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The Royal Haciendas All Inclusive

4.0 star property
4-star beachfront property near Playa del Carmen Main Beach

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Photo gallery for The Royal Haciendas All Inclusive

Surrounded by lush greenery, this resort offers a large pool, a smaller pool, and a tennis court, with the beach just steps away.
Relax in a stylish space with pendant lights, a large pot, and wooden furniture.
Enjoy ocean views from the balcony, featuring a seating area with a table and chairs.
Surrounded by lush gardens and overlooking the sea, this resort offers a tranquil retreat with a pool, tennis courts, and a central courtyard.
Relax by the resort's pool surrounded by palm trees and lounge chairs.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Playa del Carmen, QROO
  • Quinta Avenida
    ‪6 min drive‬
  • Playa del Carmen Main Beach
    ‪7 min drive‬
  • Punta Esmeralda Beach
    ‪7 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪57 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom, Beach View, Beachfront

In-room dining

Deluxe Suite, 1 Bedroom, Beach View, Beachfront

9.6 out of 10
Exceptional
(10 reviews)
  • 97 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

1 bedroom, pillowtop beds, in-room safe, individually decorated

Deluxe Suite, 2 Bedrooms, Beach View, Beachfront

9.4 out of 10
Exceptional
(3 reviews)
  • 134 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Room, 2 Double Beds, Beachfront

1 bedroom, pillowtop beds, in-room safe, individually decorated

Deluxe Room, 2 Double Beds, Beachfront

9.0 out of 10
Wonderful
(27 reviews)
  • 37 sq m
  • Beach view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Junior Suite

1 bedroom, pillowtop beds, in-room safe, individually decorated

Deluxe Junior Suite

8.6 out of 10
Excellent
(60 reviews)
  • 37 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Ocean View

43-inch plasma TV with satellite channels, TV

Deluxe Suite, 1 Bedroom, Ocean View

9.8 out of 10
Exceptional
(46 reviews)
  • 97 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Run of the House

1 bedroom, pillowtop beds, in-room safe, individually decorated

Run of the House

9.0 out of 10
Wonderful
(62 reviews)
  • 37 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Villa

1 bedroom, pillowtop beds, in-room safe, individually decorated

Deluxe Villa

9.8 out of 10
Exceptional
(23 reviews)
  • 134 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

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CA $672 total
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About the area

Playa del Carmen

Beachfront retreat .Your stay at this Corasol property places you within 3 miles (5 km) of Playa del Carmen Main Beach and Quinta Avenida. Also, Chun-Zumbul (diving site) is within half a mile (1 km) and Playa Xcalacoco is within 2 miles (3 km).

What's nearby

  • Playa Xcalacoco - 3 min drive - 1.8 km
  • Gran Coyote Golf - 4 min drive - 2.1 km
  • Quinta Avenida - 6 min drive - 4.3 km
  • Playa del Carmen Main Beach - 7 min drive - 4.3 km
  • Punta Esmeralda Beach - 7 min drive - 2.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

  • ‪The Fives Plaza - ‬5 min drive
  • ‪La Laguna - ‬14 min walk
  • ‪Arezzo - ‬5 min drive
  • ‪Breeze Pool Bar - ‬5 min drive
  • ‪Lizards Pool Bar & Terrace - ‬5 min drive

About this property

The Royal Haciendas All Inclusive

4-star beachfront property near Playa del Carmen Main Beach
The Royal Haciendas All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At The Royal Haciendas All Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free valet parking is available.

Smoking is allowed in designated areas at this 4-star Playa del Carmen property.

  • 252 guestrooms or units
  • 4 levels
  • 18 buildings
  • 5 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • Built in 2006
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Swim-up bar
The Royal Haciendas All Inclusive offers 252 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 43-inch plasma televisions come with satellite channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily.

Languages

English, Spanish

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includes taxes & fees
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Property amenities

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered valet parking on site

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 4 hot tubs
  • 6 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Yoga classes

Accessibility

  • Elevator

Room amenities

Entertainment

  • 43-inch HDTV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 600
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on a Saturday may need to change units. The hotel will try to avoid this scenario, but, when necessary, management will work to streamline this process and minimize inconvenience for guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Royal Haciendas All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 2.71 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 600 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Haciendas
Royal Haciendas All Inclusive
Royal Haciendas All Inclusive Playa del Carmen
Royal Haciendas Playa del Carmen
Royal Haciendas Hotel
The Royal Haciendas Hotel Playa Del Carmen
Royal Haciendas All Inclusive All-inclusive property

The Royal Haciendas All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1034 out of 1815 reviews
Rating 8 - Good. 431 out of 1815 reviews
Rating 6 - Okay. 210 out of 1815 reviews
Rating 4 - Poor. 79 out of 1815 reviews
Rating 2 - Terrible. 61 out of 1815 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Ingrid, MEMPHIS

Stayed 5 nights in May 2025

6/10 Okay

Ingrid, MEMPHIS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach seems Man made, not pretty at all.
Stayed 5 nights in May 2025

10/10 Excellent

Hilary

Stayed 4 nights in Apr 2025

10/10 Excellent

Hilary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was immaculate. Staff was friendly and helpful

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent and property clean
Stayed 7 nights in Apr 2025

10/10 Excellent

Rosaleen Moira Craniey

Travelled with family, Travelled with family and small children
Liked: Amenities
So clean and the staff so friendly and hard working! Service is quick around the pool and at the restaurants. Cleaning staff is amazing and detail oriented. Everyone so pleasant and really make you feel welcome. Pools are plenty and clean. Gym is fantastic and also clean with welcoming friendly staff. The beach is beautiful! Sunrise incredible to watch from the white powdery sand. Bring swim shoes to get past the rocky entrance to the water! The personal concierge we had wasn’t great and fell through on promises made, so we did our own work to call for room stock and restaurant/town transportation reservations. Whatever. Would love to return and do highly recommend!
Stayed 4 nights in Apr 2025

