. We booked this vacation on a great deal, and for the amount paid, this resort provided a fun vacation for our family.
Stayed 6 nights in Mar 2025

10/10 Excellent

Christo J

Stayed 8 nights in Mar 2025

8/10 Good

Max O.

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Need to better Food and Drinks, otherwise is a great Hotel, very quiet and Beautiful. Great for family's
Stayed 10 nights in Mar 2025

10/10 Excellent

Sheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Royal Haciendas! The kids club was a hit with our daughter, the games room was a popular place for our son and the swim up bar was the perfect spot for the parents! Food was great, staff were friendly and helpful. It was a windy week so we didn’t spend much time at the beach, but with so many swimming pool options, we didn’t miss it much (and the fact that you can see the ocean from the pools helps). Such a great family vacation spot! Thank you, Royal Haciendas!
Stayed 6 nights in Mar 2025

2/10 Terrible

Patrick

Stayed 7 nights in Mar 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Royal Haciendas is a beautiful, family friendly resort. We enjoyed the convenience of the all inclusive option and the many pools/restaurants!
Stayed 7 nights in Mar 2025

8/10 Good

Kyle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was lovely. Really enjoyed our stay with our two young children ages 7 and 6. Beach was not great, but I was prepared for that based on the reviews and the children still enjoyed it. Food and service overall was pretty good. Would stay again. Value was there based on the price.
Stayed 8 nights in Mar 2025

6/10 Okay

Natalie

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on the left side and that was more quiet. Place was easy to get around but very hard to get into restaurants and food took a long time to order. No options to walk in and grab food mid day had to sit down somewhere and order. Otherwise was great, very clean and very nice friendly workers. Beach was not very walkable and full of seaweed, broken trees and such from past storms, knew this before coming. Did not matter to us.
Stayed 5 nights in Mar 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great about our stay. The only drawback was that the quality of the food was inconsistent. The restaurants were great, but a good amount of the buffet was often not fresh. Room service one night left us with very bland and poorly made quesadillas and guacamole.
Stayed 3 nights in Mar 2025

8/10 Good

Derek

Stayed 5 nights in Mar 2025

10/10 Excellent

Fatima Yasmin, San Bernardino

Stayed 4 nights in Mar 2025

6/10 Okay

Daniel

Stayed 5 nights in Mar 2025

8/10 Good

Adam Tyler

Liked: Cleanliness, amenities, property conditions & facilities
The wait staff in the main restaurant and bartenders at pool 2 were not the nicest we've encountered in Mexico. Additionally, we had one "security" member hanging around us at the pool each day. He had a generally displeased look on his face. He also made us turn off our little portable speaker, which we only played clean easy listening types of music. No one around us complained, in fact most complained that we had to turn it off. This happened a few different times over our stay. Our stay was fine but we most likely will not be back.
Stayed 9 nights in Mar 2025

6/10 Okay

Thomas

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Mar 2025