8/10 Good

Argelia Bobadilla

Liked: Cleanliness, staff & service, property conditions & facilities
It was a traditional hacienda style all inclusive. It was family friendly, very clean and had good service.
Stayed 5 nights in Apr 2025

6/10 Okay

Kayleigh

Alright for a family trip
Stayed 7 nights in Mar 2025

8/10 Good

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

6/10 Okay

Kip

Travelled with family
Liked: Cleanliness, staff & service
This hotel is a time share so you have to give you room number all the time for everything. Bar opens from 11AM to 11pm. The hole place shuts down real early
Stayed 7 nights in Apr 2025

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The room setup is perfect for a family of four. The dining options were decent, and we really enjoyed the pools, hammocks, and various activities. There is some beach erosion which made the beach not as we expected. The sand and actual beach area is nice, but due to sticks and rocks, it was not enjoyable going into the water.
Stayed 5 nights in Apr 2025

4/10 Poor

stephanie

Travelled with family and small children
Liked: Cleanliness
Was disappointed with the customer service. You meet a concierge when you check in but they do nothing. They are pointless. Ours did not check on us one time. I also asked to have 1 reservation at a restaurant the night of my birthday at the very least. He didn’t even try, so we did not get a reservation. I checked daily and nothing. I had to go at 5 pm day of and beg to get let in. Everything closes by 10:45 pm. Can’t get drinks after that. All inclusive is not all inclusive. They limit the number of slices of pizza you can order to 2 per person. Room service menu is limited after 11. No alcohol for room service after 11. When you do get room service can only order 2 drinks per adult registered to the room. Entertainment was lacking. If you are not a time share owner you get treated differently. Beach was awful, hardly walkable. Beach front doesn’t mean you walk out to beach just means ocean view. The only good thing about this place was the kids club which is why I gave it 2 stars and not 1. Also had to wait in long line for breakfast most days. I would NOT recommend this place. I will never go back.
Stayed 6 nights in Mar 2025

4/10 Poor

Andrei

Travelled with family
Liked: Cleanliness, staff & service
The hotel is clean and staff is friendly, a few entertaining options like ping pong and pool; What we didn’t like there is no swimming beach, we walked to another hotel property to swim in gulf; even there were a few free dining options in all inclusive package they charge extra for some dishes, overall food was okay;
Stayed 6 nights in Apr 2025

8/10 Good

Daniil, Norcross

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Food selection felt limited but staff and hotel were nice.
Stayed 5 nights in Apr 2025

10/10 Excellent

Samuel Jr

Stayed 7 nights in Apr 2025

10/10 Excellent

Maria G

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

6/10 Okay

Ralitsa

Travelled with family
Liked: Cleanliness, amenities
While we usually book all inclusive resorts, this one was nothing like anything we have ever been to. There were people who own apartments in this resort and not all of them were all inclusive so no matter if you are in the buffet, the bar or a restaurant, you would always get asked for your room number. It is really annoying and I waste of time. The lines were always big just to get to the buffet, although there were empty tables because of this. And then the waiter would ask you again. I think this could easily be solved with different colored wristbands. The buffet did not work for lunch so the only option was the restaurants and they had limited options. The dinner buffet was really small with very limited options.
Stayed 7 nights in Mar 2025

4/10 Poor

Luis

Travelled with partner
Liked: Staff & service
So to start the beach access was horrible can’t swim in it or Kyak as advertised. We meet people with timeshares there and they said they received an email letting them know this should be posted on you’re website as well because I wouldn’t have gone there if I knew there was no availability to swim in the water. So I am very disappointed in this trip.
Stayed 7 nights in Apr 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service
Los baños del cuarto muy inseguros
Stayed 7 nights in Apr 2025

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very well run and very professional.Everyone from the gardeners to the managers were friendly and so helpful. Thank you
Stayed 7 nights in Apr 2025

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Property was super clean, older location but the staff was always cleaning, the food options were different every day, overall the property is great except the beach was not.. too much seaweed and debree on the sand...also as soon as you come in just SAY NO TO THE TIMESHARE..
Stayed 4 nights in Apr 2025

8/10 Good

felecia a

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Apr 2025

6/10 Okay

Jenny

Travelled with family
Liked: Cleanliness, property conditions & facilities
Our family really liked the room. It was very spacious and they provided us with an upgrade, at arrival, so we could have a joined room. We didn’t appreciate the difficulty in making reservations at their 2 special restaurants. We weren’t very impressed with the food and felt that we were basically eating the same things all week. Room service always took 45min to an hour no matter the time of day. We had a charge for a donation to some special cause, without even being asked. The gym doesn’t allow anyone under 16, even with a parent, so that was frustrating as we wanted to work out as a family and our 15yo was told she couldn’t be in there.
Stayed 6 nights in Apr 2025

8/10 Good

Lacie Jo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we would totally go back! Things we loved: - super clean - always felt safe - great staff especially Oscar! - fun activities - beautiful clean pools - lovely massages - pizza was surprisingly good - we loved the movie under the stars - great drinks Things to note: - if you want to eat at one of the nicer restaurants get your reservations when you check in - if you sit at the grill at the Japanese restaurant it is a set menu - room service is very slow even for a couple of waters
Stayed 4 nights in Apr 2025